Mercury Sable Complaints

5,381 consumer complaints on file.

#10169602September 29, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS, SUSPENSION:REAR
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS TAKEN IN FOR STATE INSPECTION AT AN INDEPENDENT REPAIR SHOP, THE TECHNICIAN DETERMINED THE DRIVER SIDE REAR COIL SPRING WAS FRACTURED. THE COIL SPRING, REAR STRUT, AND REAR SWAY BAR LINK NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169619September 29, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH, THE BRAKES FAILED, CAUSING THE VEHICLE TO CRASH INTO A ROAD SIGN. TWO OCCUPANTS INCURRED MINOR INJURIES. A POLICE REPORT WAS TAKEN AT THE SCENE OF THE CRASH. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE CAUSE OF THE PROBLEM WAS UNABLE TO BE DETERMINED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10169190September 25, 2006
INTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES
DT*: THE CONTACT STATED THE INTERIOR LIGHT IN THE CAB OF THE VEHICLE REMAINED ILLUMINATED. ONE END OF THE BULB WAS DISCONNECTED TO SAVE THE BATTERY. ALSO, THE INTERIOR LOCKS WORKED ERRATICALLY. SOMETIMES THE LOCKS LOCKED IMMEDIATELY AFTER THE VEHICLE HAS BEEN STARTED AND OTHER TIMES IT COULD BE 15 MINUTES OR LONGER BEFORE IT WOULD LOCK. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR THE MANUFACTURER WAS NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167502September 6, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON NORMAL ROAD CONDITIONS, THERE WAS A NOTICEABLE DELAY TO DISENGAGED THE SPEED CONTROL. THE BRAKE PEDAL HAD TO BE PUMPED SEVERAL TIMES UNTIL THE DRIVER REGAINED CONTROL OVER THE VEHICLE'S SPEED. THE CONTACT RECEIVED A RECALL LETTER # 97V025000 BUT MISPLACED IT. THE MANUFACTURER WAS CONTACTED WHO REFUSED TO PRODUCE A NEW LETTER BECAUSE THE RECALL WAS TOO OLD. THE CONTACT EXPRESSED CONCERN BECAUSE THE SPEED CONTROL MALFUNCTIONING ENTAILED A SERIOUS SAFETY RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167310September 4, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION TEMPORARILY FAILS TO SHIFT WHEN ACCELERATING OR BRAKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167331September 4, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
2001 SABLE (PURCHASED NEW 10/20/2001) HAD FOUR NEW GOODYEAR TIRES INSTALLED ON 3/24/2006 AT 25,998 MILES. AFTER SEVERAL WEEKS OF LISTENING TO MY SON, THE DRIVER OF THE CAR, COMPLAIN THAT THE REAR WAS VERY LOW TO THE GROUND, I TOOK IT INTO THE GOODYEAR DEALER ON 9/4/2006 WITH 29,255 MILES. THEY DISCOVERED THE CAUSE WAS FRACTURED REAR COIL SPRINGS ON BOTH THE DRIVER AND PASSENGER SIDES OF THE VEHICLE. THE KNIFE SHARP FRACTURED ENDS OF THE BROKEN SPRINGS WERE EXTENDING DOWN BELOW THE SPRING SEATS AND RESTING UP AGAINST THE TIRES MAKING SLIGHT CONTACT WITH THE INSIDE WALLS OF BOTH REAR TIRES. THE SERVICE MECHANIC ADVISED THAT IT WAS UNSAFE TO DRIVE THE VEHICLE. BEING LABOR DAY AND WITH NO MERCURY DEALERSHIPS OPEN, I HAD THEM REPLACE THE FRACTURED SPRINGS WITH MONROE QUICK STRUTS AT A TOTAL COST OF $740.92. SINCE THE SERVICE TECH ADVISED ME THAT THIS WAS A COMMON OCCURRENCE ON THE TAURUS AND SABLE MODELS, I DECIDED I SHOULD CHECK FOR RECALLS. I SEE THAT THERE IS AN INVESTIGATION UNDERWAY ON THESE REAR SPRINGS AND FELT COMPELLED TO VOICE MY COMPLAINT AFTER READING FORD'S UNACCEPTABLE RESPONSE TO THE NHTSA INITIAL INQUIRY. I SAVED THE ORIGINAL SPRINGS/STRUTS WHICH SHOW MULTIPLE FRACTURES IN EACH SPRING IN CASE SOMEONE WANTED TO CHECK THE METALLURGICAL PROPERTIES OF THE STEEL. BOTH OF THESE SPRINGS HAVE FAILED WITHIN 5 MONTHS OF EACH OTHER. THESE SHOULD BE RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED. I CONSIDER MYSELF FORTUNATE TO DISCOVER THESE DEFECTIVE SPRINGS BEFORE THEY PUNCTURED THE SIDE WALLS OF THE TIRES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167037August 30, 2006
SUSPENSION:REAR:SPRINGS
DT*: THE CONTACT STATED THE REAR COIL SPRINGS FRACTURED. AN INDEPENDENT MECHANIC DETERMINED THE REAR COIL SPRINGS FRACTURED DURING A ROUTINE TIRE CHECK TO HAVE THE TIRES ROTATED. THERE WERE NO PROBLEMS WITH THE VEHICLE PRIOR TO THE TIRE ROTATION. UPDATED 09/21/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167056August 30, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED WHILE REVERSING AND SLIGHTLY TURNING THE WHEEL, THE REAR COIL SPRING DETACHED AND PUNCTURED THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT A FRACTURED COIL SPRING CAUSED THE SPRING TO RUB AGAINST THE TIRE. THE DEALER REPLACED ALL 4 COIL SPRINGS AND 2 TIRES AS A RESULT OF THE FRACTURED COIL SPRING. THE MANUFACTURER WAS NOTIFIED. UPDATED 09/13/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166587August 25, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLANT LEAKS FOR BOTTOM I HAVE A 2001 MERCURY SABLE LS IT HAS THE 3.0 LITER MOTOR NOT 24 VALVE. I HAVE TALKED WITH THREE OTHER PEOPLE AND THEY HAVE ALL FORD TAURUS'S AND THEY HAD TO REPLACE COOLANT BOTTLE BECAUSE THEY ALL CRACKED ON THE BOTTOM OF THE BOTTLE. ITS ODD THAT FOUR PEOPLE THAT I KNOW WE ALL HAVE TO CHANGE THE BOTTLE WITHIN A YEAR OF EACH OTHER. COULD THERE BE FAULTY BOTTLES MADE AND WILL THE ANTIFREEZE DAMAGE OTHER PARTS ON MY CAR. I ONLY HAVE 78,000 MILES ON THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166068August 20, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
I WAS STARTING TO DRIVE HOME AFTER VISITING A FRIEND, AND I HEARD A VERY STRANGE NOISE COMING FROM UNDER THE CAR. I HAD MY FRIEND LISTEN AND HE DETERMINED I SHOULD GO HOME AND CALL RIGHT AWAY TO MY CAR DEALER/REPAIR SHOP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165394August 14, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DT*: THE CONTACT STATED THE BRAKE LINES FROM THE FRONT TO THE REAR OF THE VEHICLE RUSTED CAUSING BRAKE FLUID TO POUR FROM THE TUBES. AS A RESULT, THE BRAKES FAILED WITHOUT WARNING. THE BRAKE PEDAL WENT TO THE FLOOR WHILE TRAVELING AT 25 MPH ON A DRY HIGHWAY. UPON INSPECTION OF THE VEHICLE, THE CONTACT NOTICED PIT HOLES IN THE TUBES LOCATED IN THE FUEL LINES WHERE THE RUST APPEARED. THE VEHICLE WAS TOWED TO A DEALERSHIP TO HAVE THE BRAKES REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165419August 14, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
WENT TO TAKE MY DAUGHTER TO SCHOOL ONE MORNING, NOTICED THAT THE CAR TOOK EXTRA LONG TO ENGAGE INTO REVERSE. DROVE MY DAUGHTER TO SCHOOL, WENT TO WORK AND DECIDED THAT I BETTER CHECK THE TRANSMISSION FLUID. UPON REMOVING THE DIP STICK, THE TRANSMISSION FLUID CAME BOILING OUT OF THE DIP STICK HOLE. I IMMEDIATELY CALLED A TOW TRUCK AND HAD IT TAKEN TO AAMCO TRANSMISSION LOCATED AT 1705 W. KENNEDY BLVD., TAMPA, FL 33606, 813-251-1049. UPON THEIR INSPECTION OF THE TRANSMISSION, THEY HAD DETERMINED THAT THE TORQUE CONVERTER HAD GONE BAD WHICH IN TURN CAUSED THE PUMP TO GO BAD. SO THEREFORE, I HAD TO HAVE A COMPLETE OVERHAUL OF THE TRANSMISSION WHICH HAS NOW COST ME $2223.04 PLUS $88.11 FOR CAR RENTAL. TOTAL AMOUNT WAS $2311.15. I AM GOING TO MAKE A FORMAL DEMAND FOR PAYMENT FROM MERCURY AS THIS SHOULD NOT HAVE HAPPENED ON A CAR THAT ONLY HAS 37000 MILES ON IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164084August 1, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THAT THE VEHICLE JERKED FORWARD AT AN ALARMING RATE OF SPEED WHENEVER THE ACCELERATOR WAS DEPRESSED. THE SUDDEN ACCELERATION CAUSED AN ACCIDENT WITH ANOTHER VEHICLE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS INSPECTED BY THE SERVICE DEALER WHO DETERMINED THAT THE TRANSMISSION WAS THE CAUSE OF THE PROBLEM. THE TRANSMISSION WAS REPLACED. THE CONTACT ASKED FOR THE OLD PARTS AND THE SERVICE DEALER REFUSED TO SUPPLY THOSE PARTS. THE MANUFACTURER WAS CONTACTED AND REFUSED ASSISTANCE BECAUSE THE VEHICLE WAS INVOLVED IN AN ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10163956July 31, 2006
STEERING:ELECTRIC POWER ASSIST SYSTEM
WHEN I DRIVE MY VEHICLE THROUGH ANY PUDDLE OF WATER, THE POWER STEERING FAILS, THE CAR CAN NOT BE DRIVEN, AND THE BATTERY LIGHT COMES ON. EXTREMELY DANGEROUS; THE STEERING FAILS AS YOU TRY TO MAKE A TURN!!!!!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164012July 31, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THAT THE VEHICLE SLOWS DOWN AND WILL NOT ACCELERATE UNTIL THE VEHICLE STALLS TO A STOP. THE VEHICLE RUNS FINE AFTER IT IS RESTARTED. THE DEALERSHIP AND TWO INDEPENDENT REPAIR SHOPS COULD NOT DUPLICATE THE PROBLEM. THERE WAS NOTHING ILLUMINATED ON THE DASH PRIOR TO EACH INCIDENT. UPDATED 10/4/2006 -THE CONSUMER NOTICED THAT TEH ABS LIGHT HAS ILLUMINATED TWICE, ONCE WHILE THE VEHICLE WAS RUNNING AND ONCE WHILE IT WAS NOT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163467July 26, 2006
SUSPENSION:REAR:SPRINGS
I TOOK THE CAR INTO SERVICE FOR A ROUTINE BRAKE CHECK AND A PROBLEM WITH BOTH REAR TIRES LEAKING AIR AND DISCOVERED THAT BOTH REAR SPRINGS HAD FRACTURED. THE PASSENGER SIDE SPRING FRACTURE WAS SO SEVERE THAT IT LEFT A 2 INCH SHARP PROJECTILE AGAINST THE TIRE. I REPLACED BOTH SPRINGS AND TIRES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164735July 25, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
2002 MERCURY SABLE LEFT REAR COIL SPRING BROKE. *KB THE SPRING APPEARED TO HAVE BEEN CORRODED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163307July 24, 2006
STEERING
THE STEERING GEAR ASSY BROKE UNDER NORMAL DRIVING CONDITIONS. WE DROVE STRAIGHT TO THE MERC DEALER. THE MECHANIC WOULD NOT EVEN TEST DRIVE THE CAR BECAUSE HE SAID IT WAS TOO DANGEROUS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163094July 21, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED WHILE BACKING OUT OF THE GARAGE A LOUD BANG WAS HEARD. WHEN THE CONSUMER EXITED THE VEHICLE THE FRONT DRIVER SIDE TIRE WAS OBSERVED TO BE FLAT. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHERE IT WAS DETERMINED THE COIL SPRING FRACTURED CAUSING THE FLAT TIRE. THE COIL SPRING HAS BEEN REPLACED. UPDATED 08/14/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162541July 17, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED WHILE DRIVING AT 55 MPH., ON A CLEAR DRY DAY, THE REAR DRIVER SIDE TIRE BLEW OUT. WHEN THE TIRE WAS CHANGED, THE INTERIOR SIDE WALL WAS OBSERVED TO BE WORN AWAY AND HAD BEEN PUNCTURED BY A FRACTURED COIL. THE VEHICLE WAS DRIVEN TO THE DEALER SERVICE FOR REPAIRS. THE MANUFACTURER WAS ALSO ALERT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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