Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#11053188April 3, 2018
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STRUCTURE:BODY:HOOD
2013 NISSAN ALTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE SWAYING AND INSTRUMENT PANEL MALFUNCTION. *LD THE CONSUMER STATED WHILE DRIVING THE VEHICLE, ON THE SAME DAY OF PURCHASE, THE HOOD OPENED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082508April 2, 2018
UNKNOWN OR OTHER
WHILE PARKED (OR ANYTIME THE GEAR SHIFT IS IN THE "P" POSITION; THE GEAR SHIFT WILL NOT SHIFT OUT OF "PARK". THE DEALER MADE THE SUGGESTION TO INSTALL A NEW BRAKE SWITCH. I PURCHASED THE NEW BRAKE SHIFT AND THE DEALER INSTALLED IT, HOWEVER, THE PROBLEM STILL PERSISTS. FOR SAFETY REASONS, I WOULD LIKE THIS TO BE DONE AS A RECALL BY NISSAN MOTORS AND THERE HAVE BEEN A LARGE NUMBER OF COMPLAINTS BY OWNERS HAVING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082371April 1, 2018
EXTERIOR LIGHTING
THE HEADLIGHTS ARE BARELY VISIBLE ON LOW BEAM. SPOKE TO DEALERSHIP AND THEY ACKNOWLEDGE THIS IS A KNOWN PROBLEM, BUT NISSAN WILL NOT STAND BEHIND THE PROBLEM AND FIX IT. THE PROJECTOR FILM INSIDE THE HEADLIGHT ASSEMBLY IS FAILING AND THE ONLY WAY TO FIX IT IS REPLACE THE ENTIRE ASSEMBLY, AROUND $1,000. WITH THIS LACK OF HEADLIGHT PROJECTION, YOU ARE OUT DRIVING YOUR VISIBILITY WHEN YOU ARE TRAVELING OVER 25 MPH. THIS IS A SIGNIFICANT HAZARD FOR THE DRIVER, AS WELL AS ANY PEDESTRIANS YOU MAY DRIVE UPON AND NOT SEE UNTIL IT MAY BE TOO LATE. I'M LOOKING FOR THE NSTFB TO STEP UP AND FORCE NISSAN TO STAND BEHIND THIS KNOWN PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082388April 1, 2018
POWER TRAIN
CVT TRANSMISSION FAILED COMPLETELY ON 2013 NISSAN ALTIMA 2.5 S WITH 92,000 MILES. VEHICLE BEGAN SHUDDERING AND JERKING WHILE DRIVING AT MODERATE SPEED IN TOWN. RPMS SHOT UP TO 3-4K INTERMITTENTLY WHILE MAINTAINING SPEED ON FLAT ROAD. STARTED TO HEAR GRINDING NOISE FROM ENGINE COMPARTMENT, SO PULLED INTO PARKING LOT. AFTER WAITING AN HOUR FOR POWER TRAIN TO COOL OFF, STARTED THE CAR AGAIN TO FIND TOTAL CVT FAILURE, WITH VEHICLE STALLING AND ENGINE SHUTTING OFF UPON SHIFTING INTO R OR D. COULD NOT EVEN DRIVE VEHICLE BACK INTO PARKING SPACE AFTER IT ROLLED BACKWARDS ON FIRST ATTEMPT TO MOVE. VEHICLE WAS TOWED TO DEALERSHIP, WHO DIAGNOSED INTERNAL CVT FAILURE WITH $3800 QUOTE FOR REPAIR. NISSAN CONSUMER AFFAIRS WAS CONTACTED NUMEROUS TIMES AND OFFERED NO ASSISTANCE. NISSAN REGIONAL SPECIALIST STATED THAT 2007-2010 ALTIMA CVT WARRANTY WAS EXTENDED TO 120,000 MILES DUE TO WIDESPREAD PROBLEMS, BUT THAT PROBLEMS HAD BEEN FIXED IN NEWER MODELS, SO NO WARRANTY EXTENSION APPLIED TO 2013 ALTIMA. AS OF APRIL 2018, THE 2013 ALTIMA HAS MORE POWER TRAIN COMPLAINTS TO NHTSA (241) THAN ALL OF THE 2007-2010 ALTIMA MODEL YEARS COMBINED (206). VEHICLE HAD TCM REPROGRAMMING PERFORMED AT NISSAN DEALERSHIP IN APRIL 2017 WITHIN TWO WEEKS AFTER RECALL NOTICE WAS SENT TO OWNER BY MAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082214March 30, 2018
EXTERIOR LIGHTING
FOR MORE THAN SECERAL MONTHS MY LIGHTING ON MY CAR HAS BEEN VERY DIM. ALMOST TO THE POINT OF I AM NOT FOR SURE IF MY LIGHTS ARE ON AT NIGHT OR NOT (BUT THEY STAY ON AUTOMATIC).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081206March 26, 2018
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
I OWN A NISSAN ALTIMA 2013, AND SADLY I'VE MORE PROBLEMS WITH THIS VEHICLE THAN ANY OTHER I EVER OWNED. THE ENGINE STALLS WHEN IN NOTION AND STATIONERY. SOMETIMES IT TAKES MULTIPLE TRIES TO EVEN GET IT STARTED. THE INTERIOR DOOR HANDLES ON THE BOTH THE DRIVER AND PASSENGER SIDE BROKE AND HAD TO BE REPLACED. THE AIR BAG SENSORS HAD TO BE REPLACED. THE HOOD LATCH HAD TO BE REPLACED. AND THE BACK BRAKES HAVE BEEN CHANGED THREE TIMES AND IT S STILL HAS A AWFUL LENGTHY SQUEAK WHICH IS VERY EMBARRASSING. SO SAY THE LEAST THIS IS VERY DISAPPOINTING CONSIDERING I'M STILL PAYING OVER THREE HUNDRED DOLLARS A MONTH FOR A CAR NOT AND STILL HAVE TO COME OUT OF POCKET FOR REPAIRS THAT THE EXTENDED WARRANTY SUPPOSEDLY DOES NOT COVER. VERY DISAPPOINTED WITH THIS PURCHASE. ALL OF THESE ISSUES HAVE HAPPENED OVER TIME AND I'M STILL HAVING ISSUES TO THIS DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081222March 26, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
AS I WAS DRIVING MY 2013 NISSAN ALTIMA WITH 35K MILES ON IT, I CAME TO A STOPLIGHT AT A BUSY INTERSECTION AND MY CAR CUT OFF COMPLETELY WITHOUT ANY INDICATION THAT SOMETHING WAS WRONG. I WAS NOT ABLE TO PUT MY FOOT ON THE BRAKES, I COULD NOT MOVE MY STEERING WHEEL, IT JUST CUT OFF. I WAS ABLE TO CUT MY CAR BACK ON, HOWEVER WHENEVER I SHIFTED MY GEAR INTO DRIVE IT CUT OFF AGAIN. I HAD MY CAR TOWED TO THE NISSAN DEALERSHIP, AND THEY STATED THEY COULD NOT FIND THE ISSUE BUT REPROGRAMMED MY CVT SINCE THERE WAS A RECALL ISSUED FOR MY CAR. THEY DETERMINED THAT AFTER DRIVING IT FOR 25 MINUTES THAT DAY AND 25 MINUTES THE NEXT THAT THE CVT REPROGRAMMING COULD HAVE BEEN THE SOLUTION TO THE PROBLEM BUT TO RETURN IT TO THE DEALER IF IT HAPPENED AGAIN. 3 DAYS LATER MY CAR BEGAN SHAKING AND STALLING VERY ROUGHLY WHILE IN MOTION AND AGAIN CUT OFF IN THE MIDDLE OF THE ROAD WHILE IN DRIVE. THIS TIME MY YOUNG SON WAS IN THE CAR WITH ME, AND HIM AND I COULD HAVE BOTH BEEN HARMED OR CAUSED AN ACCIDENT AND HARMED SOMEONE ELSE. THIS IS UNACCEPTABLE THAT NISSAN HAS NOT RECALLED THESE VEHICLES OR THE CAR HAS BEEN RETURNED TO CUSTOMERS WITHOUT A SOLUTION TO THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080753March 21, 2018
POWER TRAIN
TRANSMISSION MAKING NOISES AND CAUSES CAR TO STALL I WAS IN THE CENTER LANE OF HIGHWAY CAR STALLED ALMOST WAS STRUCK BY SEMI-TRUCK SCARED US TO DEATH I'VE SINCE READ MANY PROBLEMS WITH THESE UNITS VERY DANGEROUS I THINK NISSAN SHOULD HAVE A RECALL TO RECTIFY THIS ISSUE FOR PUBLIC SAFETY REASONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080150March 19, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 10-55 MPH, THE VEHICLE SHUTTERED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LEE NISSAN (235 MIRACLE STRIP PKWY SW, FORT WALTON BEACH, FL 32548) WHERE IT WAS DIAGNOSED THAT THE CTV NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 177,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024309March 12, 2018
AIR BAGS
2013 NISSAN ALTIMA. CONSUMER WRITES REGARDING TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER REQUESTED INFORMATION ABOUT THE AIR BAG MANUFACTURER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076576March 6, 2018
UNKNOWN OR OTHER
TAKATA RECALL I WAS DRIVING HOME FROM WORK I STOPPED AT AT RED LIGHT MY CAR BEGAN TO SHAKE AND CUT OFF, IT DID THAT A FEW TIMES BEFORE I WAS ABLE TO PULL OFF. SHOP COULDN'T DETECT ANYTHING IT DID THE SAME THING AGAIN 3 DAYS LATER SHOP FOUND NOTHING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076210March 5, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 30 MPH IN LOCAL TRAFFIC, THE VEHICLE DECELERATED TO 5 MPH WITHOUT WARNING. THE CONTACT WAS ABLE TO AVOID A CRASH BY COASTING ONTO THE ROAD SHOULDER. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TOWED TO BROWN'S FAIRFAX NISSAN (11010 FAIRFAX BOULEVARD, FAIRFAX, VA 22030, (703)-591-8009) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION TORQUE CONVERTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075865March 2, 2018
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NISSAN 112 DEALER (730 MEDFORD AVE, PATCHOGUE, NY 11772, (631) 651-1987) WHERE IT WAS DIAGNOSED THAT THE BATTERY SENSOR NEEDED TO BE RESET. THE BATTERY SENSOR WAS RESET; HOWEVER, THE AIR BAG WARNING INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE BATTERY SENSOR WAS RESET A SECOND TIME; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OCCUPANT DETECTION SYSTEM NEEDED TO BE RESET AND THE FRONT DRIVER'S AND PASSENGER SIDE SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075535February 28, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO HALL NISSAN VIRGINIA BEACH (3757 BONNEY RD, VIRGINIA BEACH, VA 23452, (877) 430-1752), BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 78,462.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075031February 26, 2018
POWER TRAIN
I PURCHASED A USED 2013 NISSAN ALTIMA S 2.5L IN MAY 2016 AND IN JAN 2017 THE TRANSMISSION DIED. I CONTACTED NISSAN AND MY DEALERSHIP FOR ASSISTANCE, AND NO ONE COULD ASSIST ME WITH ANYTHING (PAYING FOR REPAIRS, A DIFFERENT CAR, ETC). MY CAR BARELY ACCELERATED ACROSS A BUSY INTERSECTION AND I COULD HAVE GOTTEN KILLED. I HAD TO CONTINUE PAYING MY CAR NOTE WHILE GETTING RENTAL CARS/RIDING UBER AND LYFT/ GETTING RIDES, CALLING OUT FROM WORK SOME DAYS, WHILE I WAITED FOR ANY RESPONSE FROM NISSAN, ONLY TO FINALLY RECEIVE A NON-CHALANT, "NISSAN CANNOT OFFER YOU ANY ASSISTANCE AT THIS TIME". I CONTACTED NUMEROUS MECHANICS FOR TRANSMISSION PRICES AND ALL OF THEM TOLD ME THAT OTHER PEOPLE WITH THE SAME CAR/YEAR HAD CALLED WITH TRANSMISSION ISSUES AS WELL. I CAN SEE ONLINE THAT MANY PEOPLE HAVE THE SAME ISSUE WITH THIS SPECIFIC YEAR OF ALTIMA AND NISSAN IS DOING NOTHING ABOUT IT AND NOT BEING HELD ACCOUNTABLE. NOW, ALMOST A YEAR LATER AFTER I GOT THE TRANSMISSION REPLACED, MY ENGINE IS STALLING, I AM HAVING THE INTERMITTENT ACCELERATION ISSUE ONCE AGAIN, AND I WOULD HATE TO FORK OUT $4000 ON YET ANOTHER TRANSMISSION -OR BE WITHOUT A CAR- OR HAVE TO GET A DIFFERENT CAR (WITH A COMPOUNDED LOAN OR A LOWER VALUE CAR). I AM EXTREMELY FRUSTRATED BY THE SITUATION AND LUCKY TO BE ALIVE AFTER HAVING THIS CAR. I SHOULD NOT HAVE TO SUFFER THIS WITH A CAR THAT IS NOT EVEN 3 YEARS OLD. IT IS UNSAFE FOR THESE VEHICLES TO BE ON THE ROAD IF THEY CAN STOP WORKING AT ANY TIME WHILE DRIVING DURING A COMMUTE AND NISSAN WON'T ADDRESS THE ISSUE OR ACKNOWLEDGE THAT THEY HAVE DESIGNED A FAULTY TRANSMISSION IN THEIR 2013 ALTIMAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074887February 25, 2018
POWER TRAIN
WISH I HAD SEEN ALL THESE COMPLAINTS BEFORE PURCHASING THIS VEHICLE 7 MONTHS AGO FOR WAY MORE THAN I SHOULD HAVE. WITHIN 3 MONTHS THE TRANSMISSION WENT OUT AND I HAD TO SPEND $4,000 TO GET IT REBUILT. IT HAS BEEN BACK TO THE MECHANIC 4 TIMES (LUCKILY UNDER THEIR WARRANTY) AND IS STILL MESSING UP EVERY FEW WEEKS. I FEEL LIKE THIS IS A DEFECT THROUGH NISSAN AND THEY SHOULD TAKE SOME RESPONSIBILITY. I GUESS THEY WOULD RATHER GET A BAD REPUTATION AND LESS FUTURE SALES. MY CAR HAS COMPLETELY STOPPED WORKING WHILE I HAVE BEEN ON THE INTERSTATE GOING 70 MPH. I HAVE 2 CHILDREN TO TRANSPORT AND 2 SICK PARENTS. I SHOULD BE ABLE TO RELY ON THIS VEHICLE AND I CAN'T. VERY FRUSTRATING !!! IF I DIDN'T OWE SO MUCH ON IT, I WOULD DEFINITELY GET RID OF IT. I PREVIOUSLY HAD A 1997 NISSAN ALTIMA THAT GAVE ME VERY LITTLE TROUBLE, BUT NOW I WILL NEVER PURCHASE A NISSAN AGAIN !!! WWW.CARCOMPLAINTS.COM SAYS TO AVOID THIS CAR LIKE THE PLAGUE. I THINK THEY ARE SO VERY RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074075February 21, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT'S VEHICLE WAS REPAIRED PER AN UNKNOWN AIR BAG RECALL. AFTER THE RECALL REPAIR, THE DEALER (D-PATRICK NISSAN, 4200 E DIVISION ST, EVANSVILLE, IN 47715) STATED THAT DUE TO THE RECALL BEING REPAIRED, THE SENSOR FOR THE AIR BAG ON THE PASSENGER SIDE WOULD NO LONGER WORK PROPERLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074103February 21, 2018
AIR BAGS
RELIABLE NISSAN IN ALBUQUERQUE PERFORMED THE NTB16-052 REQUAL AND IMMEDIATELY AFTER REPAIR THE DRIVER SIDE AIRBAG LIGHT CAME ON AND STAYED ON. TOLD THIS TO MECHANIC AND WAS CHARGED FOR THE REPAIR WHEN PICKING UP THE CAR. THE DRIVER SIDE AIRBAG ALWAYS WORKED. MECHANIC STATED THAT CAUSE OF AIRBAG WAS DUE TO A LOW BATTERY AND A ZERO POINT RESET HAD TO BE PERFORMED FOR THE FIX. HE STATED ANYTIME ON A NISSAN CAR IF THE BATTERY VOLTAGE DROPPED BELOW 12V THE AIRBAG LIGHT WILL COME ON AND HAVE TO BE TAKEN IN FOR A ZERO POINT RESET AND A CHARGE OF $149.49. THERE ARE SEVERAL ISSUES WITH THIS. - FIRST IS THE DRIVER SIDE AIRBAG ON MY WIFE'S CAR ALWAYS WORKED AND AFTER THE RECALL IT DID NOT. REQUAL WAS FOR THE PASSENGER SIDE AIRBAG FIX BUT AFFECTED THE DRIVER SIDE AIRBAG LIGHT TO COME ON. - SECOND ISSUE WAS THE CAR BATTERY WAS REPLACED WITHOUT BEING CONTACT FOR REPLACEMENT. THERE WAS NO ISSUE WITH THE CAR BATTERY AS THE CAR DID NOT HAVE ISSUES STARTING. ASKED THEM TO PUT THE ORIGINAL CAR BATTERY BACK IN WHICH THEY DID AND CAR STARTED OK. HE SAID IT WAS MARGINAL. CHECKED THE BATTERY WITH MY CODE READER AND BATTERY WAS 12 VOLTS. CAR HAS BEEN STARTING OKAY FOR SEVERAL WEEKS. THE LAST ISSUE WHICH IS THE MOST IMPORTANT IS NISSAN STATING IF A BATTERY ON A NISSAN DROPS BELOW 12 VOLTS AND AIRBAG LIGHT WILL COME ON AND MAY NOT WORK. IF THIS IS THE CASE THIS IS A MAJOR SAFETY ISSUE AS THERE ARE ALWAYS GOING TO BE BATTERIES THAT GO LOW OR NEED A CHARGE AS IT IS A CONSUMABLE PART. A CUSTOMER WILL BE CHARGED FOR THE FIX AND WORSE OF ALL THE AIRBAG WILL NOT WORK UNTIL TAKEN TO THE SHOP. REALLY. I HAVE OWNED A CHEVROLET AND NOW TWO FORDS AND A NISSAN. ONLY NISSAN HAS THIS ISSUE? IF A CAR BATTERY IS GOOD ENOUGH TO START A CAR BUT IS BELOW 12 VOLTS THE AIRBAG WILL NOT WORK EVEN WITH THE ALTERNATOR CHARGING THE BATTERY. THIS IS WHAT SEVERAL INDIVIDUALS AT NISSAN ARE TELLING ME. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074139February 21, 2018
POWER TRAIN
THE CVT TRANSMISSION. WHILE DRIVING IN A SNOW STORM THE CAR STALLED IN A TURN ALMOST CAUSING A SERIOUS FATALITY ON MY PART
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073975February 20, 2018
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS HAVE BECOME SO DIM THEY DO NOT ILLUMINATE THE ROAD ANY BETTER THAN THE PARKING LIGHTS. NEW BULBS DO NOT SOLVE THE PROBLEM. NISSAN CLAIMS THERE IS A DEFECT IN THE FILM COATING OF THE PROJECTORS, BUT THEY WILL NOT FIX THE VEHICLE. THIS IS AN EXTREME SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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