Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#10895356August 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 50 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895008August 11, 2016
STRUCTURE:BODY, VISIBILITY/WIPER, UNKNOWN OR OTHER
WE NOTICED THAT OUR CAR'S BLACK DASHBOARD WAS BECOMING STICKY AND SHINY DURING THE SUMMER. THIS HAS DEVELOPED INTO A SERIOUS SAFETY ISSUE BECAUSE IT AFFECTS MY VISIBILITY WHEN I'M DRIVING. THE MELTING DASHBOARD CREATES A STRONG GLARE OR REFLECTION ON THE WINDSHIELD WHICH IMPEDES MY ABILITY TO SEE THE ROAD AND MY SURROUNDS. I NOTIFIED MY LOCAL DEALERSHIP AND THEY REFUSED TO HELP ME WITH THIS PROBLEM. I CALLED NISSAN CONSUMER AFFAIRS WHICH ALSO DENIED MY REQUEST TO SOLVE THIS ISSUE. IT APPEARS THAT THE DASHBOARD MATERIAL THAT IS USED WAS NOT PROPERLY TESTED FOR HIGHER TEMPERATURES OR THAT THIS IS SIMPLY A DEFECTIVE PART. THE RESIDUE ON THE SURFACE OF THE DASHBOARD COULD ALSO BE A HEALTH HAZARD AS THE DASHBOARD IS CLEARLY DEGRADING AND MAY BE EMITTING FUMES WITHIN THE CABIN. I ALSO SUSPECT THAT LEFT UNTREATED, THIS MELTING DASHBOARD HAS THE POTENTIAL TO IMPACT THE DEPLOYMENT OF AIRBAGS WITHIN THE VEHICLE. I EXPECT THAT NISSAN ADDRESSES THESE CONCERNS AND OFFERS A SOLUTION TO THIS MANUFACTURING DEFECT BEFORE IT CAUSES AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893811August 7, 2016
UNKNOWN OR OTHER
PASSENGER DOOR HANDLE DOES NOT OPEN DOOR EVEN WHEN MANUEL LOCK IS IN OPEN POSITION . CAN NOT EXIT CAR UNLESS YOU ROLL DOWN WINDOW AND OPEN FROM OUTSIDE HANDLE. ONCE DOOR IS OPEN YOU HAVE TO LEAVE CAR RUNNING DOOR OPEN TO ROLL UP WINDOW BEFORE SHUTTING OFF CAR. ONLY INSIDE DOOR HANDLE WON'T OPEN CAR. OUTSIDE GETTING INTO CAR IS NO PROBLEM. CAR WAS STATIONARY ON CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893532August 5, 2016
AIR BAGS
AIRBAG OFF LIGHT WILL REMAIN ON FOR 5-10 MINUTES WITH AN ADULT PASSENGER SEATED IN THE PASSENGER SEAT AND CAR IN DRIVE. ISSUE IS INTERMITTENT AND CONTINUES TO OCCUR AFTER FIX RECOMMENDED IN THE SPRING 2016 NISSAN RECALL. NISSAN REPORTS THEY CANNOT ADDRESS IT UNLESS THEY WITNESS IT AND BEING AN INTERMITTENT ISSUE, HAVE NOT BEEN ABLE TO DO SO. VIDEO PROOF OF THIS HAS BEEN DOCUMENTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892757August 3, 2016
POWER TRAIN
"TAKATA RECALL" I WENT TO PUT CAR IN REVERSE AND CAR JUST SHUT OFF. STARTED RIGHT BACK UP BUT SHUT OFF AGAIN WHEN PUT INTO DRIVE. EVENTUALLY I GOT CAR TO GO WITHOUT SHUTTING OFF BUT FELT CAR JERKING ON AND OFF AND ALMOST SHUTTING OFF WHEN I CAME TO COMPLETE STOP. WOULD HAVE TO QUICKLY PUSH ON GAS TO KEEP CAR FROM TURNING OFF. CONTINUES TO JERK WHILE DRIVING BUT NOT CONTINUOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892611August 2, 2016
LATCHES/LOCKS/LINKAGES, SUSPENSION, AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V244000 (AIR BAGS), 16V029000 (LATCHES/LOCKS/LINKAGES), AND 15V468000 (SUSPENSION). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891828July 30, 2016
POWER TRAIN
THE CAR HAS 44,500 MILES AND WAS GROWLING, SHUTTERING AND VIBRATING WHEN DRIVING. ESPECIALLY AT ACCELERATION AND STOPPING. FINALLY I WAS STOPPED AT A RED LIGHT WHEN THE CAR JERKED HARSHLY AND SHUT OFF. IT WOULD START RIGHT BACK UP, BUT THEN DIE WHEN PUT INTO (D) DRIVE. THE ROAD WAS A VERY DANGEROUS HIGHWAY AND I WAS ALONE SO COULD NOT PUSH CAR TO THE SIDE. FINALLY AFTER ABOUT 20 START AND 15 MINUTES, I MANAGED TO ENGAGE INTO DRIVE. I DROVE IT TO THE NISSAN DEALER DIRECTLY WHILE IT WAS BUCKING, JERKING AND WOULD NOT ACCELERATE. I BLEW THREW 2 RED LIGHTS BECAUSE IT WOULD NOT DOWNSHIFT TO STOP. THE DEALER HAD THE CAR APPROXIMATELY 6.5 HOURS WHEN THEY CALLED TO TELL ME THAT NO LIGHTS WERE ON AND THEY COULD NOT FIND A PROBLEM. IF I WANTED TO PAY $120 DIAGNOSTIC FEE, THEY COULD GO AHEAD WITH SOME WORK. I ASKED TO SPEAK TO MANAGER, HOWEVER HAD LEFT FOR THE DAY. ABOUT 20 MINUTES LATER, THEY CALLED AGAIN STATING THAT HE SPOKE TO THE MANAGER AND IT IS MOST LIKELY AN ABS SYSTEM PROBLEM, BUT I WOULD STILL HAVE TO PAY THE $120 DIAGNOSIC FEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891671July 29, 2016
UNKNOWN OR OTHER
A/C FAILURE AND DOESN'T BLOW COLD. COMPRESSOR NEED REPLACEMENT. IN THE BEGINNING THE CAR WILL STAY COOL ON THE FREEWAY AND SOMETIME WILL BLOW COLD WHEN AT A STAND STILL. NOW WILL BLOW HOT AIR BECAUSE OF COMPRESSOR FAILURE. I HAVE SEEN THIS HAPPEN TO 4 CARS ALREADY IN THE PAST 4 MOTNHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889210July 28, 2016
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
INTERMITTENTLY THE CAR IS COMPLETELY SHUTTING OFF WHILE DRIVING ON THE ROAD. THE ENGINE STARTS VIBRATING WHILE SLOWING DOWN OR BRAKING AND TURNS OFF. IT WILL START IMMEDIATELY7-8 TIMES IN A ROW BUT WILL TURN TURN OFF AS SOON AS THE TRANSMISSION IS PUT INTO DRIVE. THIS HAS HAPPENED 5-6 TIMES IN THE PAST 2 WEEKS. WE HAVE TAKEN THIS TO THE NISSAN DEALER ONLY FOR THEM TO TELL US THEY CAN'T FIX IT BECAUSE THERE ARE NO CODES SHOWING UP! OUR CONCERN IS THE NUMBER OF OTHER PEOPLE WHO HAVE COMPLAINED ABOUT THE SAME ISSUE AND THERE IS NO RECALL FOR WHATEVER IS CAUSING THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889021July 27, 2016
AIR BAGS
PASSENGER SIDE AIRBAG IS OFF WHEN A PERSON IS IN THE PASSENGER SEAT AT THE START OF THE DRIVE,THEN AFTER ABOUT 10 MILES THE PASSENGER AIRBAG OFF LAMP GOES OFF. THIS VEHICLE HAD SERVICE FOR PASSENGER AIRBAG WHEN NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888852July 26, 2016
AIR BAGS
PASSENGER AIR BAG SENSOR INDICATES AIR BAG IS DISABLED WHEN SEAT IS OCCUPIED BY AN ADULT. THIS HAPPENS WHEN VEHICLE IS BOTH STATIONARY AND IN MOTION. THIS HAPPENS OFF AND ON BUT HAS NOT SHOWN UP WHEN AT THE DEALERSHIP. LAST INSTANCE WAS TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887419July 21, 2016
POWER TRAIN
I DRIVE A 2013 NISSAN ALTIMA AND I AM OUTSIDE OF MY POWER TRAIN WARRANTY 77,800 .MY CAR STOPPED ON MY WAY TO WORK AND I HAD TO RESTART IT SEVERAL TIMES, A DIAGNOSTIC TEST WAS PERFORMED AND WAS TOLD IT IS MY CVT TORQUE CONVERTER (TRANSMISSION).WAS BAD, THE AUTO SHOP PRINTED A RECALL THAT WAS DONE FOR NISSAN CUSTOMER, CONTACTED THE SERVICE DEPARTMENT NO KNOWLEDGE OF THE RECALL, THEY STATED NOT UNDER WARRANTY. CONTACTED NISSAN CONSUMER AFFAIRS HAD A CASE REVIEW DONE AND RECEIVED A CALL BACK, I EXPLAINED TO THEM I RESEARCHED INFORMATION, THERE ARE SO MANY CVT TRANSMISSION ISSUES WITH THEIR CARS, REP STATED THERE WAS NOTHING THEY COULD HELP ME WITH. CONTACT LEGAL ADVICE AND WAS GIVEN THIS WEBSITE AND OTHER INFORMATION THERE IS AN ONGOING INVESTIGATION CONCERNING THIS ISSUE .SOMETHING HAS TO BE DONE A.S.A.P. WITH THIS FAULTY TRANSMISSION, I AM VERY DISAPPOINTED TO KNOW THIS HAS BEEN AN ISSUE FOR A WHILE RECALLS WERE DONE FROM 2003-2010 AND THE PROBLEM WAS FIXED .PLEASE MAKE A DECISION SOON TO FIX THIS ISSUE, IT IS A HAZARD, CAR STARTING AND STOPPING AT RED LIGHTS, ETC. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887500July 21, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 60 MPH ON THE HIGHWAY, THE SPEEDOMETER DROPPED TO 25 MPH WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL OVER SAFELY, ACTIVATE THE HAZARD LIGHTS, AND EXIT THE HIGHWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886071July 20, 2016
AIR BAGS, UNKNOWN OR OTHER
I RECEIVED TWO RECALL NOTICES (AIRBAG RELATED AND HOOD LATCH). I CONTACTED THE DEALER AS ADVISED ON THE NOTICE AND WAS TOLD THAT A RECALL SPECIALIST WOULD HAVE TO CALL ME ME BACK TO SCHEDULE. I DID NOT HEAR FROM ANYONE FOR TWO WEEKS AND THEN CALLED THE NUMBER LISTED ON THE NOTICE FOR NISSAN NATIONAL CONSUMER AFFAIRS, AS THIS WAS RECOMMENDED IF THE DEALER IS UNRESPONSIVE. THE REPRESENTATIVE GAVE ME A CASE NUMBER (22894092) AND TRANSFERRED ME TO MY LOCAL DEALER AGAIN. I WAS AGAIN TOLD THAT I WOULD BE CONTACTED BY THE SERVICE DEPARTMENT TO SCHEDULE THIS MAINTENANCE, BUT I HAVE NOT HEARD BACK. IT HAS BEEN OVER ONE MONTH SINCE I INITIALLY CALLED TO SCHEDULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884798July 14, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STARTED THE VEHICLE AND THE FRONT PASSENGER SIDE AIR BAG OFF WARNING INDICATOR ILLUMINATED WITH AN OCCUPANT PRESENT AT THE WEIGHT OF 140 POUNDS. THE FAILURE OCCURRED ONLY AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE DEALER STATED THAT THE VEHICLE FUNCTIONED NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884561July 13, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 80 MPH, THE POWER INDEPENDENTLY REDUCED TO 40 MPH WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND SHIFTED INTO THE DRIVE POSITION. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO RESPOND. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHEN THE VEHICLE WAS SHIFTED INTO THE REVERSE POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. UPDATED 09/08/16*LJ THE CONSUMER STATED THE VEHICLE WOULD NOT RECOGNIZE THE FOB KEY. AFTER THE RECALL WAS COMPLETED, THE AIRBAG LIGHT ILLUMINATED WHILE A PERSON WAS SITTING IN THE PASSENGER SEAT. THE BLUETOOTH WORKED INTERMITTENTLY. THE MANUFACTURER OFFERED TO 20% OF THE TRANSMISSION REPAIRS. THE CONSUMER FELT THIS WAS NOT SATISFACTORY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884593July 13, 2016
UNKNOWN OR OTHER
MY AUTO DO NOT EVEN HAVE 70,000 MILES AND NEEDS A NEW TRANSMISSION. $ 4,000 ??? REALLY???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884220July 12, 2016
AIR BAGS
I RECENTLY HAD MY CAR TAKEN TO THE DEALER FOR TWO RECALL ITEMS- PASSENGER SEAT AIRBAG INDICATOR AND HOOD LATCH REPLACEMENT. AFTERWARDS, THE AIRBAG OFF INDICATOR NOW IS ILLUMINATED WHEN PASSENGER FRONT SEAT IS NOT OCCUPIED. ON TWO OCCASIONS OVER THE LAST WEEK, WHILE SOMEONE WAS IN THE FRONT PASSENGER SEAT THE PASSENGER AIRBAG INDICATOR STARTED WAS EXTINGUISHED, LIKE I WOULD EXPECT, BUT AFTER ABOUT 5-7 MILES OF DRIVING THE INDICATOR ILLUMINATED, INDICATING THAT PASSENGER AIRBAG WAS OFF, WHILE PERSON WAS STILL IN THE SEAT. AFTER AN ADDITIONAL 35 MILES OR SO OF NON-STOP DRIVING, I EXITED THE FREEWAY AND CAME TO A STOP, AT THAT POINT THE PASSENGER AIRBAG INDICATOR THEN WENT OUT. THE FELLOW I CARPOOL WITH HAS BEEN IN THE PASSENGER SEAT BOTH TIMES THAT THIS HAS OCCURRED IS VERY CONCERNED AND IS CONSIDERING NOT CARPOOLING ANY LONGER. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884392July 12, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. AFTER STARTING THE VEHICLE, THE GEAR LEVER WAS SHIFTED INTO THE DRIVE POSITION AND THE ENGINE UNEXPECTEDLY BECAME INOPERABLE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE, BUT THERE WERE NO TROUBLE CODES DETECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884110July 11, 2016
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING, THE VEHICLE STALLS WHEN THE ACCELERATOR IS DEPRESSED AND DOES NOT RESPOND NO MATTER HOW MUCH THE PEDAL IS DEPRESSED. THE ACCELERATOR MUST BE DEPRESSED A SECOND OR THIRD TIME FOR THE ENGINE AND THE CAR TO RESPOND. I HAVE HAD SEVERAL NEAR MISS ACCIDENTS DUE TO SLUGGISH OR NONRESPONSIVE ACCELERATION. THE SLUGGISH AND NONRESPONSIVE ACCELERATION OCCURS WITHOUT WARNING AND CAN BE ON A FLAT OR INCLINE SURFACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Altima