Mazda CX-5 Service Bulletins (2021)
491 manufacturer communications on file.
- March 17, 2023•Document ID: 10233569Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- 16-003-23
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initialization process with the CMU failing at startup due to a defective circuit board element. To eliminate this concern, the internal hardware (DRAM) of the CMU has been improved.
Associated Products (9)Associated Documents - March 10, 2023•Document ID: 10233674Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SA-015-23
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummaryMazda Connect Services - Frequently Asked Questions (FAQ)
Associated Products (14)Associated Documents - March 7, 2023•Document ID: 10233564Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- SA-013-23
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may hear noise from their headlamps. While some noise from the electric motor is normal, it may be louder in one headlamp than the other or both are significantly louder than a known good vehicle.
Associated Products (3)Associated Documents - March 1, 2023•Document ID: 10233704Service Bulletin/Repair InstructionsVISIBILITY; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- Mfr Comm. #:
- SA-012-23
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
Associated Products (20)2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-5Associated Documents - March 1, 2023•Document ID: 10233562Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; ENGINE AND ENGINE COOLING; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EXTERIOR LIGHTING
- Mfr Comm. #:
- SA-009-23a
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Associated Products (13)Associated Documents - February 28, 2023•Document ID: 10232299Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-016-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySpeedometer replacement procedure
Associated Products (11)Associated Documents - February 16, 2023•Document ID: 10232279Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; SEAT BELTS:STATUS INDICATOR SWITCH; SEATS; SEAT BELTS; FORWARD COLLISION AVOIDANCE
- Mfr Comm. #:
- 08-001-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.
Associated Products (3)Associated Documents - February 16, 2023•Document ID: 10232274Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-005-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator (blue) light stays on longer or comes on while driving. Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable. If DTC P2B61:00 (Coolant control valve circuit range/performance) accompanies DTC P0126:00, this TSB is not applicable. Diagnose according to the instructions on MGSS online. Due to production variety of the failsafe thermostat integrated in the coolant control valve, engine coolant may enter into a dry hollow in the failsafe thermostat, resulting in unintended opening of the failsafe thermostat at lower temperatures (104-176 °F (40-80 °C)). To eliminate this concern, the production process of the coolant control valve has been modified.
Associated Products (8)Associated Documents - February 13, 2023•Document ID: 10232276Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- 04-001-23a
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummaryFront Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Front Brake Noise Symptom 2: Some vehicles may exhibit the brakes having an unusual noise or vibration when applying the brake. This is caused by rust on the brake disk plateâs surface. Rear Brake Noise Symptom 1: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. To eliminate this concern, the material of the pads has been changed to copper-free and the specification of the shims has been changed to a coated spring with tape. Rear Brake Noise Symptom 2: Some vehicles equipped with an electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.
Associated Products (3)Associated Documents - February 9, 2023•Document ID: 10232304Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; VISIBILITY; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-010-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
Associated Products (9)Associated Documents - February 7, 2023•Document ID: 10232401Service Bulletin/Repair InstructionsSEATS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-008-23
- Date Added:
- March 4, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. This is caused by a deterioration in the seat ventilation control unit. To eliminate this concern, the material for the circuit of the seat ventilation control unit has been modified.
Associated Products (5)Associated Documents - February 7, 2023•Document ID: 10232301Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SA-007-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummaryThe rear differential case could develop a crack in the case. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing (1) in the coupling (2) is seized and causes the coupling component to fit loosely. The pinion shaft head (3) then contacts the differential case and causes a crack.
Associated Products (5)Associated Documents - February 6, 2023•Document ID: 10232303Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING
- Mfr Comm. #:
- SA-009-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
Associated Products (14)Associated Documents - February 3, 2023•Document ID: 10232271Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-004-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and improper oil pressure. DTC P0524:00 (Engine oil pressure too low), DTC P055F:00 (Engine oil pressure malfunction). The control software of the PCM has been modified to eliminate this concern. In addition, the production process has been modified to reduce contamination in the engine oil solenoid valve, oil pump, spacer and oil filter.
Associated Products (4)Associated Documents - February 2, 2023•Document ID: 10232302Service Bulletin/Repair InstructionsWHEELS; STEERING
- Mfr Comm. #:
- SA-008-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by improper maintenance during dealer storage (e.g.: Vehicle was left stationary for a prolonged period of time in high ambient temperatures).
Associated Products (18)Associated Documents - February 1, 2023•Document ID: 10232402Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- 09-007-23
- Date Added:
- March 4, 2023
- Manufacturer:
- MAZDA
SummaryAt PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
Associated Products (18)Associated Documents - February 1, 2023•Document ID: 10232300Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 07-002-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10°C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced since December 2021 at the supplier.
Associated Products (14)Associated Documents - January 31, 2023•Document ID: 10230891Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-003-23
- Date Added:
- February 2, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may have a "LOW ENGINE OIL LEVEL" warning message and an engine oil level warning light on in the instrument cluster with DTC P250F:00 stored in memory, and the oil level has actually decreased to near low. - DTC P250F:00 - Engine oil level signal: engine oil level low This is caused by an oil consumption increase due to damage of the valve seals on the exhaust side. To eliminate this concern, the design of these valve seals has been modified.
Associated Products (7)Associated Documents - January 27, 2023•Document ID: 10230882Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SA-007/23
- Date Added:
- February 2, 2023
- Manufacturer:
- MAZDA
SummaryThe rear differential case could develop a crack in the case NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing in the coupling is seized and causes the coupling component to fit loosely. The pinion shaft head then contacts the differential case and causes a crack.
Associated Products (5)Associated Documents - January 23, 2023•Document ID: 10230906Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 16-002-23
- Date Added:
- February 2, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA03_11048 or later).
Associated Products (6)Associated Documents