Mercury Cougar Complaints (1993)

195 consumer complaints on file.

#728780August 23, 2000
ENGINE AND ENGINE COOLING:ENGINE
BOTH HEAD GASKETS WENT OUT AT THE SAME TIME, CONTACTED M. MOTORS ABOUT IT TO SEE IF THERE WAS A RECAL BUT WAS TOLD NO THERE WAS NOT, NOTHING THEY COULD DO OTHER THAN ME REPAIR IT, TOOK TO ANOTHER MECHANIC FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728380August 18, 2000
ENGINE AND ENGINE COOLING:ENGINE
I SPOKE TO THE DEALER, AND THEY STATED OTHER COUGARS INCLUDING MODEL YEAR 1993 WERE BEING RECALLED. MY COUGAR WAS NOT AMONG THE ONES BEING RECALLED FOR THE HEAD GASKET PROBLEM. I WAS TOLD BY OTHERS THAT I SHOULD NOT HAVE THIS PROBLEM WITH THE LOW MILEAGE ON MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726341August 1, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEAD BOLT FAILURE, SEE TSB 95-310. MERCURY DECLINES REPAIRS ON VEHICLES PRIOR TO 1995 EVEN THOUGH TSB IS LISTED FOR 1992-1995 FORD AND MERCURY CARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725478July 15, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
YOUR SITE SAYS THERE ARE 3 RECALLS ON MY CAR BUT FORD SAYS THERE ARE NONE ON MY CAR BUT I KNOW THERES AT LEAST ONE BECAUS I HAD IT FIXED BYE THEM (THE FULE LINE RECALL I HAD FIXED BYE THEM ) THAY CLAME THE OUTHER 2 RECALLS DONT APPLIY TO MY CAR IS THIS TRUE OR ARE THAY HIDDING SOMETHING OR JUST DONT WANT TO PAY TO FIX THE RECALL PLEASE LET ME KNOW THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725197July 10, 2000
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE PASSENGER DOOR HINGE FAILED, NOT ALLOWING THE DOOR TO OPEN OR CLOSE PROPERLY. DEALER SENT US TO A LOCAL REPAIR SHOP (AT OUR OWN EXPENSE) AND THEY TOOK 5 DAYS TO PERFORM THIS SIMPLE REPAIR! THE DRIVER'S DOOR HAD THIS SAME PROBLEM A COUPLE YEARS AGO. THE DOORS ARE VERY HEAVY AND LONG AND JUST SEEMS TO BE BADLY DESIGNED. THE PASSIVE SEAT BELT JAMMED IN THE FRAME OF THE DOOR THAT WAS FIXED. DON'T KNOW IF IT WAS RELATED SOMEHOW TO THE DOOR HINGE, BUT HAPPENED ABOUT THE SAME TIME. SHOP WAS TOLD TO FIX DOOR, AND THEY DID, BUT THE SEAT BELT DID NOT RECOVER. HAVE NOT DECIDED WHETHER OR NOT TO FIX IT YET. IT IS JAMMED AT THE BACK, SO WE CAN STILL SLIP THE HARNESS OVER OUR SHOULDERS, SO WE ARE RESTRAINED PROPERLY, BUT IT NO LONGER MOVES BACK AND FORTH ALONG THE DOOR FRAME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725012July 6, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STARTED SPUTTERING AND TEMP. GOT HOT IMMEDIATELY. WATER AND ANTIFREEZE STARTED COMING OUT TAIL PIPE. CAR WAS NOT DRIVEABLE EXCEPT TO GET IT TO A REPAIR SHOP AT A VERY SLOW RATE OF SPEED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724924July 4, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724126June 16, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EXTERIOR LIGHTING:HEADLIGHTS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863556June 14, 2000
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER WAS TRAVELING ABOUT 50MPH & HEAD GASKET BLEW. CONSUMER SLIGHTLY LOST CONTROL OF VEHICLE. DEALER TOLD CONSUMER THAT WOULD HAPPEN. VEHICLE WAS TAKEN PERIODICALLY TO DEALERSHIP, AND IT WAS UNCLEAR WHY THEY DIDN'T DETECT THE PROBLEM BEFORE IT HAPPENED. CONSUMER WAS CONTACTING MANUFACTURER. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723915June 12, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723711June 7, 2000
ENGINE AND ENGINE COOLING:ENGINE
AFTER TALKING WITH A REPRESENTATIVE WITH THE COMPANY HE ADMITTED THEY KNOW THERE IS A PROBLEM WITH THIS ENGINE AND THE HEAD GASKETS BUT PLAN NO RECALLS AT THIS TIME. THE LOCAL DEALER HAS NOW STARTING OFFERING TO REPLACE THE HEAD GASKETS AT A REDUCED PRICE TO KEEP THERE CUSTOMERS HAPPY , BUT THAT DOES NOT HELP ME I ALREADY HAD MINE FIXED. FORD IS RECALLING THE THUNDERBIRD BUT NOT THE COUGAR THEY ARE BASICALLY THE SAME CAR WHAT IS THER PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723547June 4, 2000
ENGINE AND ENGINE COOLING:ENGINE
IN APRIL WE HAD TO HAVE THE THE HEAD GASKETS REPLACED ON OUR FORD, MERCURY COUGAR. THE CAR ONLY HAD APPROXIMATLEY 50,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861597May 8, 2000
ENGINE AND ENGINE COOLING:ENGINE
LOST POWER WHILE DRIVING VEHICLE. NOTICED SMOKE OUT OF REAR WINDOW. TOOK TO GAS STATION & WAS INFORMED THAT HEAD GASKETS HAD BLOWN. ENGINE WAS OVERHAULED & HEAD GASKETS WERE REPLACED. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722118April 30, 2000
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GASKET FAILURE AT 68,900 MILES ON A 93 MERCURY COUGAR, THE REPAIR COST WAS 1,229.04 BY A LINCOLN MERCURY DEALER, I UNDERSTAND THAT THIS IS A COMMON PROBLEM ON THIS ENGINE AND THAT THERE IS A LAWSUIT AGAINST FORD RELATED TO THIS PROBLEM AND I ALSO KNOW THAT FORD HAS BEEN REFUNDING PEOPLE, I WOULD LIKE TO KNOW IF I CAN BE REFUNDED THE COST OF REPAIRS. THANK YOU VINCENT CATARELLA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722098April 29, 2000
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GASKET FAILURE AT 37,140 MILES WAS TOLD CAR IS OUT OF WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551995April 26, 2000
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
HEAD GASKET, THERMOSTAT AND SENSOR FAILURES CAUSED THE ENGINE TO STALL. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9000723April 26, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEADGASKET FAILED AT 63000 MILES CAUSING THE ENGINE TO OVERHEAT AND ACT ERRATIC AND FINALLY SHUT DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721414April 13, 2000
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING HOME FORM WORK I NOTICED WHITE SMOKE COMING FROM THE TAIL PIPE AND THE ENGINE BEGAN TO SPUTTER. THE VEHICLE WAS BROUGHT TO MY MECHANIC AND UPON FURTHER INVESTIGATION A CRACKED HEAD WAS DISCOVERED. ENGINE COOLANT WAS MIXED IN WITH THE OIL, AND OIL WAS INSIDE THE RADIATOR. THE VEHICLE ONLY HAS 52,000 MILES ON IT AND I DO TAKE CARE OF IT. THIS SHOULD NOT OF HAPPENED . FORS IS AWARE OF THE PROBLEM AND RECALLED THE 3.8L V-6 FRONT WHEEL DRIVE CARS BUT NOT THE REARE WHEEL DRIVE CARS. PLEASE INVESTIGATE THIS MATTER FOR ME. THANK YOU! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721321April 11, 2000
ENGINE AND ENGINE COOLING:ENGINE
ADMITTED DESIGN DEFICIENCY ON ALL 88-95 FORD, LINCOLN, MERCURY 3.8L ENGINES. FORD HAS RECENTLY EXTENDED WARRANTY TO 7 YEARS/100,000 MILES ONLY ON 94 CONTINENTAL, 94 & 95 TAURUS AND SABLE, AND 95 WINDSTAR. THIS VEHICLE AND MANY OTHERS WERE NOT INCLUDED IN THE WARRANTY EXTENSION EVEN THOUGH THE DEFECT CLEARLY EXISTS IN ALL 88-95 MODELS WITH THE 3.8L ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860116April 11, 2000
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GASKET BLEW OUT WHICH CAUSED DAMAGE TO THE ENGINE. VEHICLE WAS TOWED TO REPAIR SHOP. CONSUMER FOUND OUT THERE WAS A RECALL. BUT DEALER INFORMED CONSUMER THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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