Mercedes-Benz C-Class Service Bulletins

930 manufacturer communications on file.

• March 5, 2025•Document ID: 11015673

  Over The Air
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  OTA - 5497828

  Date Added:

  March 17, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the MBUX multimedia system software does not correspond with the latest series production configuration. The MBUX multimedia system software will receive an update to introduce new functions and improve the customer experience. Remedy MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit.

  Associated Products (5)

  2025 Mercedes-Benz E-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz G-Class
  Associated Documents

  • DownloadMC-11015673-0001.pdf↗
• March 5, 2025•Document ID: 11015640

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.70-P-077433

  Date Added:

  March 17, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: • It is recommended to replace the cover caps. • The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.

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  Associated Documents

  • DownloadMC-11015640-0001.pdf↗
• February 28, 2025•Document ID: 11014686

  Service Bulletin/Repair Instructions
  FUEL/PROPULSION SYSTEM

  Mfr Comm. #:

  LI07.70-P-078520

  Date Added:

  March 3, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Check engine light on. Engine in limp-home mode. Rough running. Low fuel rail pressure fault code P008700 stored in MRG2 control unit. Additional faults below may be stored in MRG2 control unit: Misfire- P030000, P030100, P030200, P030300, P030400, P030084, P030004 Mixture adaptation- P217800 P218762, P017100, P017200, P217700 Injector malfunction- P02EE00, P02EF00, P02F000, P02F100, P214601, P214901 Cause Gas bubbles forming in low pressure fuel system due to fuel boiling. Remedy C300, CLE300, E350, GLC300 and GLE350 -Check engine control unit N3/10 for software update. -Proceed with software update if new software version 2549032303, 2549032403, 2549032503 or 2549032603 are found. -Clear faults and check for any symptoms on road test early 2024 GLE350 Check if symptom can be reproduced during normal drive cycle. -If reproducible, diagnose the cause of low pressure in fuel system. -If not reproducible, drain and refill fuel tank with top tier premium gasoline. Clear faults and check vehicle operation. Software solution release for remaining models/model years to prevent fuel boiling in low pressure system ETA in Q1 2025. **Do not replace parts unless clear part malfunction is determined**

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  Associated Documents

  • DownloadMC-11014686-0001.pdf↗
• February 28, 2025•Document ID: 11014684

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  LI18.10-P-078867

  Date Added:

  March 3, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Red oil pressure warning in instrument cluster One of the below fault codes is stored in powertrain control unit N127: P052497 The oil pressure is too low. The system function is restricted. P052400 The oil pressure is too low Cause Various Remedy If low oil level warning present diagnose cause of this first. -Check engine oil level and correct if necessary. Refer to vehicle specific instructions AP18.00-P-1848U -Check for external engine oil leaks -Measure engine oil pressure via graphical representation in MRG actual values. In one measurement capture the pressure at idle, 1000, 2000, and 3000 rpm. Hold each range for approx. 5 seconds. -Save results as CSV file -Create TIPS case and submit to the powertrain team, including • Oil pressure test results CSV file • Initial quick test • Any additional test results or observations • Any previous diagnosis or repairs performed

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  2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz GLE-Class2020 Mercedes-Benz GLE-Class
  Associated Documents

  • DownloadMC-11014684-0001.pdf↗
• February 27, 2025•Document ID: 11014613

  Service Campaign
  ENGINE

  Mfr Comm. #:

  2025020005

  Date Added:

  March 1, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  1. Replace belt-driven starter-alternator. For basic information, see AR15.40-P-5060WTF

  Associated Products (2)

  2024 Mercedes-Benz C-Class2023 Mercedes-Benz C-Class
  Associated Documents

  • DownloadMC-11014613-0001.pdf↗
• February 25, 2025•Document ID: 11014610

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

  Mfr Comm. #:

  LI54.65-P-078762

  Date Added:

  February 28, 2025

  Manufacturer:

  MERCEDES-MAYBACH

  Summary

  Complaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI unless further assistance is needed outside of this document. Conditions Instrument Cluster Message: "Park Assist Inoperative" and Hardware part numbers: A0009019716 or A0009016022 B223263 with Bosch-ID C259; A+S (Active and Stored) and B223255 with Bosch-ID 1B5D; A+S (Active and Stored) Notes: • Other DTC's are permitted but the above three conditions must be met. If they are not met, this LI is not applicable. • See attachment "LI Criteria" for an example. • Attachment portrays a quick test with non-matching criteria and therefore does not require a TIPS case. Cause Under analysis. Remedy Please do not make any attempts to repair the park control unit. Do not flash or SCN code. Open a TIPS case.

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  Associated Documents

  • DownloadMC-11014610-0001.pdf↗
• February 24, 2025•Document ID: 11014608

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

  Mfr Comm. #:

  LI54.65-P-066284

  Date Added:

  February 28, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No camera image is displayed in the head unit. The reversing camera or the 360° system functions normally when activated manually or by engaging drive range "R". Cause This is not a malfunction, but an intended system behavior. Calibration of the reversing camera is in progress. The calibration is completed by: • Opening the camera cover for a maximum of 5 cumulative minutes. • If the vehicle speed is < 35 km/h (<22 MPH). • The steering wheel angle is < 10°. If calibration is aborted by exceeding one of the above conditions, the camera retracts and the calibration will re-attempt once the conditions are achieved and the speed returns to the range of 18 km/h (~11 MPH). Remedy SCN code PARK213M on MFA2 facelift vehicles produced after 09/2024 (A-Class, CLA, GLA, etc...) so the complete calibration speed window is available. For vehicles with PARK213M or PARK223 a calibration is completed successfully by: • Driving forward (typically less than 1 minute). • Vehicle speed is < 35 km/h (<22 MPH). • The steering wheel angle is < 10°. • During daylight. • Without a vehicle following too closely (camera must be able to see asphalt). When calibration has completed successfully, the camera door closes automatically for the rest of the driving cycle. The camera will now only open if the customer requests (Example: Engaging reverse gear). The calibration of the camera will re-initiate every drive cycle (ignition change). The customer can generally perform calibration at the first attempt while briefly maintaining a speed range of 15 km/ h (~9 MPH) and 35 km/h (~22 MPH). The customer can therefore play a significant role in reducing the camera door noise and actuation frequency.

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  Associated Documents

  • DownloadMC-11014608-0001.pdf↗
• February 24, 2025•Document ID: 11014576

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.65-P-066284

  Date Added:

  February 28, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No camera image is displayed in the head unit. The reversing camera or the 360° system functions normally when activated manually or by engaging drive range "R". Cause This is not a malfunction, but an intended system behavior. Calibration of the reversing camera is in progress. The calibration is completed by: • Opening the camera cover for a maximum of 5 cumulative minutes. • If the vehicle speed is < 35 km/h (<22 MPH). • The steering wheel angle is < 10°. If calibration is aborted by exceeding one of the above conditions, the camera retracts and the calibration will re-attempt once the conditions are achieved and the speed returns to the range of 18 km/h (~11 MPH). Remedy SCN code PARK213M on MFA2 facelift vehicles produced after 09/2024 (A-Class, CLA, GLA, etc...) so the complete calibration speed window is available. For vehicles with PARK213M or PARK223 a calibration is completed successfully by: • Driving forward (typically less than 1 minute). • Vehicle speed is < 35 km/h (<22 MPH). • The steering wheel angle is < 10°. • During daylight. • Without a vehicle following too closely (camera must be able to see asphalt). When calibration has completed successfully, the camera door closes automatically for the rest of the driving cycle. The camera will now only open if the customer requests (Example: Engaging reverse gear). The calibration of the camera will re-initiate every drive cycle (ignition change). The customer can generally perform calibration at the first attempt while briefly maintaining a speed range of 15 km/h (~9 MPH) and 35 km/h (~22 MPH). The customer can therefore play a significant role in reducing the camera door noise and actuation frequency.

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  Associated Documents

  • DownloadMC-11014576-0001.pdf↗
• February 21, 2025•Document ID: 11014402

  Service Bulletin/Repair Instructions
  FUEL/PROPULSION SYSTEM

  Mfr Comm. #:

  LI47.50-P-078804

  Date Added:

  February 22, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Customer-perceived problem: • Fuel gauge reading implausible • MIL ON (market-dependent) N118/3 Fault codes in control units FSCM_GEN4/5/6 • For these fault codes, the tests contained in XENTRY must be carried out P046109 / P206609 / P13E600 • For these fault codes, the connector couplings/wiring harness routing must be checked for damage P206600 / P046100 Cause Various Remedy Carry out XENTRY tests for the listed fault codes in the FSCM (N118) and document the monitor graphics for the primary/ secondary lever-type sensors.

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  Associated Documents

  • DownloadMC-11014402-0001.pdf↗
• February 20, 2025•Document ID: 11014398

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  LI00.01-P-078887

  Date Added:

  February 21, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numbers, and how to identify. • Network/wiring architecture groups to baumuster quick reference. • Platform to baumuster quick reference. Cause Information only Remedy Acronyms: • AV = Actual Values • CU = Control Unit • CUL = Control Unit Log • DTC = Diagnostic Trouble Code • E-Stand = Fresh-up head unit boot software (found in head unit control unit log) • FUP = Fresh-up • FW = Firmware • HSVL = High Speed Video Line • HU = Head Unit • HW = Hardware • ISU = Initial Start Up • LVDS = Low Voltage Differential Signal • NSFT = Not Safe For Transport • MOPF = Model Facelift (Ex: 167 MOPF) • PiH = Plug-in Hybrid • P3 Hybrid = AMG Plug-in Hybrid with rear drive unit • SA Code = Sonderausstattungscode (Option Code) • SCN = Software Calibration Number • SW = Software • TCU = Telecommunication Control Unit (Hermes/Ramses/Etc...) • QT = Quicktest • XD = XENTRY Diagnosis Control Unit Identification: Refer to the attachment "Control Unit Nomenclature" for location of each. • Control Unit Name • Control Unit Number • Control Unit Short name • Control Unit Diogenes ("dy-oj-uh-neez") name - Control unit variant/family. Network/Wiring Architecture to Baumuster Quick Reference: Star 1 • 117, 156, 246 (MFA) • 166, 176, 221, 242, 246, 292 Star 2 • 205, 213, 238, 253, 257, 290 (MRA) • 117, 156, 246 (MFA) • 118, 177, 243, 247 (MFA2) • 167, 222, 292, 463, 465, 906 Star 3 • 294, 295, 296, 297 (EVA2) • 206, 214, 223, 236, 254 (MRA2) • 192 and 232 (MSA) • 907 Platform to Baumuster Quick Reference: MRA = "Mercedes-Benz Rearwheel Architecture": • 205 • 213 • 222 • 238 • 253 • 257 • 290 MRA2 = "Mercedes-Benz Rearwheel Architecture - Generation 2": • 206 • 214 • 223 • 236 • 254 MFA = "Mercedes-Benz Frontwheel Architecture" 117 • 156 • 246 MFA2 = "Mercedes-Benz Frontwheel Architecture - Generation 2" • 118 • 177 • 243 • 247 EVA1.5 = "Electric Vehicle Architecture" • 243 EVA2 = "Electric Vehicle Architecture - Generation 2" • 294 • 295 • 296 • 297 MSA = "Mercedes-Benz Sport Architecture" • 192 • 232 MMA = "Mercedes-Benz Modular Architecture" • No vehicles currently launched.

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  Associated Documents

  • DownloadMC-11014398-0001.pdf↗
• February 19, 2025•Document ID: 11014399

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  LI07.70-P-078547

  Date Added:

  February 21, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Engine idle fluctuates or stumbles at approximately 7 second interval. No relevant fault codes are stored. If fault codes are stored or check engine light illuminated, this should be diagnosed separately. Cause Torque signal mismatch between MRG and PTCU control units. Only effects version 20B of PTCU. Remedy Software solution in development and LI will be updated once an ETA is available. Replacing parts will not resolve this symptom. Vehicle can be released to owner if there are no other symptoms present. The idle fluctuation typically resolves after several trips and will not cause other drivability symptoms or damage to the vehicle. Create an informational TIPS case and submit to the powertrain team with the below information: -Video showing the "engine data" from head unit while symptom active -N3/10 MRG2 control unit log

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  Associated Documents

  • DownloadMC-11014399-0001.pdf↗
• February 14, 2025•Document ID: 11015052

  Other
  ENGINE

  Mfr Comm. #:

  CL - Engine Thermostat

  Date Added:

  March 5, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  On certain Model Year 2019 - 2023 C / E / G / GLC / GLE / GLS / GT/ S / SL - Class vehicles fitted with an eight-cylinder engine, the sealing ring in the engine thermostat could detach, causing a delay in the heating of the engine coolant. This may also cause the check engine Malfunction Indicator Lamp ('MIL') to illuminate.

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  Associated Documents

  • DownloadMC-11015052-0001.pdf↗
• February 12, 2025•Document ID: 11014255

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.65-P-078762

  Date Added:

  February 14, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI unless further assistance is needed outside of this document. Conditions Instrument Cluster Message: "Park Assist Inoperative" and B223263 with Bosch-ID C259; A+S (Active and Stored) and B223255 with Bosch-ID 1B5D; A+S (Active and Stored) Notes: • Other DTC's are permitted but the above three conditions must be met. If they are not met, this LI is not applicable. • See attachment "LI Criteria" for an example. • Attachment portrays a quick test with non-matching criteria and therefore does not require a TIPS case. Cause Under analysis. Remedy Please do not make any attempts to repair the park control unit. Do not flash or SCN code. Open a TIPS case.

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  Associated Documents

  • DownloadMC-11014255-0001.pdf↗
• February 7, 2025•Document ID: 11014606

  Over The Air
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  OTA- 24P5497747

  Date Added:

  February 28, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-25 A-Class, C-Class, CLA, CLS, E-Class, G-Class, GLA, GLB, GLC, GT, and S-Class (118, 177, 205, 213, 217, 222, 238, 247, 253, 257, 290, 463 platform) vehicles, the communication software does not correspond with the latest series production configuration. The communication module will receive an OTA update which includes quality-enhancing optimizations and improves the system stability and accessibility of Mercedes me services. The update is downloaded and installed in the background. During installation, the system can be used without restrictions. The new software will become active after the vehicle has been restarted. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update. Parts Parts are not required

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  2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT+ 38 more
  Associated Documents

  • DownloadMC-11014606-0001.pdf↗
• February 7, 2025•Document ID: 11014596

  Over The Air
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  OTA - 24P5497745

  Date Added:

  February 28, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY20-25 A-Class, C-Class, CLA, CLS, E-Class, EQB, GLB, GLE, GLS, AMG GT 4-Door, and S-Class (118, 167, 177, 205, 213, 222, 238, 243, 247, 257, 290 platform) vehicles, the communication software does not correspond with the latest series production configuration. The communication module will receive an OTA update which includes quality-enhancing optimizations and improves the system stability and accessibility of Mercedes me services. The update is downloaded and installed in the background. During installation, the system can be used without restrictions. The new software will become active after the vehicle has been restarted. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.

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  2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLE-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLA-Class+ 18 more
  Associated Documents

  • DownloadMC-11014596-0001.pdf↗
• February 6, 2025•Document ID: 11014223

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  LI20.10-P-078510

  Date Added:

  February 12, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Red cooling system malfunction warning due to overheat. Low engine performance. Check engine light on. Fault codes may be stored: P21814B The cooling system has a malfunction. There is a fault due to overtemperature. P2B8500 The rpm of the coolant pump is too low. Cause Various Remedy Check for loose plug at electrical connectors of high temp coolant pump (M43/10 or M75/11) by gently pulling on connector housings. Create a TIPS case and submit to powertrain team inbox if a loose plug is found at the coolant pump. Include: -Initial quick test -Details on any damage found to engine or cooling system. Include photos if applicable. -Any other relevant details.

  Associated Products (6)

  2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz GLE-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz C-Class
  Associated Documents

  • DownloadMC-11014223-0001.pdf↗
• February 3, 2025•Document ID: 11013996

  Service Bulletin/Repair Instructions
  LANE DEPARTURE: ASSIST; FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI46.10-P-078012

  Date Added:

  February 7, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keeping Assist not available" Cause Possible causes: the hand detection mat, the hand detection control unit, the contacts and the steering wheel harness. Remedy Test Procedure: Perform an initial quick test with freeze frame data. Save the N179 - Hand detection system (HE) and N62/4 - Driver assistance system (SG-FAS) control unit logs. Note the fault frequency of fault codes set. Delete the N179 and N62/4 fault memory. Using both hands, "scan" the steering wheel all the way round, including the chrome molding at 6 o'clock (see Picture 1). Read out fault memory and follow steps below for any faults set. Remedy: Vehicles with control unit N179 - Hand detection system (HE): B1E7614: Check contacts and wiring harness in steering wheel by carrying out a visual check for damage, pinched areas, loose connections, etc. (examples in Figs. 2 and 3); If no damage is noted replace the N135 - Steering wheel electronics (LRE) and reassess. If fault code returns replace the steering wheel. B1E7713: Please check the wires and connections in the steering wheel. Afterwards, please check whether the complaint is caused by over torqued screws on steering wheel trim pieces. To do this, please loosen the screws slightly and reevaluate the situation. (Picture 4). P164456: Perform SCN coding. P1CA000: Perform an initial start-up on the N179 hand detection control unit. Faults in N62/4 - Driver assistance system (SG-FAS) control unit with U186B29, U0429E0, U042941, U042929, U042902, U0429E1: If no fault is stored in the N179 control unit: Scan steering wheel as indicated in the test procedure and check whether the fault is reproducible. If no fault code is stored in the hand detection control unit, the fault codes in the driver assistance systems control unit are precautionary messages. Software for the N62/4 - Driver assistance system (SG-FAS) is now available for Star 3 vehicles only. Fault in IDC223 control unit: U186B29: Delete fault memory and flash the new IDC (N62/4) software A223 902 75 37. If the software update is not available, or the problem persists, create a TIPS case. Fault in IDC213 control unit: U0429E0, U042941, U042929, U042902, U0429E1: If no fault is stored in the HOSWD control unit then scan the steering wheel and check whether the fault is reproducible. If reproducible: Create a TIPS case, adding the note "reproducible". If no fault code is stored in the hand detection control unit, the fault codes in the driver assistance systems control unit are precautionary messages. New coding parameters (SCN) will be available in Q2/2025 for the HOSWD control unit.

  Associated Products (57)

  2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class+ 37 more
  Associated Documents

  • DownloadMC-11013996-0001.pdf↗
• February 3, 2025•Document ID: 11014412

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  LI42.10-P-063502

  Date Added:

  February 22, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy AMG brake systems are designed for high loads. This can result in noises under certain operating conditions and driving styles. Please refer to the Operator's Manual for further information such as care and maintenance instructions (washing vehicle directly after heavy use and using approved cleaning agents). These are dependent on speed, brake pressure or ambient conditions such as temperature and air humidity. 1. Beginning Diagnostics: a) Check whether, apart from this document, an additional document exists for the model series in question, and if so, work through it and then continue with1b. b) Check whether the complaint can be reproduced and at which axle or side the noises occur (ideally together with the customer while driving). c) Check the affected system for component wear, mechanical damage or localized overheating damage. 1. Replace damaged components as necessary and re-assess noise concern. d) Secure vehicle on a lift. 1. Start the engine and depress the brake pedal 3-4 times. 2. Check each wheel to see if they turn freely by hand. 3. If a wheel is not turning freely by hand, this needs to be addressed prior to re-assessing the noise concern. e) Assess condition of brake rotors and pads per WIS and visually (i.e. long periods of stagnation, etc...). 2. Specific Axle Work: NOTE: If brake pad has a metal backing plate, there is no need to affix the adhesive film. a) If the noises are coming from the front axle => Affix linings with adhesive film (see attachments for front axle). If backing plate is installed on pads, move to step 3. 1. Remove brake linings of front axle. 2. Clean all contact points on brake lining and brake caliper/carrier. 3. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining. For 6 piston calipers, only in the area of the center piston. For other piston caliper configurations less than 6, apply where the piston(s) makes contact with the back of the pad. 4. Chamfer edges (round off sharp leading edges) on brake pads. See picture "Chamfered Pads". 5. After installing the brake linings, actuate the brake for 30 seconds. b) If the noises are coming from the rear axle => Affix linings with adhesive film and grease the lining as per the specification (see attachments for rear axle). 1. Remove brake pads of rear axle. 2. Cleaning all contact points on brake lining and brake caliper/carrier. 3. Grease contact points (red areas) between brake lining and guide of brake caliper with heat-resistant lubricating paste. 4. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining. 5. Chamfer edges (round off sharp leading edges) on brake pads. See picture "Chamfered Pads". IMPORTANT: Be absolutely certain to not allow paste between friction surfaces of the pad and disc! 3. Brake Bedding Process: a) Before trip, the mileage incurred must be clarified with the customer (approx. 30 miles). b) Select a suitable route so speeds of approximately 65 MPH can be achieved. c) Brake the vehicle 15 times with a brake pressure of approx. 30 bar (have the passenger read it out using XENTRY) from 62 MPH to 30 MPH (no emergency stops and no braking in the ESP control range). Maintain a cooling distance of approx. 1 mile between brake applications. d) Finally drive approx. 3 miles to allow the system to cool. e) Reassess noise.

  Associated Products (157)

  2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class+ 137 more
  Associated Documents

  • DownloadMC-11014412-0001.pdf↗
• January 31, 2025•Document ID: 11013847

  Other
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  CL - Comm Module OTA

  Date Added:

  February 6, 2025

  Manufacturer:

  MERCEDES-MAYBACH

  Summary

  Dear Mercedes-Benz Owner: On behalf of Mercedes-Benz USA, LLC ("MBUSA"), thank you for being a part of the Mercedes-Benz family. We hope that you're enjoying your vehicle. Here at MBUSA, we are committed to delivering an exceptional ownership experience. In our continuing efforts to ensure the proper performance and quality of your vehicle, we are writing to inform you about an Over-the-Air ("OTA") Service Campaign to update the communication module software on certain Model Year 2019-2025 A-Class, C-Class, CLA, CLE, CLS, E-Class, EQB, EOE, EQS, G-Class, GLA, GLB, GLC, GLE/GLS, AMG GT 4-Door, and S-Class vehicles. This update includes quality-enhancing optimizations and product improvements.

  Associated Products (49)

  2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz EQB-Class+ 29 more
  Associated Documents

  • DownloadMC-11013847-0001.pdf↗
• January 31, 2025•Document ID: 11013297

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN

  Mfr Comm. #:

  LI27.60-P-076554

  Date Added:

  January 31, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint • Hard 1-2 shift • Jerky shifting • Jolting when moving off Cause Insufficient data points for the adaptation limits algorithm Remedy Problem will be rectified with a new SW release Until the SW release is available, (No current ETA) please carry out the following: • Check the transmission oil level and correct if necessary • Rinse the valves a minimum of 3 times via XENTRY • Perform a stationary standstill adaptation, then collect EEPROM data If the problem persists, please perform driving adaptations of 4-5 at least ten to fifteen times: : • Level track (no incline/decline) • Slippery drive program • Display the torque in the instrument cluster: The torque must be between 100 and 250 Nm, preferably closer to the maximum torque • Constant engine torque • Engine speed under 2500 rpm • Do not shift via paddle • Collect a new EEPROM data after all adaptions are complete If the problem persists, please create a TIPS case. With both EEPROM files

  Associated Products (5)

  2024 Mercedes-Benz C-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz C-Class
  Associated Documents

  • DownloadMC-11013297-0001.pdf↗