Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#11013967August 9, 2017
STRUCTURE:BODY
THE INTERIOR DOOR HANDLE BROKE WHEN I TRIED TO OPEN MY DOOR. THE HANDLE IS MADE OUT OF CHEAP PLASTIC. THE ONLY WAY OUT OF THE CAR IS TO ROLL THE WINDOW DOWN AND OPEN IT FROM THE OUTSIDE. THIS CAN BE VERY DANGEROUS IF I AM IN A CAR ACCIDENT AND TRYING TO GET OUT OF THE CAR QUICKLY TO ESCAPE DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013073August 6, 2017
EXTERIOR LIGHTING
HEADLIGHTS ARE EXTREMELY DIM TO THE POINT OF PROVIDING NO LIGHT WHEN DRIVING AT NIGHT. IT IS NECESSARY TO ALWAYS USE HIGH BEAMS. NISSAN DEALER COMPLETED FULL DIAGNOSIS AND DETERMINED BOTH COMPLETE HEADLIGHT HOUSINGS NEED TO BE REPLACED AT A COST OF OVER $1100 TO CORRECT THE PROBLEM. THIS SEEMS TOTALLY RIDICULOUS FOR A VEHICLE THAT IS LESS THAN 4 YEARS OLD. THE BULBS ARE WORKING FINE HOWEVER THE ROUND BUBBLE LENS COVER IN FRONT OF THE BULB APPEARS TO HAVE BECOME CLOUDY RESTRICTING LIGHT FROM PASSING THROUGH IT AND PROJECTING IT ON THE ROAD. WE HAVE SEEN ONLINE ON SEVERAL WEBSITES NUMEROUS COMPLAINTS REGARDING THIS HIGHLY DANGEROUS SAFETY ISSUE AND NISSAN HAS TOLD THEIR CUSTOMERS THERE IS NOTHING THEY CAN DO FOR THEM. THIS HAPPENS ALL THE TIME WHEN DRIVING AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012629August 3, 2017
SUSPENSION
THE STRUT MOUNT PROBLEM. I HAD CHANGED THIS A YEAR AGO. I FIXED THIS PROBLEM BY WARRENTY. BUT, 2 WEEKS LATER, IT WAS BROKEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011682July 31, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 72 MPH, THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DEMAAGD GMC LOCATED AT 333 W DICKMAN RD BATTLE CREEK, MI 49037), BUT THE DIAGNOSTIC TESTING PRODUCED NO ERROR CODES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011785July 31, 2017
ELECTRICAL SYSTEM, ENGINE
I TRIED TO START MY CAR AND THE ONBOARD COMPUTER SCREEN SAY NO KEY DETECTED, I HAVE THE KEY IN MY HAND AND STILL IT WILL NOT START, I CAN UNLOCK THE DOORS, TRUNK ETC. FINE, I EVEN WENT AND BOUGHT THE SAME EXACT NEW BATTERY FOR THE KEY FOG AND THE PROBLEM PERSIST, I WENT ONLINE AND LOOK UP NISSAN OWNERS WITH SIMILAR PROBLEM WITH NISSAN ALTIMA KEY FOG PROBLEM AND IT SEEM LIKE A COMMON ISSUE, BUT SURPRISE THAT THERE IS NO RECALL ON THE ISSUE, EVERYBODY I KNOW THAT OWNS A NISSAN TOLD ME THERE IS TIME THEY BE DRIVING AND THE ONBOARD COMPUTER STATE NO KEY DETECTED, THANK GOD I DON'T LIVE I A REMOTE LOCATION OR ELSE I WOULD BE STRANDED, ONLINE EVERYONE THAT HAD THE PROBLEM HAD TO END UP PAYING $500 OR MORE TO FIX THE ISSUE, WHICH I FEEL IS A DEFECT IN NISSAN ENGINE CONTROL UNIT SYSTEM, I CONTACT THE DEALERSHIP THAT I BOUGHT MY NISSAN ALTIMA FROM AND THEY WANTED TO CHARGE ME OVER #500 TOTAL TO FIX THE ISSUE, I THINK IT IS A SCAM, I FOUND A WORK AROUND THE ISSUE BUT IT IS JUST NOT RIGHT THAT THEY KNOW THE ENGINE CONTROL UNIT HAS A PROBLEM AND THE REFUSE TO ADDRESS THE ISSUE, EXCEPT LEAVE THE CUSTOMER WITH A NEW BILL OR STRANDED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006261July 18, 2017
UNKNOWN OR OTHER
WHILE STATIONARY, THE CAR WILL NOT SHIFT INTO PARK. THE SHIFTER GETS STUCK AND WILL NOT BUDGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004358July 11, 2017
ENGINE, UNKNOWN OR OTHER, EXTERIOR LIGHTING
MY 2013 NISSAN ALTIMA IS THE WORST CAR I HAVE EVER OWNED. SINCE I HAVE PURCHASED IT, THERE HAS BEEN A CONSTANT ENGINE NOISE UNTIL I REACH ABOUT 40 MPH. JUST IN THE PAST 3 MONTHS, WITHIN WEEKS OF EACH OTHER BOTH FRONT INSIDE DOOR HANDLES HAVE BROKE (MY KIDS AND I HAVE TO ROLL DOWN BOTH WINDOWS JUST TO GET OUT OF THE CAR WHICH WOULD BE A HUGE SAFETY ISSUE IN THE EVENT OF A FIRE, CRASH OR BEING TRAPPED IN THE CAR AT ALL), THE DOME LIGHTS THROUGH THE INSIDE OF THE CAR HAVE STOPPED WORKING (WHICH IS A SAFETY ISSUE BECAUSE THERE IS NO WAY TO SEE INSIDE MY VEHICLE AT NIGHT), THE LIGHT IN THE DRIVER'S SIDE DOOR PANEL FELL OUT, THE AC HAS GONE OUT (AND THE COMPRESSOR PART IS $425!!!! ARE YOU SERIOUS?!?!?! I HAVE A 10.5 MONTH OLD AND IT IS 100 DEGREES OUTSIDE!!! ANOTHER HUGE SAFETY ISSUE) AND NOW THERE IS ANOTHER NOISE COMING FROM THE ENGINE AT ALL SPEEDS, A GRINDING NOISE. I AM A SINGLE MOM OF THREE KIDS WHO I SUPPORT ON MY OWN. I CANNOT AFFORD TO FIX THESE THINGS. I BOUGHT THIS CAR BECAUSE IT WAS SUPPOSED TO BE "RELIABLE". AND IT IS NOT! THERE HAVE BEEN SO MANY COMPLAINTS REGARDING ALL OF THE SAME THINGS THAT I AM EXPERIENCING AND A RECALL NEEDS TO BE DONE ON ALL OF THEM. THIS CAR IS BARELY 4 YEARS OLD AND THESE PROBLEMS SHOULD NOT BE HAPPENING!!!! DO SOMETHING NISSAN! YOU ARE LOSING CUSTOMERS AND REPUTATION IS ON THE LINE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004653July 11, 2017
AIR BAGS
MY AIRBAGS IN MY CAR ARE NON-FUNCTIONAL. THE RED AND YELLOW AIRBAG LIGHTS ARE ON FOR THE DURATION OF ANY TRIP IN THE CAR. THE SENSOR THAT IS SUPPOSED TO DETECT AN ADULT IN THE PASSENGER SEAT DOES NOT FUNCTION SO THE PASSENGER AIRBAG IS ALWAYS OFF -ATTACHMENT 1. I WENT TO THE DEACON JONES NISSAN DEALERSHIP IN GOLDSBORO NC ON 4-12-17 FOR THE RECALL ON THIS ISSUE. THE "REPROGRAMMING" THAT WAS DONE WAS INEFFECTIVE. THIS WAS NOT REPORTED TO ME. I RETURNED TO THE DEALERSHIP ON 7-6-17 TO GET THE ISSUE ADDRESSED. I WAS TOLD THAT MY CAR HAD NO RECALLS OUTSTANDING AND I WOULD NEED TO PAY OUT OF POCKET TO GET THE AIRBAG CONTROL UNIT REPLACED. INSTEAD I ELECTED TO CALL NISSAN TO SEE IF THEY COULD OFFER AN EXPLANATION OR REMEDY THE PROBLEM. I CALLED AND SPOKE WITH [XXX] AGENTID: [XXX]. HE CREATED A CASE AND SENT IT TO THEIR REPAIR SPECIALISTS. TODAY, 7-11-17 I SPOKE WITH [XXX] THE CASE MANAGER. HE INFORMED ME THAT NISSAN WOULD NOT BE REPLACING THE DEFECTIVE AIRBAG CONTROL UNIT AND THAT I WOULD NEED TO PAY TO HAVE IT REPLACED OUT OF POCKET. MY CONCERNS ARE: 1. NISSAN ISN'T TAKING THEIR CUSTOMERS SAFETY SERIOUSLY. SOME PEOPLE WOULD SIMPLY NOT BE ABLE TO PAY TO HAVE THIS DEFECTIVE UNIT REPLACED AND COULD SUFFER INJURY AS A RESULT. 2. THE AIRBAG CONTROL UNIT (IF I REPLACED IT OUT OF POCKET) WOULD FAIL AGAIN. 3. THE AIRBAG UNIT REPROGRAMMING HAS BEEN INEFFECTIVE ON OTHER CARS AND DOESN'T SEEM TO ADDRESS THE ISSUE. SIMILAR TO THE HOOD LATCH ISSUE WHICH REQUIRED 3 RECALLS TO ADDRESS. HTTP://BLOG.CARANDDRIVER.COM/NISSAN-RECALLS-ALTIMA-FOR-THIRD-TIME-TO-FIX-HOOD-LATCHES/ ATTACHMENT 2 = SECOND TRIP TO DEALERSHIP ATTACHMENT 3 = RECALL SHEET ATTACHMENT 4 = NOTES OF CONVERSATIONS WITH NISSAN ATTACHMENT 5 = PDF OF MY VIN NUMBER FORM NTHSA WEBSITE THIS IS THE AIR BAG CONTROL UNIT RECALL INFORMATION FROM NISSAN. HTTP://WWW.COYLENISSAN.COM/RECALL.HTML INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003880July 9, 2017
AIR BAGS, STRUCTURE:BODY, POWER TRAIN
WE HAVE NOT RECEIVED ANY RECALLS SINCE PURCHASE OF CAR.ON 06/30/17,MY DAUGHTER CALLED AND INFORMED ME THE CAR WAS HAVING PROBLEMS. WHAT SHE DESCRIBED SOUNDED AS IF THERE WAS WATER IN THE GAS.ITOLD HER TO DRIVE TO THE DEALER IN CONWAY AR.IT WAS BROUGHT TO OUR ATTENTION THERE WAS A RECALL ON THE CVT.THEY REPROGRAMED IT AND TEST DROVE THE CAR. THEY SAID IT WAS OK ,BUT WERE A LITTLE IFFY ABOUT WHETHER WE MIGHT HAVE MORE PROBLEMS.IN THE MEANTIME I FOUND OUT THERE WERE SEVERAL RECALLS ON THE CAR,INCLUDING THE PASSENGER SIDE AIR BAG AND THE HOOD LATCH.THESE WERE SERIOUS SAFETY PROBLEMS ,IN AND WE HAD RECEIVED NO RECALLS.WE WOULD APPRECIATE ANY ASSISTANCE YOU MAY HELP WITH.SHE SAID IT SOUNDED AS IF IT WOULD BLOW UP,AT THE TIME.SHE BROUGHT THE CAR HOME(3.5 HR. DRIVE)AND AFTER A BRIEF STOP,IT WOULD NOT BUDGE.I LOADED THE CAR ON A TRAILOR AND TOOK IT TO THE DEALER IN JONESBORO AR.ITOLD THE SERVICE MAN ABOUT IT AND THAT I HAD CONTACTED NHTSA AND WAS ASSIGNED A CASE #27278124,BUT HE DIDN'T SEEM TOO INTERESTED IN IT. I LATER FOUND THE RECALL ON THE PASSENGER SIDE AIR BAG.THE CONWAY PEOPLE SAID THEY PREFORMED THE HOOD LATCH RECALL.P.S,IALSO WAS TOLD THE CVT RECALL WAS INTERNAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003806July 8, 2017
POWER TRAIN
THE PROBLEM EXPERIENCED WITH MY 2013 NISSAN ALTIMA OCCURS WHEN THE VEHICLE IS IN MOTION ON STREETS OR HIGHWAYS. WHILE DRIVING WHEN THE AMBIENT TEMPERATURE IS HOT (I.E. >95 DEGREES), THE CAR PERIODICALLY APPEARS TO ENTER INTO "LIMP MODE" WHERE POWER IS CUT FROM THE ENGINE AND THE VEHICLE LOSES THE ABILITY TO ACCELERATE. IT IS MY OPINION THAT THE DEFECT IS CAUSED BY HIGH TEMPERATURE WITHIN THE TRANSMISSION (CVT) FLUID AND A SENSOR TRIGGERS A "LIMP MODE" TO PROTECT THE TRANSMISSION FROM DAMAGE. THIS CAUSES AN EXTREMELY UNSAFE CONDITION SINCE I (THE DRIVER) MAY LOSE THE ABILITY TO ACCELERATE IN TRAFFIC (I.E. WHILE MAKING A LEFT HAND TURN) RESULTING IN SERIOUS INJURY OR DEATH. MY OWN INTERNET RESEARCH HAS SHOWN THAT THIS IS A COMMON PROBLEM WITH NISSAN (CVT) TRANSMISSIONS AND THE MECHANICAL FIX IS TO INSTALL A TRANSMISSION COOLER. THE NISSAN DEALERSHIP HAS DRIVEN THE VEHICLE AND STATED THAT THEY CANNOT REPRODUCE THE PROBLEM, THEREFORE THEY HAVE NOT OFFERED A SOLUTION TO THIS UNSAFE CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003574July 7, 2017
UNKNOWN OR OTHER
THE CVT TRANSMISSION ON MY 2013 ALTIMA WENT OUT. I PURCHASED THIS CAR BRAND NEW AND COMPLETED REQUIRED MAINTENANCE. THE TRANSMISSION WENT OUT AFTER LESS THAN 4 YEARS AND AT 70K MILES. IT SEEMS THAT THOUSANDS OF CONSUMERS HAVE HAD THE SAME ISSUE. THE CAR WILL SHUTTER, JERK, AND SHUT OFF WHEN YOU ARE STOPPED/IDLE. THE CAR ALSO SHUTTERS WHEN ACCELERATING AND DOES NOT HAVE MUCH POWER. THIS WAS AN EXTREME SAFE HAZARD WHEN I WAS DRIVING ON THE HIGHWAY. THE CAR IS NOT SHIFTING GEARS PROPERLY/TRANSMISSION BROKE. NISSAN HAD AN ISSUE WITH THE CVT TRANSMISSION FOR MODEL YEARS 2006-2010 AND OFFERED AN EXTENDED WARRANTY FOR THOSE YEARS. NISSAN SHOULD REIMBURSE AND/OR OFFER WARRANTY EXTENSION FOR 2011+ MODELS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003201July 5, 2017
AIR BAGS
PASSENGER SEAT SENSOR DOES NOT DETECT PASSENGER MOST TIMES, MEANING THE AIR BAG DOES NOT ACTIVATE. HAPPENS MORE WHEN PASSENGER IS SEATED BEFORE THE CAR IS STARTED. THIS HAPPENS WITH ANY PASSENGER, ALL DIFFERENT SIZES AND WEIGHTS. DEALER HAS NOT FOUND ANY ERROR CODES, AND SENSOR HAS BEEN RESET MULTIPLE TIMES. ALL PREVIOUS RECALLS TO THIS ISSUE HAVE BEEN IMPLEMENTED, ISSUE STILL EXISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001535June 26, 2017
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
VEHICLE STOPS WITHOUT ANY NOTIFICATION, SOMETIMES STALLS BEFORE SHUTTING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000932June 23, 2017
ENGINE
DURING HILL ASCENCION, GOING AT AROUND 15-25,30 MPH,FAINT KNOCKING NOISE COMING FROM RIGHT SIDE OF ENGINE, (OR AT POWER BRAKE AS WELL; CAR ON STATIONARY WITH D ENGAGED AND PUSHING BRAKE PEDAL WHILE GENTLY ACCELARATING ). TOOK TO DEALER TO DIAGNOSE; DIAGNOSE: ALTERNATOR REPLACEMENT (DONE). KNOCKING NOISE STILL PRESENT. TAKEN TO DEALER FOR FURTHER ASSESSMENT DIAGNOSE " NORMAL NOISE"??? I'M NOT A MECHANIC BUT NONE OF MY OTHER CARS DO THIS NOISE, THIS NOISE IS DONE BY CARS IN WHICH THE ENGINE IS DYING OUT. FYI CAR IS 20 MILES TO BE 60000 MILES, WHICH IS WHEN THE POWERTRAIN WARRANTY EXPIRES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000640June 22, 2017
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
TAKATA RECAL: I HAVE A 2013 NISSIAN ALTIMA AND WHEN I PUSH THE GAS PEDAL IT DOESN'T ACCELERATE LIKE IT SUPPOSED TO. FOR AN EXAPMLE WHEN I PUSH THE GAS PEDAL ALL THE WAY TO THE FLOOR IT DOESN'T DO ANYTHING. THIS HAPPENS ABOUT TWO OR THREE TIMES WHEN I'M DRIVING IN A 20MINUTE SPAN. ALSO, WHEN I TURN OFF MY CAR (IT HAS A PUSH START) MY BREAK LIGHTS ARE ON. WHEN I TURN IT OFF I DON'T HAVE TO PUSH THE BREAK AND PUSH THE START BUTTON. (THE CAR THINKS I'M STEPPING ON THE BREAK).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000450June 21, 2017
ELECTRICAL SYSTEM, SEATS
SHIFTER NEEDS TO BE REPLACED A/C COMPRESSOR NEEDS REPLACED SEAT BELT LIGHT/AIR BAG LIGHT ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000526June 21, 2017
UNKNOWN OR OTHER
THE OVERHEAD CONSOLE JUST FELL WHILE MY CAR WAS PARKED. IT APPEARS THE HINGE JUST BROKE OR MELTED POSSIBLY DUE TO HEAT. SEEMS POORLY CONSTRUCTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000134June 20, 2017
ELECTRICAL SYSTEM
ELECTRICAL ISSUE, MY CAR WOULDN'T START SAYING INCORRECT KEY, WHEN I OPENED THE HOOD THE BATTERY POST HAD COMPLETELY BURNED OFF, WIRES WAS BURNT, AND BATTERY EXPLODED. THE FUSIBLE LINK FOR THE TERMINAL BREAKER FOR THE BATTERY WAS ALSO BURNT, EVERY NOW AND THEN WHEN I WENT TO START MY CAR IT WOULD SAY KEY NOT DETECTABLE OR WRONG KEY ID. I THOUGHT THE BATTERY IN THE KEY PROBE WAS GOING OUT REPLACED IT AND THE PROBLEM STILL WAS PRESENT. I HAVE 2 CO-WORKERS AND THERE VEHICLE ARE DOING THE SAME THING ONE HAS A 2014 AND THE OTHER IS A 2016 BRAND NEW HAD LESS THAN 6 MONTHS. I WAS TOLD BY THE MECHANIC THIS HAS BEEN GOING ON AND MY VEHICLE ALMOST CAUGHT ON FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995898June 19, 2017
ELECTRICAL SYSTEM
ENGINE START PROBLEMS! WHEN I PUSH THE ENGINE START BUTTON, THE ENGINE CRANK AND START ENGINE. AND THE DASHBOARD SCREEN ARE ALL RENEW LIKE A FACTORY RESET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995427June 15, 2017
AIR BAGS
SOLID RED AIRBAG SIGN IS ON DASHBOARD. DIAGNOSTIC PORT DOES NOT SHOW ANY CODE FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Altima