Mazda CX-7 Complaints (2007)

528 consumer complaints on file.

#10614678July 19, 2014
ENGINE
WOULD LIKE TO MAKE A COMPLAINT ABOUT MY VEHICLE. I WAS STOPPED AT A LIGHT AND HEARD A CLICKING SOUND AS I TRIED TO ACCELERATE WHEN LIGHT TURNED GREEN. VEHICLE DIED AT THE LIGHT. VEHICLE WAS TOWED TO A MECHANIC. TIMING CHAIN STRETCHED AND BROKE WHICH CAUSED DAMAGE TO THE ENGINE AND VALVES. VEHICLE HAS BEEN IN THE SHOP FOR MORE THAN FOUR WEEKS! MY APPROXIMATE COST WILL BE $3500, BUT PRICE CAN GO UP SINCE MECHANIC HAS YET TO COMPLETE THE WORK. HAVE READ MANY SIMILAR COMPLAINTS ABOUT THE TIMING CHAIN AND VVT WITH THIS MAKE AND MODEL ON THE INTERNET. MANY VEHICLES HAVE BROKEN DOWN ON THE HIGHWAY. EVEN AFTER MY VEHICLE IS REPAIRED, I DO NOT FEEL SAFE DRIVING IT. I WILL TRADE IT IN (NOT ANOTHER MAZDA) AS SOON AS IT IS REPAIRED. IT IS UNFORTUNATE THAT MAZDA IS AWARE OF THIS PROBLEM BUT HAS NOT MADE EFFORT TO RECALL THE MAZDA CX7. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614758July 19, 2014
AIR BAGS
MY AIRBAG RANDOMLY COMES ON WITHOUT ANYONE SITTING IN THE SEAT. I HAD THE CAR IN THE SHOP IN JUNE TO REPLACE THE THERMOSTAT , AND THE PART CENTER SAID THE AIRBAG LIGHT IS ON, IF YOU ARE IN A CAR ACCIDENT IT WILL NOT DEPLOY. I PERSONALLY FEEL THIS MODEL ON AIRBAGS SHOULD LOOK INTO A RECALL TOO! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610397July 14, 2014
ENGINE AND ENGINE COOLING
AIR CONDITIONER COMPRESSOR FAILED AND STARTED SMOKING AND RATTLING WHILE DRIVING ON FREEWAY. MECHANIC ADVISED THAT THE AC COMPRESSOR WAS CLOSE TO DETACHING COMPLETELY AND COULD HAVE CAUSED EVEN GREATER DAMAGE TO THE VEHICLE IF I CONTINUED DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610179July 13, 2014
ENGINE
I PURCHASED MY VEHICLE IN OCTOBER 2012 WITH ROUGHLY 75K MILES. AFTER ONE WEEK OF OWNING THE VEHICLE I NOTICED AFTER IDLING FOR A FEW MINUTES O LARGE PLUME OF FOG WOULD COME FROM MY EXHAUST PIPE. THIS HAS OCCURRED MANY TIMES NOW SINCE PURCHASE AND THE DEALERS RESPONSE WAS THAT IT WAS DUE TO "WINTER FUEL". THE PROBLEM WAS NEVER RESOLVED. ON JUNE 26TH 2014 I WAS DRIVING TO WORK. I STOP AT A RED LIGHT AND WHEN IT TURNED GREEN I PROCEEDED TO PRESS THE GAS. INSTANTLY MY CAR SHUT OFF AND DID NOTHING. AFTER INVESTIGATING THE ISSUE ON THE SIDE OF THE ROAD I DETERMINED IT TO BE THE TIMING CHAIN. MY ISSUE IS THAT MAZDA HAVING KNOWLEDGE OF A FAILING VVT ON THESE VEHICLES SHOULD HAVE REPLACED THE PART BEFORE SELLING THIS VEHICLE TO ME. NOW I HAVE A LAWN ORNAMENT THAT'S COSTING ME THOUSANDS OF DOLLARS TO WATCH IT SIT IN MY DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610203July 13, 2014
ENGINE AND ENGINE COOLING
CAR DID NOT WANT TO MOVE AND WHITE SMOKE CAME OUT TAIL PIPE WAS IN RUSH HOUR TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609990July 11, 2014
AIR BAGS
AIR BAG LIGHT STAYING ON IN MY TRUCK? AC COMPRESSOR IS DEFECTIVE EVEN AFTER I JUST HAD THE TURBO REPLACE IN MARCH .NEEDS TO BE A RECALL ON THE PASSENGER SEAT AIR BAGS AND AC COMPRESSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608947July 8, 2014
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
TIMING CHAIN REPLACEMENT RESULTED IN A CATASTROPHIC FAILURE OF THE HIGH PRESSURE FUEL PUMP AND ITS HOUSING. REPLACING THE TIMING CHAIN RETURNED THE ENGINE TO PRODUCTION LINE SPECS, THAT WERE TOO MUCH FOR A WORN FUEL PUMP TO HANDLE. THE INCREASED PRESSURE TO THE FUEL PUMP SHATTERED IT INTO NUMEROUS PIECES LESS THAN 100 MILES AFTER THE TIMING CHAIN WAS REPLACED. SAID PIECES BECAME LODGED INSIDE THE CAM SHAFT AND ENDED UP BENDING ALL OF THE VALVES. THE NECESSITATED A COMPLETE VALVE JOB, REMOVING AND REPLACING THE CYLINDER HEAD, FUEL PUMP, CAM SHAFT AND OIL CONTROL CALVE. AT WORST, ALL TIMING CHAIN REPLACEMENTS SHOULD REQUIRE A FUEL PUMP CHANGE IN ORDER TO PREVENT THE SEQUENCE OF EVENTS THAT HAPPENED TO MY CAR AND THOUSANDS OF OTHERS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607733July 2, 2014
ENGINE
MAZDA EXTENDED THE WARRANTY ON AC COMPRESSORS, WELL, MY ORIGINAL COMPRESSOR FAILED AND WAS REPLACED UNDER THAT ORIGINAL WARRANTY. EXACTLY 30,000 MILES LATER THE REPLACEMENT COMPRESSOR FAILED ALMOST 3 YEARS TO THE DATE OF THE ORIGINAL FAILURE. MAZDA IS REFUSING ANY RESPONSIBILITY FOR THIS SINCE NOW MY CAR IS OUT OF WARRANTY. EVENTHOUGH THE REPLACED PART ITSELF IS ONLY 30,000 OLD. THIS VEHICLE IS ALSO EXPERIENCING TIMING BELT ISSUES AND EXTREMELY LOUD ENGINE NOISE. THIS PARTICULAR MODEL YEAR JUST SEEMS TO BE A LEMON ALL AROUND. EVEN THE REPLACEMENT PARTS ARE FAILING. AND THE COMPANY IS NOT HOLDING THEMSELVES RESPONSIBLE AT ALL. I'VE RESEARCH THIS PARTICULAR YEAR AND FOUND MORE THAN ADEQUATE EVIDENCE THAT THESE VEHICLES ARE LEMONS. THE SAME ISSUES ARE BEING REPORTED ACROSS THE WORLD! AND MAZDA IS DOING NOTHING. THE HAZARDS THEY ARE CAUSING ARE TREMENDOUS! SOME FAILURES HAVE RESULTED IN FIRES, QUICK LOSS OF ENGINE POWER AT HIGH SPEEDS AND THOUSANDS OF DOLLARS IN REPAIRS. MY CAR WAS PAID OFF LESS THAN A WEEK BEFORE THIS SECOND COMPRESSOR MALFUNCTIONED. HOW MANY CARS HAVE HAD 2 AC COMPRESSORS IN A MATTER OF 6-7 YEARS?? AND HOW MANY ENGINES CAN COMPLETELY FAIL IN THE MATTER OF 7 YEARS? EVERYDAY WHEN I START MY CAR IT SOUNDS LIKE A DIESEL ENGINE; POPPING AND CLANKING NOISES PROJECT FOR THE HOOD LIKE IT'S A SEMI. THAT'S JUST BAD CRAFTSMANSHIP AND BAD BUSINESS. MAZDA SHOULD BE HELD ACCOUNTABLE. THE RECALLS SHOULD BE EXTENDED TO 100,000 AND 10 YEARS AT LEAST. THESE VEHICLES SHOULD BE BUILT TO LAST. AND A MULTI BILLION DOLLAR COMPANY SHOULD BE MADE TO FIX THEIR MISTAKES BEFORE SOMEONE GETS HURT OR WORSE, KILLED BECAUSE OF THEIR NEGLECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605965June 25, 2014
ENGINE
I WAS STOPPED AT A TRAFFIC LIGHT WITH MY 10 YR OLD IN THE CAR, AND AS SOON AS I PULLED OUT FORM THE TRAFFIC LIGHT WE NOTICED SMOKE AND PEOPLE HONKING THEIR CAR HORNS AT US. I LOOKED IN THE REAR VIEW MIRROR AND THERE WAS A "PUDDLE" OF FIRE ON THE ROAD THAT WAS NOT THERE WHEN I PULLED UP TO THE STOP LIGHT SO I ASSUME IT LEAKED DOWN FROM MY ENGINE. AFTER NOTICING THE FIRE I QUICKLY PULLED OVER (NOT EVEN THROUGH THE INTERSECTION YET) AND INSTRUCTED MY SON TO GET OUT OF THE CAR. I SHUT OFF THE IGNITION OF THE VEHICLE, AND EXITED AS WELL TO CALL 911. BY THE TIME THE FIRE DEPARTMENT ARRIVED, THE CAR WAS TOO FAR GONE TO BE SALVAGED. THE CAR WAS COMPLETELY BURNED, ALL AIRBAGS DISCHARGED FROM THE HEAT OF THE FIRE, AND THE FRONT TWO WHEELS WHERE DAMAGED BY HEAT AND THE FRONT TIRES WHERE MELTED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10605099June 23, 2014
ENGINE
MY GAS LIGHT WAS ON. I WAS GOING TO GET GAS. THE CAR WAS DRIVING FINE THEN I FELT A PULL LIKE A CHUG I DID NOT WANT TO RUN OUT OF GAS. I TURNED AROUND TO GO HOME A FEW BLOCKS AWAY I WOULD RATHER CALL THE AUTOMOBILE CLUB TO BRING GAS TO ME THAN GET STUCK ON EMPTY. THE CAR STARTED PULLING AND CHUGGING AS I STARTED TO GO UP A HILL.I PULLED TO THE RIGHT SIDE OF THE ROAD ROLLED TO A STOP. AAA TOWED ME HOME. I HAD A MASTER MECHANIC COME OUT TO LOOK AT IT. HE TOLD ME MY ENGINE WAS FROZEN RINGS WERE DONE AND I NEEDED A NEW CAR AND IT WASN'T WORTH 5,000.00 TO FIX. SO NOW I HAVE A BEAUTIFUL CAR NOT WORTH ANYTHING. OH YEAH! I'M VERY UPSET! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604861June 20, 2014
ENGINE
JUST BOUGHT A USED 2007 MAZDA CX7 ABOUT 2 MONTHS AGO AND THE CAR STARTING PRODUCING SMOKE OUT OF THE TAILPIPE. TOOK THE CAR IN AS IT IS STILL UNDER WARRANTY, AND THE DEALER CLAIMS THAT THE TURBO CHARGER IS GOING OUT IN THE CAR! I ASKED THE DEALER IF THIS IS COVERED UNDER THE WARRANTY AND THEIR RESPONSE WAS THAT IT WAS NOT. THAT IS ABSURD! I WISH I WOULD HAVE READ ALL OF THE COMPLAINTS ABOUT THIS CAR WITH PEOPLE HAVING TO GO THROUGH THE ORDEAL WITH CRAPPY SERVICE FROM THE DEALER BEFORE BUYING IT! THIS OUGHT TO BE INCLUDED IN A RECALL CONSIDERING THE AMOUNT OF TIMES THIS HAS HAPPENED TO BUYERS OF THE CX7. I FEEL TERRIBLE AS THIS WAS PURCHASED FOR MY MOM TO DRIVE WHO IS ON A FIXED INCOME AND CANNOT AFFORD TO HAVE MAJOR REPAIRS DONE ON A CAR THAT WAS PURCHASED ONLY 2 MONTHS AGO! ME, NOR ANY OF MY IMMEDIATE FAMILY MEMBERS HAVE EVER OWNED A MAZDA VEHICLE AND BEST BELIEVE THIS WILL BE THE LAST TIME WE DO! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604590June 19, 2014
ENGINE
DRIVING TO WORK ON INTERSTATE TRUCK LOST POWER AND HAD TO ROLL TO SIDE OF THE ROAD UNTIL IT FINALLY STOPPED ROLLING. HAD TRUCK TOWED TO LOCAL MAZDA DEALER, SERVICE MANAGER STATED THE TIMING CHAIN BROKE AND WOULD NEED TO BE REPLACED. ADVISED MANAGER TO FIX THE TIMING CHAIN AT A COST 1700.00, NOTIFIED TWO DAYS LATER TIMING CHAIN WAS FIXED HOWEVER WHEN THE TIMING CHAIN BROKE A PIECE WENT INTO THE ENGINE AND "BROKE' IT. I WAS ADVISED COULD HAVE REPAIRED FOR 8,000.00. COULD NOT AFFORD IT, HAD TRUCK TOWED HOME AND IT HAS REMAINED PARKED FOR 4 YEARS, AND YES I STILL OWED ON IT. HAVE RESEARCHED ONLINE AND SEE THE THOUSANDS AND THOUSANDS OF COMPLAINTS ABOUT THE TRUCK SAME YEAR MAKE AND MODEL AND SAME ISSUE. PLEASE LOOK INTO THIS MATTER. PLEASE PLEASE PLEASE..MAZDA CX7 ARE UNSAFE, I COULD HAVE BEEN KILLED IF THE TRUCK CUT OFF IN FRONT OF 18 WHEELER. THIS IS MY SECOND COMPLAINT SUBMISSION ABOUT THIS ISSUE TO YOUR BRANCH, AND READING ONLINE I AM NOT THE ONLY ON THAT HAS SUBMITTED THIS CLAIM TO YOU. PLEASE PLEASE PLEASE PLEASE GET THIS TRUCK OFF THE ROAD!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597544June 11, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I PULLED FROM MY DRIVEWAY ONTO A HIGHWAY DECIDED TO TURN ON HEADLIGHTS BECAUSE OF HEAVY TREE COVER COMING UP, IT WAS ALMOST FULL DARK TURNED KNOB ON LEVER NO LIGHTS HIT BREAKS THANK GOD THOSE WERE STILL WHERE I REMEMBERED THEM HIT FOG LIGHTS THEY CAME ON. WENT TO HIGH BEAM FOGS SHUT OFF (CORRECT) HIGH BEAMS AT LEAST WORKED MUCH TO OTHER DRIVERS SLOWING SWERVING AN JUST ALL AN ALL PISSED OFF. MY HIGH BEAMS SEEM TO TURN THE CLOCK BACK TO ABOUT MID DAY. SCARED THE HELL OUT OF ME THOUGH AN COST ME A SHIFT SO I'M INTO THIS OFF THE GET GO 735.00$ LETS SEE HOW MUCH MORE ITS GOING TO COST. SO MUCH FOR GIVING THIS RIG FOR MY 16YEAROLD IN TWO MONTHS SHOULD HAVE STAYED WITH CHEVY OR NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593216May 21, 2014
ENGINE
DRIVING ON MY WAY TO TENNESSEE, THE CAR HAD A MAJOR POWER LOSS AND SCREECHING NOISE FROM INSIDE THE ENGINE BAY. THE CAR WAS TAKEN TO THE CLOSEST MAZDA DEALERSHIP AND WAS TOLD THAT THE TURBO HAD TO BE REPLACED DUE TO ENGINE SLUDGE. THE CAR HAD REGULAR OIL CHANGES USING THE PROPER AMOUNT AND OIL WEIGHT. MAZDA HAD A RECALL INVOLVING THE TURBO AND THEY DID NOT HONOR IT BECAUSE I WAS ABOUT 1000 MILES OVER THE EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593221May 21, 2014
ENGINE
CAR STARTED TO MAKE A TICKING NOISE FROM THE RIGHT SIDE OF THE ENGINE COMPARTMENT. TOOK IT TO A MECHANIC AND WAS DIAGNOSED AS A TIMING CHAIN RELATED ISSUE. WILL COST ABOUT $1500 IN PARTS AND LABOR TO REPLACE TIMING CHAIN, VVT VALVE, AND SPROCKETS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586738May 6, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, HE WAS ALERTED THAT THE UNDERBODY OF THE VEHICLE WAS ON FIRE. THE FIRE SPREAD RAPIDLY TO THE VEHICLE INTERIOR HOWEVER, THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO A SALVAGE YARD FOR FURTHER INVESTIGATION OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 64,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10586085May 2, 2014
POWER TRAIN
I WAS DRIVING MY 2007 MAZDA CX-7 A FEW DAYS AGO ON A MAJOR ROAD AND IT SUDDENLY STARTED TO MAKE A LOUD NOISE AS I ACCELERATED AND WOULD NOT INCREASE SPEED. THIS WAS VERY SCARY AND DANGEROUS EXPERIENCE FOR ME BECAUSE MY CAR FELT LIKE IT WAS ABOUT TO CUTOFF ON A MAJOR HIGHWAY WHILE CARS WERE DRIVING AT HIGH SPEEDS. I TOOK MY CAR TO THE DEALERSHIP THE NEXT DAY AND I WAS TOLD I NEEDED TO REPLACE THE TURBOCHARGER AND VVT & TIMING CHAIN FOR A TOTAL OF $4,200. I BEGIN TO PERFORM RESEARCH ONLINE ON THESE ISSUES AND FOUND FORUMS WHERE HUNDREDS OF MAZDA OWNERS HAVE EXPERIENCED THIS SAME ISSUE WITH THEIR VEHICLE. UNBEKNOWNST TO ME, MAZDA SENT A LETTER TO OWNERS WITH AN EXTENDED WARRANTY PROGRAM FOR BOTH OF THESE ISSUES. THE WARRANTY PERIOD IS 70,000MI OR 7 YEARS. MY VEHICLE IS 75,000 AND ONE MOTHER PAST THE 7 YR TIME PERIOD. MAZDA IS CIRCUMVENTING THE RECALL PROCESS BY OFFERING AN EXTENDED WARRANTY FOR PARTS THAT THEY KNOW ARE DEFECTIVE AND THE CONSUMERS WHO BELIEVED THAT THEY WOULD HONOR THEIR PRODUCT IS LEFT WITH A HUGE BILL TO REPAIR THEIR VEHICLE WHEN MAZDA IS RESPONSIBLE PARTY. PLEASE SEE THE LINK BELOW TO SEE NUMEROUS COMPLAINTS BY OTHER MAZDA OWNERS ON THIS SAME ISSUE. HTTPS://WWW.FACEBOOK.COM/MAZDA/POSTS/10153796263035363. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574400March 24, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THE VEHICLE WOULD CONTINUOUSLY EXHIBIT A TICKING NOISE FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE NOISE WAS NORMAL BUT THEY WERE UNABLE TO DETERMINE WHAT WAS CAUSING THE NOISE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 49,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574446March 24, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED AS ALL OF THE WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TIMING CHAIN WAS FRACTURED AND CAUSING IRREVERSIBLE DAMAGE TO THE ENGINE. AS A RESULT, THE ENGINE AND THE TIMING CHAIN WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569086March 13, 2014
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
TIMING CHAIN STRETCHED AND VARIABLE VALVE TIMING, AND THROTTLE WENT OUT. THIS IS THE 2ND TIME THAT THE TIMING CHAIN HAS BEEN STRETCHED OUT ON THIS VEHICLE. THE FIRST INCIDENT WAS AT AROUND 64000 MILES. THE 2ND INCIDENT WAS AT 124966 MILES. MAZDA EXTENDED THE WARRANTY ON THE TIMING TO 70,000 MILES ON JANUARY 12. HOWEVER, I DID NOT GET THAT LETTER AND IT HAPPENED AFTER I HAD ALREADY GOTTEN THE PROBLEM REPAIRED UNDER A SEPARATE WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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