Nissan Murano Complaints (2014)

145 consumer complaints on file.

#11547387September 29, 2023
STRUCTURE:BODY, SUSPENSION
Just noticed a loud bang sound from back and got it checked. Finally found out that the rear subframe has all rusted out which is very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538234August 13, 2023
UNKNOWN OR OTHER
Cvt issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532233July 14, 2023
UNKNOWN OR OTHER
I had been hearing a humming noise in the car for some time. I was on the turnpike and the car just simply stopped moving forward. No matter how much gas I gave it, I could not move.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520011May 2, 2023
POWER TRAIN
Loud whining , as if tranny will not go into next gear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519059April 26, 2023
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
Problems with Nissan Murano CVT transmission - Transmission slips with loss of power/acceleration while in traffic, then jerks or lurches forward. No codes (DTC) registered for the symptoms. Dangerous for myself and other drivers as this occurs without warning. Fortunate not to end up in an accident. Nissan manuals do not recommend precautions or service for this. Now faced with all repair costs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517250April 15, 2023
POWER TRAIN
Driving within a few miles headed home from work my car began to loose power as if it wanted to die out on me. It struggled tremendously to gain RPM as if it wasn't getting any gas. I had reached a red traffic light and was afraid it would shut off while awaiting on light to turn green. It would not pick up speed and was shaking badly. Eventually my check engine light appeared but I was already arriving home thankfully. Sadly, upon doing my research of troubleshooting possible issues for Nissan Murano online I came across many issues regarding the transmission. Worse of it all, Nissan has been well informed of this ongoing issue. A class action was filed in 2016 but it appears that was a limited time. My issue has just begun regarding my transmission, so how does this help anyone who is just now dealing with this type of issue? Anyone else with recent similar issue your feedback is greatly appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512305March 17, 2023
UNKNOWN OR OTHER
Sunroof shattered while driving with no warning. Very dangerous for passengers and vehicles behind vehicle as the glass broke into countless pieces.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510874March 8, 2023
UNKNOWN OR OTHER
Unknown, was no accident,transmission stalling,jerking,pulling slow transmission get over heated will not move,takes off real slow RPM go way up and you can only drive20 miles,and you get stuck in traffic, it's and accident waiting to happen,not safety at all when you stuck in middle of freeway cause transmission stalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509388February 27, 2023
UNKNOWN OR OTHER
My driver's side sun visor is stuck in the downward position, which is constantly obstructing my view and is a safety hazard to myself as well as others around me. I raised this issue to my dealer and was told that although this is a common problem with my specific vehicle make and model there currently are no recalls on this. I was told that a plastic clip within the visor is known to break after normal wear and tear causing the visor to not function properly. If this is a known issue, it should be a recall before there are any injuries as a result of obstructed vision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500849January 9, 2023
AIR BAGS
The front passenger seat occupant warning light was flashing. I took the vehicle to the Nissan dealership was charged $185 dollars and was told the front seat occupancy-classification sensor (OCS), needed to be replaced and it would cost me 0ver $5,900 dollars. The vehicle only has 22K miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488349October 7, 2022
SERVICE BRAKES
The contact owns a 2014 Nissan Murano. The contact stated that the vehicle had been taken to the dealer for an unknown service brakes repair. The contact stated that after the vehicle was repaired, while driving at an unknown speed, the brake pedal was depressed and felt spongy with the brake pedal traveling to floorboard. There was no warning light illuminated. The contact stated the brakes operated better before the repair. The dealer was made aware of the failure and had informed the contact that a tow truck would be sent out for assistance however, no tow service arrived to help. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487491October 2, 2022
AIR BAGS
I have copied a previous complaint, since I have had the same experience. "MY SUPPLEMENTAL AIRBAG LIGHT CAME ON 2/20/21 (AUG, 2022) AND CONTINUED TO FLASH. I TOOK THE VEHICLE TO THE DEALERSHIP ON 2/27/21 (IN SEPTEMBER, 2022) AND THEY SAID THE OCS SENSOR MAT WAS BAD AND IT WOULD COST $4858.13 ($3000) TO REPLACE THE FRONT PASSENGER SEAT BOTTOM. HE SAID EVERYTHING IS CONTAINED IN THE SEAT BOTTOM SO THE WHOLE THING HAS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476980August 1, 2022
STEERING
The rack and pinion and power steering pump going out which is a safety issue if the power steering goes out while driving I feel that Nissan should fix this issue due to be a hazard and safety issue to the driver and other people on the road it can cause a severe wreak if not a fatality
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471057June 26, 2022
POWER TRAIN
During driving transmission suddenly stopped working on the freeway with no warning and was only able to limp on the busy freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470815June 24, 2022
POWER TRAIN
CVT AWD Transmission failure. RPMs not increasing and vehicle stalled out in middle of highway, vehicle will not drive now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459033March 30, 2022
POWER TRAIN
Had to break hard to avoid debris in the road. The car then started “shuttering”. When I tried to accelerate, car would barely go. The engine was running fine after this but when I placed it in gear, car wouldn’t go and rolled backwards while in oncoming traffic. Engine light did come on. Car was towed to a transmission repair shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451310February 10, 2022
VISIBILITY/WIPER
Sun visors on driver and passenger sides will not stay in the up position causing visibility hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448151January 20, 2022
POWER TRAIN
Cvt transmission failed with no warning during traffic on a bridge in New York 150 miles away. I was almost hit. Car would not go. Car had to be brought back by trailer. Cvt transmission had to be replaced. The CVT transmissions are a known problem and Nissan is doing nothing to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432077September 8, 2021
VISIBILITY/WIPER
My driver side sun visor has failed. It will not stay up in the home position nor will it stay against the windshield. It has simply flopped down and is blocking my view through the windshield. The only way I can operate my Murano is to move the visor to the left against the window of the driver's door. From the research I have done I have gleaned that this is an intrinsic design flaw common on all Murano and Rouge vehicles. And replacing it with an OEM sun visor at the dealership will not remedy the problem since the one they install will also fail eventually. Nissan has turned a deaf ear and blind eye to this critical safety hazard that obstructs the driver's forward view. There should be a recall on these visors. But don't hold your breath waiting for that to happen. I, for one, am NOT going to shell out the $400 that the dealership wants for the replacement visor...nor am I going to pay $150 an hour shop labor to have it installed. People be aware that there are NON-OEM replacement visors available on eBay and Amazon in the $50 price range and if you look on YouTube there are videos showing how to simply and easily install the new visor yourself with little more than a flathead screwdriver and a phillips head screw driver. Best of luck to everyone!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426905July 28, 2021
POWER TRAIN
CVT transmission failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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