Mazda Tribute Complaints

2,115 consumer complaints on file.

#11331433June 29, 2020
FUEL/PROPULSION SYSTEM
GAS FILLER NECK GROSS EVAP LEAK / CANISTER PURGE VALVE LEAK/ CODES P0455 P0457 I WAS TOLD THAT FORD MAKES MAZDA PARTS AND FORD ESCAPE SUV TRUCKS ARE KNOWN FOR THESE PROBLEMS WITH EVAP SYSTEM?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330199June 22, 2020
STEERING
TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. THE CONTACT STATED THAT AT VEHICLE START-UP, THE POWER STEERING FAILED TO OPERATE AS DESIGNED, WITH THE SERVICE INDICATOR WARNING LIGHT ILLUMINATED. THE CONTACT ADDED POWER STEERING FLUID TO THE RESERVOIR HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V282000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328591June 12, 2020
STRUCTURE:BODY
THE REAR RIGHT WHEEL WELL AREA WHERE THE SHOCK ABSORBER ATTACHES TO THE FRAME OF THE VEHICLE BUSTED OUT. IT NO LONGER HOLDS THE SHOCK IN PLACE TO ABSORB A BUMP. I WAS RECENTLY INFORMED BY A BODYSHOP PERSON THAT THERE WAS A RECALL THAT I WAS NOT NOTIFIED OF. WOULD YOU LET ME KNOW IF THIS IS TRUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327222June 4, 2020
VEHICLE SPEED CONTROL
VEHICLE WAS TRAVELING ON A FOUR-LANE HIGHWAY WITH CRUISE CONTROL ON. THE VEHICLE SUDDENLY BEGAN TO ACCELERATE UNCONTROLLABLY; TRIED APPLYING THE BRAKE, TURNING OFF THE CRUISE CONTROL, PRESSING THE DECELERATE BUTTON, NOTHING WORKED. I HAD TO APPLY A GREAT DEAL OF FORCE TO THE BRAKES IN ORDER TO SLOW THE VEHICLE ENOUGH TO GET IT OFF THE ROAD. I SHIFTED THE TRANSMISSION INTO NEUTRAL AND THE ENGINE BEGAN TO REV UNCONTROLLABLY. I TURNED THE IGNITION SWITCH OFF AND OPENED THE HOOD TO INVESTIGATE. THE THROTTLE CABLE ON THE CRUISE CONTROL SERVO HAD ROTATED UP TO ABOUT A 30-DEGREE ANGLE AND HAD THE THROTTLE HELD OPEN. I ROTATED THE CABLE BACK DOWN TO ITS NORMAL POSITION AND THE THROTTLE SNAPPED FREE. I WILL NOT USE THE CRUISE CONTROL AGAIN UNTIL THE ISSUE IS RESOLVED. I WAS TRAVELING AT 65 MPH WHEN THE INCIDENT OCCURRED, THE VEHICLE ACCELERATED TO OVER 80 MPH WHILE I WAS TRYING TO GET IT UNDER CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325370May 21, 2020
SUSPENSION, STEERING
DRIVING THE VEHICLE DOWN A CITY STREET THE STEERING BECAME EXTREMELY LOOSE. UPON INSPECTION WE FOUND THAT THE FRONT SUBFRAME HAD RUSTED/BROKEN AND THE LOWER CONTROL ARM HAD SEPARATED FROM IT. AFTER A SEARCH WE DISCOVERED THAT THIS ISSUE IS COVERED UNDER THE 7514D RECALL. A VIN SEARCH CONFIRMED THAT THIS WAS AN OPEN RECALL ON THIS VEHICLE. WE TOWED THE VEHICLE TO THE NEAREST MAZDA DEALER TO HAVE THE RECALL COMPLETED. AFTER ABOUT 1 WEEK, THE SERVICE ADVISOR CALLED AND TOLD ME THAT MAZDA WAS REFUSING TO REPAIR THE VEHICLE. I CALLED MAZDA CUSTOMER SERVICE TO GET AN EXPLANATION AND WAS TOLD THAT THE RECALL ONLY INVOLVES INSTALLING A "REINFORCEMENT" BRACKET, NOT REPLACING THE SUBFRAME. I INFORMED THEM THAT I HAVE COPIES OF BOTH THE OWNER LETTER AND THE ENTIRE RECALL PROCEDURE WHICH BOTH CLEARLY STATE THAT IF THE LOWER CONTROL ARM HAS BECOME SEPARATED DUE TO CORROSION THE SUBFRAME MUST BE REPLACED AT NO COST TO THE OWNER. THEY TRIED TO TELL ME THAT "CORROSION" DOES NOT MEAN "RUST" AND THERE IS NOTHING MORE THEY COULD DO FOR ME. THE VEHICLE IS STILL AT THE DEALERSHIP, MAZDA OF WOOSTER IN WOOSTER, OHIO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322447April 27, 2020
STRUCTURE:BODY, SUSPENSION
THE PASSENGER SIDE REAR WHEEL WELL HAS RUSTED OUT SUCH THAT THE SUSPENSION IS NOW PROTRUDING INTO THE INTERIOR OF THE VEHICLE. THIS WAS DISCOVERED WHEN REGULAR RATTLING FROM THE AREA PROGRESSED INTO LOUD BANGS WITH EACH BUMP. THE MECHANIC WHO DISCOVERED STATED THAT THE RUST WAS ABNORMAL, EVEN FOR THE GEOGRAPHIC AREA, AND THAT NONE OF THE OTHER WHEEL WELLS EXHIBITED ANY SIGNS OF RUSTING. HE STATED IT WAS NO LONGER SAFE TO DRIVE THE VEHICLE AND THAT THIS CONDITION WAS MOST LIKELY THE RESULT OF SOME SORT OF MANUFACTURING DEFECT (AS OPPOSED TO REGULAR AND EXPECTED OXIDATION).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320764April 10, 2020
STEERING
THE STEERING BEGAN TWITCHING WHILE DRIVING AND THEN WHILE BACKING THE STEERING WENT OUT AND STOPPED RESPONDING MID-BACKING IN MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319462March 27, 2020
ELECTRICAL SYSTEM, STEERING
POWER STEERING DOES NOT WORK. STARTED UP MY CAR AND I AM UNABLE TO TURN THE WHEELS AT LOW SPEED. ELECTRICAL POWER STEERING UNIT. NO CHECK ENGINE LIGHT ON. UNSAFE TO DRIVE, ATTEMPTED TO CALL MAZDA SERVICE LINE, SAYS RECALL SERVICE FOR EXACT ISSUE STATED WAS COMPLETED IN 2014 FOR RECALL # 7614E 'CLOSED'. I DID NOT OWN THE VEHICLE AT THIS TIME. ATTEMPTED TO CALL DEALER WHO PERFORMED SERVICE FOR ANSWERS. DEALER #42175, NO ANSWERS OR INFORMATION GIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319553March 27, 2020
POWER TRAIN
I WAS COMING UP TO A STOP LIGHT AND AS I SLOWED DOWN MY 03 MAZDA TRIBUTE STALLED, LEAVING ME STOPPED IN THE MIDDLE OF 5 LANES. AS THE LIGHT WAS TURNING GREEN & THE CARS NEARING MY REAR, HAD TO SWERVE AROUND TO AVOID A COLLISION. I HAD PLACED MY SHIFTER INTO PARK AND WAS ABLE TO RESTART MY VEHICLE, BUT IT STILL WOULD NOT MOVE AFTER SHIFTING INTO D(DRIVE). SO I SHIFTED INTO ONE OF THE LOWER GEARS, TO SLOWLY GET OFF THE STREET AND INTO THE NEAREST PARKING LOT. I PARKED AND SHUT MY VEHICLE OFF, MADE SURE ALL WAS INTACT THEN RESTARTING MY VEHICLE. I SHIFTED INTO R(REVERSE) AND BACKED UP NORMALLY, I THEN SHIFTED INTO D(DRIVE) BUT MY CAR ONLY ROLLED AS THOUGH IT WAS IN N(NEUTRAL). SO I SHIFTED INTO R(REVERSE), BACKED DIRECTLY INTO MY PARKING SPACE AND CALLED MY ROADSIDE ASSIST. TO BE TOWED HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318241March 16, 2020
SERVICE BRAKES
POOR BRAKING. POOR PEDAL RESPONSE. LONG STOPPING DISTANCE. BRAKES CHECKED AS GOOD. DEALER SAYS NO RECALLS OPEN FOR MY VIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317435March 10, 2020
STRUCTURE:BODY
MY 2005 MAZDA TRIBUTE HAS BEEN TAKEN VERY GOOD CARE OF SINCE IT WAS BOUGHT NEW. THE CAR HAS BEEN RUST PROOFED SEVERAL TIMES, SERVICED REGULARLY AND ALWAYS WASHED AND WAXED SEVERAL TIMES, AND BEYOND, SINCE OWNERSHIP. THAT BEING SAID, MY 2005 VEHICLE LOOKS QUITE IMMACULATE FOR ITS AGE, EXCEPT FOR THE EVER-INCREASING SEVERE RUST ISSUE ON THE RIGHT REAR RIGHT WHEEL WELL, WHICH I HAVW TRIED TO FIX, AND KEEP UP ON, BUT HAS NOW RUSTED RIGHT THROUGH, AND CAUSED THE SHOCK TO PROTRUDE INTO THE INTERIOR OF THE VEHICLE. NOW MY MECHANIC CLAIMS HE CANNOT SERVICE MY VEHICLE FOR ANYTHING ELSE (EVEN THOUGH THE SERVICE ISSUES I NEED TO ADDRESS ARE IMPORTANT AND CRITICAL TO THE USE OF MY VEHICLE. I AM NOW IN A PREDICAMENT, SINCE THE COST TO REPAIR THIS DAMAGE IS VERY HIGH, SO HIGH, IT EXCEEDS THE CURRENT VALUE OF THE VEHICLE, AND I AM ENRAGED THAT MAZDA HAS NOT TAKEN ACCOUNTABILITY FOR THIS CLEAR FACTORY DEFECT. I SAY A CLEAR FACTORY DEFECT, SINCE THIS EXACT ISSUE WAS ADDRESSED, AND RECALLED, IN THE SAME VEHICLE FOR YEARS 2001-2004, BUT NOT FOR 2005. IN ADDITION, I HAVE MET SEVERAL OTHER OWNERS OF THE SAME VEHICLE WHO HAVE/ARE EXPERIENCING THE EXACT SAME ISSUE, REGARDLESS OF HOW WELL THEY HAVE MAINTAINED THEIR VEHCILE. MOREOVER, I CAN FIND THE EXACT SAME ISSUE FOR THIS VEHICLE ON ENDLESS WEBSITES ONLINE, HUNDREDS, MORE ACCURATELY, THOUSANDS OF TIMES! FOR MAZDA TO STILL NOT HAVE RECALLED THIS ISSUE IS UNFAIR, RIDICULOUS AND VERY WRONG TO LOYAL MAZDA CUSTOMERS. I AM NOW STUCK WITH A VEHICLE I CANNOT DRIVE DUE TO A REPAIR I CANNOT AFFORD, BUT A REPAIR THAT I SHOULD NOT BE RESPONSIBLE FOR ALL THE TIME, MONEY, MAINTENANCE AND CARE IVE PUT INTO THE OWNERSHIP OF MY CAR. IN ADDITION, THIS ISSUE IS A HUGE SAFETY CONCERN AND COULD EASILY CAUSE HARM TO A PERSON DRIVING THIS VEHICLE, A PASSENGER, OR EVEN AN INNOCENT PEDESTRIAN WHEN POPPING THROUGH THE FLOOR, OR AT ANY OTHER STAGE OF WEARING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315447March 1, 2020
STRUCTURE:BODY
I WENT IN THE STORE FOR A FEW MINUTES AND I CAN OUT AND THE CAR WOULD NOT SHIFT INTO GEAR AT ALL IT SHIFTED OUT OF PARK AND ALL IT DID WAS THE SHIFTER JUST STOPPED AND WAS LOOSE IT WOULD NOT INGAGE IN ANOTHER GEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310716February 22, 2020
POWER TRAIN
AFTER DRIVING AROUND FOR ABOUT AN HOUR, I STOPPED AT A STORE AND AFTER THAT THE VEHICLE WOULDN'T EXCEL CORRECTLY. VEHICLE WOULDN'T SHIFT INTO 2ND OR 4TH GEARS. SHOP SAID IT WAS A 2/4 BELT OR SOMETHING LIKE THAT WHICH HAD TO BE REPLACED. THEY HAD CALLED MAZDA TO DETERMINE WHICH TRANSMISSION MY VEHICLE HAD, THANKFULLY IT WAS THE ONE THAT COULD BE REPLACED WITHOUT TEARING DOWN THE WHOLE TRANSMISSION. SOUNDS LIKE THIS WAS A COMMON ISSUE FOR THIS TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309822February 18, 2020
STEERING
TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE STEERING CEASED WITHOUT WARNING. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE THE VEHICLE DIAGNOSED. THE DRIVER WAS INFORMED THAT THE TORQUE SENSOR KIT, UPPER STEERING COLUMN BOT, AND STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NELSON MAZDA COOL SPRINGS LOCATED AT 7104 S. SPRINGS DR, FRANKLIN, TN 37067, WAS CONTACTED AND INFORMED OF THE FAILURE. THE DRIVER WAS THEN REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE DRIVER WAS INFORMED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V282000 (STEERING) AND THAT A SECOND REPAIR WOULD NOT BE OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308519February 11, 2020
STEERING
TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. THE CONTACT STATED THAT AT START UP, THE POWER STEERING WAS INOPERABLE. THE CONTACT STATED THAT IT WAS DIFFICULT TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V282000 (STEERING) HOWEVER, THE FAILURE RECURRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307511February 6, 2020
POWER TRAIN
GOT IN CAR TO DRIVE MONDAY 02/03/2020 MORNING, CAR WAS EXTREMELY HARD TO TURN. ABLE TO DRIVE VEHICLE BUT TURNING IS EXTREMELY HARD. TOOK IT TO MECHANIC AND THEN TO AUTOZONE TO PRICE PART AND WAS TOLD THIS VEHICLE WAS PART OF A RECALL. I CALLED MAZDA AND WAS TOLD RECALL WAS NO LONGER OPEN, WAS CLOSED IN 2014. THE RECALL IS WHAT IS WRONG WITH MY VEHICLE. I HAVE CALLED MAZDA WITH NO RESOLUTION, IS THERE ANY WAY TO MAKE THEM RESPONSIBLE FOR THIS ISSUE, SINCE THERE WAS A RECALL FOR IT, MINE JUST DID NOT HAVE ISSUE IN THAT TIME FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301431January 23, 2020
STEERING
TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V282000 (STEERING) HOWEVER, THE FAILURE STATED IN THE RECALL WAS EXPERIENCED. THE VEHICLE WAS REPAIRED AT MURRAY MAZDA LOCATED AT 85 GRIFFITH RD, MUNCY, PA 17756, (570) 546-2222. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 163,611.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300881January 21, 2020
STEERING
ISSUES WITH ELECTRIC POWER STEERING. ATTEMPTED TO EXIT GAS STATION AND STEERING WHEEL WOULD NOT TURN. BOUGHT SUV USED, RECALL ISSUE WAS FIXED SEPTEMBER 2014. RECALL IS NOW CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300196January 17, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. THE CONTACT STATED WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE PASSENGER'S SIDE REAR WHEEL WELL. THE VEHICLE WAS TAKEN TO WOODHOUSE MAZDA LOCATED AT 6603 L ST, OMAHA, NE 68117, (402) 592-1000, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT REAR SUB FRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298513January 11, 2020
STEERING
STEERING IS OFF LINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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