Mercury Cougar Complaints (1993)

195 consumer complaints on file.

#8002312January 16, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE PULLING INTO DRIVEWAY, WHITE SMOKE WAS COMING FROM VEHICLE, VEHICLE TAKEN TO AN INDEPENDENT REPAIR SHOP, AND INFORMED CONSUMER OF A BLOWN HEAD GASKET. *AK *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756915January 16, 2002
ENGINE AND ENGINE COOLING:ENGINE
PAID 3,200.00 FOR A USED CAR FOLLOWED MY GIRLFRIEND HOME AND NOTICED SMOKE COMING FROM MUFFLER AND IT HAD A SWEET SMELL.THE DEALER TOLD ME THE MACHANIC SAID THERE WAS NOTHING WRONG WITH THE CAR WHEN WE BAUGHT IT AND THE NEXT DAY AFTER WE BAUGHT THE CAR IT WAS OVERHEATING SO WE CALLED THE DEALER (LARRY)BUT HE WASNT THERE AND THE GUY I TALKED TO SAID NOT TO WORRY THEY'LL FIX IT OR REPLACE IT WITH ANOTHER CAR BUT TO CALL BACK AND TALK TO LARRY FIRST SO WE CALLED THE NEXT DAY AND HE SAID HE COULDNT HELP US BUT OFFERED TO FIX IT BUT WE HAD TO PAY FOR IT.FEELING WE ALREADY GOT SCREWED BY THEESE PEOPLE WE WERENT GOING TO RISK IT. SO WE FINALY TOOK THE CAR TO ANOTHER MACHANIC AND HE SAID THE CAR HAD A BROKEN HEAD GASKET, AND THAT THE ENGINE HAD TO BE REPLACED SO NOW I PAID HIM 850.00 FOR ANOTHER ENGINE AND 550.00 FOR LABOR (SO TO MAKE A LONG STORY SHORT WE WERE SOLD A CAR WITH A BUSTED HEAD GASKET AND WERE LIED TO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756460January 6, 2002
WHEELS:HUBCAP/COVER, ELECTRICAL SYSTEM:IGNITION:SWITCH, ENGINE AND ENGINE COOLING:ENGINE, EXTERIOR LIGHTING:HEADLIGHTS, UNKNOWN OR OTHER, STRUCTURE:BODY:DOOR
LEFT HUB IS STARTING TO GO OUT..THE LOCK IS STUCK ON MY IGNITION SWITCH SO I CANN'T CRANK MY CAR..MOTOR MOUNT BROKE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899823December 4, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING HEADLIGHTS FLICKERED ON AND OFF, CONSUMER HAD TO WIGGLE THE SWITCH TO MAKE THE LIGHTS COME BACK ON, AND SOMETIMES IT DID NOT WORK, LOST ALL LIGHTS, AND SMELLED WIRES BURNING. CONTACTED DEALER *AKTHE SWITCH WAS REPLACED BUT THAT DID NOT RESOLVE THE PROBLEM, THE WIRING HARNESS HAD TO BE REPLACED DUE TO MELTED WIRING AND THE PROBLEM HAS NOT REOCCURED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897479October 9, 2001
VEHICLE SPEED CONTROL
WHILE DRIVING OR PROCEEDING FROM A STOP SIGN OR TRAFFIC LIGHT, VEHICLE SUDDENLY ACCELERATES WITHOUT WARNING, CAUSE UNKNOWN. *AK CONSUMER STATED THE BRAKES WILL NOT STOP THE VEHICLE *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749735August 3, 2001
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET BLEW OUT NOT THE FIRST TIME I OWEND FORDS & THIS HAPPEND!!NO MORE FORDS FOR MEEEE!!! ALL JUNK BOXES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747413June 26, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:ENGINE
DRIVING AT 60 MPH THE ENGINE OVERHEATED AND SHUT DOWN- BROUGHT TO AN INDEPENDENT MECHANIC AND WAS TOLD THAT BOTH HEAD GASKETS HAD FAILED. ALSO TOLD THAT IT WAS A COMMON PROBLEM WITH 3.8 LTR ENGINES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747280June 23, 2001
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
THE HEAD GASKET ON A 1993 MERCURY COUGAR 3.8 LITER V6 FAILED AT 66999 MILES ON 8/20/97 PAST THE WARRENTY PERIOD. AS A RESULT OF THE FAILURE, DAMAGE TO THE ENGINE HEADS ALSO OCCURRED REQUIRING MACHINING AND REPAIR TOTAL REPAIR COST WAS $1,548.65 WHICH INCLUDED THE FOLLOWING: HEAD REPAIR, HEAD GASKET REPLACEMENT, COOLANT REPLACEMENT, SPARK PLUG REPLACEMENT, THERMOSTAT REPLACEMENT, VARIOUS GASKET REPLACEMENT, DRIVE BELT REPLACEMENT, O2 SENSOR REPLACEMENT, AND OTHER MINOR REPAIRS. REPAIRS TOOK 7 DAYS TO COMPLETE. DEALER WOULD NOT COVER COST OF REPAIR UNDER WARRENTY. FORD WAS ALSO CONTACTED AT THAT TIME BUT SAID THERE WAS NOT A GENERIC PROBLEM AND WOULD NOT REIMBURSE ME FOR THE COST OF REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890454June 15, 2001
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING
WHILE DRIVING AT 60 MPH TEMPERATURE GAUGES WENT UP, AND SAW WHITE SMOKE COMING FROM EXHAUST PIPE THAT SMELLED LIKE FIRE. CONSUMER HAD VEHICLE TOWED TO A MECHANIC, MECHANIC STATED TWO HEAD GASKETS WERE BAD. MECHANIC REPLACED TWO HEAD GASKETS. *AK MECHANIC STATED THAT HEADS WERE WARPED VERY BADLY DUE TO THEM BEING MADE OUT OF ALUMINUM. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889638June 4, 2001
ENGINE AND ENGINE COOLING:ENGINE
ENGINE WAS RUNNING ROUGH. TOOK VEHICLE TO DEALER, AND THEY SAID LEAK GOING INTO GASKET, CONSUMER HAD GASKETS AND COVERS REPLACED. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746399June 4, 2001
ENGINE AND ENGINE COOLING:ENGINE
FORD EXTENDED WARRANTIES FOR 1994 & 1995 3.8L ENGINE BECAUSE ADMITTEDLY, FAULTY HEAD GASKETS. THIS WAS OFFERED TO OWNERS OF MUSTANGS, THUNDERBIRDS AND THUNDERBIRD SUPERCOUPS FOR 100,000 MILES. I'VE CONTACTED FORD FOR THE SAME OFFER AS I PAID OUT-OF-POCKET FOR MY BLOWN HEAD GASKETS, ALSO TOWING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889521June 1, 2001
ENGINE AND ENGINE COOLING:ENGINE
TEMPERATURE GOES UP AND DOWN, THERE'S WATER IN OIL, AND CAR SPUTTERS. IT IS HEAD GASKET. CONSUMER WAS TOLD BY DEALER THAT CERTAIN MODELS WERE RECALLED FOR HEAD ENGINE, CONSUMER'S VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889076May 24, 2001
ENGINE AND ENGINE COOLING:ENGINE
WITHIN 81,000 MILES ENGINE HEAD GASKETS ARE LEAKING BECAUS ETHEY HAVE PREMATURELY BLOWNOUT. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888846May 22, 2001
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE EXPERIENCED A PROBLEM WITH LOSS OF COOLANT, AND 3.8L V6 ENGINE OVERHEATED. VEHICLE TAKEN TO AN INDEPENDENT REPAIR SHOP, AND INFORMED CONSUMER OF A HEAD GASKET FAILURE,. ALSO MANUFACTURER WAS NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER MANUFACTURER'S EXTENDED WARRANTY. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888886May 22, 2001
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GASKETS BLEWOUT WHILE DRIVING. DEALER HAS REPAIRED VEHICLE.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888709May 21, 2001
ENGINE AND ENGINE COOLING:ENGINE
THERE WAS NO HEAT IN VEHICLE. CONSUMER TOOK VEHICLE TO A CERTIFIED MECHANIC THAT DETERMINED THE PROBLEM TO BE A HEAD GASKET THAT WAS LEAKING ANTIFREEZE. HAD TO REPLACE HEAD GASKET AT OWNERS EXPENSE FOR $1200.00. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745526May 19, 2001
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET BLEW AT 67,000 MILES , ANTI FREEZE WAS GETTING INTO ENGINE. REPORTED TO DEALER WHO SAID IT WAS NO LONGER UNDER WARRANTY. THAT IT WAS MY RESPONSIBILITY AND A TWO TO THREE THOUSAND DOLLAR REPAIR. I TOOK THE CAR TO AN INDEPENDENT GARAGE AND HAD THE HEADS REWORKED AND HEAD GASKET REPLACED. IT COST ME $1000.00 OUT OF MY POCKET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888409May 16, 2001
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ABOUT 35 MPH ENGINE STARTED OVERHEATING. THEN, HAD TO PARK VEHICLE AND REFILL WATER. HAD TAKEN VEHICLE TO A MECHANIC, AND MECHANIC SAID THAT ENGINE HEAD GASKET HAD BLOWNOUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886686April 24, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE IS STALLING, AND AT SOME INTERSECTIONS IT WILL CUT OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744365April 22, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
THE FUEL LINE ASSEMBLY CHAFFED THROUGH. THIS PROBLEM WAS SUPPOSED TO HAVE BEEN FIXED WITH NHTSA CAMPAIGN ID 97V159000. FORD DOESN'T WANT TO KNOW ANYTHING, SAYS IT WAS FIXED IN 1999 ON THIS CAR. I HAVE THE PART AND IT IS WORN THRU FROM CHAFFING THE FLOOR PAN JUST LIKE THE RECALL SAID. FUEL LEAKED OUT UNDER PRESSURE AND I'M LUCKY NO FIRE DEVELOPED. I FEEL THIS RECALL WAS EITHER NOT DONE OR NOT DONE PROPERLY, THERE WAS NOT CHAFF MATERIAL ON THE LINES AS MENTIONED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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