Mercedes-Benz A-Class Complaints (2019)

50 consumer complaints on file.

#11439885November 9, 2021
AIR BAGS
The contact owns a 2019 Mercedes-Benz A220. The contact stated upon listing the vehicle for rental, she became aware of the recall for NHTSA Campaign Number: 20V106000 (Air Bags) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and informed the contact that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438874November 1, 2021
VISIBILITY:WINDSHIELD
2019 MERCEDES BENZ A220. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE WINSHIELD AND TIRES IN VEHICLE. THE CONSUMER STATED THE FRONT AND BACK WINDSHIELDS DEVELOPED BUBBLES AND NEEDED TO BE REPLACED AT 3000 MILES. SHORTLY AFTER, THE TIRES WERE DETEREMINED TO BE 50% WORN. THE MANUFACTURER AND DEALER WERE NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437270October 18, 2021
UNKNOWN OR OTHER
Three open recalls for over a year with no remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437171October 18, 2021
BACK OVER PREVENTION
The contact owns a 2019 Mercedes-Benz A220. The contact received notification of NHTSA Campaign Number: 20V046000 (Back Over Prevention). The contact had taken the vehicle to the dealer and was informed that the recall was serviced; however, the recall remained under his VIN. The contact called the dealer and was informed that it may take a few months for the recall to be removed from the VIN. The manufacturer had been notified of the recall and assured him that the recall had been serviced. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436454October 12, 2021
UNKNOWN OR OTHER
There are no problems with the vehicle but this recall listed on the NHTSA is preventing me from listing my vehicle on Turo.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348718August 11, 2020
UNKNOWN OR OTHER
20V045 - NO FIX FOR THIS OPEN RECALL SINCE JAN 2020. GETS FLAGGED ON CARFAX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267637October 10, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ A220. WHILE DRIVING APPROXIMATELY 20 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND AND THE GEAR DISPLAY INDICATED THAT THE TRANSMISSION WAS IN THE NEUTRAL POSITION. AFTER RESTARTING THE ENGINE, THE VEHICLE WAS DRIVEN TO FLAGSHIP MOTOR CARS OF LYNNFIELD (NORTH 385 BROADWAY RTE 1, LYNNFIELD, MA) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DUPLICATED. AFTER RETRIEVING THE VEHICLE, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,344.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258636September 27, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING: STEERING WHEEL/HANDLE BAR, LANE DEPARTURE
TL* THE CONTACT OWNS A 2019 MERCEDES A220. THE CONTACT STATED THAT THE LANE DEPARTURE WARNING INDICATOR FAILED TO OPERATE. WHILE DRIVING 50 TO 60 MPH, THE STEERING WHEEL SHOOK AND THE LANE DEPARTURE SYSTEM PREVENTED THE CONTACT FROM CHANGING LANES. AN ICON ILLUMINATED ON THE INSTRUMENT PANEL, INDICATING THAT THE VEHICLE WAS LEAVING THE ROAD. ALSO, THE VEHICLE MADE AN ABNORMAL NOISE AND THE BRAKES ENGAGED WITH A LOUD NOISE AND CANCELED THE LANE CHANGE. THE CONTACT ALSO STATED THAT THE ROAD MARKINGS WERE SOLID LINES AND THAT WAS LIKELY WHY THE ROAD DEPARTURE SYSTEM WAS MORE SENSITIVE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ BELLEVUE (11850 BELL-RED ROAD, BELLEVUE, WA 98005, 425-455-8535) WHERE IT WAS DETERMINED THAT THE LANE CHANGE SYSTEM ACTIVATED FOR NORMAL LANE CHANGES. THE LANE DEPARTURE FEATURE USUALLY ACTIVATED WHEN DRIVING OVER THICK WHITE LINES, SUCH AS HOV LANES. THE FAILURE OCCURRED ON THE FREEWAY DURING BOTH DAY AND NIGHT AND WAS INDEPENDENT OF THE ADAPTIVE CRUISE CONTROL BEING ENGAGED. THE DEALER TEST DROVE THE VEHICLE AND WAS ABLE TO DUPLICATE THE FAILURE ON ANOTHER MERCEDES-BENZ 220. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 100. *PM*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240251July 29, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT DROVE A 2019 MERCEDES-BENZ A220. WHILE AT A FUEL STATION WITH THE ENGINE WAS POWERED OFF, THE VEHICLE FAILED TO RESTART. THE CONTACT CALLED MERCEDES-BENZ ROADSIDE ASSISTANCE AND A TECHNICIAN CAME OUT AND ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. THE TECHNICIAN REMOVED THE BATTERY CABLE FROM THE TERMINAL, WAITED A FEW SECONDS, RECONNECTED THE CABLE, AND WAS ABLE TO START THE VEHICLE. THE VEHICLE WAS LATER TAKEN TO MERCEDES-BENZ OF ANNAPOLIS (1920 FOREST DR, ANNAPOLIS, MD 21401, (866) 290-0799) WHERE THE FAILURE WAS REPORTED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 738. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207919May 15, 2019
AIR BAGS
RIGHT PASSENGER AIR BAG WARNING MALFUNCTION LIGHT CAME ON 2X WITHIN A 3 WEEK PERIOD. SECOND TIME OCCURRED AFTER I TOOK THE CAR IN TO FIX THE ISSUE AND DEALER CLAIMED ISSUE WAS FIXED. THE ISSUE OCCURRED AFTER I STARTED THE CAR AND PULLED AWAY FROM A STATIONARY POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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