Mitsubishi Outlander Complaints (2015)

53 consumer complaints on file.

#11209649May 24, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE SHOOK VIOLENTLY AND CAUSED THE REST OF THE VEHICLE TO SHAKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTOR FOR CYLINDER ONE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE MECHANIC NOTICED THAT THE OTHER CYLINDERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO BACK TO THE INDEPENDENT MECHANIC WHERE A COMPRESSOR TEST WAS PERFORMED. THE MECHANIC NOTICED THAT CYLINDER ONE WAS RUNNING EXTREMELY LOW AND THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182839February 27, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE OCCURRED INTERMITTENTLY AND WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS THE SAME AS NHTSA CAMPAIGN NUMBER: 16V563000 (POWER TRAIN). ROSWELL MITSUBISHI (11170 ALPHARETTA HWY, ROSWELL, GA 30076, (678) 349-2900) WAS NOT ABLE TO DUPLICATE THE FAILURE DURING A DIAGNOSTIC TEST; HOWEVER, THEY FLUSHED THE TRANSMISSION AND CHANGED THE FILTERS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150440November 9, 2018
POWER TRAIN
TRANSMISSION WAS PULSATING AND JERKY. DEALER INSTALLED A REBUILT TRANS, 3 WEEKS LATER A LINE BLOWS OFF. DEALER PUT LINE BACK ON AND TOPPED OFF FLUID. 3 DAYS LATER TRANS GOES COMPLETELY OUT. DEALER INSTALLS NEW TRANS AND IT STILL SHAKES. SAID CAR WAS PURCHASED IN JUNE 2018, WE'VE MADE 6 PAYMENTS AND THE CAR HAD BEEN IN THE SHOP FOR THREE OF THOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120433August 16, 2018
TIRES, WHEELS
ON A 2015 MITSUBISHI OUTLANDER WITH 51,000 MILES. MY TOYO A24 TIRES DOT NUMBER N300 STARTED CUPPING. REGULAR TIRE ROTATIONS WERE COMPLETED. I TALKED TO THE MITSUBISHI TECHNICIAN THAT REPLACED MY TIRES DUE TO THE FACT THEY'LL FAIL STATE INSPECTION AND HE BELIEVES IT'S A MANUFACTURING DEFECT. VEHICLE WAS STATIONARY AT TIME OF DISCOVERY. CAR HAD A THUMPING NOISE WHILE GOING TO DEALERSHIP FOR EMERGENCY MAINTENANCE ON INTERSTATE AND LOCAL ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114604July 30, 2018
SERVICE BRAKES
I HAVE A 2015 MITSUBISHI OUTLANDER SPORT ES 2WD HAS 21,500 MILES. THE FRONT ROTORS HAVE DEEP GROVES ON THE DRIVER'S SIDE AND SMALLER GROVES DEVELOPING ON THE PASSENGER SIDE. I HAVE NEVER EXPERIENCES ANY SQUEALING WHEN BRAKES ARE APPLIED. IT APPEARS TO BE A DEFECT WITH THE ROTORS AND/OR BRAKE DISC PADS. THE DEALER WILL NOT INVESTIGATE AND ONLY SPECULATE THAT THE PROBLEM IS CAUSED BY STONES. I HAD A 2008 MAZDA 3 SPORT WITH 65,000 MILES PRIOR TO THIS MITSUBISHI AND NEVER EXPERIENCED A DISC BRAKE ROTOR PROBLEM. MY OTHER VEHICLE IS A 2000 FORD F-350 170,000 MILES AND THERE ARE NO SIGNS OF GROVES ON THE FRONT ROTORS. I DRIVE ON STREETS AND HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097642May 23, 2018
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE PUSH START BUTTON WOULD INTERMITTENTLY FAIL TO START THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097121May 21, 2018
ENGINE, POWER TRAIN
WE PURCHASED OUR 2015 OUTLANDER IN FEB 2017 WITH ONLY 25,000 MILES. IT WAS MANUFACTURED IN JULY 2015 WITH A 2.0 LITER ENGINE. THERE IS A RECALL FOR SHUDDERING ENGINES FOR THIS VEHICLE DURING THIS TIME, HOWEVER OUT VIN DID NOT APPEAR ON THE RECALL LIST. WHEN I AM STOPPED AT A RED LIGHT OR SLOW DOWN, THEN TRY TO SPEED UP, THE TRANSMISSION SHUTTERS AND JUMPS FORWARD. THERE IS NOW ANOTHER ISSUE RESULTING IN THE VEHICLE TO INCREASE RPM'S WITHOUT GAINING SPEED. WITH FURTHER INSPECTION, THERE WAS NO TRANSMISSION FLUID IN THE RESERVE. THIS VEHICLE IS NOW ONLY AT 34,000 MILES. I SCHEDULED A WARRANTY MAINTENANCE VISIT, THE DEALER DOESN'T HAVE AVAILABILITY FOR ANOTHER MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093651May 14, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. WHILE DRIVING 20 MPH, THE VEHICLE SHOOK AND FAILED TO ACCELERATE. THE TRANSMISSION SERVICE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PUENTE HILL MITSUBISHI (17665 CASTLETON ST, CITY OF INDUSTRY, CA 91748, (626) 964-5111) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED SERVICE. THE VEHICLE WAS TAKEN BACK TO PUENTE HILL MITSUBISHI WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE CVT UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090127April 25, 2018
VISIBILITY/WIPER, PARKING BRAKE
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V10300 (VISIBILITY) AND 18V07000 (PARKING BRAKE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (EL CAJON MITSUBISHI, 247 EL CAJON BLVD, EL CAJON, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS ALSO INFORMED BY THE MANUFACTURER THAT THEY COULD NOT FORCE THE DEALER TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071836February 8, 2018
AIR BAGS, ELECTRICAL SYSTEM
THE SENSOR FOR THE AIRBAGS WAS OUT DURING THE CRASH BUT AIRBAGS DID NOT DEPLOY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11041315October 30, 2017
POWER TRAIN
ORIGINAL TRANSMISSION GONE AT 55K MIL 2ND TRANSMISSION GONE AT 150K ... I'M GONNA CHANGE 3RD ONE NOW (NO MORE GUARANTEE) I'M NOT SURE NEXT TRANSMISSION PROBLEM WHEN IS COMING?! I LOST MONEY,TIME ETC. EVERYBODY SAYING YOU PASS 100K MILEAGE... 150K MIL CAR CHANGE 3RD TIME TRANSMISSION!!! PLS STOP SELLING MITSUBISHI CAR IN THE US
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034107October 17, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. WHILE DRIVING 55 MPH IN THE RAIN, THE VEHICLE INADVERTENTLY SWERVED TO THE SHOULDER LANE. THE REAR DRIVER SIDE COLLIDED WITH THE GUARDRAIL, THE VEHICLE SWERVED BACK INTO THE TRAVEL LANE, AND THEN BACK TO THE SHOULDER LANE WHERE THE FRONT DRIVER SIDE COLLIDED WITH THE GUARDRAIL. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE DRIVER'S AND PASSENGER'S SEAT BELTS WERE LATCHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER SUSTAINED INJURIES TO THE LEFT ARM AS THE WINDOW WAS OPEN AND HER ARM WAS CUT BY THE GUARDRAIL. THE CONTACT ALSO SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FRONT SEAT PASSENGER SUSTAINED BACK AND HEAD INJURIES AS HIS HEAD STRUCK THE DASHBOARD. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND THEN TOWED TO AN AUTO GARAGE BY THE INSURANCE COMPANY. WHILE AT THE AUTO GARAGE, THE VEHICLE WAS UNABLE TO BE INSPECTED DUE TO THE AMOUNT OF BLOOD INSIDE THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO ANOTHER REPAIR FACILITY TO HAVE THE BLOOD CLEANED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR INDEPENDENT MECHANIC TO DETERMINE WHY THE AIR BAGS FAILED TO DEPLOY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11010712July 26, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOUNT THE MITSUBISHI ROOF MOUNT RACK, THE VEHICLE ROOF RACK SECUREMENTS POINTS FRACTURED DUE TO RUST. THE VEHICLE WAS TAKEN TO THE KELLY MITSUBISHI DEALER LOCATED AT 536 STATE AVE, EMMAUS, PA 18049; (610) 967-2101 WHERE IT WAS DIAGNOSED THAT THE AREA NEEDED TO BE CLEANED WITH THE WD40 AND BRUSH. THE VEHICLE WAS NOT REPAIRED. THE CONTACT FELT THAT THE CLEANING WOULD NOT DO ANY GOOD FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED AT 888-648-7820 AND STATED THAT THERE WAS NOTHING THEY COULD DO OTHER THAN THE WD40. THE APPROXIMATE THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939637January 4, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V563000 (POWER TRAIN) AND 16V548000 (POWER TRAIN). THE DEALER COMPLETED BOTH REPAIRS, BUT THE REMEDY PROVIDED NO SOLUTION. THE CONTACT STATED THAT THE VEHICLE HESITATED AND JERKED SEVERAL TIMES SHORTLY AFTER BOTH RECALL REPAIRS WERE PERFORMED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935320December 14, 2016
POWER TRAIN
HI TO WHOM IT MAY CONCERN MITSUBISHI RECALLED OUR 2015 OUTLANDER FOR DEFECTIVE CVT TRANSMISSION, WE TOOK IT TO THE DEALERSHIP WORKSHOP, WERE THEY UPGRADE OR FIXED ALTHOUGH AFTER FEW DAYS, WE TRIED MANY TIMES TO RUN THE CAR ON CVT, BUT ITS USELESS, NOISE, DELAYED BUMPY ACCELERATION, THE CAR IS NOT SAFE AND RELIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929785December 4, 2016
ENGINE, FUEL/PROPULSION SYSTEM
MY VEHICLE IS STILL LOSING POWER EVEN AFTER THE RECALL PROBLEM STILL EXIST HESITATE WHEN I TAKE OFF ALSO UPON ENTERING THE FREEWAY VERY SLOW TAKE OFF AND FROM RED LIGHTS IM AFRAID OF A SEROIUS ACCIDENT ALSO MY GAS GAUGE IS NOT WORKING FALSE READINGS PLEASE PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929787December 4, 2016
POWER TRAIN
CVT HESITATION WHICH HAS CAUSED SEVERAL ACCIDENT MISSES.THIS HAPPENS WHEN THE VEHICLE IS STATIONARY AND IN A TAKE OFF MOTION. THIS HAPPENS CONSTANTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909512September 25, 2016
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
TOOK MY VEHICLE IN ON A RECALL IT WAS HESITATING WHEN YOU ENTERED THE FREEWAY OR EVEN TAKING OFF FROM RED LIGHT THE PROBLEM STILL EXIST THIS ISSUE NEED TO FIXED IT IS A SAFETY CONCERN FOR MYSELF ALSO OTHERS ON THE ROAD ALSO MY CAR GIVE OFF FALSE FUEL READINGS BRAKES ARE HORRIBLE PLEASE SOMEONE HELP...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903797September 6, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE REAR CENTER SEAT BELT JAMMED AND GOT STUCK IN THE BUCKLE. THE SEAT BELT HAD TO BE CUT TO REMOVE THE PASSENGER. THE DEALER STATED THAT THE CONTACT WAS THE REASON FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898406August 25, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
TAKATA RECALL I BOUGHT THIS VEHICLE IN HOUSTON TEXAS AND HAD IT "SHIPPED" TO KAMUELA HAWAII. THE BIG ISLAND DOES NOT HAVE A MITSHIBISHI DEALER. THIS INFORMATION WAS NOT DISCLOSED TO ME. I AM UNABLE TO TAKE THIS ITEM IN FOR RECALL REMEDY. I FEEL THE DEALER WAS AWARE THERE WAS NO MITSHIBISHI DEALER HERE AND THIS RECALL IS AN ISSUE AND NOW I HAVE A DEFECT VEHICLE IN A PLACE IN WHICH I CANNOT REMEMDY. I AM UNABLE TO SHIP THIS VEHICLE ANYWHERE TO GET THIS RECALL FIXED. I AM HIGHLY UPSET AND NEED HELP! I JUST GOT THE RECALL IN THE MAIL DATED AUGUST... IT COSTS OVER 1000 TO HAVE THIS VEHICLE SHIPPED ANYWHERE FOR DEALER REPAIR. THEY NEED TO REPLACE MY FUNDS AND TAKE THIS VEHICLE BACK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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