Mazda CX-5 Service Bulletins (2018)

634 manufacturer communications on file.

March 22, 2018•Document ID: 10134700
Service Bulletin/Repair Instructions
SUSPENSION
Mfr Comm. #:
02-005-18-3444
Date Added:
April 23, 2018
Manufacturer:
MAZDA
Summary
Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
Associated Products (25)
2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda2 2018 Mazda Mazda3 2018 Mazda Mazda6 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda2 2017 Mazda Mazda3 2017 Mazda Mazda6 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9 2016 Mazda Mazda2 2016 Mazda Mazda3 2016 Mazda Mazda6 2015 Mazda CX-5 2015 Mazda Mazda3+ 5 more
Associated Documents
- Download MC-10134700-0001.pdf↗
March 22, 2018•Document ID: 10134699
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
00-001-18-3446
Date Added:
April 23, 2018
Manufacturer:
MAZDA
Summary
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Associated Products (131)
2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9 2016 Mazda Mazda3 2016 Mazda Mazda5 2016 Mazda Mazda6 2016 Mazda MX-5 2015 Mazda CX-5+ 111 more
Associated Documents
- Download MC-10134699-0001.pdf↗
March 22, 2018•Document ID: 10134698
Service Bulletin/Repair Instructions
SEATS
Mfr Comm. #:
09-015-18-3445
Date Added:
April 23, 2018
Manufacturer:
MAZDA
Summary
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
Associated Products (24)
2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9 2016 Mazda Mazda3 2016 Mazda Mazda6 2016 Mazda MX-5 2015 Mazda CX-5 2015 Mazda CX-9+ 4 more
Associated Documents
- Download MC-10134698-0001.pdf↗
March 20, 2018•Document ID: 10134935
Service Bulletin/Repair Instructions
EQUIPMENT:OTHER:LABELS
Mfr Comm. #:
RF-18-01
Date Added:
April 23, 2018
Manufacturer:
MAZDA
Summary
If one of the blind spot monitoring (BSM) control modules has to be replaced on a 2017-2018 CX-5, inspect the labels (1) and (2) on the modules (P/N KB8C-67Y30E). Modules that have an ?A9? label cannot be used with modules that have an ?A8? and are no longer available.
Associated Products (2)
2018 Mazda CX-5 2017 Mazda CX-5
Associated Documents
- Download MC-10134935-0001.pdf↗
March 20, 2018•Document ID: 10134934
Service Bulletin/Repair Instructions
FUEL SYSTEM, OTHER:FUEL FILTER
Mfr Comm. #:
RF-16-03R1
Date Added:
April 23, 2018
Manufacturer:
MAZDA
Summary
The SKYACTIV®-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV® oil filters. The unique oil filter can be identified with two white bands as shown below.
Associated Products (27)
2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9 2016 Mazda Mazda3 2016 Mazda Mazda6 2016 Mazda MX-5 2015 Mazda CX-5 2015 Mazda Mazda3+ 7 more
Associated Documents
- Download MC-10134934-0001.pdf↗
March 19, 2018•Document ID: 10134694
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
09-010-18-3440
Date Added:
April 23, 2018
Manufacturer:
MAZDA
Summary
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of Mazda's continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update. NOTE: If the customer has customized MAZDA CONNECT with something like a different background using unauthorized software, make sure they know the following information before updating MAZDA CONNECT to avoid any issues later on.
Associated Products (20)
2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9 2016 Mazda Mazda3 2016 Mazda Mazda6 2016 Mazda MX-5 2015 Mazda Mazda3 2014 Mazda Mazda3
Associated Documents
- Download MC-10134694-0001.pdf↗
March 15, 2018•Document ID: 10134938
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
DRW13
Date Added:
April 23, 2018
Manufacturer:
MAZDA
Summary
Dealer Rework (DRW) 13 ? Mazda Connect Navigation Concern 2018MY CX-5, CX-3, CX-9, Mazda6, Mazda 3 and MX-5: We write to inform you that certain vehicles are affected by the concern mentioned below. Vehicles affected by this DRW will be visible, March 15th 2018. Parts and Warranty information and VIN lists for the DRW13 will be uploaded to MGSS on March 15, 2018. On the Mazda Connect Navigation system, when the destination is selected by entering an address, there may be a concern when entering the ?House/Business Number? as described below. a) A ?House number not found? pop-up is displayed, although the house number and selected location is correctly shown on the map. b) A ?House number not found? pop-up is displayed, but the house number displayed is different from the number inputted although the selected location is correctly shown on the map. c) The house number cannot be set up correctly. The Navigation results of house number search doesn?t match with the number inputted. Causal factor: Inappropriate software of connectivity master unit (CMU)
Associated Products (6)
2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5
Associated Documents
- Download MC-10134938-0001.pdf↗
March 7, 2018•Document ID: 10134942
Service Bulletin/Repair Instructions
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Mfr Comm. #:
SA-014-18
Date Added:
April 23, 2018
Manufacturer:
MAZDA
Summary
Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: The Forward Sensing Camera (FSC) cannot detect target objects due to one of the following: The windshield is dirty, The FSC lens is foggy, There is low visibility due to rain, fog or snow, It is at night and there is not enough light, There is direct or reflected sunlight on the FSC, There is problem with the FSC, There is a problem with the AUTOHOLD control function, There is a problem with the electric parking brake (EPB).
Associated Products (4)
2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda6 2017 Mazda CX-5
Associated Documents
- Download MC-10134942-0001.pdf↗
March 6, 2018•Document ID: 10134941
Service Bulletin/Repair Instructions
LANE DEPARTURE: BLIND SPOT DETECTION
Mfr Comm. #:
SA-013-18
Date Added:
April 23, 2018
Manufacturer:
MAZDA
Summary
Some customer's may complain that the blind spot monitoring (BSM) is not operating, and the key ON bulb check is OK with no DTCs stored in memory. This issue could be caused by mis-matched BSM modules, especially if the vehicle was recently involved in an accident or work was done on the BSM system. To check if this is the issue, refer to the Repair Procedure.
Associated Products (2)
2018 Mazda CX-5 2017 Mazda CX-5
Associated Documents
- Download MC-10134941-0001.pdf↗
March 5, 2018•Document ID: 10134932
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
MT-001-18
Date Added:
April 23, 2018
Manufacturer:
MAZDA
Summary
When installing a navigation SD card, the center display may show error message "Invalid SD Card".
Associated Products (23)
2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda2 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda2 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9 2016 Mazda Mazda2 2016 Mazda Mazda3 2016 Mazda Mazda6+ 3 more
Associated Documents
- Download MC-10134932-0001.pdf↗
March 5, 2018•Document ID: 10134690
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mfr Comm. #:
09-003-18-3405b
Date Added:
April 23, 2018
Manufacturer:
MAZDA
Summary
Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. TheSD card has been updated to eliminate this concern.
Associated Products (14)
2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-9 2016 Mazda MX-5
Associated Documents
- Download MC-10134690-0001.pdf↗
March 2, 2018•Document ID: 10134940
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
SA-012-18
Date Added:
April 23, 2018
Manufacturer:
MAZDA
Summary
Some 2018 vehicles built after January 1, 2018 and equipped with Navigation may exhibit one of these concerns after the user inputs an address: A screen pops up that says "House number not found." After the user selects OK, the system finds the address or a nearby address.Instead of finding the correct address number the system adds a digit to the end of the number. Example: You enter 151 and the system comes back with 1510, 1511, 1515, 1516, etc.This only occurs with MAZDA CONNECT software version 59.00.540, which started being installed into vehicles in January 2018. The concern can be eliminated by installing MAZDA CONNECT software version 59.00.504.
Associated Products (6)
2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5
Associated Documents
- Download MC-10134940-0001.pdf↗
February 28, 2018•Document ID: 10134923
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
SA-011-18
Date Added:
April 23, 2018
Manufacturer:
MAZDA
Summary
Some vehicles may experience a check engine light on and/or failsafe with DTC P061B:00 stored in the PCM. This condition will likely occur as a result of one of the following causes: Engine cranking was interrupted by releasing the brake pedal. Start button was double pressed while the engine was still cranking. A countermeasure to correct mis-detection is currently being prepared.
Associated Products (1)
2018 Mazda CX-5
Associated Documents
- Download MC-10134923-0001.pdf↗
February 20, 2018•Document ID: 10134920
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SA-008-18
Date Added:
April 23, 2018
Manufacturer:
MAZDA
Summary
Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.
Associated Products (18)
2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9 2016 Mazda Mazda3 2016 Mazda Mazda6 2016 Mazda MX-5
Associated Documents
- Download MC-10134920-0001.pdf↗
February 16, 2018•Document ID: 10134925
Service Bulletin/Repair Instructions
AIR BAGS; EQUIPMENT
Mfr Comm. #:
MT-003-18
Date Added:
April 23, 2018
Manufacturer:
MAZDA
Summary
The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.
Associated Products (94)
2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9 2016 Mazda Mazda3 2016 Mazda Mazda6 2016 Mazda MX-5 2015 Mazda CX-5 2015 Mazda CX-9+ 74 more
Associated Documents
- Download MC-10134925-0001.pdf↗
February 16, 2018•Document ID: 10134921
Service Bulletin/Repair Instructions
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mfr Comm. #:
SA-009-18
Date Added:
April 23, 2018
Manufacturer:
MAZDA
Summary
The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Navigation SD Card Map Update Note: Mazda Toolbox navigation SD card map update can only be performed on a navigation SD card that is VIN-locked. See VIN-lock procecure below.
Associated Products (20)
2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9 2016 Mazda Mazda3 2016 Mazda Mazda6 2016 Mazda MX-5 2015 Mazda Mazda3 2014 Mazda Mazda3
Associated Documents
- Download MC-10134921-0001.pdf↗
February 14, 2018•Document ID: 10134919
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SA-007-18
Date Added:
April 23, 2018
Manufacturer:
MAZDA
Summary
If you find that PIDs are missing from Datalogger, use the temporary Datalogger and Selftest usage method below, until a permanent solution has been implemented.
Associated Products (1)
2018 Mazda CX-5
Associated Documents
- Download MC-10134919-0001.pdf↗
February 9, 2018•Document ID: 10134924
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
MT-002-18
Date Added:
April 23, 2018
Manufacturer:
MAZDA
Summary
Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may include: Blank Screen and/or No Audio Sound, Phone will not charge, Blank Screen and/or No Audio Sound
Associated Products (20)
2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9 2016 Mazda Mazda3 2016 Mazda Mazda6 2016 Mazda MX-5 2015 Mazda Mazda3 2014 Mazda Mazda3
Associated Documents
- Download MC-10134924-0001.pdf↗
February 8, 2018•Document ID: 10134917
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
SA-005-18
Date Added:
April 23, 2018
Manufacturer:
MAZDA
Summary
Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.
Associated Products (20)
2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9 2016 Mazda Mazda3 2016 Mazda Mazda6 2016 Mazda MX-5 2015 Mazda Mazda3 2014 Mazda Mazda3
Associated Documents
- Download MC-10134917-0001.pdf↗
January 16, 2018•Document ID: 10129569
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
09-003-18-3405a
Date Added:
March 5, 2018
Manufacturer:
MAZDA
Summary
Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. The SD card has been updated to eliminate this concern.
Associated Products (7)
2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda MX-5 2017 Mazda CX-5 2017 Mazda Mazda6
Associated Documents
- Download MC-10129569-0001.pdf↗

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