Nissan Maxima Complaints (2010)

275 consumer complaints on file.

#10627076August 21, 2014
STEERING:COLUMN
TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE STEERING WHEEL WAS LOOSE WITHOUT THE KEY IN THE IGNITION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT DISCOVERED THAT THE ESCL STEERING COLUMN LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587829May 12, 2014
POWER TRAIN
CVT NISSAN 2010 MAXIMA PROBLEMS & ISSUES ----THESE ARE RECORDED PROBLEMS WITH NISSAN'S NEW CVT TRANSMISSION ON NISSAN MAXIMA 2010. THE CVT EXHIBITS LOST OF POWER, HIGH RPM, LOUD WHINING NOISE, AND CVT GETS STUCK IN 6TH GEAR (WON'T DOWN SHIFT) IN MANUAL AND DRIVE MODE. THE CAR WILL NOT ACCELERATE AT HIGH SPEEDS AND GIVES A P1778 CODE (OTHER CODES AS WELL). . THIS CVT TRANSMISSION SUCKS. I TOOK IT TO FOUR DEALERSHIPS. I WAS TOLD NOTHING IS WRONG. THE CAR WAS FINALLY DIAGNOSED WITH "CHECK ENGINE LIGHT ON". THE ERROR CODE 1778 &. FOUR OTHER CODES WERE PULLED IN TOTAL. THE OVERALL DIAGNOSIS IS "COMPLETE CVT TRANSMISSION FAILURE"I CONTACTED NISSAN CONSUMER AFFAIRS. THE CODE OCCURRED AT 44K, 65K, 85K MILES, AND 94K MILES, AND EACH TIME IT WAS UNDIAGNOSABLE SINCE THE CHECK ENGINE LIGHT DID NOT STAY ON. I WAS ABLE TO GET THIS DIAGNOSED WITH A CHECK ENGINE LIGHT ON AT 124,000 MILES. AT NISSAN CONSUMER AFFAIRS I SPOKE WITH MEGAN, JUANITA AND THEN CALLIA FROM THE EXECUTIVE BRANCH (SO SHE SAYS - SHE WAS A TELEPHONE REPRESENTATIVE). ALL OF THESE NISSAN REPS HAVE NO KNOWLEDGE OF NISSAN ENGINES OR CVT'S. CONSUMER AFFAIRS REFUSED TO BELIEVE THAT THE DEALERS REFUSED TO ACKNOWLEDGE THE PROBLEM EXISTS, EVEN DESPITE THE TSB'S, WARRANTY EXTENSION, NUMEROUS CUSTOMER COMPLAINTS, AND MY NUMEROUS CALLS OVER THE PAST TWO YEARS TO NISSAN CONSUMER AFFAIRS. ALL IN ALL THEY DID NOT EVEN ACKNOWLEDGE THE ONGOING ISSUES WITH THE CVT. THESE NISSAN DEALERS, NISSAN SERVICE DEPARTMENTS, AND NISSAN CONSUMER AFFAIRS ARE CROOKS --- I WOULD ADVISE ANYONE TO NOT BUY NISSAN CARS. IF YOU DO HAVE TO BUY A NISSAN BEWARE THAT THEY WILL TRY TO RIP YOU OFF AT EVERY DIAGNOSIS AND DECISION POINT ON THEIR PART. I AM VERY SORRY TO SAY. I USED TO THINK NISSAN WAS A GOOD COMPANY. HTTP://YOUTU.BE/PD9ZDCU9EYM HTTP://YOUTU.BE/8V9LHH8KROS HTTP://YOUTU.BE/BTKFBFWJLSG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575902March 31, 2014
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 62,285. UPDATED 5/27/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572961March 17, 2014
VEHICLE SPEED CONTROL
ON DECEMBER 27, 2013, I WAS DRIVING ABOUT 60 MPH. IN THE MIDST OF PASSING A VEHICLE, THE CAR STALLED AND WOULD NOT ACCELERATE. THE VEHICLE HAD TO SLOW DOWN AND ALLOW ME TO GET IN FRONT OF IT BECAUSE BY NOW AN ONCOMING CAR WAS APPROACHING. I PULLED OVER. I TALKED TO MY TRUSTED CAR REPAIR PERSONS AND ONE MECHANIC. IT WAS THOUGHT TO BE BAD GAS. AFTER PUTTING A GAS TREATMENT IN THE CAR, IT RAN TWO MONTHS JUST FINE. WELL, IN THE LAST TWO WEEKS BEGINNING ON MARCH 8, 2014, MY DAUGHTER WAS TAKING MY VEHICLE TO GET AN OIL CHANGE TO NISSAN IN BOSSIER, LA (CLOSEST DEALERSHIP TO MY SMALL HOMETOWN). SHE DROVE ABOUT 13 MILES AND IN THE MIDST OF PASSING A VEHICLE THE CAR BEGAN TO LOSE POWER AGAIN. SHE PUSHED THE GAS PEDAL BUT TO NO AVAIL. ONLY THIS TIME, NOT ONLY DID IT DECELERATE BUT IT QUIT ALTOGETHER. THE CAR DID NOT HAVE ENOUGH POWER TO CLEAR THE HIGHWAY COMPLETELY, IT HAD TO BE PUSHED. THE CAR WOULD CRANK BUT GO DEAD IMMEDIATELY. AFTER 5 TRIES, IT WOULD NOT START. AGAIN, I ADDED A GAS TREATMENT AND AFTER 5 TO 10 MINUTES, THE CAR STARTED. I TOOK IT TO NISSAN TO GET AN OIL CHANGE. ON THE WAY HOME THE CHECK ENGINE LIGHT CAME ON. ON TUESDAY, MARCH 11, 2014, I TOOK THE CAR BACK TO BOSSIER TO NISSAN. I GOT MY TIRES ROTATED AND THE CHECK ENGINE LIGHT INVESTIGATED. THE TECHNICIAN TOLD ME THAT THEY DID NOT FIND ANYTHING WHEN THEY RAN THE DIAGNOSTIC TEST. THEY TOLD ME EVERYTHING WAS FINE AND TO BRING IT BACK IF THE LIGHT COMES ON AGAIN. WELL ON FRIDAY, I TOOK IT BACK BECAUSE THE CHECK ENGINE LIGHT CAME BACK ON. NISSAN TECHNICIANS CHECK THE CAR AND SAID EVERYTHING WAS FINE. WELL, ON SUNDAY, MARCH 16, 2014, I WAS ON MY CAR HOME. WHEN ENTERING ONTO I-220, THE CAR DROVE FINE FOR A FEW MILES THEN IT BEGAN TO LOSE ACCELERATION. AT THIS VERY MOMENT MY CAR IS AT THE DEALERSHIP. I AM INVESTIGATING THIS MATTER BECAUSE I DO NOT WANT MY LIFE OR ANYONE ELSE''S LIFE ALTERED OR LOST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568852March 12, 2014
STEERING
MY STEERING COLUMN WENT OUT WITH THE CAR HAVING 62,000 MILES THERE IS A RECALL ON THE 2009 BUT NOT THE 2010. TO FIX THIS ISSUE IT WAS 900.00 AND NISSAN REFUSED TO PROVIDE ANY ASSISTANCE AND ITS A KNOWN ISSUE WITH THEIR CARS. I WAS VERY DISAPPOINTED THE CAR JUST STOPPED WORKING OUT OF NO WHERE AND WAS COMPLETELY LOCKED UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568118March 10, 2014
ELECTRICAL SYSTEM, STEERING
THE STEERING WHEEL LOCK BECAME FAULTY AND VEHICLE WILL NOT START. THE SAME PART NUMBER OF STEERING WHEEL LOCK WAS PUT INTO THE NISSAN MAXIMA, NISSAN GT-R, AND NISSAN 370Z. THE PART WAS RECALLED IN THE GT-R, HOWEVER IT HASN'T BEEN RECALLED IN THE MAXIMA OR 370Z. THE TOTAL WORK FOR THE REPAIR IS $1300. NISSAN SHOULD BE RESPONSIBLE FOR THE COSTS OF THE REPAIR DUE TO A FAULTY STEERING WHEEL LOCK. NISSAN RECENTLY CAME OUT WITH A REVISION TO THE STEERING WHEEL LOCK BECAUSE THE PART WAS FAULTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567301March 4, 2014
UNKNOWN OR OTHER
WENT TO START VEHICLE, AND NOTHING HAPPENED. THE VEHICLE WONT EVEN TURN ON, THE KEY FOB BATTER WAS REPLACED AND SAME THING HAPPENED. THE ORANGE KEY LIGHT TURNED ON IN THE INSTRUMENT CLUSTER. AFTER TALKING WITH SEVERAL MECHANICS AND SERVICE DEPARTMENT AT NISSAN DEALERSHIP. I WAS INFORMED IT WAS THE STEERING LOCK, APPARENTLY IT IS A COMMON ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566985March 4, 2014
ELECTRICAL SYSTEM, STEERING
STEERING LOCK MECHANISM FAILURE. UNABLE TO START VEHICLE, NOT COVERED UNDER WARRANTY FOR 2010 MODEL YEAR, SAME PART FAILED IN 2009 MODEL YEAR, WARRANTY EXTENDED FOR 2009 ONLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566740March 3, 2014
ELECTRICAL SYSTEM, STEERING
THERE WAS ABSOLUTELY NO ACTIVATION OF THE IGNITION SYSTEM. AFTER FOLLOWING ALL TROUBLE SHOOTING ADVICE IN THE CAR'S MANUAL, I TOWED THE CAR TO DEALER WHERE THEY FLAGGED AN ISSUE WITH THE STEERING LOCK CONTROL UNIT (PART# 487009N00B) AND IT NEEDED TO BE REPLACED. THIS IS ALL PART OF THE VEHICLE ANTI-THEFT IMMOBILIZER SYSTEM. THE COST TO REPLACE THIS UNIT WAS $703.43. I FEEL THIS IS A SERIOUS SAFETY FLAW IN THE 2010 NISSAN MAXIMA. 1. THIS WAS A FULLY FUNCTIONING CAR (EXCEPT FOR ANTI-THEFT CIRCUIT GLITCH) THAT LEFT MY PREGNANT WIFE STRANDED IN FREEZING TEMPS IN AN EMPTY SCHOOL PARKING LOT LATE IN THE EVENING. 2. NISSAN PROMOTES HOW SAFE, RELIABLE AND ECONOMICAL THEIR CARS ARE, BUT THE ANTI-THEFT SYSTEM CAN DISABLE THE VEHICLE LEAVING DRIVER STRANDED WITH ONLY ONE OPTION, WHICH IS, TO BE TOWED TO A DEALER BECAUSE OF ANT-THEFT SYSTEM GLITCHES. 3. THE CAR, BEING ECONOMICAL, SHOULD NOT REQUIRE SUCH AN EXPENSIVE REPAIR BECAUSE OF AN ANTI-THEFT DEVICE CIRCUIT MALFUNCTION. 4. THERE ARE SEVERAL CONDITIONS THAT CAN OCCUR THAT WILL RESULT IN THE NISSAN MAXIMA BECOMING IMMOBILIZED STRANDING DRIVERS. I AM STATING ONLY ONE. THIS IS PARTICULARLY DANGEROUS ESPECIALLY TO FEMALE DRIVERS. 5. I FEEL THAT NISSAN SHOULD COME UP WITH AN OVERRIDE CODE OR DEVICE THAT WILL ALLOW A DRIVER TO ESCAPE FROM POTENTIALLY DANGEROUS SITUATIONS THAT WERE CREATED BY NISSAN'S VEHICLE IMMOBILIZER SYSTEM. ESPECIALLY WHEN THE CAR IS FULLY FUNCTIONAL EXCEPT FOR AN ANTI-THEFT IMMOBILIZING CIRCUIT FALSELY TELLING THAT THE VEHICLE IS NOT READY TO START WHEN IT IS. I BELIEVE THIS IS A SERIOUS SAFETY FLAW IN THEIR VEHICLE SECURITY SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566910March 3, 2014
ELECTRICAL SYSTEM, STEERING
THE STEERING WHEEL LOCK BROKE NOT ALLOWING CAR TO START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565176February 20, 2014
STEERING, ELECTRICAL SYSTEM
ARRIVED AT WORK ON 9 FEB 2014, CAR WAS WORKING PERFECTLY FINE. WHEN IT WAS TIME TO GO HOME, CAR WOULD NOT START AND A RED BLINKING LIGHT WITH A KEYLOCK APPEARED ON DASHBOARD, AN ATTEMPT WAS ALSO MADE WITH ADDITIONAL KEY TO NO SUCCESS. AFTER RESEARCHING PROBLEM ONLINE, IT IS A WELL KNOWN PROBLEM WITH THE AUTOMATIC STEERING WHEEL LOCK MECHANISM WHERE IT JUST STOPS WORKING FOR NO APPARENT REASON. IT WAS RECALLED ON ALL 2009 NISSAN MAXIMA AND ALTIMAS, MINE IS A 2010 MANUFACTURED IN SEPT 2009 AND THE PART NUMBER IS THE SAME AS THE 2009 NISSAN MAXIMA MODEL. CAR WAS TOWED TO NEARBY NISSAN DEALER WHERE THEY STATED MY VIN NUMBER DID NOT SHOW UP AS A POTENTIAL CANDIDATE FOR THE 2009 ISSUE EXTENDED WARRANTY. I PAID $1272 FOR THE REPAIR BILL WHERE IT IS CLEARLY A FACTORY DEFECT AND HAVE HAD ZERO LUCK WITH NISSAN CUSTOMER AFFAIRS. THEY SIMPLY DENIED MY REQUEST STATING THAT THERE IS NO KNOWN PROBLEM WITH 2010 AND NEEDED MORE PEOPLE TO COME FORWARD. I CONTINUED MY QUEST ONLINE TO SEARCH OTHER DRIVERS WHO HAD SIMILAR ISSUES AND HAVE FOUND AN ENTIRE FORUM DEDICATED TO THIS SAME PROBLEM WITH EVERYONE HAVING THE SAME OUTCOME AND HAVING TO PAY OUT OF POCKET EXPENSES FOR A WELL DOCUMENTED ISSUE WITH THIS MODEL. WHEN CAR WAS AT NISSAN, THE OPTION WAS PAY $1200 TO FIX THE ISSUE OR LEAVE THE CAR THERE, THERE WAS NO OTHER OPTION GIVEN OR PROVIDED AS AN ALTERNATIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564738February 18, 2014
STEERING
I HAVE A 2010 NISSAN MAXIMA SV AND ALL WAS WELL UNTIL ONE MORNING I DROPPED OFF MY SON AT SCHOOL ON A FRIGID 5 DEGREE MORNING AND TRIED TO RESTART THE CAR. THE PUSH START WOULDN'T WORK AND I WAS FORCED TO CALL A TOW TRUCK TO TAKE THE CAR TO THE DEALER. AFTER EVALUATION, THE PART IS THE STEERING COLUMN LOCK WHICH WAS DEFECTIVE. THE SAME PART THAT IN THE 2009 MAXIMA AND EARLY 2010 WAS DEFECTIVE AND PROVIDED EXTENDED REPAIR WARRANTY BY NISSAN. IT ONLY GOT WORSE, NISSAN'S REPLACEMENT PART FOR THIS HAS BEEN ON A NATIONAL BACKORDER SINCE LAST MONTH. AFTER HAVING TO RENT A CAR, PAY FOR A TOW, AND NOW I WAIT ENDLESSLY FOR A PART TO FIX A CAR THAT CANT EVEN BE STARTED, I WAS TOLD BY NISSAN THAT THE PART WILL NOT BE COVERED FOR MY CAR UNDER THE EXTENDED WARRANTY. I WAS CALLED EACH TO UPDATE ME ON THE POTENTIAL SHIP DATE OF THE PART, ONLY THE NEXT WEEK TO BE CALLED AGAIN TO TELL ME IT MAYBE ANOTHER FEW WEEKS. THIS IS SHAME ON NISSAN, AT LEAST TOYOTA AND HONDA WILL RECALL AND FIX A KNOWN PROBLEM. HOW COULD THIS NOT BE A SAFETY ISSUE WHEN THE YOUR CAR CAN LEAVE YOU STRANDED IN DANGEROUS TEMPERATURES WITHOUT ANY PRIOR NOTICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564363February 14, 2014
ELECTRICAL SYSTEM, STEERING
MY 2010 NISSAN MAXIMA WILL NOT START. THE KEY LIGHT ON THE DASHBOARD CAME ON. I HAD IT TOWED TO A NISSAN DEALER ONLY TO BE TOLD IT WAS A STEERING LOCKS ISSUE THAT COST ME $1400 TO FIX. I WAS ALSO TOLD THIS IS HAPPENING OFTEN WITH THESE CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564229February 13, 2014
STEERING
MY STEERING LOCK UNIT WENT OUT. NISSAN QUOTED ME 900 TO GET THE ISSUE FIXED WHICH ISN'T COVERED UNDER WARRANTY. HOWEVER, ITS A KNOWN FACT THAT MANY NISSANS EXPERIENCE THIS PROBLEM AND SHOULD BE COVERED UNDER THE WARRANTY. I ONLY HAD THE CAR 1 YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564247February 13, 2014
STEERING
TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS FOUND THAT THE STEERING SHIFT LOCK FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563987February 12, 2014
STEERING
SAME AS EVERYONE ELSE WITH THE ELECTRONIC STEERING COLUMN LOCK MALFUNCTIONING ON A 3 AND 1/2 YEAR OLD CAR. THIS IS ABSOLUTELY RIDICULOUS THAT A PART THAT SHOULD LAST THE LIFE OF THE CAR FAILS SO OFTEN AND EVEN MORE RIDICULOUS THAT NISSAN IS NOT EXTENDING THE WARRANTY OR RECALLING IT FOR THE 2010 MODELS. NOT TO MENTION THAT THE PART IS ON BACK-ORDER AND WHO KNOWS HOW LONG I AM GOING TO HAVE TO COME OUT OF PACKET FOR A RENTAL AND OH BY THE WAY WAITING TO PAY $1300 PLUS TO GET THIS FIXED. THIS IS SO UPSETTING... NISSAN SHOULD STAND BY THEIR PRODUCTS AND RECOGNIZE THE FACT THAT THEIR DESIGN FOR THAT PART OBVIOUSLY DID NOT WORK. NISSAN SHOULD ALSO DO RIGHT BY THEIR CUSTOMERS AND TAKE CARE OF THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564039February 12, 2014
ELECTRICAL SYSTEM, STEERING
WENT TO GROCERY STORE WITH 2 KIDS (3YRS/2YRS OLD) CAME OUT AND CAR WOULDN'T START. YELLOW KEY LIGHT & RED KEY LIGHT WAS LITE ON DASH. THE CAR WOULD OPEN AND CLOSE WITH KEY FOB BUT CAR STILL WOULDN'T START NEITHER DID IT RECOGNIZE THE KEY FOB WHEN PLACED INTO SLOT. HAD TO GET IT TOWED TO REPAIR SHOP TO LATER FIND OUT A STEERING LOCK MODULE HAD GONE BAD. READ REVIEWS ONLINE ABOUT DIFFERENT YEAR MODELS RECALLED FOR SAME PART #487009N00B BUT NO RECALL ISSUED FOR 2010 MAXIMAS YET SEVERAL PEOPLE ARE HAVING THE SAME ISSUE. REPAIR SHOP AND I CAN NOT GET PART LISTED ABOVE BECAUSE ITS ON NATIONAL BACKORDER WAS TOLD I HAVE TO PAY UPFRONT FOR PART $500 IN ORDER TO BE PLACED ON A WAITING LIST AND PART IS ORDERED THEN WOULD HAVE TO WAIT ANYWHERE FROM 40 TO 60 DAYS AND STILL NOT GUARANTEED. CALLED NISSAN ABOUT ISSUE AND THEY CAN NOT DO ANYTHING UNTIL THE PART IS ORDERED. CALLED AROUND MYSELF TO FIND PART AND VERY DIFFICULT. IF THIS PART WAS AN ISSUE & RECALLED PREVIOUSLY WHY DID THEY CONTINUE TO USE IT? AND NO ALTERNATE PART HAS BEEN MADE TO REPLACE EXISTING PART. IM GETTING THE RAW END OF THE STICK HANDED TO ME. 1ST TO PAY OUT OF POCKET WITH NO GUARANTEE OF THE PART 2ND TO HAVE TO PAY TO HAVE CAR TOWED 3RD FOR THE PART BEING ON NATIONAL BACKORDER. I DONT EXPECT A CAR WITH 52,000 MILES TO GIVE ME ISSUES LIKE THIS & NOT BE COVERED BEING THAT'S ITS A KNOWN PROBLEM. IM VERY FRUSTRATED AT THIS POINT. I HAVE TO MAKE ALTERNATE ARRANGEMENTS TO GET TO WORK. THIS NEEDS TO LOOKED INTO ASAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563518February 8, 2014
STEERING, ELECTRICAL SYSTEM
AFTER LEAVING WORK TO DRIVE HOME, CAR WOULD NOT START, YELLOW KEY SYMBOL WAS ON DASHBOARD. KEY FOB STILL WORKED TO LOCK AND UNLOCK DOORS. CAR BATTERY WAS FINE, HEADLIGHTS AND BRAKE LIGHTS STILL WORKED. CHECKED MANUAL AND IT INDICATED STEERING LOCK MALFUNCTION. HAD TO HAVE THE CAR TOWED TO NEAREST DEALERSHIP. AFTER WAITING 4 DAYS FOR THE PART TO COME IN, I HAD TO PAY OVER $800 TO HAVE THE PART REPLACED. VERY DISAPPOINTED IN NISSAN NOT COVERING THIS PART BECAUSE OF THE MANY OTHERS WHO HAVE REPORTED THE EXACT SAME ISSUE IN THE 2010 MAXIMA -- EVEN WHEN IT IS A KNOWN AND COVERED PART IN THE 2009 MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562988February 5, 2014
STEERING, ELECTRICAL SYSTEM
STEERING WHEEL LOCKED AND CAR WILL NOT START. BATTERY WORKS FINE, INTELLIGENT KEYS WORK FINE, WINDOWS WILL NOT ROLL UP. I HAD TO GET IT TOWED TO THE DEALERSHIP AND THEY COULD NOT TELL THE REASON OF ITS MALFUNCTION SINCE IT WONT START. THEY RAN THEIR TESTS AND CONSULTED THAT IT IS THE STEERING WHEEL LOCKING UNIT. I WAS TOLD THAT IT WOULD COST 750 TO REPLACE. THEY ALSO TOLD ME TO CALL 1800 NISSAN 1 AND FILE A COMPLAINT. I THEN HAD IT TOWED (PAYING OUT OF POCKET THIS TIME) TO MY HOUSE UNTIL I CAN PAY FOR THE PART AND HAVE IT FIXED. IT IS RIDICULOUS THAT NISSAN HAS NOT RECALLED OR EVEN EXTENDED WARRANTY FOR OTHER YEAR MODELS, OR AT THE LEAST MAKE SOME KIND OF CONTRIBUTION TOWARDS THE COST OF THEIR OWN MANUFACTURING MISTAKES. INSTEAD, THEY ASSUME THAT THIS SAME ISSUE WILL NOT HAPPEN TO OTHER MODELS. YET WITH RESEARCHING, THERE ARE A PLETHORA OF CUSTOMERS GOING THROUGH THE EXACT SAME ISSUE WITH THE EXACT SAME PART AND GETTING SCREWED. SO MUCH FOR CUSTOMER SERVICE, THEY SURELY WILL NOT HAVE MUCH CUSTOMERS IF THEY CONTINUE TO LEAVE THIS ISSUE HANGING DRY. I WILL ASSURE THAT I WILL NOT RECOMMEND OTHERS TO PURCHASE NISSAN VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563096February 5, 2014
STEERING, ELECTRICAL SYSTEM
WENT TO WORK PARK THE CAR WITH NO PROBLEMS, CAME OUT OF WORK CAR WOULD NOT START. THOUGHT IT WAS THE BATTERIES IN THE REMOTE DUE TO THE YELLOW LIGHT WITH THE INTELLIGENT KEY ON THE DASH, AND THEN REMEMBER I JUST REPLACED THE BATTERY.THE DOORS WOULD UNLOCK AND LOCK WITH NO PROBLEMS, THE BRAKE PETAL WOULD NOT GO IN. THEN THOUGHT IT WAS THE BATTERY HOOD UP A CHARGER AND IT READ IT WAS ON 70% CHARGED, CALLED THE DEALER THEY TOLD ME TO HAVE IT TOWED IN. THE DEALER CALLED ME THE NEXT DAY AND TOLD ME IT WAS THE STEERING COLUMN, WHEN I ASKED THEM WHY WOULD IT DO THIS THE ONLY ANSWER THEY HAD FOR ME WAS THIS HAS BEEN A PROBLEM WITH THIS YEAR MAKE AND MODEL. WITH THE TOWING AND THE DIAGNOSTIC CHECK AND THE PART WITH LABOR IT'S COSTING ME OVER 1,000 DOLLARS, THE STANDARD WARRANTY DOES NOT COVER ANY OF THIS, ALL OUT OF POCKET. I JUST GOT RID OF A 2008 GL 450 MERCEDES BENZ, BECAUSE OF HAVING PROBLEMS WITH IT, I HAVE A 4 YEAR OLD VISUALLY DISABLED CHILD THAT I AM CONSTANTLY TRAVELING LONG DISTANCES TO MEDICAL APPOINTMENTS SO THIS IS ABSOLUTELY UNACCEPTABLE TO ME. I ALWAYS HAVE LOVED NISSAN AND THIS IS MY 4TH NISSAN AND WAS PLANNING ON PURCHASING A PATHFINDER IN THE FALLTIME. WHEN I PURCHASED THIS CAR I STOOD BY THE DEPENDABILITY OF THE NAME, AND I'M VERY DISAPPOINTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Maxima