Mazda CX-5 Service Bulletins (2018)
634 manufacturer communications on file.
- March 11, 2025•Document ID: 11016300Warranty Program/ExtensionENGINE
- Mfr Comm. #:
- SSPD8 Repair
- Date Added:
- April 2, 2025
- Manufacturer:
- MAZDA
SummarySSPD8 - SPECIAL SERVICE PROGRAM WARRANTY EXTENSION - MULTI-MODEL - CHECK ENGINE LIGHT ON WITH DTC P0126:00.Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are equipped with the suspected coolant control valve. The warranty coverage for a specific repair of fail-safe thermostat has been extended to 15 years (180 months) /150,000 miles (240,000 km) whichever comes first, from the original warranty start date. Concern Outline:On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat stuck open) stored in memory and one or more of the following symptoms may occur: Engine takes longer to warm up, Engine temperature gauge fluctuates, Low coolant temperature indicator (blue) light stays on longer or turns on while driving, Poor heater performance, especially at idle.This is a warranty extension for the specified repair only. Inspection and replacement of non-failed parts will not be eligible for reimbursement under this SSP to the dealer or customer. This program extends the warranty period for actual failures due to defects in workmanship or materials in accordance with the Mazda Warranty Policy and Procedures. If a customer arrives at your dealership with the concern described, please repair under this Special Service Program.
Associated Products (24)2025 Mazda CX-52024 Mazda CX-52023 Mazda CX-302023 Mazda CX-52023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-5+ 4 moreAssociated Documents - March 11, 2025•Document ID: 11016299Warranty Program/ExtensionENGINE
- Mfr Comm. #:
- SSPD8 FC
- Date Added:
- April 2, 2025
- Manufacturer:
- MAZDA
SummarySSPD8 - SPECIAL SERVICE PROGRAM WARRANTY EXTENSION - MULTI-MODEL - CHECK ENGINE LIGHT ON WITH DTC P0126:00.Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are equipped with the suspected coolant control valve. The warranty coverage for a specific repair of fail-safe thermostat has been extended to 15 years (180 months) /150,000 miles (240,000 km) whichever comes first, from the original warranty start date. Concern Outline:On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat stuck open) stored in memory and one or more of the following symptoms may occur: Engine takes longer to warm up, Engine temperature gauge fluctuates, Low coolant temperature indicator (blue) light stays on longer or turns on while driving, Poor heater performance, especially at idle.This is a warranty extension for the specified repair only. Inspection and replacement of non-failed parts will not be eligible for reimbursement under this SSP to the dealer or customer. This program extends the warranty period for actual failures due to defects in workmanship or materials in accordance with the Mazda Warranty Policy and Procedures. If a customer arrives at your dealership with the concern described, please repair under this Special Service Program.
Associated Products (24)2025 Mazda CX-52024 Mazda CX-52023 Mazda CX-302023 Mazda CX-52023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-5+ 4 moreAssociated Documents - March 6, 2025•Document ID: 11016228Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- SA-014-25
- Date Added:
- April 1, 2025
- Manufacturer:
- MAZDA
SummarySome vehicles may experience an engine no start/no crank with either of the following DTC's stored: P0615:12 - Starter relay circuit malfunction B112A:12 - IG2 relay circuit malfunction This may be caused by water contamination/corrosion at electrical connector C-04 due to: Windshield tint installation: Windshield tint installed to block UV light. The water used during the installation of the tint may run down behind the dashboard. Carefully inspect the windshield to see if window tint has been installed or not. Some window tint film appears clear and is for UV light only. Windshield repair/replacement: Poor windshield sealing during installation can cause an internal water leak. Water may run down behind the dashboard.
Associated Products (9)Associated Documents - March 6, 2025•Document ID: 11016198Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 01-002-25
- Date Added:
- April 1, 2025
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion.
Associated Products (15)Associated Documents - February 4, 2025•Document ID: 11015004Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-007-25
- Date Added:
- March 5, 2025
- Manufacturer:
- MAZDA
SummaryThe Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
Associated Products (56)2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-5+ 36 moreAssociated Documents - January 30, 2025•Document ID: 11013656Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 09-002-25a
- Date Added:
- February 5, 2025
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a partially missing image (shown in the circles below) from the Active Driving Display (ADD) on the front window and/or display.
Associated Products (13)Associated Documents - January 24, 2025•Document ID: 11013654Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 06-001-25
- Date Added:
- February 5, 2025
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
Associated Products (45)2024 Mazda CX-302024 Mazda CX-502024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-502023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda3+ 25 moreAssociated Documents - January 15, 2025•Document ID: 11013655Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 09-002-25
- Date Added:
- February 5, 2025
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a partially missing image (shown in the circles below) from the Active Driving Display (ADD) on the front window and/or display.
Associated Products (13)Associated Documents - December 24, 2024•Document ID: 11012344Warranty Program/ExtensionENGINE
- Mfr Comm. #:
- SSPD8 Owner Letter
- Date Added:
- January 4, 2025
- Manufacturer:
- MAZDA
SummaryMazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat installed inside of the suspected coolant control valve on certain 2018-2025 CX-5, 2019-2023 Mazda3, 2019-2022 CX-3, 2018-2021 Mazda6 and 2020-2023 CX-30 vehicles. The warranty coverage for an applicable repair has been extended to 15 years (180 months) /150,000 miles (240,000 km) whichever comes first, from the original warranty start date. If you are a recipient of this notice, your vehicle is included in this warranty extension program. What is the problem? On certain subject vehicles, the check engine light is illuminated with diagnostic trouble code (DTC) P0126, due to the fail-safe thermostat being stuck open. Additionally, you may notice one or more of the following symptoms: -Engine takes longer to warm up. -Engine temperature gauge fluctuates. -Low coolant temperature indicator (blue) light stays on longer or turns on while driving. -Poor heater performance, especially at idle. This warranty extension program applies only to the replacement of fail-safe thermostat of the vehicle exhibiting the concerns mentioned above. If the check engine light illumination is determined to be unrelated to the fail-safe thermostat being stuck open, the inspection and repair are not covered under this program.
Associated Products (24)2025 Mazda CX-52024 Mazda CX-52023 Mazda CX-302023 Mazda CX-52023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-5+ 4 moreAssociated Documents - November 18, 2024•Document ID: 11011341Warranty Program/ExtensionENGINE; FUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- CSP12 Repair
- Date Added:
- December 4, 2024
- Manufacturer:
- MAZDA
SummaryCUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
Associated Products (22)2021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda22020 Mazda Mazda32019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-52017 Mazda CX-9+ 2 moreAssociated Documents - November 18, 2024•Document ID: 11011338Warranty Program/ExtensionFUEL/PROPULSION SYSTEM; ENGINE
- Mfr Comm. #:
- CSP12 Repair MX5
- Date Added:
- December 4, 2024
- Manufacturer:
- MAZDA
SummaryCUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
Associated Products (22)2021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda22020 Mazda Mazda32019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-52017 Mazda CX-9+ 2 moreAssociated Documents - November 18, 2024•Document ID: 11011336Warranty Program/ExtensionFUEL/PROPULSION SYSTEM; ENGINE
- Mfr Comm. #:
- CSP12 Parts Warr
- Date Added:
- December 4, 2024
- Manufacturer:
- MAZDA
SummaryCUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
Associated Products (22)2021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda22020 Mazda Mazda32019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-52017 Mazda CX-9+ 2 moreAssociated Documents - November 12, 2024•Document ID: 11011331Warranty Program/ExtensionENGINE; FUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- CSP12 FAQs
- Date Added:
- December 4, 2024
- Manufacturer:
- MAZDA
SummaryCUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
Associated Products (22)2021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda22020 Mazda Mazda32019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-52017 Mazda CX-9+ 2 moreAssociated Documents - November 9, 2024•Document ID: 11011137Warranty Program/ExtensionENGINE
- Mfr Comm. #:
- SSPD8 Owner Letter
- Date Added:
- December 4, 2024
- Manufacturer:
- MAZDA
SummaryOn certain subject vehicles, the check engine light is illuminated with diagnostic trouble code (DTC) P0126, due to the fail-safe thermostat being stuck open. Additionally, you may notice one or more of the following symptoms: -Engine takes longer to warm up. -Engine temperature gauge fluctuates. -Low coolant temperature indicator (blue) light stays on longer or turns on while driving. -Poor heater performance, especially at idle. This warranty extension program applies only to the replacement of fail-safe thermostat of the vehicle exhibiting the concerns mentioned above. If the check engine light illumination is determined to be unrelated to the fail-safe thermostat being stuck open, the inspection and repair are not covered under this program.
Associated Products (24)2025 Mazda CX-52024 Mazda CX-52023 Mazda CX-302023 Mazda CX-52023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-5+ 4 moreAssociated Documents - November 8, 2024•Document ID: 11011345Warranty Program/ExtensionFUEL/PROPULSION SYSTEM; ENGINE
- Mfr Comm. #:
- CSP12
- Date Added:
- December 4, 2024
- Manufacturer:
- MAZDA
SummaryCUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
Associated Products (22)2021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda22020 Mazda Mazda32019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-52017 Mazda CX-9+ 2 moreAssociated Documents - November 8, 2024•Document ID: 11011326Warranty Program/ExtensionFUEL/PROPULSION SYSTEM; ENGINE
- Mfr Comm. #:
- CSP12 Dealer Letter
- Date Added:
- December 4, 2024
- Manufacturer:
- MAZDA
SummaryCUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
Associated Products (23)2021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda22020 Mazda Mazda32019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-52017 Mazda CX-9+ 3 moreAssociated Documents - November 8, 2024•Document ID: 11011141Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SA-081-24
- Date Added:
- December 4, 2024
- Manufacturer:
- MAZDA
SummarySome customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.
Associated Products (71)2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-5+ 51 moreAssociated Documents - November 5, 2024•Document ID: 11011133Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 01-005-24c
- Date Added:
- December 4, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance, especially at idle.
Associated Products (24)2025 Mazda CX-52024 Mazda CX-52023 Mazda CX-302023 Mazda CX-52023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-5+ 4 moreAssociated Documents - November 5, 2024•Document ID: 11010990Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- 09-047-24
- Date Added:
- December 3, 2024
- Manufacturer:
- MAZDA
SummarySome customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti-fog coating not preventing inner condensation under certain situations. To eliminate this concern, the anti-fog coating performance was improved.
Associated Products (7)Associated Documents - October 31, 2024•Document ID: 11009665Warranty Program/ExtensionENGINE
- Mfr Comm. #:
- SSPD8 Repair
- Date Added:
- November 4, 2024
- Manufacturer:
- MAZDA
SummaryMazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are equipped with the suspected coolant control valve. The warranty coverage for a specific repair of fail-safe thermostat has been extended to 15 years (180 months) /150,000 miles (240,000 km) whichever comes first, from the original warranty start date. Concern Outline: On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat stuck open) stored in memory and one or more of the following symptoms may occur: Engine takes longer to warm up, Engine temperature gauge fluctuates, Low coolant temperature indicator (blue) light stays on longer or turns on while driving, Poor heater performance, especially at idle. This is a warranty extension for the specified repair only. Inspection and replacement of non-failed parts will not be eligible for reimbursement under this SSP to the dealer or customer. This program extends the warranty period for actual failures due to defects in workmanship or materials in accordance with the Mazda Warranty Policy and Procedures. If a customer arrives at your dealership with the concern described, please repair under this Special Service Program.
Associated Products (24)2025 Mazda CX-52024 Mazda CX-52023 Mazda CX-302023 Mazda CX-52023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-5+ 4 moreAssociated Documents