Mazda CX-5 Service Bulletins (2018)

634 manufacturer communications on file.

• July 20, 2020•Document ID: 10177847

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  09-006-20-3673a

  Date Added:

  August 4, 2020

  Manufacturer:

  MAZDA

  Summary

  When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

  Associated Products (163)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda5+ 143 more
  Associated Documents

  • DownloadMC-10177847-0001.pdf↗
• July 15, 2020•Document ID: 10177853

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  MT-001-20

  Date Added:

  August 4, 2020

  Manufacturer:

  MAZDA

  Summary

  If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.

  Associated Products (96)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 76 more
  Associated Documents

  • DownloadMC-10177853-0001.pdf↗
• July 9, 2020•Document ID: 10177937

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; SERVICE BRAKES, AIR:SUPPLY:LOW PRESSURE WARNING:SWITCH

  Mfr Comm. #:

  SA-055-20a

  Date Added:

  August 5, 2020

  Manufacturer:

  MAZDA

  Summary

  If a customer comes in with the following concerns:  OIL PRESSURE WARNING light and/or the CHECK ENGINE light ON.  DTC P055F and/or P0524 stored.  No driveability concern or engine mechanical noise.  Outside the VIN range in TSB 01-020/18.

  Associated Products (6)

  2020 Mazda Mazda32019 Mazda CX-52019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-52018 Mazda Mazda6
  Associated Documents

  • DownloadMC-10177937-0001.pdf↗
• July 9, 2020•Document ID: 10177843

  Service Bulletin/Repair Instructions
  ENGINE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; POWER TRAIN

  Mfr Comm. #:

  05-003-20-3725

  Date Added:

  August 4, 2020

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and/or B at the control valve body temporarily or permanently getting stuck due to contamination entering the passage. To correct the problem, some mass production changes have been implemented to reduce contamination and improve the DTC diagnostic logic.

  Associated Products (28)

  2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda32016 Mazda Mazda62015 Mazda CX-5+ 8 more
  Associated Documents

  • DownloadMC-10177843-0001.pdf↗
• June 22, 2020•Document ID: 10177015

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SA-055-20

  Date Added:

  July 3, 2020

  Manufacturer:

  MAZDA

  Summary

  If a customer comes in with the following concerns, perform the inspection procedure.  OIL PRESSURE WARNING light and/or the CHECK ENGINE light ON.  DTC P055F and/or P0524 stored.  No driveability concern or engine mechanical noise.  Outside the VIN range in TSB 01-020/18.

  Associated Products (6)

  2020 Mazda Mazda32019 Mazda CX-52019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-52018 Mazda Mazda6
  Associated Documents

  • DownloadMC-10177015-0001.pdf↗
• June 11, 2020•Document ID: 10177005

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  SA-026-20a

  Date Added:

  July 3, 2020

  Manufacturer:

  MAZDA

  Summary

  Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

  Associated Products (30)

  2020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda3+ 10 more
  Associated Documents

  • DownloadMC-10177005-0001.pdf↗
• June 10, 2020•Document ID: 10177012

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SA-053-20

  Date Added:

  July 3, 2020

  Manufacturer:

  MAZDA

  Summary

  When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. The new transmissions (including remanufactured A/T) have a shipping plug, as shown in the figures (M/T: black, rubber made; A/T: pink and black, with breather). This plug is for shipping use only and needs to be removed in order to re-install the original plug from the old transmission.

  Associated Products (35)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda3+ 15 more
  Associated Documents

  • DownloadMC-10177012-0001.pdf↗
• June 10, 2020•Document ID: 10176975

  Service Bulletin/Repair Instructions
  AIR BAGS; ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-001-20-3696a

  Date Added:

  July 2, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low.  DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concern is caused by the low voltage detection time of the occupant classification sensor (OCS) being too short during cranking, which causes detection of the DTC unnecessarily. The concern occurs more often in colder weather when greater electric current is consumed to start the vehicle. To eliminate this concern, the OCS has been modified to avoid unnecessary DTC detection. NOTE:  Even if the voltage is recovered after the engine is started, the airbag warning light stays ON during the drive cycle.  When the battery voltage becomes stable after the engine is started, the airbag system will operate normally.

  Associated Products (9)

  2020 Mazda CX-32020 Mazda CX-52019 Mazda CX-32019 Mazda CX-52018 Mazda CX-32018 Mazda CX-52017 Mazda CX-32017 Mazda CX-52016 Mazda CX-3
  Associated Documents

  • DownloadMC-10176975-0001.pdf↗
• May 11, 2020•Document ID: 10176054

  Service Bulletin/Repair Instructions
  VISIBILITY:WINDSHIELD

  Mfr Comm. #:

  SA-051-20

  Date Added:

  June 2, 2020

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience an engine no start/no crank with either of the following DTC's stored: P0615:12 - Starter relay circuit malfunction B112A:12 - IG2 relay circuit malfunction. This may be caused by water contamination/corrosion at electrical connector C-04 due to: Windshield tint installation: Windshield tint installed to block UV light. The water used during the installation of the tint may run down behind the dashboard. Carefully inspect the windshield to see if window tint has been installed or not. Some window tint film appears clear and is for UV light only. Windshield repair/replacement: Poor windshield sealing during installation can cause an internal water leak. Water may run down behind the dashboard.

  Associated Products (4)

  2020 Mazda CX-52019 Mazda CX-52018 Mazda CX-52017 Mazda CX-5
  Associated Documents

  • DownloadMC-10176054-0001.pdf↗
• April 29, 2020•Document ID: 10174589

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES; EQUIPMENT

  Mfr Comm. #:

  09-019-20-3686

  Date Added:

  May 4, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from condensation may drip onto the switch connector and cause corrosion.

  Associated Products (4)

  2020 Mazda CX-52019 Mazda CX-52018 Mazda CX-52017 Mazda CX-5
  Associated Documents

  • DownloadMC-10174589-0001.pdf↗
• April 28, 2020•Document ID: 10174690

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SA-047-20

  Date Added:

  May 5, 2020

  Manufacturer:

  MAZDA

  Summary

  Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory.

  Associated Products (12)

  2020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92017 Mazda CX-32017 Mazda CX-52017 Mazda CX-9
  Associated Documents

  • DownloadMC-10174690-0001.pdf↗
• April 23, 2020•Document ID: 10174567

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  01-006-20-3695

  Date Added:

  May 4, 2020

  Manufacturer:

  MAZDA

  Summary

  Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubbles accumulated in the oil passage in it.

  Associated Products (8)

  2020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-52019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-52018 Mazda Mazda6
  Associated Documents

  • DownloadMC-10174567-0001.pdf↗
• March 27, 2020•Document ID: 10173225

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; POWER TRAIN

  Mfr Comm. #:

  SA-025-20a

  Date Added:

  April 6, 2020

  Manufacturer:

  MAZDA

  Summary

  A valve tapping or knocking noise may be heard from the top end after the engine cools down (the vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven or if the rpm is held above 2500 -3000 RPM. This may be caused by the valve Hydraulic Lifters (HLA) bleeding down as the engine cools or when the engine has been idling for an extended period of time, creating excessive valve lash clearance.

  Associated Products (4)

  2019 Mazda CX-52019 Mazda Mazda62018 Mazda CX-52018 Mazda Mazda6
  Associated Documents

  • DownloadMC-10173225-0001.pdf↗
• March 12, 2020•Document ID: 10173097

  Service Bulletin/Repair Instructions
  POWER TRAIN; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING; SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  00-001-20-3689

  Date Added:

  April 3, 2020

  Manufacturer:

  MAZDA

  Summary

  Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

  Associated Products (137)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 117 more
  Associated Documents

  • DownloadMC-10173097-0001.pdf↗
• March 11, 2020•Document ID: 10173253

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-041-20

  Date Added:

  April 6, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

  Associated Products (30)

  2020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda3+ 10 more
  Associated Documents

  • DownloadMC-10173253-0001.pdf↗
• March 11, 2020•Document ID: 10173227

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SA-035-20a

  Date Added:

  April 6, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms:  The engine takes longer to warm up.  The engine temperature gauge fluctuates.  The low coolant temperature indicator (blue) light stays on longer or comes on while driving.  Poor heater performance, especially at idle.

  Associated Products (6)

  2020 Mazda CX-52020 Mazda Mazda62019 Mazda CX-52019 Mazda Mazda62018 Mazda CX-52018 Mazda Mazda6
  Associated Documents

  • DownloadMC-10173227-0001.pdf↗
• March 6, 2020•Document ID: 10173100

  Service Bulletin/Repair Instructions
  EQUIPMENT; SERVICE BRAKES, HYDRAULIC; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  04-005-20-3687

  Date Added:

  April 3, 2020

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support.

  Associated Products (4)

  2019 Mazda CX-52018 Mazda CX-52017 Mazda CX-52016 Mazda CX-5
  Associated Documents

  • DownloadMC-10173100-0001.pdf↗
• March 4, 2020•Document ID: 10173228

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  SA-036-20

  Date Added:

  April 6, 2020

  Manufacturer:

  MAZDA

  Summary

  The owner’s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use inadequate, harsh or aggressive cleaning products on plastic parts. CAUTION: Be aware that when cleaning the brand emblem, never use cleaning products that are highly acidic/alkaline detergent, organic solvents or those with aggressive chemical products, otherwise, the brand emblem may become cracked and/or deformed (as shown in the example below). Always refer customers to the owner’s manual for proper cleaning using cold or lukewarm water and a mild, neutral detergent.

  Associated Products (39)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 19 more
  Associated Documents

  • DownloadMC-10173228-0001.pdf↗
• March 3, 2020•Document ID: 10173249

  Service Bulletin/Repair Instructions
  FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-037-20

  Date Added:

  April 6, 2020

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may have one of the following DTCs stored in memory:  C1001:92 - Forward sensing camera (FSC) poor field of view  B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect.  In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC).  In other cases this DTC might be found without a related customer concern. NOTE: Instrument Cluster Multi-Information Display Warning Messages vary depending on vehicle year/model. See the Owner's Manual for details.

  Associated Products (35)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 15 more
  Associated Documents

  • DownloadMC-10173249-0001.pdf↗
• February 28, 2020•Document ID: 10171840

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SA-035-20

  Date Added:

  February 29, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator (blue) light stays on longer or comes on while driving. Poor heater performance, especially at idle.

  Associated Products (6)

  2020 Mazda CX-52020 Mazda Mazda62019 Mazda CX-52019 Mazda Mazda62018 Mazda CX-52018 Mazda Mazda6
  Associated Documents

  • DownloadMC-10171840-0001.pdf↗