Mazda CX-5 Service Bulletins (2018)

634 manufacturer communications on file.

• June 4, 2021•Document ID: 10198677

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-029-21a

  Date Added:

  July 2, 2021

  Manufacturer:

  MAZDA

  Summary

  APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNECT Updates -> Apple Carplay / Android Auto MDARS Activation Instructions

  Associated Products (40)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 20 more
  Associated Documents

  • DownloadMC-10198677-0001.pdf↗
• June 1, 2021•Document ID: 10198574

  Service Bulletin/Repair Instructions
  VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

  Mfr Comm. #:

  MT-003-21

  Date Added:

  June 29, 2021

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflections all converge at one point, focusing and concentrating the light onto the street below.

  Associated Products (121)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda3+ 101 more
  Associated Documents

  • DownloadMC-10198574-0001.pdf↗
• May 27, 2021•Document ID: 10194656

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  09-016-21-3797

  Date Added:

  June 1, 2021

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (door opening/closing and vibration while driving). NOTE: If the rust/paint peeling is seen on the outer side of the door, this service bulletin does not apply.

  Associated Products (4)

  2020 Mazda CX-52019 Mazda CX-52018 Mazda CX-52017 Mazda CX-5
  Associated Documents

  • DownloadMC-10194656-0001.pdf↗
• May 25, 2021•Document ID: 10194655

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES

  Mfr Comm. #:

  09-015-21-3805

  Date Added:

  June 1, 2021

  Manufacturer:

  MAZDA

  Summary

  Some CX-5 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from condensation may drip onto the switch connector and cause corrosion. To eliminate this concern, the PLG rear switch has been modified with a waterproof connector. Some Mazda3 customers may complain that the vehicle door locking system does not work when the door lock switch on the liftgate interior trim is pressed. DTC B11C4:23 (BCM - liftgate lock switch circuit malfunction) may be stored. This may be caused during a high pressure car washer. Water may enter through the rear center brand emblem base component and drip onto the switch connector causing corrosion. NOTE: The rusted connector may also cause a battery drain. To eliminate this concern, the rear center brand emblem base has been modified to prevent from water entry.

  Associated Products (7)

  2021 Mazda Mazda32020 Mazda CX-52020 Mazda Mazda32019 Mazda CX-52019 Mazda Mazda32018 Mazda CX-52017 Mazda CX-5
  Associated Documents

  • DownloadMC-10194655-0001.pdf↗
• May 18, 2021•Document ID: 10194887

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; LANE DEPARTURE; EQUIPMENT ADAPTIVE/MOBILITY; FORWARD COLLISION AVOIDANCE

  Mfr Comm. #:

  SA-036-21

  Date Added:

  June 3, 2021

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles], B14F0:92 - General temporary failure in forward sensing camera (FSC) [Gen 7 vehicles build on or before March 2, 2019], No DTC - Gen 7 vehicles built after March 2, 2019, DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern.

  Associated Products (42)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 22 more
  Associated Documents

  • DownloadMC-10194887-0001.pdf↗
• May 13, 2021•Document ID: 10194891

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SA-034-21

  Date Added:

  June 3, 2021

  Manufacturer:

  MAZDA

  Summary

  When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage.

  Associated Products (45)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 25 more
  Associated Documents

  • DownloadMC-10194891-0001.pdf↗
• May 11, 2021•Document ID: 10194782

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SA-033-21

  Date Added:

  June 2, 2021

  Manufacturer:

  MAZDA

  Summary

  The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles.

  Associated Products (18)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92017 Mazda CX-32017 Mazda CX-52017 Mazda CX-9
  Associated Documents

  • DownloadMC-10194782-0001.pdf↗
• May 11, 2021•Document ID: 10194714

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SA-032-21

  Date Added:

  June 3, 2021

  Manufacturer:

  MAZDA

  Summary

  There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

  Associated Products (51)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda3+ 31 more
  Associated Documents

  • DownloadMC-10194714-0001.pdf↗
• May 7, 2021•Document ID: 10194659

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT

  Mfr Comm. #:

  MT-002-21

  Date Added:

  June 1, 2021

  Manufacturer:

  MAZDA

  Summary

  When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGINE button. The aftermarket accessory may create electrical interference, which may interfere with programming.

  Associated Products (63)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 43 more
  Associated Documents

  • DownloadMC-10194659-0001.pdf↗
• May 6, 2021•Document ID: 10194765

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SA-031-21

  Date Added:

  June 2, 2021

  Manufacturer:

  MAZDA

  Summary

  A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. DUE TO A SUPPLY ISSUE FOR CYLINDER HEADS, GASKET SETS, AND PARTIAL ENGINE, PLEASE CONTACT HOTLINE FOR REPAIR GUIDANCE.

  Associated Products (8)

  2020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-52019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-52018 Mazda Mazda6
  Associated Documents

  • DownloadMC-10194765-0001.pdf↗
• May 5, 2021•Document ID: 10194657

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  MT-001-21

  Date Added:

  June 1, 2021

  Manufacturer:

  MAZDA

  Summary

  If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed.

  Associated Products (100)

  2021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-3+ 80 more
  Associated Documents

  • DownloadMC-10194657-0001.pdf↗
• May 4, 2021•Document ID: 10194762

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SA-030-21

  Date Added:

  June 2, 2021

  Manufacturer:

  MAZDA

  Summary

  Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method

  Associated Products (45)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 25 more
  Associated Documents

  • DownloadMC-10194762-0001.pdf↗
• April 30, 2021•Document ID: 10191535

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  01-004-21-3773a

  Date Added:

  May 4, 2021

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and improper oil pressure. DTC P0524:00 (Engine oil pressure too low), DTC P055F:00 (Engine oil pressure malfunction). The control software of the PCM has been modified to eliminate this concern. In addition, the production process has been modified to reduce contamination in the engine oil solenoid valve, oil pump, spacer and oil filter.

  Associated Products (13)

  2021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-302020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-52019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-52018 Mazda Mazda6
  Associated Documents

  • DownloadMC-10191535-0001.pdf↗
• April 30, 2021•Document ID: 10191534

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  01-002-21-3767a

  Date Added:

  May 4, 2021

  Manufacturer:

  MAZDA

  Summary

  Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubbles accumulated in the oil passage in it. To eliminate this concern, the switchable HLA has been modified for increased oil supply to reduce air bubbles in the oil passage. NOTE: The switchable HLA can be pressed down with a finger if air bubbles have accumulated in it.

  Associated Products (13)

  2021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-302020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-52019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-52018 Mazda Mazda6
  Associated Documents

  • DownloadMC-10191534-0001.pdf↗
• April 26, 2021•Document ID: 10191538

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SA-029-21

  Date Added:

  May 4, 2021

  Manufacturer:

  MAZDA

  Summary

  APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay™ / Android Auto™, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNECT Updates -> Apple Carplay / Android Auto MDARS Activation Instructions

  Associated Products (40)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 20 more
  Associated Documents

  • DownloadMC-10191538-0001.pdf↗
• April 22, 2021•Document ID: 10190956

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  01-011-21-3800

  Date Added:

  April 26, 2021

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temperature indicator (blue) light stays on longer or comes on while driving, Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable. Due to production variety of the failsafe thermostat integrated in the coolant control valve, engine coolant may enter into a dry hollow in the failsafe thermostat, resulting in unintended opening of the failsafe thermostat at lower temperatures (104-176 °F (40-80 °C)). To eliminate this concern, the production process of the coolant control valve has been modified.

  Associated Products (14)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-52019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-5
  Associated Documents

  • DownloadMC-10190956-0001.pdf↗
• April 8, 2021•Document ID: 10190971

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SA-019-21a

  Date Added:

  April 26, 2021

  Manufacturer:

  MAZDA

  Summary

  MAZDA CONNECT Symptom Troubleshooting (6th Generation Vehicles). Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

  Associated Products (33)

  2021 Mazda CX-32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 13 more
  Associated Documents

  • DownloadMC-10190971-0001.pdf↗
• April 2, 2021•Document ID: 10190952

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  01-008-21-3787

  Date Added:

  April 26, 2021

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience a lack of power and the check engine light on with DTC P061B:00 stored in PCM memory under one of the following conditions (A or B). DTC P061B:00 - [PCM] Internal control module torque calculation performance problem. Due to an improper control logic of the PCM, the engine torque calculation error detection is too sensitive. To eliminate this concern, the PCM software has been modified.

  Associated Products (6)

  2019 Mazda CX-32019 Mazda CX-52019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-52018 Mazda Mazda6
  Associated Documents

  • DownloadMC-10190952-0001.pdf↗
• March 25, 2021•Document ID: 10189820

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-002-21-3788

  Date Added:

  April 5, 2021

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concern is caused by the low voltage detection time of the occupant classification sensor (OCS) being too short during cranking, which causes detection of the DTC unnecessarily. The concern occurs more often in colder weather when greater electric current is consumed to start the vehicle. To eliminate this concern, the OCS has been modified to avoid unnecessary DTC detection.

  Associated Products (9)

  2020 Mazda CX-32020 Mazda CX-52019 Mazda CX-32019 Mazda CX-52018 Mazda CX-32018 Mazda CX-52017 Mazda CX-32017 Mazda CX-52016 Mazda CX-3
  Associated Documents

  • DownloadMC-10189820-0001.pdf↗
• March 15, 2021•Document ID: 10189797

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  MT-001-21

  Date Added:

  April 5, 2021

  Manufacturer:

  MAZDA

  Summary

  If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed.

  Associated Products (101)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 81 more
  Associated Documents

  • DownloadMC-10189797-0001.pdf↗