Mazda Protege Complaints (1999)

88 consumer complaints on file.

#10034563November 19, 2003
TIRES:TREAD/BELT
TIRE TREAD SEPARATED FROM TIRE AND DAMAGED THE FENDER WHILE DRIVING AT NORMAL SPEED. FIRESTONE, SIZE P185/65R14, DOT# H406JDNO79. DEALER NOTIFIED. *AK WHILE DRIVING ON THE HIGHWAY THE VEHICLE AND STEERING WHEEL STARTED SHAKING. THE CONSUMER TURNED OFF THE A/C, RADIO AND REDUCED SPEED TO LISTEN AND DETERMINE THE CAUSE. ONLY TWO EXITS AWAY FROM THEIR EXIT, THE CONSUMER HEARD A THUD. HE PULLED OVER AND SAW THE RIGHT REAR FENDER HANGING OFF TO THE CURB AND THE RIGHT REAR TIRE WAS BALD. ALL THE TREAD ON THE SURFACE WAS GONE. HE CHANGED THE TIRE, SECURED THE FENDER WITH DUCT TAPE AND WENT TO SEARS TO PURCHASE A NEW TIRE. CONSUMER SENT THE TIRE TO FIRESTONE/BRIDGESTONE FOR INSPECTION AND COMPENSATION. CONSUMER WAS INFORMED THAT THERE INSPECTION SHOWED THAT THE TIRE WAS OPERATED FOR AN UNKNOWN PERIOD OF TIME WITH INSUFFICIENT AIR PRESSURE TO CARRY THE LOAD. THE INSUFFICIENT AIR PRESSURE WAS EVIDENT BY THE DEFORMATION THROUGHOUT THE TIRE BEAD AREA. THEY CONCLUDED THAT THE TIRE FAILURE WASN'T THE RESULT OF DEFECTIVE MATERIALS OR WORKMANSHIP. THE TIRE WAS RETURNED TO THE CONSUMER UPON HIS REQUEST. THE INSURANCE COMPANY ESTIMATED DAMAGES AT $902.54. *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039009September 16, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
1999 MAZDA PROTEGE WITH 40K MILES AUTOMATIC TRANSMISSION. CAR PURCHASED NEW AND CARED FOR, AT RECENT SERVICE VEHICLE WAS TESTED AND FOUND TO HAVE SLIPPAGE IN 2ND AND 3RD GEAR AND TRANS WILL NOT "LOCK UP". REBUILD STARTS AT $1700 AND GOES UP. MAZDA SEEMS TO HAVE PROBLEMS RELATING TO TRANSMISSIONS AND NOT STANDING BEHIND THEIR PRODUCTS. TRANSMISSION SHOP INDICATES MAZDA'S TRANSMISSIONS ARE EXTREMELY EXPENSIVE TO REPAIR (AS MUCH AS LEXUS). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033263August 21, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CAR HESITATES BEFORE TAKING OFF AFTER STOPPING. WHEN IT DOES SWITCH INTO THE RIGHT GEAR AND MOVE FORWARD, IT IS AS IF YOU HAVE BEEN HIT IN THE REAR BECAUSE IT JERKS FORWARD HARD. THE CAR THEN DOES NOT ACCELERATE VERY WELL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031919July 25, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
PROBLEMS WITH VEHICLE TRANSMISSION.*MR THE VEHICLE'S TRANSMISSION HAD TO BE REPLACED A 32600 MILES. THE VEHICLE'S WARRANTY HAD EXPIRED AND THE CONSUMER HAD TO PAY FOR THE REPLACEMENT. THE CONSUMER REQUEST REIMBURSEMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029489July 17, 2003
TIRES
CONSUMER STATES THAT WHILE DRIVING AND WITH NO WARNING RIGHT REAR TIRE BLEW OUT. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027140July 14, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING VEHICLE WILL JERK FORWARD THAN STALL OUT WITHOUT WARNING. THE DEALERSHIP HAS SERVICED VEHICLE SEVERAL TIMES,PROBLEM STILL EXISTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023277June 17, 2003
WHEELS:HUBCAP/COVER
YOUR RECENTLY ANNOUNCED INVESTIGATION INTO SLOW TIRE LEAKS DUE TO BAD STEEL WHEELS ON GM PRODUCTS PROMPTED ME TO WRITE ABOUT THE SAME EXPERIENCE WITH MY 99 MAZDA PROTEGE ALLOY WHEEL THAT I JUST REPLACED AT FULL COST. MAZDA TOLD ME THEY HAVE HAD NO COMPLAINTS ON THE TYPE OF DEFECT THAT I HAD--A PINHOLE IN THE MIDDLE OF THE WHEEL. OF ALL THE YEARS OF OWNING AN AUTOMOBILE, I WAS NEVER CONFRONTED WITH THIS TYPE OF PROBLEM. ANY CORRELATION? ANY OTHER COMPLAINTS ON THESE WHEELS? THANKS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022337June 4, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT 55MPH, SUDDENLY INTERMITTENTLY THE OVERDRIVE LIGHT WAS ON, ENGINE SLOWED DOWN TO 40MPH. DEALER HAS INSPECTED VEHICLE THREE TIMES AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020461May 23, 2003
SUSPENSION:FRONT:MACPHERSON STRUT
WHILE DRIVING THE STRUTS FAILED WITHOUT WARNING. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019418May 15, 2003
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC
DUE TO COMPLETE BRAKE FAILURE, THE VEHICLE HIT A STEEL POLE AND DAMAGED THE FRONT SUSPENSION. THE DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. MR SCC *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10017210April 21, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017145April 18, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 30 MPH THE TRANSMISSION FAILED AND CAUSED THE VEHICLE NOT TO ACCELERATE. THE DEALER WAS NOTIFIED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010809March 20, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
1999 MAZDA PROTEGE RECEIVED O/D OFF LIGHT, SPEEDOMETER DROPPED OUT AND SLIPPAGE IN GEARS, (O/D), BROUGHT TO SCHWARTZ MAZDA, SHREWSBURY, NJ, THEY SOLD ME A NEW TRANSMISSION, (76000 MILES ON ODOMETER), CAR STILL HAD SAME TROUBLE. ADVISED MAZDA THAT I FELT THIS IS A MISDIAGNOSIS, PER NHTSB TECH SERVICE BULLETIN OF SPEED SENSOR ON TRANSMISSION WHICH PRESENTS SAME SYMPTOMS, THEY WOULD NOT CREDIT THE $2073 COST OF THE NEW TRANSMISSION, THE DEALER DID NOT SEE THIS TROUBLE WHICH IS WHAT I ORIGINALLY BROUGHT IN FOR SERVICE, AFTER 3 MORE RETURN VISITS TO SERVICE DEPT, THEY FINALLY REPLACE SPEED SENSOR, NOW PROBLEM IS GONE, BUT NOW I HAVE A NEW TRANSMISSION THAT I DID NOT NEED. THEY NEVER PRODUCED ANY DIAGNOSTIC BACK UP TO THE TRANSMISSION FAILING, I TOOK THEM AT THEIR WORD THAT THIS IS WHAT THE CAR NEEDED, WHEN ALL ALONG THE SPEED SENSOR FIXED THE TROUBLE. THEY WERE VERY UNCOOPERATIVE THROUGHOUT THE ENTIRE EXPERIENCE EXCEPT WHEN IT CAME TO TAKING OUR MONEY, AND AT ONE POINT WHEN I ASKED TO PLEASE LET ME TEST DRIVE WITH THE TECH, THE SERVICE MANAGER ADVISED ME, THEY HAD SPENT ENOUGH TIME ON THIS AND TO TAKE THE CAR AND LEAVE. NOT UNTIL I RESEARCHED OTHER DRIVERS COMPLAINTS ON THE TRANSMISSION ON THIS CAR GOING AT AROUND 70000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009951March 5, 2003
SUSPENSION:REAR
THERE WAS A NOISE COMING FROM THE REAR OF THE VEHICLE, THE DEALER SHIP REPLACED THE REAR STRUTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007280February 25, 2003
SERVICE BRAKES, HYDRAULIC, AIR BAGS
ATTORNEY GENERAL OF NORTH CAROLINA'S LETTER TO MAZDA CORPORATION ASKED FOR AN IMMEDIATE RESPONSE TO CONSUMER'S COMPLAINT CONCERNING A CRASH DUE TO BRAKE FAILURE AND NON DEPLOYMENT OF AIR BAGS WHICH RESULTED IN INJURIES. ADD TO 568358. *AK *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10000826January 8, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT A NEW MAZDA PROTEGE IN 1999. I HAVE TAKEN EVERY PRECAUTION TO MAKE SURE MY CAR WAS TAKEN CARE OF. I DID ALL THE MAINTENANCE THAT WAS SUPPOSE TO BE DONE WHEN THEY WERE DUE. AFTER ALL THE CARE I TOOK, MY CAR'S TRANSMISSION WENT OUT ON DEC. 31, 2002 WITH ONLY 66,000 MILES ON THE CAR. THEY SAID IT WOULD BE $2200 TO REPLACE A TRANSMISSION. I FEEL THE CAR SHOULD HAVE LASTED LONGER THAN 66,000 MILES. SHOULD THERE BE A RECALL ON THESE CARS? I ALSO FEEL THE MANUFACTURE SHOULD BE LIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002271January 7, 2003
AIR BAGS
THE CONSUMER WAS INVOLVED IN A FRONTAL COLLISION, WHERE THE AIR BAGS DID NOT DEPLOY. TS SCC
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#568358January 2, 2003
SERVICE BRAKES, HYDRAULIC, AIR BAGS
BRAKES FAILED WHICH CAUSED CONSUMER TO HIT A STEEL BEAM POLE. THERE THERE WERE NO BRAKE INDICATORS PRIOR TO ACCIDENT, AFTER THE IMPACT AIRBAGS DID NOT DEPLOY, AND CONSUMER SUSTAINED MAJOR INJURIES. *TT CONSUMER HASN'T RECEIVED A RESPONSE FRON MAZDA NORTH AMERICA. SCC. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#568376December 26, 2002
ELECTRICAL SYSTEM:WIRING
THE TRANSMISSION WAS FAULTY WHICH CAUSED A HIGH PITCHED WHISTLE NOISE IN THE VEHICLE, THE DEALER REPLACED THE TRANSMISSION, ON FOUR OCCASIONS WHILE DRIVING THE VEHICLE WOULD JERK INTO A LOWER GEAR WITHOUT WARNING, THE VEHICLE WAS TAKEN TO THE DEALER BUT THE PROBLEM COULD NOT BE DUPLICATED AND NO REPAIRS WERE MADE (VEHICLE WAS STILL UNDER WARRANTY), ON ONE OCCASION THE VEHICLE WAS SLIPPING IN AND OUT OF GEAR AND IT STALLED AT WHICH TIME IT COULD NOT BE RESTARTED, THE DEALER THEN SUGGESTED THAT THE WIRING HARNESS WAS THE PROBLEM BUT COULD NO GUARANTEE THAT THE SLIPPAGE WOULD NOT REOCCUR. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001101December 17, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WHILE DRIVING RADIATOR FAN RELAY BECAME INOPERABLE. CAUSING VEHICLE TO PULL OUT OF THE ROAD, DEALER WILL REPLACE FAN RELAY, BUT IT WILL COST $350.00. PLEASE PROVIDE FURTHER INFORMATION. TS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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