Nissan Altima Complaints (2014)

1,114 consumer complaints on file.

#11315950March 3, 2020
EXTERIOR LIGHTING
2014 NISSAN ALTIMA S, PROJECTOR HEADLAMP ASSEMBLY IS DEFECTIVE AND IN ORDER TO SEE AT NIGHT, I MUST DRIVE WITH MY HIGH-BEAMS. I HAVE CONTACTED NISSAN AND THEY WANT TO CHARGE ME OVER $200 JUST TO "TROUBLESHOOT" THE ISSUE EVEN THOUGH I TOLD THEM ABOUT THIS DEFECT. A LOT OF NISSAN ALTIMA OWNERS FROM 2013-2018 ARE HAVING THIS ISSUE, YET NISSAN DOES NOT ISSUE A RECALL AND WE ARE EXPECTED TO PAY THEM ABOUT $1,000 FOR A NEW SET OF HEADLAMP ASSEMBLIES. THIS IS A VERY SERIOUS SAFETY ISSUE. PLEASE HELP US GET NISSAN TO BE RESPONSIBLE FOR THIS DEFECTIVE DESIGN AND ISSUE A MANDATORY RECALL AT THEIR EXPENSE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311989February 28, 2020
SUSPENSION
WE BOUGHT OUR NEW 2014 ALTIMA IN DECEMBER 2013. ON FEBRUARY 4, 2020, WITH 151,000 MILES, MY WIFE WAS DRIVING A WINDING COUNTY ROAD AT APPROXIMATELY 50 MPH AND EXPERIENCED A PROBLEM WITH HER ALTIMA. SHE STATED THAT IT WAS LIKE THE CAR WAS ON ICE AND NEARLY UNCONTROLLABLE. I WENT TO HER AND DISCOVERED THAT THE LEFT REAR CONTROL ARM WAS SEVERED AT THE ATTACHMENT TO THE CHASSIS. I DROVE THE CAR ABOUT ONE MILE AT LESS THAN 20 MPH AND IT WAS TERRIBLE! I TOLD THE DEALER TO REPLACE BOTH CONTROLS ARMS AND I DEMANDED THE PARTS BE RETURNED TO ME. UPON INSPECTION OF THE PARTS, THE RIGHT CONTROL ARM HAS SEVERE CRACKING AND WOULD HAVE FAILED IN THE SAME MANNER WITHIN DAYS OR WEEKS. I SPOKE WITH NISSAN NORTH AMERICA. THEY CLAIMED TO BE AWARE OF THE PROBLEM ON 2013 MODELS ONLY. I REQUESTED THAT NISSAN EXTEND THEIR REPAIR CAMPAIGN TO ALL AFFECTED YEARS AND NOTIFY OWNERS OF THIS SAFETY CONCERN. THEY HAVE REFUSED. THEY HAVE ALSO REFUSED TO COVER THE EXPENSE OF OUR FAILURE, WHICH TOTALS NEARLY $1800 INCLUDING A RENTAL CAR. AT A MINIMUM, NISSAN SHOULD BE REQUIRING THEIR DEALERS TO INSPECT THE CONTROLS ARMS OF ANY AFFECTED ALTIMA THAT IS BEING SERVICED. THEY SHOULD BE COLLECTING DATA ON THE INSPECTIONS, AND THEY SHOULD BE REPLACING ANY CONTROL ARM THAT IS SHOWING SEVERE DEGRADATION BEFORE IT FAILS. OUR ALTIMA WAS IN FOR SERVICE LESS THAN 3 WEEKS PRIOR TO FAILURE AND NO RELATED CONCERNS WERE BROUGHT TO OUR ATTENTION. PER NHTSA'S OPEN INVESTIGATION #EA19002, THIS FAILURE IS PRIMARILY IN THE AREAS WHERE ROAD SALT IS USED. ROAD SALT MEANS THESE AREAS ARE PRONE TO SLIPPERY ROAD SURFACES. JUST IMAGINE THIS FAILURE HAPPENING ON A SLIPPERY ROAD! THE RESULTS COULD BE DISASTROUS FOR THOSE INVOLVED. NISSAN NEEDS TO DO THE RIGHT THING TO PROTECT THEIR CUSTOMERS, THE PUBLIC AND THEIR REPUTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311773February 27, 2020
AIR BAGS
AIRBAG LIGHT CAME ON AND THE ERROR CODE WAS B0020, WHICH IS THE DRIVERS SIDE, THEY RESET AT THE DEALER. IT CAME BACK ON A WEEK LATER AND I TOOK IT BACK. THEY TOLD ME THEY CHECKED THE WIRES AND IT ALL LOOKED FINE. THEY DON'T KNOW IF THE AIRBAG WILL DEPLOY IF IN AN ACCIDENT SO I NEED TO REPLACE IT AND IT WILL COST $1000. THEY ALSO SOLD ME THE CAR IN APRIL AND IN MAY THE LIGHT CAME ON. VERY ANNOYED BY THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311434February 25, 2020
EXTERIOR LIGHTING
I BOUGHT MY VEHICLE 2YRS OLD AND AFTER 1YR OF OWNING IT, I NOTICED THE LIGHTS WERE STARTING TO GET LOWER, MAKING IT VERY DIFFICULT TO SEE THE ROAD WHEN DRIVING AT NIGHT. EVENTUALLY I HAD TO START PERMANENTLY DRIVING WITH MY HIGH BEAMS ON IN ORDER TO BE ABLE TO SEE SOME PART OF THE ROAD AT NIGHT. THIS IS EXTREMELY DANGEROUS TRYING TO DRIVE AND MAKING TURNS IN THE DARK WHERE THERE IS LITTLE TO NO STREET LIGHTING.AVAILABLE. THIS ISSUE HAS ALSO CAUSED A DETERIORATION IN MY EYESIGHT FROM CONTINUOUSLY STRAINING MY EYES AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311051February 24, 2020
EXTERIOR LIGHTING
I OWN A 2014 NISSAN ALTIMA, OVER THE TIME OF OWNERSHIP I HAVE NOTICED THE HEADLIGHTS GETTING DIMMER AND DIMMER, I ASSUMED IT WAS THE BULBS AGING AND REPLACED THIS ON 02/15/2020. THE NEW BULBS (SILVANIA SILVERSTARS) WERE SUPPOSED TO BE BRIGHTER. THERE WERE NOT MUCH BRIGHTER. LATER WHEN I WENT TO THE DEALERSHIP THEY SUGGESTED NEW HEADLIGHT ASSEMBALLIES AS THE CHROME PAINTING ON THE INSIDES OF THE LENSES HAS FADED AND AS A RESULT IS NOT REFLECTING MUCH LIGHT ONTO THE ROAD. THE ESTIMATED COST OF THIS REPAIR WAS 800$. I HAVE NEVER OWNED A CAR WHERE THE HEADLIGHTS HAVE FAILED IN THIS MATTER AND AS A STUDENT IT IS UNACCEPTABLE AND DANGEROUS TO HAVE LOW BEAMS THAT ARE SO DIM THEY DO NOT EVEN APPEAR TO BE ON AT NIGHT. GOOGLING THIS ISSUES SHOWS MANY FORUMS WHERE PEOPLE ARE COMPLAINING ABOUT THE SAME ISSUE I WAS HAVING WITH NEW HEADLIGHT ASSEMBLIES FIXING THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310095February 19, 2020
SUSPENSION
TL* THE CONTACT'S HUSBAND OWNS A 2014 NISSAN ALTIMA. WHILE HER HUSBAND WAS DRIVING AT 55 MPH, HE LOST CONTROL OF THE VEHICLE WITHOUT WARNING. UPON INSPECTION, THE CONTACT'S HUSBAND BECAME AWARE THAT ONE OF THE REAR WHEELS WAS LOOSE. THE CONTACT WAS ABLE TO TIGHTEN THE UNKNOWN REAR TIRE AND DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE REAR SWAY BAR LINK WAS FRACTURED. THE DRIVER GIVEN AN ESTIMATE FOR THE REPAIR. THE DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 230,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310097February 19, 2020
STEERING
DRIVING TO WORK LOST CONTROL OF REAR TIRE. TOOK IT IN TO GET LOOKED AT AND WAS INFORMED THE REAR LOWER LINK RUSTED ALL THE WAY THROUGH. I WAS INFORMED THERE WAS A SERVICE CAMPAIGN FOR 2013-2014 ALTIMA SEDAN ON THE REAR LOWER LINK. WHEN I CONTACTED NISSAN I WAS INFORMED IT WAS ONLY FOR THE 2013 ALTIMA. I EXPLAINED TO THEM CAMPAIGN ID# P9324 SAID FOR 2013-2014 ALTIMA AND MY CAR WAS A 2014 BUILT IN JULY 2013 AND HAS THE SAME REAR LOWER LINK PART NUMBER ON BOTH YEAR MODELS AND MINE HAD COMPLETELY RUSTED THROUGH AND SEPARATED. THEY DON'T CARE. NOW I CAN'T DRIVE THE CAR UNTIL I GET IT FIXED AT MY OWN EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309625February 17, 2020
EXTERIOR LIGHTING
HEADLIGHTS ARE VERY DIM. UNABLE TO SEE AT NIGHT WHILE DRIVING WITH LOW-BEAMS ON. I PAID $250 TO REPLACE THE HEADLAMPS WITH NO LUCK. AFTER DOING SOME RESEARCH, IT APPEARS THIS IS A WELL KNOWN ISSUE. THIS SEEMS LIKE A SAFETY ISSUE SO I AM WONDERING WHY THERE IS NO RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309445February 15, 2020
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS ARE TOO DIM TO BE SAFE. I'VE TAKEN THIS TO THE DEALER TWICE, AND EACH TIME BEEN TOLD TO TRY NEW BULBS. FOLLOWING THEIR ADVICE, BULBS HAVE BEEN REPLACED TWICE NOW, ONCE WITH HID, AND AGAIN WITH LED. BOTH OPTIONS GAVE VERY LITTLE TO NO INCREASE IN VISIBILITY. DANGEROUS TO DRIVE THE CAR AFTER DARK AS THE HEADLIGHTS ONLY PROVIDE LIGHT 10-15 FEET BEYOND THE FRONT BUMPER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309265February 14, 2020
SUSPENSION
ON TUESDAY NIGHT JANUARY 14, 2020 I DO AS I ALWAYS DO THIS NIGHT AND DRIVE MY SON TO HIS HOCKEY PRACTICE FOR 6 PM IN NORTH SMITHFIELD RHODE ISLAND. WE WERE ON THE HIGHWAY ROUTE 295 IN TRAVEL LANE PASSING AN 18 WHEELER TRUCK. WHEN WE WERE NEXT TO THIS TRUCK IT FELT LIKE A GUST OF WIND CAME OUT OF NO WHERE AND PUSHED MY 2014 NISSAN ALTIMA IN HIS LANE AND ALMOST HIT THIS TRUCK. I WENT TO CORRECT THE WHEEL TO MOVE AWAY FROM THIS AND THE CAR ALMOST WENT RIGHT OFF THE HIGHWAY IN A DITCH. I HAD NO IDEA WHAT WAS GOING ON AND WAS ABLE TO KEEP THE CAR STRAIGHTENED OUT. MY SON, WHO IS 11 WAS SCARED TO DEATH. I NOTICED THAT THAT A LIGHT ON DASHBOARD CAME ON THAT LOOKS LIKE A TRACTION CONTROL LIGHT OR SLIPPERY ROAD LIGHT. WHERE THIS HAPPENED, THE PRACTICE WE GO TO WAS NEXT EXIT AND RIGHT OFF THE HIGHWAY. WE DECIDED TO HEAD THERE SINCE THERE WAS NO SAFE SPOT TO PULL OVER IN THIS LOCATION AT NIGHT. I PUT THE HAZARD LIGHT ON AND MANAGED TO GET THEIR SLOWLY SOMEHOW SO I COULD LOOK INTO WHAT THIS PROBLEM WAS. WE GOT TO PRACTICE. MY SON WENT IN AND I LOOKED AROUND AT WHAT THIS LIGHT WAS THAT CAME ON DASHBOARD. I COULD NOT FIND IT IN MANUAL ANYWHERE AND WAS THINKING THAT IT MAY HAVE BEEN A COMPUTER ISSUE. FROM THERE I CHECKED THE OUTSIDE OF THE CAR AND UNDER THE BEST I COULD AND DID NOT NOTICE ANYTHING AT THIS TIME SO I LEFT IT ALONE. WHEN IT WAS TIME TO LEAVE MY PLAN WAS JUST TO TAKE IT SLOW AND DRIVE HOME. WE MADE IT ABOUT 200 FEET OUT OF PARKING LOT AND HEARD A NASTY NOISE AND PULLED RIGHT OVER ON ROUTE 146 IN NORTH SMITHFIELD R.I. I LOOKED UNDER CAR WHERE I HEARD THE NOISE AND COULD SEE SOMETHING BROKEN. I TOOK AN PICTURE - CALLED MY MECHANIC RIGHT AWAY TO FIND OUT WHAT IT WAS..IT WAS A CONTROL ARM AND WERE EXTREMELY LUCKY WE WERE NOT INVOLVED IN A SERIOUS ACCIDENT OR HURT IN ANYWAY, FOUND OUT THE OTHER CONTROL ARM WAS READY TO BREAK HTTPS://PHOTOS.APP.GOO.GL/IEGG5SVV4CSQNNVR6 I
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308787February 12, 2020
WHEELS
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACTED STATED WHILE DRIVING ABOUT 65 MPH THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT WAS UNABLE TO IDENTIFY WERE THE NOISE CAME FROM. THE VEHICLE WAS TAKEN TO MARLBORO NISSAN (740 BOSTON POST RD E, MARLBOROUGH, MA 01752 508-481-3232) AND THE CONTACT WAS INFORMED THAT THE REAR PASSENGER CONTROL ARM NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 104,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307835February 7, 2020
EXTERIOR LIGHTING
CAN NOT SEE AT NIGHT DUE TO VERY DIM HEADLIGHTS, HIGH BEAMS WORK FINE JUST NOT THE LOW BEAMS. HAVE REPLACED BULBS AND EVEN THE LOCAL DEALER CAN NOT FIGURE IT OUT. I CAN ONLY SEE WHILE DRIVING AT NIGHT ABOUT 20 FEET IN FRONT OF ME WHICH IS DANGEROUS ON DARK RURAL AND INTERSTATE HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306565February 2, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
WHILE DRIVING ON A STATE ROUTE I HIT A BUMP IN THE ROAD AND IMMEDIATELY FELT THE STEERING WHEEL SHIFT FROM EVEN TO THE LEFT ABOUT 45 DEGREES WITH A THUMPING SOUND . ALSO THE STABILITY LIGHT CAME ON. I TRIED TO STEER THE CAR PROPERLY BUT ENCOUNTERED A PULLING TO THE LEFT. I PULLED OFF THE ROAD INTO A LOT AND DISCOVERED THE REAR LEFT WHEEL AND SIDE (DRIVER SIDE} WAS LOWER THAN THE RIGHT AND THE WHEEL WAS TILTED INWARD. FURTHER INSPECTION REVEALED THAT THE CONNECTION TO THE SUSPENSION WAS COMPROMISED. WE HAD THE CAR TOWED ON FLATBED TO MY LOCAL MECHANIC. HE IS LOCATED NEAR THE LOCAL NISSAN DEALERSHIP SO WE HOPE TO GET IT RESOLVED WITH HIS SELP. MY RESEARCH ON YOUR SITE INDICATED THAT SEVERAL (1000'S) OF 2013 VEHICLES EXPERIENCED THIS PROBLEM BUT NOT MANY 2014 MODELS. I BELIEVE THE PROBLEM IS NOT JUST FOR THE 2013 MODELS AND THE 2014'S AGE IS ABOUT AT THE SAME TIME WHEN THE 2013'S HAVE FAILED. (6 YEARS OLD). I AM HOPING THAT NISSAN FOLLOWS SUIT WITH THE 2014 MODELS LIKE CANADA DID LAST YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306430February 1, 2020
EXTERIOR LIGHTING
BOTH LOW BEAM HEADLIGHTS NO LONGER ADEQUATELY ILLUMINATE THE ROAD AT NIGHT, CREATING VERY UNSAFE DRIVING CONDITIONS. ILLUMINATION INTENSITY HAS GRADUALLY GOTTEN WORSE OVER TIME. USE OF HIGH BEAMS IS REQUIRED TO ADEQUATELY VIEW THE ROAD AT NIGHT, WHICH BLINDS ONCOMING DRIVERS, THUS CREATING UNSAFE DRIVING CONDITIONS FOR THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306491February 1, 2020
POWER TRAIN
ACCELERATING FROM A STOP SIGN, ABOUT 10 FEET LATER THERE WAS NO POWER TO THE WHEELS. NEITHER REVERSE OR FORWARD GEARS WORKED AND THE CHECK ENGINE LIGHT CAME ON. ENGINE RUNS NORMALLY AND NO ABNORMAL NOISES. ENDED UP HAVING TO PUSH THE CAR TO THE NEAREST SAFE AREA AND WAITED FOR A TOW. THIS SEEMS TO BE A SUDDEN TRANSMISSION FAILURE AT JUST OVER 50,000 MILES THE SHOP HAS QUOTED ME $4000 TO REPLACE THE TRANSMISSION CITING THEY HAVE SEEN MANY FAILURES ON THE NISSAN CVT'S AND DO NOT RECOMMEND REPAIRING THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306509February 1, 2020
EXTERIOR LIGHTING
MY LOW BEAMS HEADLIGHT ARE SO DIM THAT I CANNOT DRIVE SAFETY WITHOUT USE OF HIGH BEAMS LIGHT. OTHER DRIVER ARE NOT SAFE EITHER WHEN I HAVE TO USE MY HIGH BEAMS, JUST IN ORDER FOR ME TO SEE AT NIGHT WHEN DRIVING. I REPLACED THE BULBS MORE THAN ONE TIME AND THERE IS STILL NO IMPROVEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302961January 30, 2020
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS ON 2014 NISSAN ALTIMA HAVE DETERIORATED TO A POINT WHERE THE LIGHT DOES NOT PROJECT OUT ONTO OTHER CARS ON THE ROADWAY AND TRAFFIC CONTROL DEVICES CANNOT BE SEEN RESULTING IN COLLISION WITH CURB TYPE MEDIAN TRAFFIC CONTROL DEVICE WHILE MOVING TO TURN DUE TO INADEQUATE ILLUMINATION OF ROADWAY SURFACES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302723January 29, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. ADDITIONALLY, WHILE THE STEERING WHEEL WAS TURNED TO THE LEFT OR THE RIGHT, THE HEADLAMP WOULD FAIL TO REMAIN ILLUMINATED. (PIAZZA NISSAN OF ARDMORE LOCATED AT 265 LANCASTER AVE, ARDMORE, PA 19003, (610) 649-4400), WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,852.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302431January 28, 2020
FUEL/PROPULSION SYSTEM, STEERING, EXTERIOR LIGHTING
THE HEADLIGHTS ARE VERY BAD AT NIGHT I HAVE CHANGED OUT WITH NEW ONES 5 TIMES. ALSO THE STEERING HAVE TO KEEP BEING CORRECTED WHEN DRIVING CAR WANTS TO GO INTO OTHER LANES I HAD 2 WHEEL ALIGNMENTS IN STILL NO HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302637January 28, 2020
STRUCTURE:BODY, POWER TRAIN
CVT TRANSMISSION FAILING WITH ONLY 73,900 MILES ON THE 2014 VEHICLE. ALSO BOTH PASSENGER AND DRIVER SIDE DOOR MECHANISMS HAVE BROKE FROM THE INSIDE, MEANING YOU HAVE TO ROLL THE WINDOW DOWN TO GET OUT OF THE VEHICLE. THIS IS A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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