Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11041053October 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C63 AMG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF TYSONS CORNER, 8545 LEESBURG PIKE, VIENNA, VA 22182) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041077October 30, 2017
AIR BAGS
TAKATA RECALL - MERCEDES HAS NOT REPLACED THE DEFECTIVE AIR BAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041349October 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS DO TO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED SEVERAL MONTHS AGO. THE CONTACT CALLED A LOCAL DEALR AND INDEPENDENT MECHANIC REGARDING PART AVAILABILITY.THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE RECALL NOTICE STATED THAT OWNERS WOULD RECEIVE A SECOND NOTICE ONCE PARTS BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041363October 30, 2017
AIR BAGS
TAKATA RECALL - I HAVE BEEN WAITING SINCE MY LAST RECALL NOTICE OF 1-10-17 (NHTSA RECALL NUMBER - 17V017 & MANUFACTURING RECALL NUMBER 2017010002) TO HAVE MY CARS AIRBAG REPLACED - NOW THAT TAKATA HAS FILED CHAPTER 11 AND THERE IS NO REMEDY - WHAT ARE MY OPTIONS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041430October 30, 2017
AIR BAGS, UNKNOWN OR OTHER
WHILE DRIVING THE CARE, I NOTICED THE SEAT BELT LIGHT REMAINED ON DESPITE BEING BUCKLED AND THE PASSENGER AIR WAS NOT SET DESPITE MY WIFE SITTING IN THE SEAT. I FOUND THIS ODD, CONTACTED THE DEALERSHIP FOR SERVICE AND RESEARCHED IF THE CAR HAD A RECALL...THIS CAR DID HAVE A RECALL AND WAS SOLD WHILE IN ACTIVE RECALL STATUS. FEDERAL LAW EXPLICITLY PROHIBITS DEALERSHIPS FROM SELLING A NEW CAR IF A PENDING RECALL HASN'T BEEN PERFORMED. AS, A RESULT, I NO LONGER WANT THIS CAR BECAUSE THE CAR SHOULD NOT HAVE BEEN SOLD UNTIL THE RECALL WAS PREPARED. BUT, MORE SO BECAUSE THE REMEDY TO REPAIR THIS CAR IS NOT UNTIL MARCH OF 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041461October 30, 2017
AIR BAGS
TAKATA RECALL, MERCEDES BENZ IS NOT SUPPLYING REPLACEMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040900October 29, 2017
AIR BAGS
TAKATA RECALL. WHAT IS CONSIDERED TO BE A "TIMELY MANNER" FOR THE DEALER TO FIX A CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040963October 29, 2017
AIR BAGS
TAKATA RECALL - I RECENTLY PURCHASED A 2011 USED MERCEDES BENZ WHICH HAS TWO OPEN RECALLS FOR DEFECTIVE AIR BAGS. I WAS ADVISED BY THE DEALERSHIP A REMEDY WOULD BE COMING IN THE NEAR FUTURE BUT I HAVE BEEN UNABLE TO VERIFY THIS CLAIM. PLEASE ADVISE WHEN THIS RECALL WILL BE REMEDIED AND WHAT MY RECOURSE IS IN THE MEANTIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040975October 29, 2017
AIR BAGS
TAKATA RECALL....RECALL INCOMPLETE; REMEDY REMAINS UNAVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040716October 28, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040717October 28, 2017
AIR BAGS
TAKATA RECALL - REPLACEMENT AIR BAGS NEVER INSTALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040721October 28, 2017
AIR BAGS
TAKATA RECALL - MANUFACTURER HAS STILL NOT MADE REPLACEMENT OF DEFECTIVE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040734October 28, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040824October 28, 2017
AIR BAGS
TAKATA RECALL MERCEDES HAS OPEN RECALL ON A GROUND WIRE THAT MAY MALFUNCTION CAUSING AIRBAGS TO DEPLOY BUT THERE SEEMS TO BE NO FIX OFFERED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040475October 27, 2017
AIR BAGS
"TAKATA RECALL" NONE OF THE MERCEDES DEALERSHIPS IN THE CHICAGOLAND AREA HAVE BEEN ABLE TO REPLACE THE TAKATA AIRBAG. THEY CONTINUE TO SAY THAT THERE ARE NO REPLACEMENT PARTS AVAILABLE TO REMEDY THIS RECALL, EVEN THOUGH THE RECALL NOTICE WAS SENT TO ME OVER A YEAR AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040489October 27, 2017
AIR BAGS
TAKADA RECALL - YESTERDAY 10.26.17 I HAVE CALLED THE LOCAL LAS VEGAS MERCEDES BENZ DEALERSHIP [FLETCHER JONES]. THEY TOLD ME THEY HAVE KNOWN ABOUT THE RECALL FOR TWO YEARS AND THEY HAVE NOT YET REPLACED ONE TAKADA AIRBAG TO DATE AS THEY HAVE NO PARTS FOR REPLACEMENT. THEY HAVE NO PARTS FOR THE RECALL OF THE AIRBAG. THIS LEAVES ME AND/OR MY FAMILY AT RISK OF INJURY IF WE GET INTO AN ACCIDENT WITH THIS DEFECTIVE AIRBAG STILL IN MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040517October 27, 2017
AIR BAGS
TAKATA RECALL, THE AIRBAG OF MY 2010 MERCEDES 300 HAS NOT BEEN REPLACED BY THE DEALERSHIP! I HAVE CONTACTED THE DEALERSHIP MANY TIMES AND THEY STILL HAVE NOT REPLACE MY AIRBAG...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040534October 27, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040573October 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED THE INTERIM NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS), BUT HAD NOT RECEIVED A SECOND NOTICE FOR BOTH RECALLS INDICATING THAT THE REMEDY AND PARTS WERE AVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040295October 27, 2017
AIR BAGS
TAKATA RECALL RECEIVED NOTIFICATION FROM MERCEDES DEALERSHIP MAY 2016 REGARDING SAFETY RECALL 2016020003 FOR DRIVER SIDE AIR-BAG MODULE. AS OF TODAY 10/25/17 I AM STILL WAITING FOR THIS CONDITION TO BE CORRECTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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