Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#11101417June 12, 2018
POWER TRAIN
THE CAR SHUT OFF WHEN I WAS DRIVING . VERY DANGEROUS BECAUSE NO BRAKES NO STERLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101087June 11, 2018
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. UPON INSPECTION OF THE VEHICLE, THE FRONT AND REAR PASSENGER DOORS COULD NOT BE OPENED USING THE INTERIOR DOOR HANDLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DELAND NISSAN (2600 S WOODLAND BLVD, DELAND, FL) WHERE IT WAS DIAGNOSED THAT THE DOOR ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101131June 11, 2018
POWER TRAIN
THE GEAR SHIFT IS LOCKED AND I CAN NOT SHIFT GEAR FROM PARK TO DRIVE AND NEITHER REVERSE. THE CAR WAS PARKED UNDER MY CAR PORT ON LEVEL GROUND. I STARTED ENGINE, AND PLACED FOOT ON BRAKE AND BEGAN TO SHIFT OUT OF PARK AND INTO REVERSE, BUT SHIFT WAS LOCKED. I TRIED TO SHIFT TO DRIVE BUT IT STILL WOULD NOT ENGAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100537June 8, 2018
AIR BAGS
AIRBAG LIGHT STAYS ON, ON DASHBOARD. ACQUIRED CAR IN THAT CONDITION FROM CARMAX SOUTHWEST FREEWAY HOUSTON, TX 77074
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100185June 6, 2018
UNKNOWN OR OTHER
INTERIOR DOOR HANDLE(S) BREAK BECAUSE ONLY PLASTIC IS USED TO SECURE A METAL BALL ATTACHED TO THE CABLE TO OPEN THE DOOR. AT AROUND 40 TO 60,000 MILES THE INTERIOR HANDLE BREAKS, ALMOST CONSISTENTLY BASED ON ONLINE RESEARCH. THIS KNOWN PROBLEM SHOULD BE REPAIRED BY MAKING THE AREA WHERE THE CABLE ATTACHES MORE STURDY, OR USE A MORE STURDY MATERIAL SUCH AS METAL. IF THIS HANDLE WERE TO BREAK WHILE TRYING TO EXIT THE VEHICLE DUE TO AN EMERGENCY, THE RESULTS COULD BE CATASTROPHIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100234June 6, 2018
POWER TRAIN
MY CAR IS A 2013 NISSAN ALTIMA AND IT JUST HIT 90,000 MILES. I PURCHASED THE CAR IN MARCH 2013 WITH 45,000 MILES ON IT. MAY 25TH MY CAR STARTED HAVING TROUBLE. IT INCLUDED GOING BACKWARDS WHEN THE CAR WAS IN DRIVE, LOSING POWER AS I'M DRIVING, REVING/WINDING NOISE, AND FINALLY NOT MOVING AT ALL. EVERYTHING POINTED A PROBLEMS WITH THE TRANSMISSION AND TO TAKE IT TO A NISSAN DEALERSHIP. AFTER DOING THE DIAGNOSTICS, THEY SAID I NEEDED TO REPLACE THE TRANSMISSION. BECAUSE MY WARRANTY RAN OUT IN MARCH I ASKED ABOUT THE COST OF THE REPLACEMENT AND WAS TOLD IT WAS $3,800. I SPOKE WITH NISSAN CONSUMER AFFAIRS ON MAY 29TH AND WAS TOLD THAT THE REGIONAL CONSUMER MANAGER WOULD CALL. JASON DID CALL AND SAID HE HAD TO RESEARCH. ON TUESDAY, JUNE 5TH, THE DECISION WAS THAT BECAUSE THE CAR WAS OUT OF WARRANTY THEY WOULD NOT COVER THE TRANSMISSION REPLACEMENT. I ASKED HIM ABOUT THE RECALL THAT WAS ISSUED BY NISSAN IN DECEMBER 2016 ACKNOWLEDGING THE CVT TRANSMISSIONS NEEDED TO BE REPROGRAMMED AND IF NOT IT WOULD LEAD TO ACCELERATED DAMAGE. I ALSO MADE HIM AWARE THAT I NEVER RECEIVED THAT NOTICE. HIS RESPONSE WAS BECAUSE I WAS NOT THE ORIGINAL OWNER OF THE VEHICLE, I DID NOT RECEIVE THE RECALL NOTICE. HE WOULD NOT ANSWER HOW IF NISSAN KNEW THAT THE CVT TRANSMISSIONS WERE A PROBLEM ON SOME VEHICLES WHY DID IT MATTER THAT MY WARRANTY HAD EXPIRED IN MARCH. HE ALSO HAD NO RESPONSE TO ME SAYING THAT A NORMAL TRANSMISSION DOES NOT NEED TO BE REPLACED ON A CAR THAT IS ONLY 5 YEARS OLD AND HAS NOT EVEN HIT 100,000 MILES. SO ALTHOUGH IT IS A WELL KNOWN ISSUE WITH SOME OF THE CVT TRANSMISSIONS, A RECALL THAT IS ON NISSAN'S WEBSITE ASSOCIATED WITH MY VIN NUMBER, THE ACKNOWLEDGEMENT THAT I DID NOT RECEIVE THE RECALL NOTICE TO BRING IT IN FOR SERVICE, I AM STUCK WITH A $3,800 REPAIR BILL IF I WANT TO FIX MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099580June 4, 2018
SEAT BELTS
BOTH FRONT DRIVER AND PASSENGER SIDE SEAT BELTS ARE DIFFICULT TO PULL SLACK OUT FROM THE SHOULDER DOOR FRAME AREA WHEN YOU ARE TRYING TO PUT ON OR TAKE OFF THE SEAT BELT. IT FEELS AS THOUGH THEY MAY GET STUCK IN PLACES. THE SHOULDER STRAPS DO NOT PULL OR RETRACT SMOOTHLY/EASILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099373June 3, 2018
EXTERIOR LIGHTING
THE EXTERIOR LIGHTING IS NEXT TO NONE. THIS IS VERY DANGEROUS WHEN DRIVING AT NIGHT. VIABILITY IS NEXT TO NONE. I WENT A HEAD AND CHANGED THE LIGHTS TO LED LIGHTS IMPROVED MAYBE 10 %. I HAVE ASKED OTHER OWNERS AND THEY SAY THE SAME THING. LIGHTING SHOULD BE ADDRESS SINCE THIS IS A SAFETY EQUIPMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099420June 3, 2018
POWER TRAIN
CONTINUOUS ISSUES WITH TRANSMISSION. WHEN CAR GETS HOT, WHICH CAN BE WITHIN MINUTES LIVING IN ARIZONA, THE GAS PEDAL WHEN FLOORED, BARELY INCREASES SPEED FROM A STOP. CAR HAS BEEN TO DEALERSHIP 3 TIMES FOR SERVICE OF THIS ISSUE. 1ST TIME A COOLER WAS ADDED TO THE TRANSMISSION. THEN A RECALL WAS ISSUED AND WE BROUGHT IT IN AGAIN. THINGS WERE WORKING FOR A SHORT PERIOD OF TIME. NOW THAT THE WEATHER IS STARTING TO WARM UP, THE ISSUE IS OCCURRING AGAIN. I BROUGHT IT BACK TO THE DEALERSHIP AND THEY CLAIM THEY CAN'T FIND ANYTHING WRONG, NO CODES/ERRORS APPEARED. THE ISSUE CONTINUES. AFTER SPEAKING WITH A COUPLE OF REPUTABLE MECHANICS, THIS IS A KNOWN ISSUE WITH THE CVT TRANSMISSION AND THERE IS NO KNOWN FIX. I DO NOT FEEL SAFE DRIVING MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099206June 1, 2018
ELECTRICAL SYSTEM
MY 2013 NISSAN ALTIMA 3.5SV , THE GEAR SHIFTER WILL NOT COME OUT OF PARK , THIS IS A SAFETY ISSUE AND NISSAN REFUSES TO TAKE CARE OF IT. THEY OFFERED A 60/40 SPLIT BUT THIS CLEARLY BEING A SAFETY ISSUE SHOULD BE ISSUED AS A RECALL OR TAKEN CARE OF 100% BY THE MANUFACTURER. THIS IS NOT SAFE IF YOU CAN'T GET YOU CARE OUT OF PARK, NISSAN KNOWS OF THE ISSUE BUT CONTINUES TO IGNORING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098421May 29, 2018
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
I WAS DRIVING APPROXIMATELY 75 MPH ON THE HIGHWAY WHEN THE HOOD FLEW OPEN. I WAS ABLE TO SAFELY PULL OVER AND CLOSE THE HOOD. UPON INSPECTION I SAWTHE ROOF, FENDERS AND HOOD WERE DAMAGED AS A RESULT. I WAS NOT ABLE TO CLOSE THE HOOD ALL THE WAY SO I USED A CABLE TO TIE DOWN THE HOOD WHILE I DROVE IT TO THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097794May 24, 2018
EXTERIOR LIGHTING
AT APPROXIMATELY 50,000 MILES THE HEADLIGHT LOW BEAMS STARTED TO BECOME DIM. THIS CONDITION WORSENED UNTIL 60,000 MILES. I WAS NERVOUS ABOUT DRIVING AT NIGHT. I CALLED THE DEALER AND WAS TOLD I COULD REPLACE THE BULBS ($425)OR THE ENTIRE LIGHTING ASSEMBLY ($1120). BASED UPON REVIEWING VARIOUS WEBSITES, I REALIZED THIS PROBLEM WAS EXPERIENCED BY OTHERS AND THAT THE ENTIRE LIGHTING ASSEMBLY HAD TO BE REPLACED. I CALLED NISSAN'S CUSTOMER SERVICE GROUP IN TN. THEY AGREED TO SPLIT THE COST 50/50 WITH ME FOR THE ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096891May 20, 2018
ELECTRICAL SYSTEM
INSTRUMENTAL GAUGES FLICKERS AND SOMETIMES STAYING OFF FOR A SECOND OR TWO CAUSING THE VEHICLE TO JERK WITH POWER LOSE WHILE DRIVING ON THE HIGHWAY. RADIO WILL ALSO LUNIMATE AND DIE WHEN THIS HAPPENS. CURRENT VEHICLE HAS AROUND 50K AND I HAVE REPLACE BATTERY, +\-BATTERY TERMINAL AND ALTERNATOR TO SEE IF THIS CORRECT THE PROBLEM, BUT THIS STILL HAPPENS!!! ALSO ALL THE INSTRUMENTAL GAUGE WILL RESET ITS SELF WHEN THIS HAPPENS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096539May 17, 2018
UNKNOWN OR OTHER
DRIVERS SIDE DOOR HANDLE. SOMETHING INSIDE BROKE AND THE HANDLE SWINGS FREELY. IT WILL NOT OPEN THE DOOR. WE HAVE TO ROLL DOWN THE WINDOW TO GET OUT OF THE CAR. I HAVE BEEN RESEARCHING ONLINE AND APPARENTLY THIS IS AN ONGOING ISSUE FOR NISSAN ALTIMA 2013-2015. I DO NOT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL ABOUT THIS ISSUE. WE ARRIVED HOME AND I TRIED TO GET OUT OF THE CAR SOMETHING INSIDE THE DOOR SNAPPED, AND I'M NO LONGER ABLE TO OPEN THE DOOR FROM INSIDE THE CAR. IF THE CAR WERE TO CATCH ON FIRE AND THE ELECTRIC WINDOW DOES'T OPEN I WOULD BE TRAPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093339May 11, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 35-40 MPH, THE CONTACT LOOKED DOWN AND, BY THE TIME HE LOOKED BACK UP, HE HAD CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE POLICE WERE CALLED TO THE SCENE AND A REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO PUGMIRE LINCOLN OF MARIETTA (1865 COBB PKWY S, MARIETTA, GA 30060) WHERE THE DEALER INFORMED THE CONTACT THAT IT WOULD BE A COUPLE OF DAYS TO DETERMINE IF THE VEHICLE WAS A TOTAL LOSS OR IF IT COULD BE REPAIRED. PRIOR TO THE CRASH, THE CONTACT NOTICED THAT THE PASSENGER SIDE AIR BAG INDICATOR WAS ILLUMINATED AT ALL TIMES, EVEN WHEN THE PASSENGER SEAT WAS OCCUPIED. THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 95,563.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11092862May 10, 2018
ENGINE, POWER TRAIN
I HAVE A 2013 NISSAN ALTIMA WITH 45K MILES ON IT. THE CAR STARTS UP AND IDLES IN PARK JUST FINE. HOWEVER, WHEN I SHIFT IT INTO GEAR (DRIVE OR REVERSE), THE CAR SPUTTERS AND STALLS. IT DOESN'T SPUTTER AND STALL UNTIL I TAKE MY FOOT OFF THE BRAKE. I AM ABLE TO DRIVE IT JUST FINE IF I IMMEDIATELY PRESS ON THE GAS AFTER SHIFTING INTO DRIVE. THE CHECK ENGINE LIGHT TURNS ON ONLY WHEN THE CAR STALLS. I TOOK IT TO NISSAN THERE WAS NO CODE RECORDED - NOT SURE WHY. IT HAPPENED WITH ME 5 TIMES IN A ROW IN A DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092635May 9, 2018
UNKNOWN OR OTHER
CAN'T SHIFT OUT OF PARK WITHOUT USING SHIFT LOCK OVERRIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092717May 9, 2018
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE EXITING THE VEHICLE, THE CONTACT HEARD A LOUD POP SOUND. AFTERWARDS, THE INTERIOR HANDLES ON ALL FOUR DOORS WERE UNABLE TO OPEN THE DOORS. WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND NOTICED A LOT OF CORROSION ON THE BATTERY TERMINALS. THE BATTERY HAD BEEN CHANGED OUT THREE TIMES, BUT THE FAILURE WAS STILL BEING EXPERIENCED. THE DEALER (TOWN CENTER NISSAN, 2310 BARRETT LAKES BLVD NW, KENNESAW, GA 30144) INFORMED THE CONTACT THAT THE DOOR HANDLE FAILURE "COULD BE A SAFETY RISK". THE DEALER STATED THAT THE REASON THE VEHICLE FAILED TO START WAS DUE TO CORROSION OF THE BATTERY TERMINALS. BOTH REPAIRS WOULD BE AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED AND CONTINUED TO EXPERIENCE BOTH FAILURES. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092019May 5, 2018
STRUCTURE:BODY
TAKATA RECALL. WATER ACCUMULATES AT THE BOTTOM OF THE TRUNK, WHERE THE SPARE TIRE IS, IN A RAIN STORM. IT WAS DRIVEN THROUGH SMALL PUDDLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092020May 5, 2018
STRUCTURE:BODY
THE DRIVER SIDE INTERIOR DOOR HANDLE DOES NOT OPEN THE DOOR. A SMALL PLASTIC PIECE FELL OFF WHICH CAUSED THE HANDLE TO STOP WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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