Mazda CX-7 Complaints (2008)

192 consumer complaints on file.

#10587041May 7, 2014
ENGINE, POWER TRAIN, FUEL SYSTEM, GASOLINE
AS I WAS DRIVING MY MAZDA ( WITH A TURBO ENGINE) ALONG THE HIGHWAY IT BEGAN TO DECELERATE ON ITS OWN AND MAKING A LOUD KNOCKING/GRINDING NOISE. IT STOPPED ON THE ROAD GOING UP A HILL WITH NO TURNOUTS. SO IT APPEARS THAT THE TURBO BLEW UP. IT WILL START, BUT I CANNOT GO ANYWHERE. I HAVE ALSO HAD TO REPLACE GASKETS ON MY OIL FILTER HOUSING UNIT, AS THE STOCK GASKETS WERE FAULTY AND CAUSING A SEVERE OIL LEAK. ALSO, MY EMISSIONS REGULATION ( EGR) VALVE IS BAD AND THEREFORE WILL NOT PASS SMOG. EACH OF THESE ISSUES I AM SEEING MORE AND MORE COMPLAINTS ABOUT FROM OTHER OWNERS OF THE SAME VEHICLE. MAZDA HAS MADE A HORRIBLY DEFECTIVE CAR AND REFUSES TO DO ANYTHING ABOUT IT EXCEPT TO CLAIM OWNER NEGLIGENCE. I BOUGHT MY CAR WITH 40K MILES ON IT AND IT HAS BEEN FALLING APART FROM THE START. THERE IS ABSOLUTELY NO EXCUSE AND THIS IS NOT OWNER NEGLIGENCE, IT IS MAZDA NEGLIGENCE AND REFUSAL TO MAKE ANYTHING RIGHT ON THEIR COMPLETELY DEFECTIVE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586060May 1, 2014
ENGINE AND ENGINE COOLING, EQUIPMENT ADAPTIVE/MOBILITY
THE AC IN THIS VEHICLE HAS ALWAYS UNDER PERFORMED. IT DID NOT GET REALLY COLD AND HAD TO BE RUN ON THE HIGH SETTING CONSTANTLY. JUST LAST WEEK THE COMPRESSOR FAILED COMPLETELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584168April 22, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE MADE A POPPING SOUND AND WHITE SMOKE EMITTED FROM THE REAR OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE STALLED IMMEDIATELY AFTER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS HOLE IN THE PISTON CAUSED BY THE TURBO CHARGER. AS A RESULT, THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578050April 7, 2014
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
EGR VALVE FAILURE ON A 2008 MAZDA CX-7 WITH 47,500 MILES. I HAD NEVER HEARD OF A EGR VALVE BEFORE MY CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO THE LOCAL AUTO PARTS STORE TO HAVE THEM TELL ME THE ERROR CODE. TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THAT THE WARRANTY FOR THE PART WAS 60MONTHS/60,000 MILES. WHILE I WAS WAY UNDER ON THE MILES, I WAS 5 MONTHS OVER ON THE TIME. SINCE THIS WAS MY 3RD TRIP INTO THE DEALERSHIP OVER THE PAST 5 MONTHS DEALING WITH PROBLEMS/MAINTENANCE WITH MY CX-7, I ASKED WHY THIS PARTICULAR PART FAILED. I WAS TOLD THAT IT WAS DUE TO THE NEGATIVE EFFECTS OF ETHANOL. AFTER SOME QUICK RESEARCH, IT IS CLEAR THAT 2007-2008 MAZDA CX-7 HAS SERIOUS PROBLEMS WITH THE EGR VALVE. IT WILL COST ME $650 TO FIX. MAZDA SHOULD HAVE BEEN FORCED TO RECALL THIS PART SINCE IT LOOKS LIKE IT WAS DEFECTIVE FROM THE START. WAS TOLD THAT A NEW REPLACEMENT PART FOR THE EGR VALVE WOULD BE PUT INTO THE VEHICLE WHICH WILL NOT BREAK DUE TO PRESENCE OF ETHANOL IN GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575077March 27, 2014
ENGINE
THE GASKET ON THE OIL COOLERS ON THESE CARS ARE DEFECTIVE. I HAVE AN OIL LEAK FROM THIS GASKET THAT PUTS ME AT RISK FOR AN ENGINE BLOWOUT. I WILL HAVE TO REPLACE THE ENTIRE OIL COOLER AT A COST OF $500+ BECAUSE THE GASKET CAN'T BE PURCHASED SEPARATELY. MAZDA NEEDS TO TAKE RESPONSIBILITY FOR THIS BEFORE PEOPLE GET STRANDED ON THE ROAD. IF YOU SEARCH THIS OIL LEAK ONLINE, YOU FIND DOZENS OF POSTS ABOUT THIS HAPPENING TO OTHER CX-7 OWNERS. THIS IS A CROSSOVER SUV GEARED TOWARDS FAMILIES. I DRIVE MY KIDS AROUND IN IT AND NOW AM VERY CONCERNED ABOUT THE SAFETY OF THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574432March 24, 2014
POWER TRAIN
WHINING SOUND WHEN GAS PEDAL IS COMPRESSED, FORM 30 - 65 MPH, AT TIMES ,LOSS OF POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565781February 25, 2014
SERVICE BRAKES
DRIVING APPROXIMATELY 55 - 60 MPH ON AN EXTREMELY COLD (-20) MORNING. TRIED TO BRAKE AND BRAKE IS VERY HARD AND DOES NOT STOP. AFTER PUMPING THE BRAKE SEVERAL TIMES, IT GRABS AND BRAKES PROPERLY. THIS IS THE FOURTH TIME THIS HAS HAPPENED IN AN APPROXIMATE 30 DAY PERIOD (ALL DURING EXTREME COLD). TOOK CAR TO DEALER AND THEY FIND NOTHING WRONG WITH THE BRAKE SYSTEM. I HAVE SUBSEQUENTLY FOUND THE ARTICLES ABOUT THE NHTSA OPENING AN INVESTIGATION INTO BRAKING PROBLEMS ON THE MAZDA CX-9 THAT SOUND IDENTICAL TO THE PROBLEM I HAVE BEEN EXPERIENCING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551487November 8, 2013
ENGINE AND ENGINE COOLING
HAD TO REPLACE THE A/C COMPRESSOR THAT WENT BAD, WAS A RECALL ON THEM BUT MY WARRANTY WAS OUT. THEN NOW 11/8/13 I AM BEING TOLD THAT MY EGR VALVE IS BAD AND NEEDS TO BE REPLACED AND IT SO HAPPENS GUESS WHAT THE EMISSIONS WARRANTY HAS RAN OUT. I HAVE SEEN A LOT OF COMPLAINTS ON LINE ABOUT THE A/C COMPRESSOR AND NOW THE EGR VALVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551369November 7, 2013
ENGINE
SUDDEN LOSS OF POWER AS THE TURBO STOPPED WORKING. THE MAZDA DEALERSHIP CLAIMED THAT THE TURBO BROKE DUE TO SLUDGE IN THE ENGINE. THERE WAS A LOT OF SLUDGE IN THE ENGINE, HOWEVER, THE CAR WAS WELL MAINTAINED WITH REGULAR OIL CHANGES. IT SEEMS THAT THE MEDIAN ENGINE TEMPERATURE IS HOTTER THAN IS APPROPRIATE FOR THE SPECIFIED OIL IN THE OWNERS MANUAL. THIS RESULTS IN OIL BURNING AND STICKING TO THE INSIDE OF THE ENGINE. EVENTUALLY A PIECE OF "SLUDGE" WILL COME LOOSE AND CLOG THE OIL TUBE TO THE TURBO, RESULTING IN THE TURBO UNIT OVERHEATING AND BREAKING. MAZDA SEEMS TO BE AWARE OF THIS PROBLEM AS THEY WERE PRESSURED TO EXTEND THE WARRANTY ON THIS PART. HOWEVER, THE PROBLEM IS VERY SERIOUS AND THERE SHOULD BE A RECALL OF THE TURBO UNIT AND CLARIFICATION IN THE OWNER'S MANUAL. MAZDA HAS YET TO AGREE TO FIX THE TURBO AND "SLUDGE" IN MY ENGINE. THEY ARE STILL INSISTING THAT I DID NOT MAINTAIN THE VEHICLE WELL. FYI- I WAS A CAR DESIGNER WITH HONDA/ACURA FOR 4 YEARS WHO DESIGNED THE 2009 - 2012 MDX. I AM STATING THIS BECAUSE I KNOW SUV'S AND HOW TO MAINTAIN THEM VERY WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551441November 7, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT WHITE SMOKE EMITTED FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS DUE TO POOR MAINTENANCE AND THAT THE TURBO NEEDED TO BE REPLACED. THE CONTACT ALSO MENTIONED THAT THE FAILURE WAS PREVIOUSLY EXPERIENCED. THE TECHNICIAN ALSO STATED THAT THERE WAS A BLOWN HEAD GASKET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000. UPDATED 12/31/13*CN THE DEALER INFORMED THE CONSUMER THE TURBO FAILED DUE LACK OF MAINTENANCE AND NOT ENOUGH OIL CHANGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548786October 21, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 MAZDA CX7. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, OIL WAS LEAKING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE ENGINE OIL COOLER AND ENGINE COVER WERE BOTH REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE. ...UPDATED 04-22-14 *BF THE CONSUMER STATED THE TIMING CHAIN AND VVT ACTUATOR WAS A RECALL ITEM. THE VEHICLE HAD NOT BEEN REPAIRED. UPDATED 04/28/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548244October 17, 2013
ENGINE, FUEL SYSTEM, GASOLINE, EXTERIOR LIGHTING
MAZDA GOT STUCK AND HAD NO POWER THE FIRST TIME SECOND TIME HAPPENED OCTOBER 9,2013 CAR KEPT SHUTTING OFF AND FINALLY COULD NOT MOVE. TURBO ONCE AGAIN TWICE IN 5 MONTHS AND I ONLY HAD THIS PRE-OWNED VEHICLE FOR 7 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548262October 17, 2013
ENGINE AND ENGINE COOLING
I WAS DRIVING AT ABOUT 25MPH WHEN I NOTICED A BURNING SMELL. I PULLED OVER AND POPPED THE HOOD AND SAW SMOKE COMING FROM THE AC COMPRESSOR. IT TURNS OUT THAT THIS IS COMMON FOR THIS MODEL. MAZDA EXTENDED THE WARRANTY BUT OF COURSE MINE EXPIRED THIS YEAR. IT'S JUST A SHAME THAT MY CAR HAS LESS THEN 40K MILES AND MAZDA HAS ACKNOWLEDGED THIS IS AN INFERIOR PART, BUT WONT HELP COVER THE COST. THERE ARE HUNDREDS OF REPORTS OF THIS PART FAILING AND BREAKING THE SERPENTINE BELT CAUSING THE CAR TO LOSE ALL POWER. THIS SHOULD ABSOLUTELY BE A RECALL. IMAGINE THIS HAPPENING WHILE ON A HIGHWAY OR TURNING AT AN INTERSECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546729October 4, 2013
ENGINE
THE OIL COOLER ABOVE THE FILTER IS LEAKING VERY BAD, AND I NEED TO REPLACE THE GASKET,BUT I HAD NO PRIOR LEAKS BEFORE AND IT WAS HARD TO START MY VEHICLE. YOU CAN'T JUST BUY THE GASKET FOR THE COOLER, UNLESS IT'S THE NEWER SILVER OIL COOLER, THE PART ALONE IS AT LEAST $400, BUT THERE SEEMS TO A FREQUENT ISSUE OF THIS WITH MANY OTHERS, ON THE 2008 MAZDA CX-7. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543952September 16, 2013
ENGINE
TIMING CHAIN WENT OUT . MAZDA IS TRYING TO SAY IT SLUDGE FROM POOR MAINTENANCE . EVEN THOUGH WE HAVE ALL RECEIPTS SINCE WE OWNED IT FOR OIL CHANGES. WE JUST PURCHASE THIS CX7 IN AUGUST OF 2012 WITH ALMOST 28000 MILES. NOW A YEAR LATER AND 40000 MILES IT NEEDS A MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525029July 15, 2013
ENGINE AND ENGINE COOLING
AIR CONDITIONING BEGAN BLOWING HOT AIR. MANY COMPLAINTS LOGGED ONLINE FOR THIS YEAR VEHICLE HAVING THE SAME ISSUE. CONTACTED THE DEALERSHIP TO FIND THE WARRANTY HAS EXPIRED 3 WEEKS PRIOR TO THIS ISSUE. RECOMMENDATION WAS TO CONTACT MAZDA CUSTOMER SATISFACTION. THEY PROVIDED A FILE NUMBER AND INFORMED I NEEDED TO HAVE THE DEALERSHIP CONFIRM THE ISSUE WAS THE COMPRESSOR. THE DEALERSHIP DID CONFIRM THE COMPRESSOR AND BELT NEED REPLACED. CONTACTED THE CUSTOMER SATISFACTION NUMBER BACK AND THE APPEAL/COMPLAIN PROCESS BEGAN TO SEE IF THEY WOULD PROVIDE FINANCIAL ASSISTANCE IN REPLACING THE COMPRESSOR AND BELT SINCE THE WARRANTY HAD JUST EXPIRED AND ONLY HAS 28,000 MILES. WAS INFORMED 2 DAYS LATER THAT THE DECISION WAS THAT THEY WOULD NOT PROVIDE ANY ASSISTANCE SINCE IT IS OUT OF THE WARRANTY PERIOD. VERY DISCOURAGED THAT A CORPORATION WOULD NOT STAND BEHIND THEY VEHICLE UNDER THESE CIRCUMSTANCES AND THE FACT THAT THEY KNOW THIS VEHICLE HAS THESE ISSUES. I COULD UNDERSTAND IF THE VEHICLE HAD 60,000 MILES BUT THIS IS VERY DISAPPOINTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524339July 11, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,262. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521862June 26, 2013
ENGINE, STEERING
THERE WAS A KNOCKING ALMOST AS IF THE CAR WAS A DIESEL, BROUGHT THE CAR TO MILFORD MAZDA IN MILFORD CT AFTER PURCHASING THE VEHICLE A MONTH EARLIER AT BOBS IN MILFORD CT. THE MAZDA DEALER REPLACED THE VVT DECEMBER 2012 THE SERVICE ENGINE LIGHT GOES ON AND I TAKE IT TO THE LOCAL GARAGE AND THEY GET A CODE FOR CAMSHAFT, I BRING THE CAR TO MAZDA WHO TELLS ME UPON ARRIVAL WITH OUT EVEN LOOKING AT THE VEHICLE THAT I NEED A NEW ENGINE AND IT WOULDN'T BE COVERED UNDER MY EXTENDED WARRANTY BECAUSE THEY ARE SURE THERE IS SLUDGE IN THE ENGINE, YEA SAME STORY EVERYONE ELSE GETS. I FAITHFULLY HAD MY OIL CHANGED EVERY 5,0000 MILES MAX AS THIS WAS DRILLED IN MY HEAD GROWING UP FROM MY DAD. APPROXIMATELY SOME TIME IN MARCH I WAS DRIVING TO WORK I GET THIS LOUD WHINING SOUND COMING FROM THE ENGINE AND THE CAR LOSES ALL POWER THE TURBO WENT. I HAVE A NEW TURBO INSTALLED AND STILL SUPPOSEDLY NEED ANOTHER VVT JUST 2 YEARS AFTER THEY REPLACED THIS PART AND NOW THERE IS A HUMMING/WHINING NOISE COMING FROM THE REAR OF THE CAR NOT TO MENTION (2) TIE RODS ARE BAD. THIS CAR IS NO DOUBT A PIECE OF CRAP THAT I STILL OWE 13K ON AND MAZDA CORPORATE WILL NOT EVEN RETURN MY CALL. THERE HAS TO BE SOMETHING THAT CAN BE DONE WITH ALL THE SAME COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512763May 20, 2013
ENGINE
FIRST THE TURBO WENT OUT AND NOW THE ENGINE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509797April 27, 2013
ENGINE AND ENGINE COOLING
THE AIR CONDITIONING UNIT ON MY 2008 MAZDA CX-7 CRACKED, CAUSING THE PULLEY ASSEMBLY TO FREEZE UP. AS A RESULT, THE PULLEY NO LONGER TURNED ON THE SERPENTINE BELT AND MADE A LOUD NOISE, AND THE AIR CONDITIONER FAILED TO WORK. THE CAR WAS IMMEDIATELY BROUGHT TO THE NEAREST MAZDA DEALER WHO DIAGNOSED THE PROBLEM AND ADVISED ME NOT TO DRIVE THE CAR, OUT OF CONCERN THAT DAMAGE TO THE BELT MIGHT OCCUR. IN REVIEWING MY FILES LATER, I FOUND AN AUGUST 2010 NOTICE FROM MAZDA ADVISING ME THAT THE MODEL YEAR OF MY CAR MIGHT HAVE THIS PROBLEM, AND THAT THE WARRANTY COVERAGE WOULD BE EXTENDED TO 5 YEARS OR 60,000 MILES. IT FURTHER STATED THAT NO ACTION SHOULD BE TAKEN UNLESS I WAS EXPERIENCING AN ISSUE WITH THIS COMPONENT OF MY CAR, WHICH I WASN'T AT THAT TIME. UNFORTUNATELY, MY PROBLEM DID NOT EMERGE UNTIL NOW, AND IS NOT COVERED BY THIS WARRANTY EXTENSION SINCE I NOW HAVE 75000 MILES ON MY CAR. HOWEVER, AIR CONDITIONER UNITS NORMALLY DO NOT FAIL ON CARS OF THIS AGE AND THE NOTICE FROM MAZDA MAKES IT CLEAR THAT THEY ARE AWARE OF THIS PROBLEM. I FEEL THAT MAZDA SHOULD DO THE RIGHT THING AND COVER THE COST OF REPLACING THE AIR CONDITIONING UNIT IN MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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