Mercedes-Benz EQB-Class Service Bulletins

172 manufacturer communications on file.

January 13, 2023•Document ID: 10231022
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
LI08.10-P-075764
Date Added:
February 3, 2023
Manufacturer:
MERCEDES
Summary
Complaint Noises when reversing slowly < 4 mph (squeaking) Cause There is a seal in the electric drivetrain that seals off the coolant system from the electric motor. This seal is moistened with coolant during forward travel. As a result of the change in rotational direction when reversing slowly, it may be the case that this sealing ring is no longer moistened. Squeaking noises may occur as a result of the so-called "stick-slip effect". This behavior does not impact the function or durability of the sealing ring and electric drivetrain. Remedy Do not replace any parts. Explain the cause of the noises to the customer.
Associated Products (1)
2022 Mercedes-Benz EQB-Class
Associated Documents
- Download MC-10231022-0001.pdf↗
January 5, 2023•Document ID: 10231032
Service Bulletin/Repair Instructions
LATCHES/LOCKS/LINKAGES; ELECTRICAL SYSTEM
Mfr Comm. #:
LI72.20-P-075746
Date Added:
February 3, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead.
Associated Products (64)
2023 Mercedes-Benz AMG GT 2023 Mercedes-Benz CLS-Class 2023 Mercedes-Benz E-Class 2023 Mercedes-Benz GLE-Class 2022 Mercedes-Benz A-Class 2022 Mercedes-Benz AMG GT 2022 Mercedes-Benz C-Class 2022 Mercedes-Benz CLA-Class 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz EQB-Class 2022 Mercedes-Benz G-Class 2022 Mercedes-Benz GLA-Class 2022 Mercedes-Benz GLB-Class 2022 Mercedes-Benz GLC-Class 2022 Mercedes-Benz GLE-Class 2022 Mercedes-Benz GLS-Class 2022 Mercedes-Benz S-Class 2022 Mercedes-Benz SL-Class 2021 Mercedes-Benz A-Class+ 44 more
Associated Documents
- Download MC-10231032-0001.pdf↗
January 4, 2023•Document ID: 10231040
Service Bulletin/Repair Instructions
VISIBILITY
Mfr Comm. #:
LI83.10-P-075602
Date Added:
February 3, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Noise can be heard coming from the air conditioning system at higher blower motor speeds. Cause Leaves/foreign objects have entered through the water drain grille in the water drain thereby causing an imbalance and noise in the blower wheel. Remedy Remove any debris and replace the listed components.
Associated Products (4)
2022 Mercedes-Benz EQB-Class 2022 Mercedes-Benz GLB-Class 2021 Mercedes-Benz GLB-Class 2020 Mercedes-Benz GLB-Class
Associated Documents
- Download MC-10231040-0001.pdf↗
December 5, 2022•Document ID: 10228813
Service Bulletin/Repair Instructions
STRUCTURE
Mfr Comm. #:
LI72.00-P-075656
Date Added:
January 5, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Staining on door trim strips and top and bottom trim elements on rear side windows. See example pictures 1, 2 and 3. Cause Damage to protective coating of door beltline trim strips, door upper trim strips and side window trim element. Remedy 1. Check if the problem cannot be rectified by polishing the trim bars with the polishing paste. 2. If the complaint cannot be rectified, replace the door beltline trim bars, door upper trim bars and rear side window with trim element with optimized protective coating.
Associated Products (4)
2023 Mercedes-Benz EQB-Class 2022 Mercedes-Benz GLB-Class 2021 Mercedes-Benz GLB-Class 2020 Mercedes-Benz GLB-Class
Associated Documents
- Download MC-10228813-0001.pdf↗
December 1, 2022•Document ID: 10228807
Service Bulletin/Repair Instructions
STEERING
Mfr Comm. #:
LI46.15-P-063353
Date Added:
January 5, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams.
Associated Products (53)
2023 Mercedes-Benz AMG GT 2023 Mercedes-Benz C-Class 2023 Mercedes-Benz CLA-Class 2023 Mercedes-Benz CLS-Class 2023 Mercedes-Benz E-Class 2023 Mercedes-Benz EQB-Class 2023 Mercedes-Benz GLC-Class 2023 Mercedes-Benz GLE-Class 2023 Mercedes-Benz SL-Class 2022 Mercedes-Benz A-Class 2022 Mercedes-Benz AMG GT 2022 Mercedes-Benz C-Class 2022 Mercedes-Benz CLA-Class 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz G-Class 2022 Mercedes-Benz GLA-Class 2022 Mercedes-Benz GLB-Class 2022 Mercedes-Benz GLC-Class 2022 Mercedes-Benz GLE-Class+ 33 more
Associated Documents
- Download MC-10228807-0001.pdf↗
September 12, 2022•Document ID: 10222462
Service Bulletin/Repair Instructions
STEERING
Mfr Comm. #:
LI46.15-P-075284
Date Added:
October 5, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Malfunction of the electric steering column adjustment. The adjustment application by the driver does not correspond to the adjustment direction of the steering column. Cause Polarity reversal of the lines M20/1 (steering column adjustment motor, forward and backward) and M20/2 (steering column adjustment motor, upward and downward) results in a malfunction of the electric steering column adjustment. Remedy Check the lines (line colors) of M20/1 and M20/2 as per the WIS circuit diagram and correct if necessary.
Associated Products (8)
2022 Mercedes-Benz EQB-Class 2022 Mercedes-Benz GLC-Class 2021 Mercedes-Benz GLC-Class 2020 Mercedes-Benz GLC-Class 2019 Mercedes-Benz GLC-Class 2018 Mercedes-Benz GLC-Class 2017 Mercedes-Benz GLC-Class 2016 Mercedes-Benz GLC-Class
Associated Documents
- Download MC-10222462-0001.pdf↗
September 8, 2022•Document ID: 10222481
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
LI82.60-P-075292
Date Added:
October 5, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Customer states after a bus sleep the SiriusXM category changes from "My Favorites" to "All Stations" or a different category. Sometimes, the "My Favorites" category will be unavailable for the entire drive cycle. Cause Current MBUX Multimedia System (A26/17) software release Remedy Software update of MBUX Multimedia System (A26/17) to E905.4 (in development). This document will be updated once the software is released.
Associated Products (47)
2023 Mercedes-Benz AMG GT 2023 Mercedes-Benz CLS-Class 2023 Mercedes-Benz E-Class 2022 Mercedes-Benz A-Class 2022 Mercedes-Benz AMG GT 2022 Mercedes-Benz CLA-Class 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz EQB-Class 2022 Mercedes-Benz GLA-Class 2022 Mercedes-Benz GLB-Class 2022 Mercedes-Benz GLC-Class 2022 Mercedes-Benz GLE-Class 2022 Mercedes-Benz GLS-Class 2021 Mercedes-Benz A-Class 2021 Mercedes-Benz AMG GT 2021 Mercedes-Benz CLA-Class 2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz GLA-Class+ 27 more
Associated Documents
- Download MC-10222481-0001.pdf↗
September 1, 2022•Document ID: 10222488
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
NCU-2022050009
Date Added:
October 5, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Perform SCN coding in powertrain control unit (PTCU)
Associated Products (1)
2022 Mercedes-Benz EQB-Class
Associated Documents
- Download MC-10222488-0001.pdf↗
July 8, 2022•Document ID: 10217163
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT
Mfr Comm. #:
LI82.85-P-075044
Date Added:
August 4, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint The Apple Carplay interface cannot be controlled via the center console touchpad or the right-hand steering wheel touchpad. Cause A setting on the iPhone may prevent control via the touchpad Remedy To remedy on the affected iPhone, navigate to "Settings" -> "Accessibility" -> "Touch" and turn the "BackTap" option OFF.
Associated Products (36)
2023 Mercedes-Benz AMG GT 2023 Mercedes-Benz CLS-Class 2023 Mercedes-Benz E-Class 2022 Mercedes-Benz A-Class 2022 Mercedes-Benz AMG GT 2022 Mercedes-Benz CLA-Class 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz EQB-Class 2022 Mercedes-Benz GLA-Class 2022 Mercedes-Benz GLB-Class 2022 Mercedes-Benz GLE-Class 2021 Mercedes-Benz A-Class 2021 Mercedes-Benz AMG GT 2021 Mercedes-Benz CLA-Class 2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz GLA-Class 2021 Mercedes-Benz GLB-Class 2021 Mercedes-Benz GLE-Class+ 16 more
Associated Documents
- Download MC-10217163-0001.pdf↗
June 13, 2022•Document ID: 10214958
Service Bulletin/Repair Instructions
STEERING
Mfr Comm. #:
LI46.35-P-062791
Date Added:
July 5, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint 1. Vibrations noticeable at steering wheel when front axle is excited when driving at a speed between 65 km/h and 130 km/h over an obstacle. â¢ Driving over deeply recessed manhole covers â¢ Driving over cross joints â¢ Driving over extreme surface undulations 2. Permanent or long-lasting vibrations at specific speed or engine speed noticeable on steering wheel. â¢ Roadway surface excitations when DTR+Q is switched on Cause Control oscillations in the electric power steering. Remedy Perform software update of electric power steering (N68).
Associated Products (7)
2022 Mercedes-Benz EQB-Class 2022 Mercedes-Benz GLC-Class 2021 Mercedes-Benz GLC-Class 2020 Mercedes-Benz GLC-Class 2019 Mercedes-Benz GLC-Class 2018 Mercedes-Benz GLC-Class 2017 Mercedes-Benz GLC-Class
Associated Documents
- Download MC-10214958-0001.pdf↗
May 9, 2022•Document ID: 10213049
Service Bulletin/Repair Instructions
STEERING
Mfr Comm. #:
LI46.35-P-074816
Date Added:
June 2, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Squeaking noise from area of input shaft of electric steering Cause Inadequate lubrication. Remedy Grease/lubricate sealing area of input shaft.
Associated Products (12)
2022 Mercedes-Benz A-Class 2022 Mercedes-Benz EQB-Class 2022 Mercedes-Benz GLA-Class 2022 Mercedes-Benz GLB-Class 2021 Mercedes-Benz A-Class 2021 Mercedes-Benz GLA-Class 2021 Mercedes-Benz GLB-Class 2020 Mercedes-Benz A-Class 2020 Mercedes-Benz GLA-Class 2020 Mercedes-Benz GLB-Class 2019 Mercedes-Benz A-Class 2019 Mercedes-Benz GLA-Class
Associated Documents
- Download MC-10213049-0001.pdf↗
March 31, 2022•Document ID: 10209877
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
LI54.10-P-071499
Date Added:
April 5, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY battery test may not take into account a single discharge event because the SAM cannot record the data if the battery is discharged. Note: A discharged battery does not necessarily need to be replaced. A discharged battery may be recovered with no permanent damage. Remedy Follow guided tests as described.
Associated Products (51)
2022 Mercedes-Benz C-Class 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz EQB-Class 2022 Mercedes-Benz GLB-Class 2022 Mercedes-Benz GLC-Class 2022 Mercedes-Benz GLE-Class 2022 Mercedes-Benz SL-Class 2021 Mercedes-Benz A-Class 2021 Mercedes-Benz C-Class 2021 Mercedes-Benz CLA-Class 2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz GLB-Class 2021 Mercedes-Benz GLC-Class 2021 Mercedes-Benz GLE-Class 2020 Mercedes-Benz A-Class 2020 Mercedes-Benz C-Class 2020 Mercedes-Benz CLA-Class 2020 Mercedes-Benz CLS-Class+ 31 more
Associated Documents
- Download MC-10209877-0001.pdf↗

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