Mercury Sable Complaints

5,381 consumer complaints on file.

#10151715March 3, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED WHILE PULLING OUT THERE WAS A LOUD NOISE THAT CAME FROM THE FRONT END OF THE VEHICLE. THE FRONT END DROPPED AND THE LEFT FRONT TIRE BLEW OUT. THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR INSPECTION. THEY REPLACED THE LEFT AND RIGHT FRONT COIL SPRINGS, LEFT FRONT TIRE AND STRUTS. THE MANUFACTURER WAS CONTACTED. LEFT FRONT SPRING FRACTURED WHILE PULLING OUT OF DRIVEWAY. IF THIS TYPE OF FAILURE WOULD HAVE OCCURRED ON A 2002 VEHICLE AT SPEED IT WOULD HAVE LED TO A SERIOUS INJURY OR FATALITY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151387February 28, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED WHILE PULLING OUT OF THE DRIVEWAY AT 5 MPH IT FELT AS IF THE PARKING BRAKE WAS ON. UPON INSPECTION, THE CONTACT NOTICED THE WHEEL WELLS WERE RESTING ON THE TIRES. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THEY DETERMINED THE FRONT DRIVER AND REAR PASSENGER SIDE COIL SPRINGS WAS FRACTURED. THE FRONT COIL SPRINGS WERE REPLACED UNDER RECALL, BUT THE REAR COIL SPRINGS WERE NOT REPAIRED. THE REAR COILS SPRINGS WERE REAPIRED UNDER THE RECALL AS WELL. UPDATED 03/28/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151448February 28, 2006
SEAT BELTS:REAR/OTHER
MY COMPLAINT IS ABOUT MY REAR SEAT BELTS, I USED THE MIDDLE REAR SEAT BELT FROM 2003 UNTIL IT BROKE IN 2004. THE MIDDLE IS WHERE I PUT MY SON'S CAR SEAT. I ALWAYS MADE SURE IT WAS IN RIGHT, IT MOVED NO MORE THEN AN INCH AND I ALWAYS LOCKED THE SEAT BELT. I DIDN'T TAKE THE CAR SEAT OUT MUCH SO THAT IS WHY I DON'T UNDERSTAND HOW IT COULD BREAK SO FAST. I HAD TO MOVE MY SON TO A DIFFERENT SEAT UNTIL I COULD GET IT FIXED, AND THEN THE REAR SEAT BELT ON THE PASSENGER SIDE STARTED TO ACT UP, WHEN IT WAS TIME FOR THE SEAT BELT TO RETRACT IT WOULDN'T YOU HAD YOU USE YOUR FINGERS AND PUSH IT IN. I HAVE NOT GOTTEN IT FIXED YET. I CANT AFFORD TO AND FORD WONT PAY FOR IT. BOTH TIMES I HAD FORD TAKE A LOOK AT THE SEAT BELTS, AND THE ONLY THING THEY DID WAS GAVE ME AN ESTIMATE TO REPLACE THE SEAT BELT. MY THOUGHTS ON THIS IS THE SEAT BELT SHOULD LAST LONGER THEN THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151483February 28, 2006
WHEELS
I OWN A 2003 MERCURY SABLE PLATINUM EDITION. I HAVE EXPERIENCED FOUR FLAT TIRES IN THE LAST YEAR WITH THIS VEHICLE (2/2005 TO 2/2006). THE FIRST THREE I HAD REPAIRED AT A LOCAL TIRE STORE, AS I WAS NOT AWARE THAT THE PROBLEM WAS WITH THE VEHICLE'S ALUMINUM WHEELS. IN EACH CASE THE WHEELS CORRODED AROUND THE SEALING BEAD, OR THE VALVE STEM CAUSING AN AIR LEAK. THE CORROSION OCCURS ON THE INTERIOR OF THE WHEEL, HIDDEN FROM SIGHT. THE ONLY CLUE IS WHEN THE TIRES BEGIN TO LOSE PRESSURE. THE FIRST FLAT TIRE OCCURRED IN FEBRUARY OF 2005. THE SECOND AND THIRD HAPPENED IN MARCH AND APRIL OF 2005 RESPECTIVELY. FINALLY THE THREE WHEELS THAT HAD BEEN REPAIRED AND THE FOURTH BEGAN LEAKING, AND IN SEPTEMBER 2005 I HAD ALL FOUR OF THE WHEELS REPAIRED AT A LOCAL FORD DEALER. IN DECEMBER OF 2005 I BEGAN TO EXPERIENCE TIRE INFLATION PROBLEMS AGAIN, BUT THE DEALER REFUSED TO ADMIT THAT THERE WAS A PROBLEM. CURRENTLY I AM FORCED TO CHECK MY TIRE PRESSURE DAILY, AND FILL THE TIRES EACH TWO TO THREE DAYS. THE LAST FLAT TIRE OCCURRED ON FEBRUARY 23, 2006, BUT I WAS ABLE TO GET THE TIRE FILLED BEFORE IT TOTALLY DEFLATED. PLEASE NOTE THIS VEHICLE (PLATINUM EDITION) COMES EQUIPPED WITH SPECIAL WHEELS NOT AVAILABLE ON THE NORMAL LS EDITION. I FEEL THAT THIS CONDITION IS HORRIBLY UNSAFE, AND AT THIS POINT I AM BEGINNING TO FEAR THAT THE VEHICLE WILL BECOME UNDRIVABLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151284February 27, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
ON 2/22/06 THE RIGHT REAR COIL SPRING ON MY 2001 MERCURY SABLE FRACTURED. THE VEHICLE WAS TRAVELING AT 30 M.P.H. ON A SMOOTH PAVED ROADWAY. THE SABLE HAS JUST OVER 80,000 MILES. WHEN THE COIL SPRING FRACTURED, IT CAUSED SEVERE DAMAGE TO THE BRAND NEW TIRE, LEAVING IT UNUSABLE. I WAS ADVISED BY MERCURY, THE WOULD NOT COVER REPAIR COST BECAUSE THERE IS NO OPEN RECALL FOR THE REAR SPRINGS, JUST THE FRONT. I AM IN THE PROCESS OF PURCHASING A NEW SPRING ($50 )& TIRE ($150). IT WILL COST $80 IN LABOR TO MAKE REPAIRS & $45 FOR AN ALIGNMENT. TOTAL COST TO ME: $325!!!!!!!!!!!!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151208February 25, 2006
VEHICLE SPEED CONTROL
ON FEBRUARY 14, 2006 AS I DROVE UP TO MY NEIGHBOR'S GARAGE DOOR, MY 1998 MERCURY SABLE WAGON HAD 'A MIND OF IT'S OWN'. IT WOULD NOT RESPOND TO THE BRAKE BUT ACCELERATED 'ON IT'S OWN' CAUSING ME TO GO THROUGH THE DOOR AND HIT THE SIDE BRICK WALL OF THE GARAGE. THE INSURANCE COMPANY TOTALED THE CAR. AFTER MUCH RESEARCH, I FOUND MANY SUCH STORIES WITH SEVERAL MAKES OF CARS. THE CRUISE CONTROL CAUSES AN 'SUDDEN INVOLUNTARY ACCELERATION' WHICH DOES NOT ALLOW THE BRAKE TO WORK THESE ARE ONLY A COUPLE OF THE LINKS I FOUND. HTTP://WWW.SAFETYFORUM.COM/FORDSUA/ HTTP://WWW.ANTONY-ANDERSON.COM/CRUISE/9.5-LINKS.HTML#FORD MANY PEOPLE HAVE BEEN INJURED OR KILLED. FORTUNATELY, I HAD NO INJURIES EXCEPT TO MY EMOTIONS. I CAN STILL SEE MYSELF GOING THROUGH THAT GARAGE DOOR AND NOT BEING ABLE TO STOP IT. LORRAINE BARNICLE. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10150739February 21, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
RIGHT REAR COIL SPRING BROKEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150516February 17, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED WHILE DRIVING IN NORMAL CONDITIONS AT 15 MPH, A NOISE WAS HEARD IN THE RIGHT REAR TIRE WELL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER DISCOVERED THE RIGHT REAR SPRING FRACTURED, BROKE IN HALF AND RUBBED A 360 DEGREE GROOVE ON THE TIRE. THE DEALER REPLACED BOTH REAR SPRINGS AND REAR TIRES TO ENSURE ADDITIONAL SAFETY MEASURES. UPDATED 3/17/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150303February 15, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE SLOW TO UP SHIFT. WHILE DRIVING AT ANY SPEED VEHICLE SUDDENLY DROPPED TO LOWEST GEAR WOULD NOT GO OVER 23 MPH. LOUD ROARING! AFTER PLACING IN PARK; PUTTING INTO DRIVE TRANSMISSION SLAMS INTO FIRST GEAR, BUT WILL NOT CHANGE INTO HIGHER GEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150100February 13, 2006
TIRES
ON THURSDAY, JANUARY 26TH, I WAS DRIVING HOME AND HAD A FLAT ON THE FRONT DRIVER'S SIDE TIRE. I REPLACED THE TIRE. TWO WEEKS LATER ON FRIDAY, FEBRUARY 10 I HAD ANOTHER FLAT (REAR PASSENGER) TIRE. BOTH OF THESE TIRES WERE CONTINENTAL TOURING CONTACT AS P215 S60/16. MY CONCERN IS WHETHER OR NOT THERE WAS A RECALL ON THESE TIRES. I HAVE 2 MORE LEFT. I PURCHASED THE CAR FROM CARMAX IN RICHMOND, VA IN JULY 2005 (2002 MERCURY SABLE LS). CURRENTLY THERE ARE 39,981 MILES ON THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150124February 13, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DT*: THE CONTACT STATED WHILE DRIVING 20-25 MPH THE BRAKES FAILED CAUSING LOSS OF CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND DETERMINED BOTH BRAKE LINES BELOW THE FRONT DRIVER DOOR WERE RUSTED CAUSING THE LINES TO BREAK OPEN. THE RUST WAS CAUSED FROM TWO PLASTIC STRIPS ATTACHED TO THE BOTTOM OF THE VEHICLE. THE BRAKE LINES FROM THE MASTER CYLINDER TO THE REAR TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED. UPDATED 03/17/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150172February 13, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
WHILE AT MY MERCURY DEALER FOR A ROUTINE OIL CHANGE AND TIRE ROTATION I WAS INFORMED BY THE SERVICE REP THE DRIVERS SIDE REAR COIL SPRING WAS FRACTURED/BROKEN AND CONTINUED USE COULD RESULT IN PUNCTURED REAR TIRE AND A POTENTIALLY DANGEROUS SITUATION. THE VEHICLE WHICH I PURCHASED NEW AND HAS 55,000 MILES ON IT. I HAVE NO IDEA WHEN THE COIL SPRINGS FAILED. THE SERVICE REP SUGGESTED REPLACING BOTH REAR COIL SPRINGS, BOTH REAR STRUTS AND STABILIZER RODS THE COST OF WHICH WOULD BE $610!! THE SUGGESTION TO REPLACE BOTH REAR SPRINGS LEADS ME TO BELIEVE THE ONE BROKEN SPRING IS NOT AN ISOLATED INCIDENT! AFTER LOOKING AT THE COMPLAINTS ON THIS SITE REGARDING SIMILAR COMPLAINTS WITH THE COIL SPRINGS I'M CONVINCED FORD IS WELL AWARE OF THE INFERIOR QUALITY COIL SPRINGS THEY HAVE INSTALLED IN THESE VEHICLES. THE RECALL FOR THE FRONT COIL SPRINGS LEADS ME TO BELIEVE THAT THE REAR COIL SPRINGS ARE OF THE SAME INFERIOR QUALITY AND PRESENT A DANGEROUS SITUATION WHICH FORD HAS ELECTED TO IGNORE. I WILL NO DOUBT GRUDINGLY HAVE THE REPAIR DONE BUT WILL NO LONGER TRUST OR PURCHASE THE FORD PRODUCT LINE WHICH IS UNFORTUNATE BECAUSE I DO LIKE MY SABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150054February 12, 2006
SUSPENSION:REAR:SPRINGS
DIAGNOSTIC FROM DEALER; RIGHT REAR SPRING BROKEN; TIRE BRUISED SIDEWALL (TIRES WERE JUST INSTALLED ON 10/21/05). REPLACE BOTH REAR SPRINGS AND REPLACE BOTH REAR STABILIZER LINKS. HAD TO HAVE THE CAR TOWED ON A FLAT BED TO THE DEALER TO HAVE FIXED. HAD TO HAVE FRONT SPRINGS FIXED (7/25/05) AS THEY BROKE ALSO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149888February 9, 2006
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES, STRUCTURE:BODY:BUMPERS
DT*: THE CONTACT STATED THERE WERE TWO PROBLEMS WITH THE VEHICLE. THE FIRST BEING THE ENGINE WOULD NOT START INTERMITTENTLY. THE ENGINE WOULD START IF IT WAS BOOSTED. THE VEHICLE WAS TAKEN TO THE LOCAL INDEPENDENT REPAIR SHOP FOR INSPECTION. THE REPAIR PERSONNEL DISCOVERED THE BATTERY CABLES HAD SEPARATED FROM THE TERMINALS. THE CABLES WERE REPAIRED. THE SECOND WAS A TRANSMISSION FAILURE. THE TRANSMISSION WAS SHIFTED INTO PARK AND THE VEHICLE LURCHED FORWARD. AFTER THIS INCIDENT, THE VEHICLE WOULD NOT GO INTO ANY GEAR. THE VEHICLE WAS TOWED TO THE LOCAL REPAIR SHOP FOR INSPECTION. THE TRANSMISSION WAS REBUILT AND THE VEHICLE DRIVES NORMAL. THE FRONT BUMPER FASCIA CRACKED. THE LEFT REAR TIRE FAILED. UPDATED 03/03/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149561February 6, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED WHILE IN THE DRIVEWAY, THE FRONT DRIVER'S SIDE SPRING BROKE AND PUNCTURED A TIRE. THE VEHICLE WAS TOWED TO THE DEALERSHIP WERE THE SPRING WAS REPLACED. THE DEALER SUGGESTED REPLACING BOTH SIDES AT THE SAME TIME. UPDATED 03/22/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149582February 6, 2006
SUSPENSION:REAR:SPRINGS
WHILE EATING BREAKFAST, MY WIFE HEARD A METAL POPPING SOUND OUTSIDE NEAR OUR 2001 MERCURY SABLE. WHEN SHE WENT OUT TO INVESTIGATE, SHE FOUND A PIECE OF THE REAR RIGHT COIL SPRING. THIS HAPPENED MINUTES BEFORE SHE WAS TO LEAVE WITH OUR CHILDREN. I CONTACTED FORD AND THE DEALER AND WAS LEFT TO PAY FOR THE TOWING AND REPAIRS $80 & $303.99 FOR A TOTAL OF $383.99. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST BEING A FRONT COIL SPRING AND TIRE WHICH WAS BLOWN OUT THEN SUBSEQUENTLY REPLACED BY FORD ON A RECALL. I FIND IT DISTURBING THAT THE SPRINGS WITH THE SAME FAULTY METAL WERE ALLOWED TO REMAIN ON THE REAR SUSPENSION AND NOT REPLACED. TWICE MY FAMILY HAS AVERTED DISASTER CONNECTED WITH THESE COIL SPRINGS. WHEN IS FORD GOING TO DO THE RIGHT THING AND REPLACE ALL THESE FAULTY SPRINGS? MAYBE AFTER ENOUGH PEOPLE ARE INJURED OR DIE! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149386February 3, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED WHILE ACCELERATING FROM A STOP TO DRIVING 2 MPH THERE WAS A LOUD NOISE AND A RUBBING SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS SEEN BY AN INDEPENDENT REPAIR SHOP. THE MECHANIC DETERMINED THE LEFT REAR COIL SPRINGS WAS BROKEN AND RUBBED INTO THE TIRE. BOTH THE LEFT AND RIGHT REAR COIL SPRINGS, LEFT TIRE AND STRUTS HAVE BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED. UPDATED 2/21/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149395February 3, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
DT*: THE CONTACT STATED WHILE DRIVING 45MPH THE VEHICLE ACCELERATED TO 90 MPH BEFORE THE BRAKES WERE ABLE TO HOLD. THE VEHICLE WAS DRIVEN TO THE NEAREST INDEPENDENT REPAIR SHOP. UPON INSPECTION THE MECHANIC DETERMINED ICE HAD BUILT UP ON THE THROTTLE HOUSING AROUND THE PCV VALVE. THE TEMPERATURE ON THE DATE OF FAILURE WAS BETWEEN -8 AND -12 DEGREES. THERE WAS A FIRE IN THE WHEEL WELL AREA BECAUSE OF THE PRESSURE THAT WAS APPLIED TO THE BRAKES. THE MECHANIC REPLACED THE PCV VALVE. UPDATED 02/24/06
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149128January 31, 2006
SEATS, SEATS:FRONT ASSEMBLY:RECLINER
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH THE VEHICLE WAS HIT FROM BEHIND. WHEN THE VEHICLE WAS HIT, THE DRIVER SEAT FELL BACKWARDS AND BENT TO THE LEFT SIDE. THE OCCUPANT WAS WEARING A SEATBELT AND WAS INJURED RECEIVING COMPRESSION FRACTURES IN THE SPINE. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP WHICH DETERMINED THE VEHICLE WAS TOTALED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10148957January 29, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
REAR DRIVER'S SIDE COIL SPRING BROKE WHILE BACKING OUT OF GARAGE. THE SPRING WAS WITHIN 1/4" OF POKING MY TIRE. MY MERCURY HAS 53,000 MILES. THE FRONT COIL SPRINGS HAVE A RECALL BUT NOT THE REAR!?!?! I AM SURE GLAD THAT IT HAPPENED IN MY DRIVEWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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