Mitsubishi Outlander Complaints (2003)

116 consumer complaints on file.

#10904609September 8, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO BE INSPECTED FOR NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION), THE TECHNICIAN INFORMED THAT THE FRONT CROSS MEMBER WAS CORRODED AND NEEDED TO BE REPLACED HOWEVER, THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903766September 6, 2016
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE REAR CROSS MEMBER FRACTURED DUE TO CORROSION WHILE THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION); HOWEVER, THE RECALL ONLY COVERED THE FRONT CROSS MEMBER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INSTRUCTED THAT THE REPAIRS WOULD NOT BE PERFORMED PER A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899311August 29, 2016
SUSPENSION, STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL SOUND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE FRONT END OF THE VEHICLE SHOOK UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED A WHEEL ALIGNMENT AND THE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION); HOWEVER,THE PART WAS UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,432.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898226August 24, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT UPON INSPECTING THE VEHICLE, IT WAS NOTICED THAT THERE HAD BEEN EXTENSIVE PREMATURE RUST AND CORROSION ON THE LOWER CONTROL ARM AND THE FRONT SUB-FRAME TO THE POINT THAT THE PART MIGHT FRACTURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION), BUT WAS UNABLE TO DRIVE THE VEHICLE DUE TO THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE NEEDED TO BE TOWED TO THE DEALER AND WAS UNCERTAIN OF WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE CONDITION AND THEY PROVIDED NO SOLUTION TO GET THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897984August 23, 2016
ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863243May 4, 2016
STEERING
THE CAR STEERS TO THE RIGHT ON HIGHWAY., UNABLE TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860316April 19, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. WHILE DRIVING AT VARIOUS SPEEDS AND ALSO WHILE IN PARK, THE VEHICLE BEGAN TO OVERHEAT AND THE AIR CONDITIONER BLEW HOT AIR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FAN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER MULTIPLE TIMES WHERE IT WAS DIAGNOSED THAT THE FAN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED NUMEROUS TIMES. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806563November 24, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MUFFLER AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787627November 2, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, IT WAS BROUGHT TO THE CONTACT'S ATTENTION THAT THE SUBFRAME AND REAR END WERE RUSTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723966June 8, 2015
FUEL/PROPULSION SYSTEM
THE VEHICLE IS WAS PURCHASED USED WITH NO CHECK ENGINE LIGHT ON AT THE TIME OF PURCHASE. AFTER DRIVING FOR A WEEK THE LIGHT CAME ON AND THERE WAS A STRONG FUEL SMELL AFTER FILLING THE GAS TANK. A DIAGNOSIS CHECK WAS DONE AND IT WAS FOUND THERE IS AN ISSUE WITH THE FUEL TANK. IT WAS BROUGHT TO THE DEALERSHIP AND FOUND THAT THERE IS A HOLE IN THE TOP OF THE GAS TANK CAUSING FUMES TO LEAK. THE TANK CANNOT GO BELOW A QUARTER TANK OR THE ENGINE WILL SHUT OFF AS WELL. AFTER RESEARCHING THROUGH THE INTERNET IT WAS FOUND THAT THIS IS A VERY COMMON PROBLEM WITH THE VEHICLE. MITSUBISHI WAS CONTACTED TO FIND OUT IF THERE WAS A RECALL TO FIND OUT THERE WAS NOT, THEY ALSO DID NOT ASSIST IN ANY WAY TO MAKE THIS ISSUE ANY BETTER. DEALERSHIP WOULD CHARGE $1700.00 TO REPLACE TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668660December 29, 2014
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
SINGLE OWNER/USER;RETIRED, GARAGE KEPT. UNDERCARRIAGE SO ERODED WHEELS BEGAN TO LIST. IMPRACTICAL TO REPAIR. BODY AND ENGINE WITHOUT PROBLEMS. NOT NOTIFIED BY DEALERSHIP AT RECENT SERVICE THERE WAS A PROBLEM. AN UNKNOWN PERSON THAT DROVE BEHIND ME MENTIONED THAT I SHOULD GET REAR WHEEL LOOKED AT. WHEN BROUGHT FOR ALIGNMENT CHECK, I WAS NOTIFIED BY THE MECHANIC TO LOOK AT THE UNDERSIDE OF THE CAR. EROSION WAS SO BAD, I DROVE THE 5 MILES TO MY HOME AND WILL NOT TAKE IT ON THE ROAD AGAIN. NO RECALLS RECEIVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667260December 19, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2003 MITSUBISHI OUTLANDER. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED SPARKS EMITTING NEAR THE RADIO. THE CONTACT ALSO STATED THAT THERE WAS SMOKE AND SUDDENLY THE INTERIOR FRONT OF THE VEHICLE CAUGHT FIRE. A POLICE AND FIRE REPORT WERE FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 206,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10654554November 12, 2014
VISIBILITY/WIPER
HVAC KNOB HAS ALWAYS BEEN HARD TO TURN FROM HEAT TO COOL, BUT IT HAS NOW COMPLETELY BROKEN. IF YOU TURN IT TO HEAT IT BOUNCES BACK TO COOL. I HAVE NO HEATER OR DEFROST! I WAS QUOTED $1,500 TO FIX THE PROBLEM BECAUSE THE HVAC CABLE AND DOOR ARE STUCK SHUT. THE DEALER KNEW MY EXACT PROBLEM AND THE PART NUMBER OFF THE TOP OFF HIS HEAD! HE SAID IT IS A VERY COMMON PROBLEM, BUT THEY DON'T RECALL IT BECAUSE IT ISN'T A SAFETY HAZARD. I DON'T SEE HOW THIS IS SO. WE WERE PLUMMETED WITH SNOW AND FREEZING TEMPERATURES THIS WEEK AND I HAD TO USE AN ICE SCRAPPER ON THE INSIDE OF MY WINDOWS WHILE STOPPED AT LIGHTS! FREEZING AND NO VIABILITY SEEMS LIKE A SAFETY CONCERN TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639513September 27, 2014
ENGINE, FUEL/PROPULSION SYSTEM, WHEELS
WHEN I BOUGHT MY CAR SOME TIME LAST YEAR EVERYTHING SEEMED FINE BUT AFTER A FEW MONTHS THINGS STARTED TO GO WRONG ON THE CAR. IT BEGAN WITH ME CONSTANTLY HAVING TO GET THE OIL CHANGED THE TIRES WERE BAD THE CAR STARTED MAKING NOISES THAT I COULDN'T EXPLAIN AND THE TIRES IN THE TIRES IN THE BACK WERE CONSTANTLY BUSTING. THE ENGINE IS NOW GOING BAD AND I HAVE BOUGHT AT LEAST 10 SETS OF TIRES FOR THE BACK IN THIS YEAR ALONE. I DON'T HAVE THE MONEY TO KEEP PUTTING IN THIS CAR AND CONTINUE TO PAY THE LEASE OFF FOR IT AS WELL. ITS GETTING ABSOLUTELY RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593869May 24, 2014
EXTERIOR LIGHTING
RECENTLY BOUGHT A USED 2003 MITSUBISHI OUTLANDER AND THE HEADLIGHT LENS ON BOTH SIDES ARE CRACKED, EXTREMELY CRAZED AND THE WHOLE THING IS MILKY, WHICH DULLS THE HEADLIGHT AT NIGHT, I HAVE RESEARCHED AND MITSUBISHI WILL NOT REPLACE AFTER WARRANTY, IT WOULD COST ABOUT $1000 TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLIES. WITH ALL THE COMPLAINTS ON THIS ISSUE, MITSUBISHI SHOULD DO SOMETHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579658April 14, 2014
FUEL SYSTEM, GASOLINE
OVER THE LAST 4-6 MONTHS I NOTICED A GASOLINE ODOR AFTER FILLING THE GAS TANK (AFFECTED PART). THE GAS ODOR HAS GOTTEN SIGNIFICANTLY STRONGER OUTSIDE AND INSIDE THE VEHICLE EACH MONTH. IF I FILL THE GAS TANK TODAY THERE IS AN EXTREME GAS ODOR/FUME THAT IS LEAKING FROM THE GAS TANK. AS THE GAS TANK EMPTIES THE ODOR DECREASES. THERE ISN'T A GAS LIQUID LEAKAGE THAT YOU WOULD SEE ON THE GROUND, BUT A FLUME LEAKAGE THAT FILLS THE PASSENGER COMPARTMENT AND SURROUNDS THE OUTSIDE REAR AREA OF THE VEHICLE. I THINK IF THERE WAS SPARK, OPEN FLAME, REAR END COLLISION, OR IF THE VEHICLE WAS PARKED IN DIRECT SUN LIGHT A COMBUSTIBLE FIRE/EXPLOSION COULD OCCUR. THIS AN EXTREMELY DANGEROUS AND UNSAFE CONDITION. I HAVE BROUGHT THIS PROBLEM TO THE ATTENTION OF THE DEALER AND THEY HAVE RECEIVED MULTIPLE COMPLAINTS FROM CUSTOMERS OWNING 2003 AND NEWER MITSUBISHI MODEL YEARS, WITH THE SAME PROBLEM. THE SOLUTION IS TO REPLACE THE GAS TANK AT AN ESTIMATED COST OF $1500. THEY SAID THERE SHOULD BE RECALL FOR SOMETHING AS DANGEROUS AND LIFE THREATENING AS THIS BUT THERE ISN'T. THE OUTCOME COULD BE SIMILAR TO THE FORD PINTO GAS TANK DEFECT THAT CAUSED THE INJURY AND DEATH OF MANY PEOPLE BEFORE A RECALL WAS ISSUED NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548666October 21, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TEMPERATURE KNOB BROKE OFF AFTER GETTING STUCK. SOUNDS LIKE THIS HAPPENS QUITE FREQUENTLY. I GOT AN ESTIMATE TO FIX IT FROM THE DEALER. OVER $2000. MAJOR ISSUE IN THE WINTER FOR DEFROST/HEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516124June 10, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE SEAT BELT FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507543April 8, 2013
SUSPENSION, VISIBILITY/WIPER, STRUCTURE
I PURCHASED MY 2003 MITSUBISHI OUTLANDER IN FEBRUARY, 2013 WITH 104,000 MILES ON IT. AT FIRST EVERYTHING SEEMED FINE, BUT AFTER 2 WEEKS THE BACK END OF THE CAR ON THE PASSENGER SIDE SQUEAKS AND MAKES LOTS OF NOISE. AT FIRST IT WOULD ONLY DO IT A LITTLE BUT IT GOT WORSE AND WORSE WITHIN A COUPLE WEEKS IT CONSTANTLY MAKES NOISE, WHICH IS VERY ANNOYING. I THINK THE DEALERSHIP MUST HAVE DONE A QUICK CHEAP FIX ON IT SO WHEN I TEST DROVE IT, IT WOULD NOT DO IT UNTIL IT WAS PURCHASED. I ALSO HAVE WATER SEEPING IN IN THE FLOOR NEXT TO THE DOOR ON THE DRIVER SIDE AND WATER COMING THROUGH THE DASH AREA ON THE PASSENGER SIDE WHEN IT RAINS OR IN A CAR WASH. I READ ONLINE THAT THAT CAN CAUSE ELECTRICAL PROBLEMS WHICH WORRY'S ME. MY HEAD LIGHTS ALSO HAVE CRACKS AND FOGGED UP AND MAKES IT HARD TO SEE AT NIGHT, WHICH I'VE SEEN TO BE A COMMON PROBLEM WITH THIS CAR. I DON'T UNDERSTAND WHY THIS CAR WAS NEVER RECALLED FOR ALL THE PROBLEMS IT HAS, THIS IS RIDICULOUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479403October 9, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE PARKED THE CONTACT NOTICED THE TEMPERATURE CONTROL KNOB WAS DIFFICULT TO TURN. THE COTACT MENTIONED THAT AFTER SOME TIME THE KNOB DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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