Nissan Altima Complaints (2009)

1,601 consumer complaints on file.

#10493234January 16, 2013
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS LATER TOWED TO THE DEALER WHERE THEY ADVISED HER THAT THE POWER STEERING LOCK FAILED. THE VEHICLE WAS REPAIRED FOR THE STEERING LOCK MECHANISM. THE MANUFACTURER WAS CONTACTED AND OFFERED HER THE COMPONENT AT A LOWER PRICE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,980. THE CURRENT MILEAGE WAS APPROXIMATELY 65,900. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493252January 16, 2013
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE KEY WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THE STEERING LOCK MECHANISM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 35,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493005January 15, 2013
ELECTRICAL SYSTEM, STEERING
CAR WOULD NOT START. YELLOW KEY LIGHT AND FLASHING RED KEY LIGHT ON PANEL. SEEMED LIKE A SECURITY ANTI-THEFT PROBLEM BUT IT TURNED OUT TO BE A FAULTY STEERING LOCK MECHANISM. A $700 REPAIR. AND, WHAT'S WORSE IS, THERE WAS NO RECALL FOR THIS ITEM EVEN WITH MANY COMPLAINTS REPORTED. THIS WAS RECALLED ON OTHER NISSAN MODELS (CUBE, 390, ETC) BUT NO ON THE ALTIMA. NOT HAPPY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493032January 15, 2013
STEERING
I WENT TO WORK ON THE 7TH FOR 11-7 SHIFT. WHEN I TRY STARTING MY CAR TO LEAVE ON THE 8TH @ 7:07, IT WOULD NOT START. THE YELLOW WARNING KEY CAME UP ON THE DASH. THE LIGHTS, LOCKING THE CAR WORKS, THE HORN WORKS. I CALL AAA THEY COULD GET IT STARTED. I CALLED NISSAN AFTER I TOOK THE CAR HOME AS I HAVE STUFF IN IT THAT I COULDN'T LEAVE AT A SHOP. THEY SAID I SHOULD TAKE IT TO A NISSAN DEALER AND LET THEM KNOW THE COST AND WHAT THE PROBLEM WAS. I WENT ON LINE AND SEARCH IT UP ONLY TO FIND SO MANY WITH THIS SAME OR VERY SIMILAR PROBLEM. I CALL BACK NISSAN AND LET THEM KNOW IT IS NOT AN ISOLATED PROBLEM AM HAVING. THE DEALER KNEW WHAT THE PROBLEM WAS IN LESS THAN 30MIN. IT WAS THE STEERING COLUMN NEED TO REPLACE. NOW I SPEND $910 AND NISSAN TELLING ME THEY CAN NOT FINANCE IT AS THERE IS NO RECALL ON THE PART. PLEASE, EVERYONE, LET US JOIN TOGETHER AND CLAIM WHAT IS OURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493063January 15, 2013
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
CAR FAILED TO START, INTELLIGENT KEY WOULD NOT WORK. AFTERMARKET REMOTE START SYSTEM WAS USED TO START CAR AND DRIVE HOME, PERHAPS 15 MILES. NEXT DAY, REMOTE START SYSTEM WAS USED TO START CAR AND DRIVE TO DEALER, 40 MILES AWAY. AFTER ABOUT 15 MILES, EVERYTHING DIED WHILE ON THE INTERSTATE AND HAD TO COAST TO THE SHOULDER. CAR WAS THEN TOWED REMAINDER OF WAY TO DEALER. DIAGNOSED AS DEFECTIVE STEERING LOCK AND REPLACED. DEALER SAID AFTERMARKET REMOTE START SYSTEM PROBABLY TIMED OUT, WHICH IS WHY IT DIED ON THE INTERSTATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493068January 15, 2013
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE STEERING LOCK MECHANISM FAILED. THE CONTACT ATTEMPTED TO START THE VEHICLE BY ENGAGING THE PUSH-TO-START BUTTON BUT TO NO AVAIL. IN ADDITION, THE INTELLIGENT KEY MALFUNCTION INDICATOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, WHO PERFORMED A DIAGNOSTIC TEST, AND ADVISED THE CONTACT THAT THE STEERING LOCK MECHANISM FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492887January 14, 2013
STEERING
ON 01/09/2013, I DROVE MY GRANDMOTHER TO AN APPT. AND CAME HOME. FIVE HOURS LATER, I GOT INTO THE CAR AND IT WOULD NOT START. I MADE SOME CALLS AND RESEARCHED ONLINE AND DISCOVERED MANY OTHER COMPLAINTS ABOUT THE SAME PROBLEM, THE STEERING LOCK MECHANISM ISN'T WORKING. THE LITTLE YELLOW KEY APPEARS ON INSTRUMENT PANEL. I HAVE BRAKE LIGHTS AND REPLACED THE BATTERY IN BOTH THE CAR AND THE KEY FOB. NOTHING HELPED TO START MY CAR. THE STEERING WHEEL ISN'T LOCKED SO IT MOVES FREELY AND THE IGNITION BUTTON ILLUMINATES BUT WILL NOT LEAVE THE LOCK POSITION. I PLACED A PHONE CALL TO THE NUMBER PROVIDED BY CONROE, TX. THE "CONSUMER AFFAIRS SPECIALIST", [XXX], HUNG UP ON ME!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492947January 14, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE INTELLIGENCE KEY MALFUNCTION WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE ELECTRONIC STEERING COLUMN LOCK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 73,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492253January 11, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT ALL ATTEMPTS TO START THE VEHICLE WITH THE INTELLIGENT KEY FAILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE STEERING LOCK MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 16,501.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492301January 11, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE INTELLIGENCE KEY MALFUNCTION WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 85,320.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492075January 10, 2013
ELECTRICAL SYSTEM
WHEN I ATTEMPTED TO START THE ENGINE THE CAR FAILED TO START. I NOTICED THAT THERE WAS AN INDICATOR IN MY DASH THAT I HAD NEVER SEEN. IT WAS A RED INDICATOR THAT I WOULD LATER FIND OUT SHOWED A PROBLEM WITH MY STEERING LOCK MECHANISM. THE CAR WOULD NOT MOVE PAST THE "LOCK" STAGE AND I HAD TO PROMPTLY HAVE IT TOWED TO THE NISSAN DEALERSHIP. THIS REPAIR COST $800.00 BEFORE TAXES. I HAVE FOUND THAT THERE HAVE BEEN MANY SIMILAR CLAIMS IN THE PAST FEW MONTHS. I WOULD JUST LIKE FOR MY CASE TO BE KNOWN WITH OTHERS THAT HAVE HAD A SIMILAR POSITION. I HOPE TO BE REIMBURSED FOR THIS ISSUE AS ITS A OBVIOUSLY A MECHANICAL MALFUNCTION AND NOT SOMETHING AN OWNER SHOULD BE HELD LIABLE FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492095January 10, 2013
STEERING
I JUST WANTED EVERYONE TO KNOW THAT THIS SAME SITUATION HAPPENED TO ME A COUPLE OF DAYS AGO AND IT IS NOT A CHEAP COST ($~1000). I CALLED NISSAN (1-800-647-7261) AND MADE A COMPLAINT AND THEY ARE GOING TO REIMBURSE ME 50%. IT SHOULD BE A 100% BUT IT'S BETTER THAN NOTHING. I ENCOURAGE EVERYONE TO CALL THEM AND MAKE A COMPLAINT AND FILE A COMPLAINT WITH YOUR LOCAL BETTER BUSINESS BUREAU AND THE ATTORNEY GENERAL OFFICE. THEY MUST RECALL THIS DEFECTIVE PART! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492097January 10, 2013
STEERING, ENGINE, ELECTRICAL SYSTEM
[XXX], ATLANTA, GEORGIA MY DAUGHTER'S 2009 NISSAN ALTIMA DID THE SAME THING. SHE CAME OVER FOR A VISIT AND UPON LEAVING HER CAR WOULD NOT CRANK. MY HUSBAND AND I DID ALL OF THE TROUBLESHOOTING ACCORDING TO THE MANUAL TO NO AVAIL. I CALLED THE DEALERSHIP WHERE SHE PURCHASED THE VEHICLE AND HE IMMEDIATELY KNEW WHAT THE PROBLEM WAS. HE WANTED TO SELL HERE ANOTHER ALTIMA, BECAUSE NISSAN KNEW THIS WAS AN ISSUE, SO THEY STOPPED PUTTING THIS MECHANISM ON THE 2012 MODELS. NISSAN WHO HAS A GOOD STANDING AND HAVE MILLIONS OF CARS ON THE ROAD SHOULD DO RIGHT BY CONSUMERS WHO PURCHASED THEIR VEHICLES AND HAD THIS PROBLEM. I AM GOING TO SEND THIS COMPLAINT SITE TO MY LOCAL NEWS STATION AND TRY TO PUT SOME FIRE UNDER NISSAN. THIS IS RIDICULOUS AND OTHER CONSUMERS NEED TO BE AWARE OF THIS PROBLEM. THE REPAIR COST OF OUR NISSAN ALTIMA WAS $919.00. I SEE SEVERAL DIFFERENCES IN THE REPAIR COST TOO. WE CANNOT SIT BY AND LET CONSUMERS CONTINUE TO BE CHARGED SUBSTANTIAL AMOUNT OF MONEY FOR REPAIR COST WHEN NISSAN KNOW THERE IS A PROBLEM WITH THE STEERING LOCK MECHANISM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492135January 10, 2013
ELECTRICAL SYSTEM
PARKED CAR TURNED IT OFF THEN WHEN I RETURNED THE CAR WOULD NO LONGER DO ANYTHING. IT IS A PUSH TO START AND IS NOT CONTROLLED WITH A KEY. SO THEREFORE WHEN I GOT OUT OF THE STORE AND RETURNED TO THE CAR IT NO LONGER WORKED. IT IS SAID THAT THIS HAPPENS FREQUENTLY TO '09 ALTIMA'S YET THEY CAN NOT FIND THE PARTS TO MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491930January 9, 2013
STEERING
I GOT INTO MY CAR AFTER WORK(12-27-12) AND NOTICED THE YELLOW KEY LIGHT ON THE DASH. THE CAR STARTED AND DROVE JUST FINE. THEN THE NEXT TIME I WENT TO START MY CAR (12-30-12) THE CAR WOULDN'T START. I COULDN'T DO ANYTHING. GOT THE CAR PLACED ON A TRAILER AND HAULED TO THE NEAREST NISSAN REPAIR SHOP AND MY STEERING COLUMN LOCK MECHANISM NEEDS TO BE REPLACED WHICH IS AN AWFULLY EXPENSIVE FIX. TO TOP THINGS OFF, THIS PART IS ON BACK ORDER SO I KNOW I'M NOT THE ONLY ONE WITH ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491937January 9, 2013
STEERING
MY WIFE DROVE THE CAR TO HER CLASS AND PARKED IT ON A PARKING LOT. THE CAR COULDN'T BE STARTED (PUSH BUTTON COULDN'T START THE CAR) WHEN SHE WAS DONE WITH THE CLASS AND WANTED TO GET BACK HOME. THE YELLOW KEY LIGHT SHOWED ON THE LEFT TOP PANEL AND RED SECURITY LIGHT FLASHED. THE FOB KEY STILL WORKED IN LOCKING/UNLOCKING THE CAR DOORS. THE AAA WAS CALLED AND THEY CAME TO TRY TO JUMP START THE CAR. IT DIDN'T START. THE CAR HAD TO BE TOWED TO THE NEAREST NISSAN DEALERSHIP. THEY FOUND IT WAS THE STEERING WHEEL LOCK ASSEMBLY PROBLEM. IT COST $700 TO REPAIR IT. I CALLED NISSAN NORTH AMERICA AND WAS TOLD THE PART HAS NOT BE ON THE RECALL LIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491847January 8, 2013
STEERING
STEERING LOCK UNIT ON JAN 2, 2012, I DROVE MY CAR TO WORK. I DID NOT NOTICE AT THAT TIME ANY LIGHTS ON HOWEVER 5 HOURS LATER I GO TO START MY CAR AND IT WOULD NOT START. IT WAS AT THAT TIME I NOTICED THE YELLOW KEY LIGHT. I HAD NEVER SEEN IT BEFORE. I TRIED JUMPING THE BATTERY AND WHEN THAT DIDN'T WORK I WENT AND BOUGHT A BRAND NEW BATTERY. STILL, I GOT NO RESULTS. I TOWED THE CAR TO NISSAN TO FIND OUT THAT MY STEERING LOCK UNIT WENT OUT ON THE CAR. I TOO AM BAFFLED BY THE FACT THAT THERE HAS NOT BEEN A RECALL ON THIS PART AS IT HAS BEEN A COMMON ISSUE WITH A LOT OF CUSTOMERS. THIS IS MY FIRST NISSAN AND I AM EXTREMELY UNHAPPY KNOWING THERE HAS BEEN SO MANY DOCUMENTED ISSUES YET NISSAN HAS DONE NOTHING TO RECTIFY THE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491877January 8, 2013
ELECTRICAL SYSTEM, STEERING
VEH WAS DRIVEN FOR A PERIOD OF TIME AND THEN STOPPED TO GET GAS. VEH WOULD NOT START AGAIN. A YELLOW KEY INDICATOR CAME ON THE DASH AND VEHICLE STILL WOULD NOT START. HAD IT TOWED TO DEALER AND DIAGNOSED AS THE STEERING LOCK MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491895January 8, 2013
ELECTRICAL SYSTEM, STEERING
DROVE THE CAR INTO WORK JUST FINE. SEVEN HOURS LATER WHEN I WAS LEAVING TO GO HOME CAR WOULD NOT START. KEY LIGHT WAS ON IN DASHBOARD BUT NOTHING WOULD HAPPEN. JUMPED THE BATTERY, RESET THE BATTER, EVEN TOOK OUT THE BATTERY TO GET IT TESTED. STILL NOTHING. FINALLY PAID $70 TO GET IT TOWED TO NISSAN DEALERSHIP (LESS THAN 3 MILES) AND IT IS THE STEERING LOCK CONTROL UNIT, WHICH COST $978 TO REPLACE. APPARENTLY THIS HAPPENS WHEN IT IS COLD OUT. NISSAN NEEDS TO RECALL THESE VEHICLES AND REIMBURSE EVERYONE WHO HAVE HAD SIMILAR ISSUES. I WILL NEVER BUY ANOTHER NISSAN AND YOU BET I'M GOING TO TELL EVERYONE I KNOW!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491904January 8, 2013
STEERING
I STARTED MY CAR TO LEAVE FOR WORK AROUND 6:30AM AND LEFT TO GET GAS BEFORE CONTINUING TO WORK. I WAS ABLE TO DRIVE THE CAR TO THE GAS PUMP AND TURN OFF THE ENGINE WITHOUT INCIDENT. WHEN I ATTEMPTED TO START THE ENGINE AFTER PUMPING GAS THE CAR FAILED TO START. I NOTICED THAT THERE WAS AN INDICATOR IN MY DASH THAT I HAD NEVER SEEN. IT WAS A RED INDICATOR THAT I WOULD LATER FIND OUT SHOWED A PROBLEM WITH MY STEERING LOCK MECHANISM. THE CAR WOULD NOT MOVE PAST THE "LOCK" STAGE AND I HAD TO PROMPTLY HAVE IT TOWED TO THE NISSAN DEALERSHIP. I LATER FOUND OUT THAT THIS REPAIR WOULD COST ALMOST $800.00 BEFORE TAXES. AFTER RESEARCHING, I HAVE FOUND THAT THERE HAVE BEEN MANY SIMILAR CLAIMS IN THE PAST FEW MONTHS. I WOULD JUST LIKE FOR MY CASE TO BE KNOWN WITH OTHERS THAT HAVE HAD A SIMILAR POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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