Mitsubishi Outlander Complaints (2022)

219 consumer complaints on file.

#11644643February 24, 2025
UNKNOWN OR OTHER, ENGINE, ELECTRICAL SYSTEM
This vehicle has been deteriorating since around the 10-15k miles. One of the recalls should have fixed something that was happening to my heater /ac not turning on. I would turn on the vehicle and the fan wouldn't turn on. I had turn off and restart the vehicle. this has happened multiple times. The display panel will turn off randomly while driving. the main problem is my car drifts to side. really bad. I feel really unsafe in it. i had to pay outside company to see what it was and have them continue to align my tires because it gets so shaky. i can't even attach a hitch to this. the car shifts to the sides really bad, even over the smallest bumps at low mileage. someone from one of the dealerships told me there was nothing wrong with my tires (i asked them to check it when I went for a recall). i was told the vehicle feels different b/c mitsubishi motor is now made by nissan. he thought i was dumb or something. i haven't been able to get this fixed b/c idk what to do. im not hte car expert. they are. i have to constantly align the wheels but i've pretty much exhausted how many times I can get them aligned. now apparently my shocks are bad? and mitsubishi won't sell the shocks to an outside auto repair shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638884January 27, 2025
STRUCTURE:BODY, ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
When opertaing vehicle it my parking sensor error message was given giving false reading. I was told because of this scratch i need to replace the sensor. I think its a bad design flaw n there are charging me 800 in parts and labor even though its under warranty This can cause false reading and some one can get hurt
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638638January 26, 2025
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
My car started with remote starter app x2. I went out to the car and it would not start. Indicator light said to put fob near start button. Still didn't start. Jump started and had multiple malfunction lights on. Replaced batter with brand new battery. Followed all instructions. Forward collision and blinds pot warning malfunction errors persist and those features will not work. Research shows this can can severe vehicle malfunction and cause an accident. Dealer can't look at it for 8 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637299January 21, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
For the past 3 winters since I had this vehicle when it is cold outside the vehicle starts hard or will not start at all requiring a jump. It will not shift gears, or accelerate. The battery light comes on after the vehicle is running. I have called the local dealership and was told this happens when it is cold. I was told to bring the car in and let it sit there when it's cold so they can try and re create the problems they stated the battery is fine. As of today the vehicle started to leak oil after it started hard. When i purchased the vehicle i had noticed the hood shakes and bounces when driving. I mentioned this to the sales agent and they stated it was a known issue and they would recall the hood but it was a timely process. It is unsafe to drive a vehicle that will not accelerate or change from reverse to park and then roll It is also.unsafe to drive with oil leaking in your car I have made my vehicle available each time there is a situation The battery light comes on but has been tested at the dealership in the last 2 months This happens every time it's cold i call and they tell me itsa known issue when it's cold. When i purchased the vehicle I noticed the hood bouncing I asked the sales person about it and they said it was a known issue and they would fix it when the parts came in. I should have been more careful as it was a vehicle right off the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636010January 15, 2025
SEATS
On January 12 at 9:54am I was driving less than a 1/4 of a mile. I stopped at a stop sign and my cabin was filled with smoke. I thought it was coming from the engine so i turned the heat off for the car. I proceeded to the next stop sign and I then realized that my driver side seat was on fire and the smoke was coming out from between my legs for the seat was burning from the inside. I have taken the car to the dealership and it is reported that there is a faulty heating element in the seat. The car can not be started for each time the car is started the fire reignites. Due to the air bags being attached to this same control panel I can not drive the car off the lot. This car is a huge safety issue.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11635450January 11, 2025
UNKNOWN OR OTHER, ENGINE, ELECTRICAL SYSTEM
The vehicle is not starting in 20 degree Fahrenheit needing to be jumped every time it is cold. The phev has a full battery and there is gas in the tank and it has been doing this lately. Every test is coming back okay from the dealer Now it says service engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634000January 3, 2025
AIR BAGS
Unaware of the airbags under the steering wheel until I was in an accident, the airbags deployed causing traumatic injury to both legs. Accident happened November 26. Still numb on part of my left leg currently still healing.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11627079November 24, 2024
FUEL/PROPULSION SYSTEM
It sounds like its coming on and shutting off the fuel pump
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624964November 13, 2024
FUEL/PROPULSION SYSTEM
Apparently the fuel system (fuel canister, fuel dispender, fuel vapor valves). It caused fuel, gasoline, odor to enter inside the vehicle cabin, causing dizziness and nausea to me, my wife and two kids. The problem was confirmed by the dealer. They try to fix it on 3 different occasions without sucess. As of today they requested the vehicle as they recognized is a safety issue and handed my a temporary vehicle. They told me that the repair date is indefinite as the parts doesn't exist in the US, and was order directly to the manufacturer (outside of US). I have knowledge about other persons that are experimenting the same problem.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#11621784October 24, 2024
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving 40 MPH, the vehicle was shuddering. The contact stated that the vehicle was losing motive power. The vehicle failed to start. The contact added additional fuel. The contact stated that the failure was related to NHTSA Campaign Number: 22V027000 (Fuel System, Gasoline). The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel pump was faulty and there was no recall coverage for the failure. The vehicle was repaired but the failure recurred. While driving at unknown speeds, the vehicle sputtered, hesitating and jerking. The contact stated that the engine overheated and started sputtering. The engine warning light was illuminated. The temperature gauge increased to high. The contact was able to move over to the side of the roadway. The vehicle was taken back to the same local dealer, where it was diagnosed and determined that the coolant module and relay needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 96,416.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621287October 22, 2024
TIRES
255 45 zr20 Tires are coming apart. Thread is detached on 3 tires, 4th tire showing similar signs. Metal fibers exposed. Vehicle unsafe to drive. Tires are about 15 months old and were purchased July 2023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617660October 2, 2024
STRUCTURE:BODY
There is currently a service bulletin out for the hood to be replaced because it flutters on the highway, I purchased the vehicle pre owned at 61,000 miles, Mitsubishi won’t cover the repair because it’s over 60,000 miles, I feel like this is a safety concern as the hood flutters on the highway and I have 2 small children in the car most of the time one is an infant , they are trying to charge me $3,045 for the repair when it was the fault of Mitsubishi. I purchased the car preowned from Chrysler dodge jeep ram at 61,000 miles and there service department told me several times it’s normal and it’s fine, I finally brought it to a Mitsubishi service center and they told me about the issue. This should not have a warranty to be covered for repair it should be a recall , I’m worries the hood will pop open on the highway .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617627October 1, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
While driving down the highway at 70 mph, my 2022 Mitsubishi Outlander SEL suddenly shut off without warning, causing the entire dashboard and instrument cluster to go dark. In a matter of seconds, the vehicle unexpectedly braked on its own, decelerating from 70 to 0 mph in an extremely short distance. This abrupt stop nearly caused an 18-wheeler behind me to rear-end my vehicle. Thankfully, the truck driver was able to swerve just in time, narrowly avoiding a catastrophic collision. The situation could have resulted in severe injuries or fatalities. During the incident, all power to the vehicle was lost. The brakes became unresponsive and impossible to press, and the steering became extremely difficult to control, making it nearly impossible to maneuver the vehicle safely. This is the fifth time my vehicle has experienced this issue, with the past three instances almost ending in serious accidents due to the car’s complete failure to respond. After a few seconds of total power loss, the vehicle inexplicably starts back up on its own and operates as if nothing had happened. Despite this recurring and life-threatening malfunction, the dealership has been unable to identify or fix the problem after four repair attempts. Each time, they’ve tried different fixes: 1. Initially, a software update was performed. 2. Next, the ADAS controller was replaced. 3. Then, the body computer was swapped out. 4. Now, they are attempting to replace a power distribution system. Even after these numerous interventions, the problem persists, and the dealership has no clear understanding of the underlying cause. They have viewed a video of the incident that I provided, but no actual solution has been identified. The dealership has resorted to seeking advice from other brand technicians in an attempt to resolve the issue, but to date, there is no resolution in sight. This defect poses an imminent danger to my safety and the safety of others on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615161September 18, 2024
ENGINE, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
As far as the engine, I received two different dashboard notification icons about engine issues. However, they both disappeared suddenly. Now, my car is starting to stall at random times. I looked to see if my car had a recall and it says my vehicle was not effected. But I'm wondering if it as. Also, my front collision warning is malfunctioning. There is a malfunction warning label on the dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615088September 17, 2024
SUSPENSION, UNKNOWN OR OTHER
I only had my car 6 months, this is second set of tires I have put on it and it the back ones right off. Also the hood shakes and wobbles while driving the vehicle down the road. I have consulted a lawyer because the rear suspension was fixed once with only 19,000 miles on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612815September 5, 2024
BACK OVER PREVENTION: WARNINGS
When parking error messge comes up on my vehicle took it to dearlship and stated because of a scratch on my front bumper is causeing my rear parking error code this happen after the software upgrade they did
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610186August 22, 2024
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
I am writing to express my dissatisfaction with the 2022 Mitsubishi Outlander that I financed through your bank. Since purchasing the vehicle brand new in 2022, I have encountered numerous issues that have caused significant inconvenience and concern for my safety. In the past two years, my vehicle has experienced multiple problems, including: 1.Randomly Shutting Off: Last year, my car began randomly shutting off. The dealership attributed this to sensor issues and claimed it was due to me pumping gas while the car was on. Despite this explanation, the problem persisted, and the mechanic only reset the computer system without fixing the underlying issue. 2.Fuel Pump Issues: Recently, on August 11, 2024, my car stopped working for several hours while I was with my daughter. I replaced the battery at a cost of $300, but the problem recurred the next day in traffic. After extensive delays and towing, the dealership identified a fuel pump issue, which is covered under the powertrain warranty but not the connecting parts, costing $1500 each. 3.Safety Recalls: I discovered that the 2022 Mitsubishi Outlander has several recalls related to faulty fuel pump wiring. Although I was initially told my model was not affected, the dealership later confirmed the fuel pump issue. Additionally, the hood of my vehicle was not welded correctly, causing it to flutter and posing a safety hazard. Despite bringing my car to the dealership last year under the original warranty, no effective repairs were made. I have been without a reliable vehicle and have faced significant inconvenience and safety concerns. Given these ongoing issues and the lack of resolution, I am requesting a voluntary repossession of the vehicle. I believe this is the only viable option given the circumstances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609859August 21, 2024
POWER TRAIN, STEERING
The issue with the car involves a problem with the steering gear box. The grease between the rack and support yoke seat has thinned, leading to increased friction during steering. This causes the support yoke to drag along with the motion of the rack, resulting in contact with the rack housing. As a result, a clunk sound and vibration are felt when turning the steering wheel, especially after the car has been stationary for a while. This issue is causing a loss of power and control while driving, making the vehicle unsafe. The recommended fix involves replacing the steering gear box assembly and recalibrating the steering system. The service report ID is: TSB-24-37-001
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605814August 1, 2024
SERVICE BRAKES, WHEELS
There is very loud squealing noise coming from front tires when backing and driving forward. It gets extremely loud when turn the wheel in motion. Dealership claimed they couldn't fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602677July 16, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The battery in the key fob died. Upon attempting to turn the car on, the car completely shut off. Nothing works and is completely blacked out as if the battery is dead. Jumping the car with jumper cables rebooted the system but the same thing will happen ONLY when the battery in the key fob dies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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