Mazda CX-5 Service Bulletins (2023)
282 manufacturer communications on file.
- July 2, 2024•Document ID: 11005538Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-001-24e
- Date Added:
- August 2, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.
Associated Products (21)2025 Mazda CX-702024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-9+ 1 moreAssociated Documents - June 29, 2024•Document ID: 11003395OtherUNKNOWN OR OTHER
- Mfr Comm. #:
- SA-009-24b
- Date Added:
- July 5, 2024
- Manufacturer:
- MAZDA
SummaryMazda Connected Services - Frequently Asked Questions (FAQ)
Associated Products (22)2025 Mazda CX-702024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-5+ 2 moreAssociated Documents - June 28, 2024•Document ID: 11003350Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 01-005-24a
- Date Added:
- July 5, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable to this service information. If DTC P2B61:00 (Coolant control valve circuit range/performance) accompanies DTC P0126:00, this TSB is not applicable. Diagnose DTCs according to the instructions on MGSS online.
Associated Products (14)Associated Documents - June 22, 2024•Document ID: 11003354Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-001-24d
- Date Added:
- July 5, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.
Associated Products (20)2025 Mazda CX-702024 Mazda CX-302024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3Associated Documents - June 22, 2024•Document ID: 11003353Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 01-008-24
- Date Added:
- July 5, 2024
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion.
Associated Products (6)Associated Documents - June 14, 2024•Document ID: 11003361OtherELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-038-24
- Date Added:
- July 5, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning message in the instrument cluster on with DTC B119F:01 (TCU - Tel antenna No. 1 malfunction) stored.
Associated Products (14)Associated Documents - June 12, 2024•Document ID: 11003351OtherENGINE
- Mfr Comm. #:
- 01-005-24 Dlr Ltr
- Date Added:
- July 5, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable to this service information. If DTC P2B61:00 (Coolant control valve circuit range/performance) accompanies DTC P0126:00, this TSB is not applicable. Diagnose DTCs according to the instructions on MGSS online.
Associated Products (14)Associated Documents - June 11, 2024•Document ID: 11003349Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 01-005-24
- Date Added:
- July 5, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable to this service information. If DTC P2B61:00 (Coolant control valve circuit range/performance) accompanies DTC P0126:00, this TSB is not applicable. Diagnose DTCs according to the instructions on MGSS online.
Associated Products (14)Associated Documents - June 8, 2024•Document ID: 11003358OtherENGINE
- Mfr Comm. #:
- PF-24-09
- Date Added:
- July 5, 2024
- Manufacturer:
- MAZDA
SummaryA new repair procedure has been developed to address DTC P0126:00 on SKYACTIV-G 2.0/2.5L engines (non-turbo). Mazda has introduced a replacement kit of the thermostat located within the Coolant Control Valve (CCV). NOTE: It is no longer necessary to replace the CCV for this DTC.
Associated Products (14)Associated Documents - June 7, 2024•Document ID: 11003398OtherUNKNOWN OR OTHER
- Mfr Comm. #:
- SA-011-24a
- Date Added:
- July 5, 2024
- Manufacturer:
- MAZDA
SummaryMazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Associated Products (32)2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-30+ 12 moreAssociated Documents - June 7, 2024•Document ID: 11003397OtherWHEELS
- Mfr Comm. #:
- SA-022-24a
- Date Added:
- July 5, 2024
- Manufacturer:
- MAZDA
SummarySome automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.
Associated Products (33)2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-30+ 13 moreAssociated Documents - June 7, 2024•Document ID: 11003396OtherSERVICE BRAKES
- Mfr Comm. #:
- SA-016-24a
- Date Added:
- July 5, 2024
- Manufacturer:
- MAZDA
SummarySome vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
Associated Products (32)2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-30+ 12 moreAssociated Documents - June 7, 2024•Document ID: 11003357Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-030-24
- Date Added:
- July 5, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience the following symptoms: No sound from some audio sources (AM, FM, SiriusXM®) after turning the ignition on. Radio station selection (AM, FM, SiriusXM®) changes unintentionally after turning the ignition on. Audio source cannot be changed. Diagnosing according to MGSS online does not solve the problem. These concerns may be caused by the remote tuner not operating properly under certain situations. To eliminate these concerns, the remote tuner control software has been modified.
Associated Products (11)Associated Documents - June 1, 2024•Document ID: 11000778OtherSTRUCTURE:BODY
- Mfr Comm. #:
- SA-036-24
- Date Added:
- June 4, 2024
- Manufacturer:
- MAZDA
SummarySome customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts. Explain the cause of this occurrence to the customer as follows: The 360°view monitor is a system that provides a complete picture of the vehicle surroundings by combining the pictures captured by 4 separate cameras. These cameras are installed in the front, rear, right and left sides of the vehicle. Each camera has a color adjustment function (white balance) that operates independently from each other, which can result in color discrepancy when the combined picture is displayed on the screen. This is especially true when one of the cameras captures more green objects than the remaining cameras.
Associated Products (22)2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-30+ 2 moreAssociated Documents - June 1, 2024•Document ID: 11000775OtherENGINE
- Mfr Comm. #:
- SA-035-24
- Date Added:
- June 4, 2024
- Manufacturer:
- MAZDA
SummaryThere is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is necessary or not.
Associated Products (30)2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-52022 Mazda CX-302022 Mazda CX-5+ 10 moreAssociated Documents - May 22, 2024•Document ID: 11000785OtherELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-032-24
- Date Added:
- June 4, 2024
- Manufacturer:
- MAZDA
SummaryThe Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission
Associated Products (28)2025 Mazda CX-702024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-5+ 8 moreAssociated Documents - May 22, 2024•Document ID: 11000782OtherELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-031-24
- Date Added:
- June 4, 2024
- Manufacturer:
- MAZDA
SummaryThis service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure.
Associated Products (22)2025 Mazda CX-702025 Mazda CX-902024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-30+ 2 moreAssociated Documents - April 26, 2024•Document ID: 10254189Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 09-001-24c
- Date Added:
- May 4, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience a âTelematics Malfunctionâ message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.
Associated Products (19)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3Associated Documents - April 19, 2024•Document ID: 10254186Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-024-24
- Date Added:
- May 4, 2024
- Manufacturer:
- MAZDA
SummaryA tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their vehicles in and out of their garages to wash the vehicle, etc.). This condition may also occur if the engine is not allowed to warm up after multiple cold starts.
Associated Products (16)Associated Documents - April 11, 2024•Document ID: 10254190Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; LATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- SA-017-24a
- Date Added:
- May 4, 2024
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control
Associated Products (22)2025 Mazda CX-702024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-5+ 2 moreAssociated Documents