Mazda CX-5 Service Bulletins (2018)

634 manufacturer communications on file.

November 9, 2018•Document ID: 10152378
Service Bulletin/Repair Instructions
STRUCTURE:BODY
Mfr Comm. #:
09-040-18-3537
Date Added:
December 17, 2018
Manufacturer:
MAZDA
Summary
Some customers may notice the flock finishing on the door sash molding is peeled off when opening the frozen door. This concern may be caused by insufficient durability due to an improper production process of the door sash moldings. To eliminate this concern, the production process of the door sash moldings has been changed.
Associated Products (3)
2019 Mazda CX-5 2018 Mazda CX-5 2017 Mazda CX-5
Associated Documents
- Download MC-10152378-0001.pdf↗
November 9, 2018•Document ID: 10152374
Service Bulletin/Repair Instructions
ENGINE; EQUIPMENT
Mfr Comm. #:
01-022-18-3528a
Date Added:
December 17, 2018
Manufacturer:
MAZDA
Summary
Some vehicles may exhibit an excessive body vibration/unusual noise when idling or driving after parking inextremely cold temperatures (-25°C/-13°F). NOTE: This excessive vibration does not occur if the engine mount rubber No.1 is over -25°C/-13°F. This may be caused by the No. 1 engine mount rubber hardening under extremely cold temperatures due to inappropriate characteristic of the engine mount rubber. To eliminate this concern, the material of the No.1 engine mount rubber has been changed to increase the damping force under extremely cold temperatures.
Associated Products (4)
2019 Mazda Mazda6 2018 Mazda CX-5 2018 Mazda Mazda6 2017 Mazda CX-5
Associated Documents
- Download MC-10152374-0001.pdf↗
November 6, 2018•Document ID: 10152382
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
SA-047-18
Date Added:
December 17, 2018
Manufacturer:
MAZDA
Summary
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
Associated Products (24)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9 2016 Mazda Mazda3+ 4 more
Associated Documents
- Download MC-10152382-0001.pdf↗
November 1, 2018•Document ID: 10152377
Service Bulletin/Repair Instructions
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Mfr Comm. #:
09-039-18-3520
Date Added:
December 17, 2018
Manufacturer:
MAZDA
Summary
Some customers may notice the floor under cover No. 2 falling off at the bolt (1) location after driving through snow and/or ice. This may be caused by snow and/or ice accumulation under cover No. 2. This concern is caused because the bolt hole is too large for the bolt to hold the under cover when snow and/or ice accumulates under the body. To eliminate this concern, the bolt hole diameter has been reduced.
Associated Products (2)
2018 Mazda CX-5 2017 Mazda CX-5
Associated Documents
- Download MC-10152377-0001.pdf↗
October 25, 2018•Document ID: 10148073
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; ENGINE
Mfr Comm. #:
09-037-18-3534a
Date Added:
November 13, 2018
Manufacturer:
MAZDA
Summary
Some vehicles equipped with MAZDA CONNECT may exhibit the following oil maintenance monitor concerns on the center display: The wrench light (Oil Change Due message) cannot be cleared using MAZDA CONNECT/Applications/Vehicle Status Monitor/Maintenance reset menu. The wrench light (Oil Change Due message) is displayed before the oil change is due. Vehicles with multi-information display Vehicles without multi-information display This is caused by only one reset procedure being performed when the oil is changed, usually using the center display. Two reset procedures are required, one is using the trip meter switch to reset the powertrain control module (PCM) and the other is using the center display to reset the connectivity master unit (CMU). To correct this issue, the CMU software has been modified so that the oil maintenance monitor reset operation on the center display resets both the CMU and the PCM at the same time. With this change, there set operation using the trip meter switch is now unnecessary.
Associated Products (10)
2019 Mazda CX-3 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-5 2017 Mazda Mazda3 2017 Mazda Mazda6
Associated Documents
- Download MC-10148073-0001.pdf↗
October 23, 2018•Document ID: 10148004
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
01-015-18-3513a
Date Added:
November 13, 2018
Manufacturer:
MAZDA
Summary
Some vehicles may experience a lack of power and the check engine light on with DTC P061B:00 and U0401:00 stored in the PCM memory when engine cranking is interrupted and on A/T vehicles, DTC U0442:00 is also stored. This concern most likely occurs when the brake pedal is released during engine cranking. DTC P061B:00 - [PCM] Internal control module torque calculation performance problem. DTC U0401:00 - Signal error from PCM DTC U0442:00 - [TCM] Invalid data received from PCM. Due to an improper control logic of the PCM, the engine torque calculation error detection is too sensitive. To eliminate this concern, the PCM software has been modified.
Associated Products (4)
2019 Mazda CX-3 2019 Mazda MX-5 2018 Mazda CX-5 2018 Mazda Mazda6
Associated Documents
- Download MC-10148004-0001.pdf↗
October 22, 2018•Document ID: 10148007
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
01-021-18-3514a
Date Added:
November 13, 2018
Manufacturer:
MAZDA
Summary
Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 - [PCM] Internal control module torque calculation performance problem. This concern may be caused by improper PCM control logic. The engine torque calculation error may increase in high temperatures at high elevations. To eliminate this concern, the PCM software has been modified.
Associated Products (6)
2018 Mazda CX-5 2017 Mazda CX-5 2016 Mazda CX-5 2015 Mazda CX-5 2014 Mazda CX-5 2013 Mazda CX-5
Associated Documents
- Download MC-10148007-0001.pdf↗
October 18, 2018•Document ID: 10148006
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
01-020-18-3521
Date Added:
November 13, 2018
Manufacturer:
MAZDA
Summary
Some vehicles may experience a check engine light on with DTC P0524 stored in the PCM memory. It is accompanied by a master warning indication/warning light illumination, engine oil pressure indication/engine oil warning light illumination. DTC P0524:00: Engine oil pressure too low. Due to improper PCM control logic, the engine oil valve may not work quickly enough under certain situations, resulting in the engine oil pressure increasing slower than usual. To eliminate this concern, the PCM software has been modified.
Associated Products (1)
2018 Mazda CX-5
Associated Documents
- Download MC-10148006-0001.pdf↗
October 10, 2018•Document ID: 10148072
Service Bulletin/Repair Instructions
VEHICLE SPEED CONTROL; EQUIPMENT
Mfr Comm. #:
09-034-18-3430a
Date Added:
November 13, 2018
Manufacturer:
MAZDA
Summary
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
Associated Products (167)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9+ 147 more
Associated Documents
- Download MC-10148072-0001.pdf↗
October 10, 2018•Document ID: 10148071
Service Bulletin/Repair Instructions
EQUIPMENT; STRUCTURE
Mfr Comm. #:
09-021-18-3459a
Date Added:
November 13, 2018
Manufacturer:
MAZDA
Summary
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier. If you encounter this concern during PDI, use a heat gun or an infrared drier to apply heat to the affected area to remove the stain(s).
Associated Products (23)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9+ 3 more
Associated Documents
- Download MC-10148071-0001.pdf↗
October 10, 2018•Document ID: 10148070
Service Bulletin/Repair Instructions
EQUIPMENT; EQUIPMENT:ELECTRICAL
Mfr Comm. #:
09-020-18-3458b
Date Added:
November 13, 2018
Manufacturer:
MAZDA
Summary
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010. Customers experiencing related concerns should have their vehicle and/or device inspected according to the following procedure.
Associated Products (70)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9+ 50 more
Associated Documents
- Download MC-10148070-0001.pdf↗
October 10, 2018•Document ID: 10148069
Service Bulletin/Repair Instructions
SEATS
Mfr Comm. #:
09-015-18-3445a
Date Added:
November 13, 2018
Manufacturer:
MAZDA
Summary
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
Associated Products (29)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9+ 9 more
Associated Documents
- Download MC-10148069-0001.pdf↗
October 10, 2018•Document ID: 10148068
Service Bulletin/Repair Instructions
EQUIPMENT; STRUCTURE
Mfr Comm. #:
09-014-18-3443a
Date Added:
November 13, 2018
Manufacturer:
MAZDA
Summary
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).
Associated Products (146)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9+ 126 more
Associated Documents
- Download MC-10148068-0001.pdf↗
October 10, 2018•Document ID: 10148003
Service Bulletin/Repair Instructions
SERVICE BRAKES, HYDRAULIC; EQUIPMENT
Mfr Comm. #:
00-003-18-3480a
Date Added:
November 13, 2018
Manufacturer:
MAZDA
Summary
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claims are subject to denial or debit.
Associated Products (144)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9+ 124 more
Associated Documents
- Download MC-10148003-0001.pdf↗
October 10, 2018•Document ID: 10148002
Service Bulletin/Repair Instructions
EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mfr Comm. #:
00-001-18-3446a
Date Added:
November 13, 2018
Manufacturer:
MAZDA
Summary
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Associated Products (143)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9+ 123 more
Associated Documents
- Download MC-10148002-0001.pdf↗
September 27, 2018•Document ID: 10145246
Service Bulletin/Repair Instructions
STRUCTURE; SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Mfr Comm. #:
02-015-18-3499
Date Added:
October 9, 2018
Manufacturer:
MAZDA
Summary
Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between the rear coil spring and the spring sheet, resulting in a broken rear coil spring. To eliminate this concern, the shape of the rear coil spring has been modified.
Associated Products (11)
2018 Mazda CX-5 2018 Mazda Mazda3 2017 Mazda CX-5 2017 Mazda Mazda3 2016 Mazda CX-5 2016 Mazda Mazda3 2015 Mazda CX-5 2015 Mazda Mazda3 2014 Mazda CX-5 2014 Mazda Mazda3 2013 Mazda CX-5
Associated Documents
- Download MC-10145246-0001.pdf↗
September 14, 2018•Document ID: 10145254
Service Bulletin/Repair Instructions
PARKING BRAKE; ELECTRICAL SYSTEM
Mfr Comm. #:
SA-042-18
Date Added:
October 9, 2018
Manufacturer:
MAZDA
Summary
DO NOT follow the instructions on MGSS for performing the ELECTRIC PARKING BRAKE (EPB) FORCED RELEASE PROCEDURE until these instructions are read, otherwise, damage to the EPB system may occur The instructions on MGSS are incorrect in one step, but will be corrected soon. NOTE: Performing the electric parking brake forced release procedure is necessary if the electric parking brake cannot be released by operating the electric parking brake switch or performing a recovery operation (*) due to a malfunction in the system or a discharged battery.
Associated Products (6)
2019 Mazda CX-9 2018 Mazda CX-5 2018 Mazda CX-9 2017 Mazda CX-5 2017 Mazda CX-9 2016 Mazda CX-9
Associated Documents
- Download MC-10145254-0001.pdf↗
September 14, 2018•Document ID: 10145252
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
09-035-18-3509
Date Added:
October 9, 2018
Manufacturer:
MAZDA
Summary
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
Associated Products (23)
2019 Mazda CX-3 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda Mazda2 2018 Mazda Mazda3 2018 Mazda Mazda6 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda Mazda2 2017 Mazda Mazda3 2017 Mazda Mazda6 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda Mazda2 2016 Mazda Mazda3 2016 Mazda Mazda6 2015 Mazda CX-5 2015 Mazda Mazda3 2015 Mazda Mazda6 2014 Mazda CX-5+ 3 more
Associated Documents
- Download MC-10145252-0001.pdf↗
September 14, 2018•Document ID: 10145239
Service Bulletin/Repair Instructions
ENGINE; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Mfr Comm. #:
MT-008-18
Date Added:
October 9, 2018
Manufacturer:
MAZDA
Summary
Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be caused by: A key in a purse near a cell phone. The cell phone radio waves may interrupt the immobilizer system. An aftermarket cell phone charger. The charger may produce electrical noise that interrupts the immobilizer system. An aftermarket GPS tracker. Some aftermarket devices that are wired to the vehicles?s wiring harness may create unusual electrical symptoms.
Associated Products (28)
2019 Mazda CX-3 2019 Mazda CX-9 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9 2016 Mazda Mazda3 2016 Mazda Mazda6+ 8 more
Associated Documents
- Download MC-10145239-0001.pdf↗
September 14, 2018•Document ID: 10145238
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
MT-007-18
Date Added:
October 9, 2018
Manufacturer:
MAZDA
Summary
Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger, GPS tracker...) may create excessive electrical noise. The noise may interrupt some of the vehicle electrical systems. Below are a few examples of an aftermarket cell phone charger and GPS tracker that are interrupting the vehicle electrical systems.
Associated Products (28)
2019 Mazda CX-3 2019 Mazda CX-9 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9 2016 Mazda Mazda3 2016 Mazda Mazda6+ 8 more
Associated Documents
- Download MC-10145238-0001.pdf↗

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