Mercury Mariner Complaints (2006)

101 consumer complaints on file.

#10512290May 15, 2013
SERVICE BRAKES
WHILE DRIVING IN THE LOS ANGELES, CA THE BRAKE SYSTEM MESSAGE CAME ON INDICATING THAT THE ABS FEATURE HAD SHUT DOWN AND I WAS LEFT WITH ONLY BASIC HYDRAULIC BRAKES. I TOOK IT TO THE FORD DEALER AND THEY FOUND A TECHNICAL BULLETIN THAT INDICATED THEY NEED TO JUMP ONE WIRE IN THE SYSTEM. I HAD THAT DONE AND PAID FOR THE REPAIR. SEVERAL DAYS LATER THE CHECK BRAKE SYSTEM MESSAGE CAME ON AGAIN. BOTH TIMES THE CODE READER INDICATED THERE WAS NOTHING WRONG WITH THE VEHICLE AT THE FORD DEALER. THE CHECK BRAKE MESSAGE CLEARS AFTER YOU TURN THE VEHICLE OFF FOR A PERIOD OF TIME. THE VEHICLE HAS DONE THIS A NUMBER OF TIMES DURING THE FOLLOWING MONTHS INCLUDING ON APRIL 26 AND 29. ON MAY 3, 2013 I REVISITED THE DEALER AND HAD THE SYSTEM RECHECKED AND THEY FOUND NOTHING WRONG. THEY CONNECTED THE CODE READER AND EXAMINED THE VEHICLE AND COULD NOT FIND A PROBLEM. ON MAY 15, 2013, THE CHECK BRAKE MESSAGE CAME ON AND THIS TIME I DID NOT TURN THE VEHICLE OFF SO THE BRAKE SYSTEM MESSAGE (CHECK BRAKE SYSTEM AND THE BUZZER SOUNDING) WAS ON WHEN THE MECHANIC ARRIVED. AGAIN THEY CHECKED THE VEHICLE AND THE CODE READER INDICATED ALL SYSTEMS WERE FINE, EVEN THOUGH THE MESSAGE CENTER SAID THERE WAS A PROBLEM. THE PERSONNEL WE TALKED TO INDICATED THAT THIS PROBLEM HAS HAPPENED TO A NUMBER OF OTHER VEHICLES AND WAS MOST LIKELY CAUSE BY THE WIRING HARNESS BUT COULD NOT GUARANTEE THAT WOULD FIX THE INTERMITTENT PROBLEM. THE COST TO FIX THIS PROBLEM WAS $4000. THIS IN OUR OPINION IS A MANUFACTURER DEFECT. THE WIRING HARNESS HASN'T BEEN TAMPERED WITH AND ALL REPAIRS HAVE BEEN DONE AT A FORD DEALER. THIS IS A SAFETY ISSUE AS THE ABS FAILURE COULD CAUSE AN ACCIDENT ON SLIPPERY ROADS OR DURING FAST STOPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488964December 17, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 MERCURY MARINER. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOORBOARD WHILE DRIVING. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE ACCELERATOR PEDAL WAS DEPRESSED WITH FORCE IN ORDER FOR IT TO RELEASE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 107,313.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482376October 26, 2012
ELECTRICAL SYSTEM
TRAVELING ON THE HIGHWAY, REACHED A SPEED OF 65, " STOP SAFELY NOW " WARNING SHOWED UP ON THE ELECTRONIC DASH. SAW THOUSANDS OF COMPLAINTS ABOUT THE SAME. SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475141September 12, 2012
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
CAR WOULD NOT MOVE AT ALL AFTER COMING TO A STOP WHEN MAKING A LEFT TURN IN THE MIDDLE OF AN BUSY INTERSECTION. WITH THE CAR IDLING AT 1000 RPMS, IT WOULD NOT MOVE WHEN I PRESSED THE ACCELERATOR. I HAD TO SHUT THE VEHICLE DOWN COMPLETELY, RESTART IT, AND THEN IT WOULD MOVE FORWARD ONLY IF I PRESSED THE ACCELERATOR IMMEDIATELY AFTER RESTARTING. IF TRAFFIC DID NOT ALLOW IMMEDIATE TRAVEL, THE CAR WOULD NOT MOVE FORWARD AS PREVIOUSLY DESCRIBED. IF YOU COULD NOT PROCEED IMMEDIATELY THIS CYCLE WOULD CONTINUE MULTIPLE TIMES. THIS HAS HAPPENED ON OVER 30 SEPARATE OCCASIONS WITH THIS VEHICLE. THIS PROBLEM CAUSED MULTIPLE SAFETY RISKS FROM SIDE OR REAR END COLLISIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475066September 11, 2012
STEERING
TL* THE CONTACT OWNS A 2006 MERCURY MARINER. THE CONTACT STATED THAT HE NOTICED A STAIN ON THE DRIVEWAY AND TOOK VEHICLE TO DEALER FOR INSPECTION. THE DEALER DIAGNOSED THAT THE HIGH PRESSURE POWER STEERING HOSE WAS LEAKING POWER STEERING FLUID. THE VEHICLE WAS NOT REPAIRED, PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO DEALER. THE FAILURE AND CURRENT MILEAGE WAS 18,473.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471208August 16, 2012
SERVICE BRAKES
I HAVE A MERCURY MARINER HYBRID 2006. COMING UP TO RED LIGHT AND VEHICLE SUDDENLY HAD NO BRAKES, THE PEDAL WOULD NOT PUSH IN EITHER. NO LIGHTS HAD EVER COME ON AND NO WARNING SIGNS WERE EVER RECEIVED. THE CAR WAS IN GREAT CONDITION AND WAS REGULARLY TAKEN CARE OF AND HAD PREVENTABLE MAINTENANCE. UPON FAILURE TO BRAKE I HAD TO MANEUVER THE VEHICLE IN DANGEROUS CONDITIONS JUST TO AVOID AN ACCIDENT. LUCKY FOR ME THIS TIME DID NOT RESULT IN AN ACCIDENT OR INJURY. AFTER REPLACING THE MASTER BRAKE CYLINDER (AS PER FORD RECOMMENDATIONS) I AGAIN HAD THE SAME PROBLEM. THIS TIME, NARROWLY AVOIDING CRASHING INTO MY OTHER VEHICLE WHICH WAS IN MY DRIVEWAY. THIS WAS AGAIN, WITHOUT ANY NOTICE OR WARNINGS. NOW, BY RESEARCHING ONLINE I FIND THAT THIS PROBLEM IS EXISTING AND MERCURY / FORD WILL DO NOTHING ABOUT IT BECAUSE NO SERIOUS INJURY HAS OCCURRED YET? I CAN'T AFFORD TO REPLACE THE HCU, SO I WILL BE TRADING IN FOR ANOTHER TYPE OF VEHICLE...SAD TO SAY. I WOULD HAVE STAYED A LOYAL CUSTOMER, IF NOT FOR THE SOUR TASTE IN MY MOUTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467885July 26, 2012
ENGINE, VEHICLE SPEED CONTROL
I WAS ENTERING THE INTERSTATE 430 AT THE MAUMELLE, ARKANSAS ON RAMP AND BEGAN ACCELERATING TO MERGE WITH RUSH HOUR TRAFFIC. I NOTICED THAT I HAD ACCELERATED FASTER THAN NORMAL...70 MPH. I TOOK MY FOOT OFF THE ACCELERATOR TO SLOW DOWN, BUT I DIDN'T SLOW DOWN. I THOUGHT I MUST HAVE HIT THE CRUISE CONTROL BUTTON, SO I HIT THE OFF BUTTON AND BRAKE AND SLOWED SLIGHTLY...60MPH THE CRUISE CONTROL WAS NOT ON. I LET OFF THE BRAKE AND CAR BEGAN ACCELERATING BACK UP TO 65 MPH VERY QUICKLY. BY THIS TIME, I WAS ENTERING THE INTERSTATE 40 ON RAMP/CRYSTAL HILL EXIT IN NORTH LITTLE ROCK, ARKANSAS. I REALIZED THAT MY BRAKES WERE NOT SLOWING MY SUV AND I HAD TO GET THE CAR TO A STOP. I STAYED ON THE CRYSTAL HILL EXIT...PUSHING ON BRAKES AS HARD AS I COULD. I ONLY SLOWED TO ABOUT 40 OR 50 MPH. I TURNED MY HAZARD LIGHTS AND BEGAN EDGING TO THE SHOULDER. SO STILL PUSHING ON MY BRAKES, I PUT THE SUV IN NEUTRAL. I FINALLY STOPPED ABOUT 100 FEET FROM THE STOP SIGN AT THE CRYSTAL HILL ROAD. WHEN I STOPPED, I NOTICED THE ENGINE WAS REVVING A LOT SO I PUT IT IN PARK AND TURNED THE SUV OFF. I TRIED TO STAY CALM FOR ME AND MY BABY SINCE I WAS 35 WEEKS PREGNANT. I WAS LUCKY THAT I DIDN'T HAVE TO CRASH THE CAR TO STOP IT OR I DIDN'T GO INTO LABOR, BUT PUTTING IT IN NEUTRAL WORKED. MY HUSBAND HAD MY SUV TOWED TO CRAIN FORD DEALERSHIP. THEY HAVE DIAGNOSED THE PROBLEM TO BE THE AIR INTAKE VALVE AND THE THROTTLE POSITION SENSOR. THE TOW TRUCK DRIVER AND THE MECHANIC AT THE DEALERSHIP SAID THE SUV WAS MESSED AND BARELY GOT IT IN THE GARAGE TO REPAIR WHICH THE DEALERSHIP IS WORKING ON...ONE WEEK LATER. THE DIAGNOSIS WAS VERBAL FROM THE DEALERSHIP...NOTHING IN WRITING AS OF YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467682July 25, 2012
ENGINE, FUEL/PROPULSION SYSTEM
DRIVING AT HIGHWAY SPEEDS, VEHICLE SUDDENLY SHUT DOWN AND DISPLAYED A "STOP SAFELY NOW" MESSAGE ON THE LCD AND A WARNING LIGHT ON THE DASH. THE ENGINE JUST SHUT OFF COMPLETELY, NO ELECTRIC DRIVE EITHER. EXTREMELY DANGEROUS CONDITION. THIS HAPPENED TWICE. VEHICLE RESTARTED WITHIN A MINUTE AND OPERATED NORMALLY FOR ABOUT 30 MINUTES. THIS IS A COMMON PROBLEM WITH THE MERCURY MARINER AND FORD ESCAPE VERSIONS OF THIS VEHICLE. THERE IS EXTENSIVE DOCUMENTATION OF THIS ISSUE HERE: HTTP://WWW.GREENHYBRID.COM/DISCUSS/F26/STOP-SAFELY-NOW-11900/ APPARENTLY, MOST OF THESE CASES ARE CAUSED BY FAILING COOLING PUMPS. I JUST DON'T SEE HOW FORD COULD THINK TO PROGRAM A VEHICLE TO JUST SHUT DOWN BECAUSE A COMPONENT WAS OVERHEATING? HOW ABOUT A WARNING LIGHT AND TONE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466707July 20, 2012
ENGINE
TL* THE CONTACT OWNS A 2006 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE VEHICLE STALLED WITH THE ILLUMINATION OF THE STOP ENGINE WARNING LIGHT. THE VEHICLE WAS UNABLE TO BE RESTARTED AND WAS TOWED TO A MECHANIC. AFTER PERFORMING A DIAGNOSTIC, THEY COULD NOT FIND A FAILURE WITH THE VEHICLE. THE CONTACT PICKED UP THE VEHICLE FROM THE MECHANIC AND ON HER WAY HOME THE VEHICLE STALLED AGAIN. THE VEHICLE WAS ABLE TO BE RESTARTED AND TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING FURTHER DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED O THE ISSUE. THE FAILURE MILEAGE WAS 108,850 AND THE CURRENT MILEAGE WAS 108,890.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466715July 20, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE ACCELERATOR PEDAL BEGAN TO STICK IN A PARTIALLY DEPRESSED POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE ACCELERATOR CABLE WAS REPLACED. THE FAILURE RECURRED APPROXIMATELY TWO MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC FOR THE SAME REPAIR. THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460214June 1, 2012
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
ON I-66W VEHICLE LOST ENGINE POWER AT HIGHWAY SPEED. DISPLAYED STOP SAFELY NOW AND MASTER VEHICLE ELECTRICAL HAZARD WARNING LAMP. THE INCIDENT WAS EXTREMELY HARROWING FOR THE DRIVER AS THE POWER CUTOFF WAS UNEXPECTED AND IMMEDIATE. COASTED TO SHOULDER. A RESTART, PER THE OWNER MANUAL, WAS ATTEMPTED BUT DID NOT WORK. TRANSPORTED ON FLATBED TO FORD DEALERSHIP. DEALERSHIP STATED HYBRID BATTERY HARNESS, HYBRID COOLING FANS, AND THROTTLE BODY NEEDED TO BE REPLACED AND PCM REPROGRAMMED FOR $1900 TO 'FIX ISSUE. OWNER REQUESTED A NEW 12V FRONT BATTERY AND WARNING CEASED. OWNER DECIDED TO DO SOME RESEARCH AND TEST DRIVE SHORT DISTANCES. ON 5/24 THE ENGINE CUT OFF IN AN OFFICE PARKING LOT. VEHICLE WAS ABLE TO BE RESTARTED AND GO 4 MILES BACK TO RESIDENCE AFTER THE CARPET COVERING THE HYBRID BATTERY WAS PULLED UP AND THE CABIN A/C TURNED TO HIGH IN AN EFFORT TO COOL THE BATTERY AREA (IT DID NOT FEEL HOT BUT THE OWNER BELIEVED IF A TEMP READING WAS THE CAUSE A FEW DEGREES COOLER MIGHT HELP). A WEALTH OF INFO WAS FOUND INDICATING THIS WAS A KNOWN PROBLEM AND HAD MULTIPLE FORD TECHNICAL SERVICE BULLETINS ISSUED (09-18-6 SEP 09 HYBRID SYSTEMS - RED TRIANGLE ON/DTC P0A27 SET'). THE OWNER COMPILED A LIST OF 88 COMPLAINT NUMBERS ON THE NHTSA SITE THAT INDICATE SUBSTANTIALLY SIMILAR EXPERIENCES FROM 2005-2008 FORD ESCAPE HYBRID / MERCURY MARINER HYBRID OWNERS. BELIEVE ROOT CAUSE IS A DESIGN FLAW IN THE PCM S/W THAT REMOVES ENGINE POWER WHEN A MINOR DEVIATION FROM THE NOMINAL BATTERY TEMP RANGE IS SENSED. LIKELY CONTRIBUTING ISSUE IS A POORLY DESIGNED HYBRID BATTERY COOLING SYSTEM (BATTERY HARNESS, BATTERY COOLING FANS, MEC PUMP, BLEND DOOR, RELAYS). THE NHTSA IS URGED TO OPEN AN INVESTIGATION INTO THE STOP SAFELY NOW/MASTER VEHICLE ELECTRICAL HAZARD ENGINE SHUTDOWNS. VEHICLE IS NOT REPAIRED AND CAN BE MADE AVAILABLE FOR INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454835April 11, 2012
WHEELS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 MERCURY MARINER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT A LOCAL MECHANIC FOR ROUTINE MAINTENANCE, SHE WAS INFORMED THAT THE REAR DRIVER'S WHEEL AND FRAME WERE SEVERELY CORRODED. THE CONTACT WAS ALSO INFORMED THAT THE WHEEL AND FRAME SEPARATED FROM THE BODY OF THE VEHICLE. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452821March 23, 2012
SERVICE BRAKES, HYDRAULIC
THE TRAFFIC LIGHT TURNED YELLOW, I APPLIED THE BRAKES WHICH WORKED MOMENTARILY THEN RELEASED AS THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOORBOARD. NO WARNING LIGHTS ILLUMINATED IN THE INSTRUMENT PANEL. USING THE EMERGENCY BRAKE I STOPPED SHORT OF BLOCKING THE INTERSECTION. UPON STOPPING IT WAS DETERMINED THAT ON LEVEL GROUND WITH THE VEHICLE IDLING IN DRIVE AND THE BRAKE PEDAL FULLY DEPRESSED THERE WAS NOT ENOUGH BRAKE FORCE TO KEEP THE VEHICLE FROM MOVING FORWARD. INSPECTION OF THE VEHICLE REVEALED THAT THE LEFT (DRIVER SIDE) FRONT FLEXIBLE BRAKE LINE HAD RUPTURED AND THAT THERE HAD BEEN A SMALL AMOUNT OF BRAKE FLUID LOST FROM THE MASTER CYLINDER. THIS LINE IS ABOUT 17 INCHES LONG WITH A METAL SLEEVE IN THE MIDDLE WHERE IT IS ATTACHED TO THE VERTICAL STRUT FOR SUPPORT. THE RUPTURE WAS AT THE TOP OF THIS SLEEVE. WHILE BLEEDING THE BRAKES AFTER THE LINE WAS REPLACED, IT WAS FOUND THAT THE LOW BRAKE FLUID SENSOR WORKED. IS THIS AN UNKNOWN "SAFETY FEATURE" OF ABS? IF IT IS, PROGRESS HAS BROUGHT US BACK TO WHERE AN INDIVIDUAL PART CAN CAUSE THE SAME CATASTROPHIC FAILURE AS BEFORE THE SPLIT SYSTEM WAS INTRODUCED IN THE 1960S. I AM THE ORIGINAL OWNER OF THIS VEHICLE. THIS HAS BEEN REPORTED TO FORD MOTOR COMPANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451388March 13, 2012
SERVICE BRAKES, HYDRAULIC
L/H TONE RING ON AXEL CRACKED AND THREW AN ABS WARNING, BRAKE SERVICE WARNING AND 4WD LIGHT BLINKING. AT APPROX 65,000 THE R/H TONE RING CRACKED AS WELL BUT WAS SMALL ENOUGH THAT IT DID NOT TRIP THE SENSOR. I NOTICED A CLICKING SOUND WHEN TURNING INTO PARKING SPACES. THIS WAS FIXED UNDER MY EXTENDED WARRANTY. FROM SEARCHES ON THE INTERNET THIS SEEMS TO BE A DESIGN FLAW OF THIS WEAK PART. DEALERS TRY TO GET YOU TO REPLACE THE ENTIRE AXEL WHICH IS NOT NEEDED AS DID THE FORD DEALER IN MARGATE. FORD SHOULD BE REPLACING THESE TONE RINGS WITH A PART WITH STRONGER TENSILE STRENGTH SO IT DOES NOT CRACK. THIS NEEDS TO BE A RECALL AS IT WILL STRAND MANY WHO SEE ALL THE LIGHTS AND WARNINGS GO OFF AND THINK THEY CANNOT CONTINUE DRIVING. THIS IS A POOR DESIGN, A POORLY MADE PART AND THROUGH IT'S DEALER NETWORK A RIP-OFF FOR CUSTOMERS WHO ARE TOLD THE ENTIRE AXEL NEEDS REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436515November 20, 2011
ENGINE AND ENGINE COOLING
SUDDEN ABRUPT STOPPAGE OF GAS MOTOR (IN HYBRID VEHICLE) WITH SLOWING TO < 30 MPH WHILE IN FREEWAY DRIVING. WITHOUT WARNING, THE MOTOR SIMPLY CUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436194November 17, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2006 MERCURY MARINER. THE CONTACT WAS DRIVING 50 MPH WHEN THE VEHICLE STALLED. THE VEHICLE WOULD NOT SHIFT INTO GEAR AND WAS TOWED TO THE DEALER. THE DEALER ADVISED THAT THE TRANSMISSION MALFUNCTIONED AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS NOT REPLACED. THE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427147September 26, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING THE VEHICLE, THE INSTRUMENT PANEL AND GAUGE FAILED TO OPERATE. THE FAILURE OCCURRED THREE TIMES. ON ONE OCCASION THE VEHICLE WOULD NOT START UNTIL SEVERAL ATTEMPTS WERE MADE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE IDENTICAL FAILURE AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE FAILURE PROGRESSED OVER A PERIOD OF TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397373April 25, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT WAS DRIVING 35 MPH WHEN THE ACCELERATOR PEDAL BECAME STUCK. THE FAILURE WOULD OCCUR INTERMITTENTLY AND THE CONTACT WOULD HAVE TO TAP THE PEDAL SEVERAL TIMES BEFORE IT WOULD RELEASE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT A TUBE WOULD NEED TO BE CLEANED IN ORDER TO KEEP THE PEDAL FROM STICKING. THERE WERE NO RECALLS RELATED TO THE FAILURE AND THE REPAIRS OF $400 WERE AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360654October 15, 2010
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 MERCURY MARINER. THE CONTACT STATED WHILE DRIVING 5 MPH, THE SMART JUNCTION BOX THAT CONTROLLED THE EXTERIOR LIGHTS FAILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT CONTACT THAT THE PARTS NEEDED TO MAKE REPAIRS TO THE VEHICLE WERE ON BACKORDER FOR THE NEXT THREE MONTHS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355389September 13, 2010
SERVICE BRAKES, ELECTRIC
ABS AND BRAKE FAILURE LIGHT; INDICATIVE OF A KNOW PROBLEM AND SUBSEQUENT REPLACEMENT OF THE MASTER BRAKE CYLINDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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