Mazda Protege Complaints (1993)

44 consumer complaints on file.

#848230September 21, 1999
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S SIDE AND PASSAGER'S SIDE SHOULDER BELTS DON'T RETRACT AND KEEP GETTING JAMMED ON BOTH SIDES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833594January 14, 1999
VISIBILITY:WINDSHIELD
THE WINDOW ON THE DRIVER'S SIDE DOOR WOULD MAKE NOISES WHENEVER THE DOOR IS CLOSING OR OPENING. TOOK VEHICLE TO THE DEALER FOR REPAIRS. THE ENTIRE MECHANISM TO OPEN AND CLOSE THE WINDOW WORE OUT BECAUSE THE PLASTIC PARTS WERE OF POOR QUALITY. OWNER BELIEVES THAT MAZDA SHOULD PAY FOR REPAIRS FOR THIS DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833164January 7, 1999
SEAT BELTS:FRONT:RETRACTOR
SHOULDER BELT WON'T WORK DUE TO THE RETRACTOR PART OF THE SEAT BELT, WHICH MAKE'S THE CONSUMER MOVE FORWARD AND BACKWARD, FAILED. CONSUMER STATES THIS IS A SAFETY DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700732November 18, 1998
SEAT BELTS:FRONT:ANCHORAGE
OWNER RECEIVED A RECALL SAFETY NOTICE FROM MAZDA NORTH AMERICAN OPERATIONS, WHICH READS IN RELEVANT PART: ' [T]HE PASSIVE SHOULDER BELT BUCKLE STAYS AT THE REARMOST POSITION EVEN IF THE DOOR IS OPENED.' OWNER EXPERIENCED THE PROBLEM BUT WAS SURPRISED TO FIND THAT THE BELT NOT ONLY STAYED IN THE REARMOST POSITION, BUT THAT IT DID SO WITH GREAT FORCE, PINNING THE OWNER IN THE VEHICLE AND CAUSING MINOR ABRASION TO OWNER'S NECK. OWNER THEN TOOK VEHICLE IN TO DEALER FOR RECALL REPAIR. DEALER CLAIMED THE PROBLEM WAS UNRELATED TO THE RECALL NOTICE AND REFUSED TO REPAIR THE VEHICLE. OWNER STRONGLY STATED THAT THE PROBLEM EXPERIENCED WAS EXACTLY THE PROBLEM THAT WAS THE SUBJECT OF THE RECALL. WHEN DEALER REFUSED TO REPAIR, OWNER CONTACTED MAZDA CEO RICHARD BEATTIE AND VARIOUS OTHER PERSONNEL AT MAZDA MOTORS BUT COULD RECEIVE NO SATISFACTION. LEGAL ACTION IS PENDING. OWNER BELIEVES THAT THE STARTLING AND SUDDEN NATURE OF THIS EVENT COULD RESULT IN EITHER DRIVERS OR PASSENGERS BEING TRAPPED IN A VEHICLE ON FIRE OR IMMERSED IN WATER OR IN SOME OTHER EMERGENCY, BEFORE THEY FIGURED OUT HOW TO EITHER SLIP OUT OF THE TAUT BELT OR RELEASE IT WITH THE MANUAL RELEASE. OWNER ALSO BELIEVES THAT MAZDA IS AWARE OF THE SEVERE NATURE OF THIS PROBLEM BUT IS ATTEMPTING TO CONCEAL IT AND IS ATTEMPTING TO AVOID MAKING NEEDED SAFETY REPAIRS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#700295November 3, 1998
SEAT BELTS:FRONT:ANCHORAGE
SEAT BELT LIGHT COMES ON AND CHIMES PERIODICALLY WHILE SEAT BELT ENGAGED. OFTEN SEAT BELT LOCK IN PLACE AND I AM UNABLE TO MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#828268September 28, 1998
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
WHEN SEAT BELT IS ENGAGED ON THE DRIVER'S OR PASSENGER'S SIDES THE WARNING CHIME GOES OFF. THE DEALER IS AWARE OF THE PROBLEM. DEALER NOT WILLING TO CORRECT AT THEIR EXPENSE STATED TO CONSUMER THAT THE PROBLEM WAS NOT SAFETY RELATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#826200August 3, 1998
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
THE HOOD LATCH PREMATURELY WEARS, CAUSING THE HOOD TO DISENGAGE FROM THE LOCK. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#806594January 28, 1997
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN OPENING THE GAS CAP FLAMES WERE COMING OUT OF THE FUEL TANK. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#511830November 27, 1996
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
SOFT MAIN CALIPER SLEEVES ON BOTH SIDES OF FRONT BRAKE SYSTEM CAUSED A KNOCKING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#506086July 5, 1996
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
VEHICLE OVERHEATED, CAUSING RADIATOR TO EXPLODE WHEN ATTEMPTING TO SPRAY WITH WATER, INJURING DRIVER. *DH
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#985978June 21, 1996
SEAT BELTS:FRONT:RETRACTOR
WHILE DRIVING ON THE HIGHWAY VEHICLE WAS IN FRONT END ACCIDENT, PASSIVE RESTRAINTS FAILED.PLEASE DESRIBE DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#505658June 16, 1996
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, POWER TRAIN
ALTERNATOR FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#985294June 5, 1996
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
SOMETIMES WHEN APPLYING THE BRAKE IT WORKS, SOMETIMES IT DOESN'T. PLEASE DESCRIBE . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#985046May 30, 1996
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
STRONG GASOLINE SMELL COMING FROM THE BACK SEATS AND COULD BE RELATED TO THE FUEL FILLER NECK PROBLEM. PLEASE DESCRIBE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#984718May 21, 1996
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER SIDE SHOULDER BELT IS LOCKED INTO PLACE, WILL NOT MOVE, EA94-039 ACTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#980477March 11, 1996
SEAT BELTS
THE DRIVERS SIDE AUTOMATIC RETRACTING SEATBELTS WILL MOVE FORWARD UNEXPECTEDLY WHILE DRIVING. PLEASE DESCRIBE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#979755February 26, 1996
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK HAS HOLE LOCATED ON BOTTOM LEAKING EXCESSIVELY. PLEASE DESCRIBE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#979760February 26, 1996
SEAT BELTS
DRIVER'S SIDE AUTOMATIC SEAT BELT FAILURE, SHOULDER BELT HAS STOPPED RETRACTING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#501209February 9, 1996
SEAT BELTS
MOTORIZED SEAT BELT MOVED FORWARD WHILE VEHICLE WAS IN REVERSE, CAUSING SEAT BELT TO HOOK ONTO EARRING/RIPPING EAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#978809February 7, 1996
SEAT BELTS
SEAT BELT INDICATOR LIGHT COMES ON WHILE DRIVING VEHICLE, DRIVER'S SIDE MOTORIZED SHOULDER BELT HAD TO BE REPLACED. TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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