Mercury Sable Complaints

5,381 consumer complaints on file.

#11328198June 10, 2020
POWER TRAIN
IDRIVING UNDER NORMAL CONDITIONS ON A CITY STREET IN 2003 MERC SABLE WITH 33K MILES. WHILE IN MOTION, THE TRANSMISSION FAILS WITH NO FORWARD OR REVERSE WORKING OR ANY OTHER MECHANICAL WARNINGS.( NO TRANSMISSION CODES ON OBDII. I WAS IMMEDIATELY ABLE TO COAST INTO A DRUGSTORE PARKING LOT. CAR TOWED TO LOCAL FORD DEALER. DEALER INFORMED THAT THE TORQUE CONVERTER SPLINES HAVE FAILED AND TORQUE CONVERTER NEEDS TO REPLACED FOR $ 1726.00. DEALER REPAIRED VEHICLE, REPLACED WITH FORD RE-MANUAFACTURED TORQUE CONVERTER. SEARCHED INTERN NET AND FOUND SAME NUMEROUS COMPLAINTS OF FORD TORQUE CONVERTERS SPLINE FAILURES. BASED ON THE TYPE AND NUMBER OF COMPLAINTS THIS APPEARS TO WARRANT AN AUDIT OF THIS SAFETY PROBLEM. THERE ARE OTHER REPORTED COMPLAINTS THAT VEHICLES WERE TRAVELING ON HIGHWAYS AND SUFFERED TRANSMISSION FAILURES WHILE IN MOTION WITHOUT ANY WARNINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322616April 29, 2020
ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE HEATER FAILED TO BLOW HOT AIR. THE CONTACT STATED THAT THE WINDSHIELD DEFROSTER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO LB SMITH FORD LOCATED AT 1100 MARKET ST, LEMOYNE, PA 17043, (717)761-6700, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEATER COIL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321890April 22, 2020
STEERING, SUSPENSION, WHEELS
I GOT IN MY CAR STARTED TO DRIVE AND HEARD SOMETHING SNAP THEN SMOKE CAME FROM THE HOOD AND THE CAR PULLED HARD RIGHT. I IMMEDIATELY STOPPED AND PARKED THE CAR. THE COIL SPRING BROKE AND DUG INTO MY FRONT PASSENGER TIRE AND IT PULLED THE AXLE OUT OF THE CV JOINT.I WAS IN ALLENTOWN,PA. ON A MAIN ROAD IN THE CITY. FEB.8,2020.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11320752April 10, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT WHILE BRAKE LIGHTS WERE ACTIVATED, THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE FROM PARK INTO DRIVE. FRED BEANS FORD OF DOYLESTOWN (876 N EASTON RD, DOYLESTOWN, PA 18902), (215) 348-2901) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE STOP LAMP SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16E026000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE RECALL WAS FOR THE YEAR 2003 VEHICLES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299171January 14, 2020
AIR BAGS
THE AIR BAG ON THE FRONT PASSENGER SIDE HAS PARTIALLY INFLATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289653December 17, 2019
STEERING
TL* THE CONTACT OWNS A 1999 MERCURY SABLE WAGON. WHILE DRIVING 40 MPH, THE STEERING WHEEL BECAME LOOSE AND WAS UNABLE TO CONTROL THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 149,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289660December 17, 2019
STEERING
WHILE DRIVING THE STEERING WHEEL BECAME LOOSE AND MADE IT VERY HARD TO STEER ALMOST CAUSING ME TO HAVE A ACCIDENT AFTER COMING TO A STOP THE STEERING WHEEL WAS OFF CENTER AND VERY HARD TO TURN HAD TO GET CAR TOWED.I FIND THIS TO BE A COMPLETE RIP OFF BECAUSE I SEE NUMEROUS COMPLAINTS OF STEERING PROBLEMS OF THE SAME MATTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270869October 24, 2019
POWER TRAIN
AFTER LEAVING A STOP, THE CAR WAS ABLE TO MOVE, THEN ALL OF A SUDDEN, THE CAR WOULD NOT CHANGE GEARS AND STAYED IN A NUETRAL POSITION. AFTER SAFELY PARKING THE CAR, IT WILL NOT SHIFT INTO DRIVE OR REVERSE. LOOKING ONLINE I SEE NUMEROUS CONSUMER WITH THE SAME ISSUE AND THE COST IS MORE THAN THE CAR IS WORTH, BUT IS A KNOWN ISSUE THAT THE MANUFACTURER WILL NOT TAKE THE BLAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267023October 8, 2019
ENGINE
I AM HAVING PROBLEMS WITH IT STALLING CONSTANTLY WHEN I HAVE SAT AT A LIGHT I DONT JAVW THE MONEY TO FIX THIS DUE TO ON A FIXED INCOME WAS TOLD IT HAS A PROBLEM WITH THE THROTTLE CONTROL ISSUE AND THEY SAID THERE WAS A RECALL ON IT DUE THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252862September 3, 2019
VEHICLE SPEED CONTROL
GAS PEDAL STICKS. CRUISE CONTROL RANDOMLY TURNS ITSELF ON VEHICLE ACCELERATES ON IT'S OWN WITHOUT WARNING. HAVE HAD TO SHUT THE CAR OFF OR SHIFT INTO NEUTRAL WHILE DRIVING. IT'S ABSOLUTELY TERRIFYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222297June 24, 2019
STRUCTURE:BODY
THE CARS UNDERBODY HAS FULLY RUSTED EVERY SINCE I BOUGHT IT BACK IN 2015 MY FLOOR PANELS ARE COMPLETELY RUSTED. THE CARS SIDE SKIRTS CAME OFF THE CAR ON BOTH SIDES BECAUSE I HIT A POTHOLE IN THE STREET, UNDER THAT IS FULL OF RUST. THE CAR WAS DRIVEN TO AND FROM WORK. I FEEL LIKE THIS IS POSING A THREAT TO ME AS WELL AS OTHER DRIVERS. ANYTHING CAN COME A LOOSE AND I CAN CRASH AND WHO KNOWS WHAT ELSE CAN HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204859April 30, 2019
VEHICLE SPEED CONTROL
SO SORRY TO BOTHER YOU. I HAVE A MERCURY SABLE 03 WHICH HAS BEEN ACCELERATING BY ITSELF BECAUSE THE THROTTLE CABLE GETS STUCK. I SAW AN ARTICLE THAT SAID MY YEAR TAURUS AND SABLE HAVE THIS PROBLEM AS WELL AS SAW THAT ALL THOSE IN THE JUNK YARD HAVE THE EXACT SAME PROBLEM. IN THE ARTICLE IT SAID FORD AGREED TO FIX THOSE TO STOP FURTHER INVESTIGATION. HOW WOULD I GO ABOUT GETTING THIS FIXED? PLEASE AND THANK YOU. MY VEHICLE STARTED GOING 79 AND WOULDN'T STOP. EVEN IN NEUTRAL IT WENT 4000 RPM UNTIL THE THROTTLE CABLE WAS UNJAMMED. AND CONTINUES TO DO SO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195649April 11, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HANDLED POORLY AND WAS UNSTABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENTIRE SUSPENSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191700March 26, 2019
VEHICLE SPEED CONTROL
I WAS DRIVING MY CAR ON A CITY STREET AND THE CAR STARTED ACCELERATING ON ITS OWN AND I TRIED TO BRAKE BUT MY BRAKES WOULD NOT WORK. I HAD TO PUT BOTH FEET ON THE BREAK TO SLAM HARD ENOUGH TO TRY TO GET IT TO SLOW DOWN EVEN A LITTLE. I FOUND OUT THAT THE THROTTLE CABLE GOT STUCK AND COULD NOT GO BACK IN CAUSING THE CAR TO KEEP ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191343March 25, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH FULL FORCE TO GET THE VEHICLE TO EVENTUALLY STOP. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V266000 (SERVICE BRAKES). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189691March 18, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 40 MPH, THE BRAKE WARNING INDICATOR ILLUMINATED. ALSO, WHILE APPROACHING A RED LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO STOP THE VEHICLE. THE CONTACT POWERED OFF AND RESTARTED THE ENGINE WHILE AT A RED LIGHT AND WAS ABLE TO DRIVE HOME. THE VEHICLE WAS LATER TOWED TO HELFMAN FORD (LOCATED AT 12220 SOUTHWEST FWY, STAFFORD, TX 77477, (281) 240-3673) WHERE IT WAS DIAGNOSED THAT THERE WAS A FAULTY BRAKE SENSOR THAT NEEDED A BRAKE MASTER CYLINDER REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 40,200. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181221February 19, 2019
FUEL/PROPULSION SYSTEM
THE CAP INDICATOR LIGHT IS ON. AFTER CHECKING IT SEVERAL TIMES I WAS INFORMED BY AN AUTO TECHNICIAN THAT THE NECK OF THE FUEL PIPE NEEDS TO BE REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180282February 15, 2019
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 50 MPH ON THE HIGHWAY, THE ACCELERATOR PEDAL SUDDENLY DROPPED DOWN AND THE VEHICLE ACCELERATED TO 120 MPH. THE CONTACT SHIFTED INTO NEUTRAL, BUT THE RPMS CONTINUED REVVING AT MAXIMUM CAPACITY. WHEN THE VEHICLE STARTED TO SLOW DOWN, THE CONTACT TURNED OFF THE ENGINE. THE VEHICLE EVENTUALLY CAME TO A ROLLING STOP ON THE SIDE OF THE ROAD. THE CONTACT WAITED TEN MINUTES AND ATTEMPTED TO RESTART THE VEHICLE, BUT THE ENGINE REVVED UP AGAIN; THEREFORE, THE CONTACT QUICKLY TURNED THE VEHICLE BACK OFF. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. FUTURE FORD OF SACRAMENTO (4625 MADISON AVE, SACRAMENTO, CA 95841, (916) 473-1047) STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151781November 15, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 5 MPH, THE VEHICLE BRUSHED AGAINST A CURB AND THE SIDE IMPACT AIR BAG DEPLOYED. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO TERRY'S FORD OF PEOTONE (363 S HARLEM AVE, PEOTONE, IL 60468, 708-258-9200) AND WAS NOT DIAGNOSED, BUT IT WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151501November 14, 2018
STEERING
TL* THE CONTACT OWNS A 2008 MERCURY SABLE. WHILE DRIVING IN REVERSE, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS LATER TAKEN TO HENNESSY FORD LINCOLN ATLANTA (LOCATED AT 5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341, (770) 624-0200) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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