Mercury Sable Complaints

5,381 consumer complaints on file.

#10242204September 15, 2008
SUSPENSION:REAR
I HAD BEEN HEARING A RUBBING SOUND COMING FROM REAR OF CAR FOR A FEW DAYS AND AFTER EXPERIENCING A FLAT TIRE ON THE SAME SIDE, FURTHER INSPECTION REVEALED THAT THE REAR COIL SPRINGS WERE BROKEN. DRIVER SIDE REAR SPRING (SHARP EDGE)WAS SCRAPING THE INSIDE OF THE TIRE, WHICH CAUSED THE FLAT TIRE. BOTH REAR SPRINGS AND STRUTS PLUS NEW TIRES WERE REPLACED COSTING $1,200.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242221September 15, 2008
SUSPENSION:REAR
THIS VEHICLE WAS TAKEN TO A TIRE STORE/AUTO REPAIR SHOP FOR EVALUATION OF EXCESSIVE TIRE WEAR, AND SAGGING REAR SUSPENSION. MECHANIC FOUND BOTH REAR SPRINGS BROKEN IN ABOUT THE SAME SPOTS WHILE EXAMINING THE UNDERSIDE OF THE VEHICLE. THIS VEHICLE HAD ALREADY BEEN REPAIRED UNDER RECALL 3 YEARS AGO DUE TO BROKEN FRONT SPRINGS. OWNER ALREADY AWARE THAT REAR SPRINGS ARE NOT INCLUDED IN THAT RECALL OR SUBJECT TO RECALL OF THEIR OWN. SPRINGS AND WORN STRUTS REPLACED, ALONG WITH NEW TIRES INSTALLED. COST OF NEW SPRINGS AND LABOR ALONE $250. OWNER INFORMED THAT PREMATURE TIRE WEAR (WEAR BARS SHOWING AND INNER SIDE WALL WEAR AT 26,000 MILES ON 40,000 MILE WARRANTY TIRES) WAS ATTRIBUTED TO BROKEN SPRINGS WHICH RENDERED VEHICLE OUT OF ALIGNMENT, THUS VOIDING WARRANTY ON TIRES. SPRINGS WERE NOT BROKEN WHEN THE TIRES WERE FIRST INSTALLED. THIS REQUIRED ADDITIONAL EXPENDITURE TO REPLACE TIRES THAT SHOULD HAVE NOT BEEN SO BADLY WORN IN 2 YEARS TIME. TOTAL EXPENDITURE TO REPLACE TIRES, STRUTS AND SPRINGS $900. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242369September 15, 2008
SUSPENSION:FRONT, SUSPENSION:REAR
BOTH REAR SPRINGS ON MY CAR ARE BROKEN. ONE OF THE FRONT SPRINGS ALSO BROKE (AND HAS BEEN REPAIRED) AND MY MECHANIC HAS TOLD ME THE OTHER IS ABOUT TO GO. I HAVE FOUND OUT THAT FORD RECALLED THE FRONT SPRINGS DUE TO A SUBSTANDARD MATERIAL USED IN CONSTRUCTION, WHICH IS PRONE TO ROAD SALT CORROSION. SINCE I LIVE IN THE NORTHEAST, ROAD SALT IS A COMMON OCCURRENCE DURING THE WINTER MONTHS. THE REAR SPRINGS ARE MADE OF THE SAME MATERIAL AND ARE ALSO CORRODING. IT'LL COST ME AROUND $1,600 TO COMPENSATE FOR A DESIGN FLAW THAT FORD IS WASHING IT'S HANDS OF (AT 100,000 MILES, MY FRONT SPRINGS AREN'T EVEN COVERED UNDER THE RECALL, EVEN THOUGH THE PROBLEM WAS THERE FROM DAY-1). ONE WOULD THINK FORD WOULD DO THE RIGHT THING AND REPLACE THE DEFECTIVE REAR SPRINGS AS WELL. I GUESS THE NUMBER OF POTENTIAL DEATHS CAUSED BY A REAR BLOW-OUT IS BELOW THEIR THRESHOLD, SO THEY'LL TAKE THEIR CHANCES IN COURT. THIS IS WHY WE NEED NHTSA OVERSITE. HOWEVER, NHTSA HAS ONLY REQUIRED FORD TO RECALL THE FRONT SPRINGS TO DATE. FORD EXPECTS PEOPLE TO BUY THEIR CARS, BUT THEY DON'T STAND BEHIND THEM (EVEN WHEN IT IS A KNOWN MANUFACTURING DEFECT). THAT IS WHY MANY PEOPLE ARE BUYING JAPANESE CARS. I, FOR ONE, WILL NEVER BUY FORD AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241928September 12, 2008
SUSPENSION
MY 2000 MERCURY SABLE HAS HAD A HISTORY OF BROKEN COIL SPRINGS. DUE TO THE HAZARDOUS SITUATION I FEEL SOMETHING NEEDS TO BE DONE! FORD HAD A RECALL ON THE FRONT SPRINGS BUT NOT THE BACK. MY BACK SPRINGS HAVE JUST BEEN DISCOVERED TO BE BROKEN AND I'M EXTREMELY CONCERNED ABOUT HOW SAFE CONSUMERS ARE WHILE DRIVING THIS CAR! THIS SPRING COULD EASILY DESTROY THE TIRE CAUSING A CATASTROPHIC ACCIDENT EVOLVING EVERYONE ON THE ROAD! CURRENTLY IT'S BEING FIXED AS THE NEW SPRINGS ARE ON ORDER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241860September 11, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 1995 MERCURY SABLE. WHILE DRIVING AT ANY SPEED, THE RADIATOR FAN SHUTS OFF AND DOES NOT COME BACK ON. AS A RESULT, THE TEMPERATURE IN THE VEHICLE INCREASES. THE DEALER WAS NOTIFIED AND GAVE THE CONTACT THE RUNAROUND. THE CONTACT REFERENCED THREE NHTSA CAMPAIGN ID NUMBERS 01I011000, 01V390000, AND 97V019000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN). THE CONTACT WAS INFORMED THAT THE SAFETY IMPROVEMENT CAMPAIGN EXPIRED. SHE STATED THAT SHE NEVER RECEIVED A RECALL NOTICE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241272September 8, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. AFTER PLACING THE VEHICLE INTO REVERSE AND DRIVING APPROXIMATELY 2 MPH, THE CONTACT HEARD A LOUD POP. AIR RELEASED FROM THE FRONT DRIVER'S SIDE TIRE AND THE FRONT END OF THE VEHICLE LOWERED TO THE GROUND. THE FRONT TIRE WAS REMOVED AND IT WAS DISCOVERED THAT THE COIL SPRING FAILED AND RUPTURED THE TIRE. THERE IS A RECALL ON THE 2001 MERCURY SABLE REGARDING THIS ISSUE. THE CURRENT AND FAILURE MILEAGES WERE 60,026. UPDATED 10/03/08 *BF UPDATED 10/15/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241057September 5, 2008
SUSPENSION:REAR
2002 MERCURY SABLE WITH 51,000 MILES - TOOK CAR IN FOR AN OIL CHANGE; DEALER INFORMED ME THAT BOTH REAR COIL SPRINGS WERE BROKE, ALMOST TOUCHING THE REAR TIRES. REPLACED THOSE BUT THEN HEARD & FELT THUMP IN BACK; DEALER SAID THE STRUT WAS BROKE ON THE RIGHT REAR & LEFT REAR WAS ALMOST BROKE. NOW BOTH STRUTS ARE BEING REPLACED. TOLD BY DEALER THERE WERE MANY COMPLAINTS ABOUT THE SABLE FRONT AND REAR SPRINGS BUT NO RECALL AS OF YET FOR THE REAR. HOW CAN THAT BE IF SO MANY PEOPLE ARE HAVING THIS PROBLEM? CAN THIS BE RESEARCHED - THERE ARE A LOT OF PEOPLE BEING AFFECTED BY THIS. I AM A SENIOR WITH LIMITED INCOME! I COULD HAVE BEEN IN AN ACCIDENT! PLEASE HELP!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240898September 4, 2008
STRUCTURE:FRAME AND MEMBERS, STEERING, SUSPENSION
TL*THE CONTACT OWNS A 1992 MERCURY SABLE. WHEN THE CONTACT TOOK HIS VEHICLE TO A LOCAL MECHANIC, CORROSION WAS DISCOVERED IN THE STEERING COLUMN. HE ALSO DISCOVERED THAT HE WAS EXPERIENCING THE SAME FAILURE LISTED IN NHTSA CAMPAIGN ID NUMBER 98V323000 (STRUCTURE:FRAME AND MEMBERS). THE MANUFACTURER WAS UNABLE TO PROVIDE ASSISTANCE; HOWEVER, THEY STATED THAT BECAUSE IT HAD EXCEEDED TEN YEARS, THE PARTS WERE UNAVAILABLE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 85,591. UPDATED 10/16/08. *LJ THE VEHICLE WOULD PULL TO THE SIDE. UPDATED 10/17/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240800September 3, 2008
SUSPENSION:REAR
THE CAR WAS BEING DRIVEN AS NORMAL WHEN THE REAR END STARTED TO SAG. ONCE WE INSPECTED THE PROBLEM WE REALIZED BOTH REAR STRUT SPRINGS WERE BROKEN AT ABOUT THE SAME PLACE. AFTER INVESTIGATING WE FOUND THE FRONT SPRINGS WERE SERVICED UNDER A RECALL BUT REARS WEREN'T COVERED EVEN THOUGH THEY WERE PRONE TO THE SAME BREAKAGE. I AM GOING TO PAY TO HAVE REPAIRS DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240834September 3, 2008
SUSPENSION:REAR
2002 MERCURY SABLE BOTH REAR COIL SPRINGS IN SUSPENSION ARE BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240269August 29, 2008
SERVICE BRAKES, HYDRAULIC
THE STEEL BRAKE LINES TO THE REAR BREAKS RUSTED AND MY BREAKS FAILED. I HAVE LOOKED AT THREE OTHER CARS OF THE SAME TYPE AND TEY HAVE THE SAME PROBLEM. THIS COULD KILL SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239902August 27, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE TRANSMISSION FAILED TO SHIFT INTO THE PROPER GEAR. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND THEY REPLACED THE CONVERTER, TRANSMISSION FLUID, BOLTS, AND JOINTS. ONE YEAR LATER, WHILE DRIVING 30 MPH, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE AUTO REPAIR SHOP. THE MECHANIC MADE IDENTICAL REPAIRS AND STATED THAT BECAUSE THE CONVERTER WAS MANUFACTURED OUT OF PLASTIC, IT WOULD CONTINUALLY FAIL. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239760August 26, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING BETWEEN 65-70 MPH, THE CONTACT HEARD A LOUD BANGING NOISE. HE CONTINUED TO DRIVE UNTIL HE HEARD ANOTHER LOUD BANG. THE TIRE FLATTENED IMMEDIATELY AND HE LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE CONTACT WAS INFORMED THAT THERE WAS A RECALL FOR THE FAILURE; HOWEVER, HIS VEHICLE YEAR WAS EXEMPT. THE MECHANIC ALSO STATED THAT THE SPRING DAMAGED THE SWAY BAR LINKAGE AND TIRE WHICH CAUSED IT TO FLATTEN. THE DEALER ADVISED THE CONTACT TO NOTIFY THE MANUFACTURER; HOWEVER, THE NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS) RECALL ENDED FOR THE 2001 SABLES. FORD ALSO RECOMMENDED THAT HE HAVE THE FRONT SPRINGS REPAIRED AT HIS OWN EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 112,000. UPDATED 092308 *BF UPDATED 09/26/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239280August 22, 2008
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP FOR INSPECTION AND WAS INFORMED THAT THE REAR DRIVER'S SIDE COIL SPRING WAS CORRODED. SHE WAS WARNED THAT IF SHE CONTINUED TO DRIVE THE VEHICLE, THE REAR DRIVER'S SIDE WHEEL WOULD EVENTUALLY FAIL. THE MANUFACTURER TOOK A REPORT AND STATED THAT SHE WILL NEED TO REPAIR THE VEHICLE ON HER OWN BECAUSE NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS) WAS ONLY FOR THE FRONT SUSPENSION COIL SPRING. THE VEHICLE WILL BE REPAIRED. THE FAILURE MILEAGE WAS 111,545 AND CURRENT MILEAGE WAS 112,298.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239161August 21, 2008
SUSPENSION:REAR
REAR BROKEN COIL SPRINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239222August 21, 2008
SUSPENSION:REAR
DISCOVERED A RUBBING SOUND COMING FROM REAR OF CAR AND FURTHER INSPECTION REVILED THAT THE REAR COILS SPRINGS WERE BROKEN. RIGHT REAR SPRING (SHARP EDGE)WAS SCRAPING THE INSIDE OF THE TIRE, BUT NOT ENOUGH TO PUNCTURE. BOTH REAR SPRINGS, STRUTS AND STABILIZERS LINKS WERE REPLACED COSTING $1023.00 I STILL HAVE THE OLD BROKEN SPRINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238654August 18, 2008
SUSPENSION:REAR
RIGHT REAR COIL SPRING BROKE AND CAUSED TIRE TO BLOW OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238797August 18, 2008
SUSPENSION:REAR
2002 MERCURY SABLE. REAR SPRINGS AND STRUTS SAGGING CAUSING LOW/UNSTABLE RIDE AND CRUNCHING NOISE. SERVICE ATTENDANT SAID CONDITION COULD BE DANGEROUS AND IS COMMON PROBLEM WITH SABLE/TAURUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238546August 17, 2008
ENGINE AND ENGINE COOLING
WHILE DRIVING- CAR JERKED, DASH LIGHTS LIT, ENGINE STOPPED. CAR TOWED TO CLOVIS FORD DEALER- DEFECTIVE ENGINE CAM POSITION SENSOR (P/N 1F1Z6B288 BA) AND CAM POSITION SENSOR DRIVE (DA 2089). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237916August 12, 2008
SUSPENSION:REAR
REAR COIL SPRING BROKE , POSSIBLE REAR TIRE PUNCTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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