Mercury Cougar Complaints (2000)

211 consumer complaints on file.

#10005264February 4, 2003
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
VEHICLE HAD LOSS OF POWER AND LIGHTS WERE FLICKERING. WIRING HARNESS, ALTERNATOR AND VOLTAGE REGULATOR NEED REPLACED.VEHICLE HAS 47000 MILES ON IT. DEALER SAID IT WAS 4TH COUGAR WITH EXACT SAME PROBLEM BUT YET NO RECALL. COST OF REPAIR IS AT LEAST $800.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004812January 28, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
PROBLEMS WITH THE TRANSMISSION, WHEN SHIFTING INTO GEAR VEHICLE WILL SHAKE VIOLENTLY. DEALER WAS NOT CONTACTED AT THE TIME OF THIS CALL. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003572January 28, 2003
AIR BAGS:FRONTAL
I WAS IN A MINOR MVA IN WHICH THE AIRBAGS BOTH DEPLOYED. DAMAGE TO MY VEHICLE WAS COSMETIC BUT I HAVEN'T BEEN THE SAME SINCE. I SUFFER FROM ATTACKS OF VERTIGO, DIZZINESS, BLURRED VISION, LIGHT HYPERSENSITIVITY, LOUDNESS SENSITIVITY AND HAVE CONSTANT TINNITUS TO NAME A FEW. AIRBAGS SHOULD BE OPTIONAL EQUIPMENT AND ALL EXSISTING AUTO'S WITH THEM SHOULD HAVE ON/OFF SWITCHES INSTALLED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10001673December 30, 2002
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING AT 30 MPH THE VEHICLE SHUT DOWN AND THE CONSUMER HIT THE CURB. DEALER CONTACTED. PLEASE PROVIDE ADDITIONAL INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023874December 6, 2002
STEERING
THE CONSUMER WISHES TO ACKNOWLEDGE THAT NUT FELL FROM AN AREA WHICH TURNS THE FRONT WHEELS FROM THE PASSENGER SIDE. PRIOR TO THIS, THE VEHICLE WAS BEING WORKED ON FOR THE ALTERNATOR. THIS FAILURE OCCURED WHEN COMING TO A STOP WITH THE PASSENGER SIDE FRONT WHEEL TURNED OUTWARD AND DRIVERS SIDE STILL STRAIGHT. PLEASE DESCRIBE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769691November 14, 2002
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
SAME AS PREVIOUSLY RECORDED ISSUE, HOWEVER, THIS TIME THE REPLACED PART (ALTERNATOR) FAILS AFTER ONE DAY OF OPERATION. VEHICLE BROKE DOWN AGAIN, WHILE APPROACHING TRAFFIC LIGHT. ALL LIGHTS WENT OUT, GAUGES WERE NOT RESPONDING, RADIO SHUT OFF ETC. AGAIN, POSSIBLE FAILURE REPORTED IN WARRANTY PERIOD, HOWEVER, DEALER AND MANUFACTURER REFUSE TO REPAIR. 11/12/2002 REPAIR APPEARS TO HAVE NOT BEEN WORKING. WILL NEVER BUY FOMOCO PRODUCT AGAIN. CONTEMPLATING CONTACTING ATTORNEY AND RESOLVE SITUATION WITH FOMOCO. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769652November 13, 2002
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
PRIOR TO FAILLURE, DEALERSHIP AND MANUFACTURER WERE CONTACTED REGARDING THE FLASHING BATTERY LIGHT. LIGHTS WOULD DIM DURING ACCELERATIONS OR REVING OF ENGINE. PRIOR TO FINAL WARRENTY CHECK (@ 35.800 MILES), NOTIFIED DEALERSHIP THAT ALTERNATOR PROBABLY NEEDED REPLACEMENT. THIS WAS DENIED BY DEALERSHIP. NOW, 1500 MILES LATER, AND OUT OF WARRANTY, ALTERNATOR FAILS CAUSING VEHICLE TO STALL IN THE MIDDLE OF THE ROAD. SAFETY ISSUE, SINCE MANY MORE FOMOCO VEHICLES (COUGARS, CONTOURS) HAVE BEEN EXPERIENCING THIS SAME PROBLEM. HOWEVER FOMOCO REFUSES TO ISSUE RECALL TOTAL REPAIR COST $700. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022621November 13, 2002
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE ALTERNATOR BLOWING OUT WHILE DRIVING THE VEHICLE.DEALER HAS BEEN CONTACTED AND HAS FIX THE PROBLEM WITH THE VEHICLE. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018608September 13, 2002
VISIBILITY:SUN/MOON ROOF ASSEMBLY
CONSUMER STATES WHLE DRIVING THE SUN ROOF HINGES BROKE, CONSUMER WILL FILL IN ADDITIONAL INFORMATION PERTAINING TO THE SAME VEHICLE. DEALER HAS BEEN NOTIFIED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013389July 8, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING AT 30 MPH GAS PEDAL GOT STUCK AND VEHICLE STARTED TO ACCELERATE TO 100 MPH BEFORE SLOWING DOWN,. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012610June 25, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER WAS PULLING INSIDE OF A PARKING LOT AND WITHOUT PRIOR WARNING SHE APPLIED BRAKES AND PEDAL WENT DOWN TO THE FLOOR , HITTING A TREE. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8009446May 8, 2002
AIR BAGS
WHILE DRIVING AN ACCIDENT OCCURRED, AND THE AIR BAG DID NOT DEPLOY, DRIVER SUSTAINED INJURIES. *AK *YH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8009310May 7, 2002
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
HOOD UNLATCHES AT HIGHWAY SPEED. PROBLEM DOESN'T HAPPEN ON CITY ROUTES. THE CONSUMER BEING CONCERN IF IT WILL UNLATCH AND BLOCK THE ABILITY TO SEE WHILE DRIVING. DEALER WAS NOTIFIED AND DUPLICATED THE HOOD. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008833April 30, 2002
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WHILE DRIVING 70MPH THE HOOD FLEW UP, BREAKING WINDSHIELD. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007715April 16, 2002
WHEELS
WHILE DRIVING 60 MPH HEARD NOISE COMING FROM FRONT WHEELS. DEALER CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759783March 25, 2002
VEHICLE SPEED CONTROL
THE CAR HAS STALLED ON ME 3 TIMES WHILE DRIVING. THE FIRST TIME THE VEHICLE STALLED GOING UP A DRIVEWAY WITH THE GAS PEDAL PUSHED IN. THE SECOND TIME THE CAR WAS TAVELING AT 20 MPH TURNING A CORNER WHEN VEHICLE STALLED. 3RD TIME VEHICLE STALLED AT 5 MPH WITH FOOT PRESSED ON GAS PEDAL. THE CAR STALLED AND WOULD NOT START UP, CAUSING IT TO HIT A CURB. THE VEHICLE HAS BEEN IN TO THE DEALERSHIP OVER 12 TIMES, EACH TIME CUSTOMER STATING THE SAME PROBLEM, HOWEVER THEY DO NOT HAVE A SOLUTION. VEHICLE ALSO HAS A FAULTY COOLANT TANK AS THE COOLANT LIGHT IS ALWAYS ON, WITH NO PROBLEMS. THE CARS BRAKES MAKE A STRANGE NOISE WITH NEW BRAKES REPLACED FROM A RECALL. MANY OTHER SMALL DEFECTS SUCH AS THE LEATHER CHIPPING AND SEAT COVERS COMING OFF IN THE FIRST 6 MONTHS OF OWNERSHIP. STILL NOTHING WRONG. THIS IS NO LONGER A MATTER OF WANTING A NEW CAR, IT'S A MATTER OF MY SAFETY, WHICH IS COMPROMISED EVERYTIME I TURN ON THE IGNITION OF THIS CAR. THIS HAS TO BE FIXED BEFORE MY LIFE IS TAKEN. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#758995March 6, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN DRIVING APPROX 50 MPH IN 4TH GEAR, CAR STARTED TO BUCK AND CHUG, SLOWED DOWN TO 25, AND STOPPED AT STOPLIGHT, CAR CHUGGED ONCE AND KILLED/STALLED. COULD NOT START, AFTER 30 MIN CAR STARTED BUT STALLED AFTER MOVING 10 FEET, SEEMED AS IF CAR WASN'T GETTING FUEL. DEALERSHIP AND FIRST DIAGNOSTIC TEST BLAMED FUEL PUMP AND THEY KINDLY REPLACED FUEL PUMP FOR $100 DEDUCTIBLE (CAR 5000 MILES OUT OF WARRANTY). YESTERDAY, 4 DAYS LATER, DRIVING 70 MPH W/CRUISE CONTROL ON, CHUGGING/BUCKINH REOCCURED, AND THEN CAR MPH STARTED DROPPING FAST, DOWNSHIFTED INTO 4TH, PRESSED GAS AND NOTHING HAPPENED. PULLED OVER (CAR NEVER KILLED) AND PUT CAR IN 1ST GEAR AND TOOK OFF, 5 MILES LATER IT HAPPENED AGAIN (4 TIMES TOTAL). CALLED DEALERSHIP, BLAMED BAD GAS OR WATER IN THE TANK FREEZING IN COLD WEATHER, BOTH OCCURANCES HAPPENED AT 1/4 TANK OF GAS, ADDED "HEAT" TO REMOVE ANY WATER, AND WILL SEE WHAT HAPPENS NEXT TIME I AM AT 1/4 TANK. PROBLEM DOES NOT SEEM WATER/GAS RELATED PROBLEM IS INTERMITTENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004424February 22, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE STALLS DUE TO FUEL PUMP FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899973December 7, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLED WHILE DRIVING.SOMETIMES VEHICLE WILL RESTART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899974December 7, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE STALLS WHILE DRIVING. AT TIMES, VEHICLE WILL JERK / STALL. VEHICLE WILL NOT RESTART. CONTACTED DEALER, AND DEALER REPLACED FUEL PUMP. PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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