Mazda CX-30 Complaints (2021)

100 consumer complaints on file.

#11486085September 23, 2022
ENGINE
Low Engine Oil displayed on dashboard after only a couple thousand miles/four months from last oil change service. Known issue with this year/model for a year (https://static.nhtsa.gov/odi/tsbs/2021/MC-10203724-0001.pdf), but no recall or fix has been offered other than topping off or changing the oil. The dealer did top off the oil for free as the notice says.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485086September 18, 2022
VISIBILITY/WIPER
Notable distortion in the windshield horizontally through driver and passenger areas. Dealership has been helpful in replacing the windshield three times thus far. The most recent windshield is clearer but still with notable distortion and is considered an aftermarket windshield. Mazda is aware of the issue and was told they are giving pushback on replacements. This issue is noted numerous times on multiple Mazda forums with no solution. From conversations with the dealership, Mazda is claiming this is normal especially close to the pillars due to vehicle design. This issue causes driver fatigue and distance perception problems while driving which is considered a road safety concern. Paperwork and vehicle are available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484945September 17, 2022
ENGINE
Continuous oil loss from engine. No leaks but oil level diminishes and warning lights come on monthly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484146September 12, 2022
UNKNOWN OR OTHER
I am constantly receiving a “Low Battery Voltage Warning” for reasons as simple as leaving my door or trunk open for 10 minutes. I never leave my car in accessory mode to play music or anything that might drain the battery. It happens several times a month for no reason. I have not had it die on me yet, but I don’t know if it’s actually a low battery or software glitch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482944September 5, 2022
ENGINE
Identified low oil level with 5,500 miles on the odemeter. No leak detected. The car has been babied; no accidents or undercarriage damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480703August 23, 2022
ENGINE
Purchased this car on Saturday August 13th from a dealer. Last weekend on the 20th the low engine level warning came on. We checked the oil and it was at the lowest dot on the dipstick. We added one quart of oil. This car isn't even due for an oil change it shouldn't be losing any oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480499August 22, 2022
ENGINE
Losing/burning oil with no leaking - less than 8,000 miles. Mazda has issued a service bulletin on the issue but offers no actual repair solution. Could be dangerous if engine seizes while in operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480401August 21, 2022
FUEL/PROPULSION SYSTEM
Low engine oil light came on after 3 months of driving. I know this is a common issue on the turbo model, yet there has not been a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479972August 18, 2022
ENGINE
engine oil low light coming on within 3000 miles of oil change
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478038August 7, 2022
ENGINE
Oil warning light came in at 5,500 miles. Dealer says they know the engine consumes oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477820August 5, 2022
ENGINE
Engine is consuming/burning oil. I have needed to add 1 qt of oil every 3-4k miles, since purchased new. Car now has 25,000 miles and I have added oil 6 times. Ive called the dealer(Classic Mazda in Mentor Ohio) and they insist this is normal and there is no issue with the engine. Yet, I read on the internet that this is a known problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477445August 3, 2022
ENGINE
The car has been reporting low engine oil numerous times between oil changes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476654July 30, 2022
ENGINE, UNKNOWN OR OTHER
I have just about 8800 miles on my Mazda CX-30 Turbo after a year and 5 months. Suddenly had my low oil engine light come on. I pulled over and the oil is barely on the tip of the oil stick. My last oil change, which was also my first, was completed at 4937 miles from the Mazda dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475856July 26, 2022
ENGINE
Excessive oil consumption. I bought this vehicle new from a Mazda dealership, with factory warranty. The check engine oil light came on at approximately 6800 miles, 3750 miles after the first oil change. An additional quart of oil was added. I brought it back to Mazda to confirm no oil leaks, which they confirmed. They were made aware of the Mazda service bulletin for excessive oil consumption, which they acknowledged, but indicated they will monitor as there is no solution from the factory.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475522July 24, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
The automatic braking engaged without warning and without cause. There was nothing directly in front of the car that was a possible collision threat. I suffered a neck injury as a result of the force in which the car stopped. Fortunately the driver behind me was able to stop. The car was taken to the original Mazda dealer and I was told this is a problem with my car but that they had no permanent fix, nor the ability to permanently shut off this system available until "corporate got back to them." They did not provide any paperwork and stated "we will call you when we have something." I now have a car I am scared to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475290July 22, 2022
VISIBILITY/WIPER
Yesterday I heard a very light ting sound. I did not think much of it. When I stopped I checked for any windshield damage, I could not locate any. After having the car parked for several hours, to my utter shock I had about a 1' long crack in my windshield. After looking for some time, I located the microscopic chip that caused the issue. I believe the windshield is defective! It is either too thin, too brittle, or both. Which could be a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475161July 21, 2022
ENGINE
low oil indicator keeps coming on at 3k miles and 8k miles. some times the oil is slightly low. The manual says to sop driving immediately, but that is not always possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472739July 7, 2022
ENGINE
My car is burning a quart of oil every 1500 miles. I have taken it to the dealer three times. They say that they know about the problem but don't have a fix. I am afraid that the engine could seize up during driving, causing a accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470053June 20, 2022
ENGINE
Driving home from work today I got a "low engine oil level" alert/warning. First time this has happened. I have approx. 15,500 miles on my vehicle and it was serviced on 3/22/22 (11,828 miles). That service included a full oil and filter change. I see it has been noted that there is an oil leak with this particular vehicle but Mazda has not been able to figure out what is causing it. Just wanted it to be reported
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469611June 16, 2022
VISIBILITY/WIPER
The windshield in my 2021 CX30 had a distorted view on the passenger side of vehicle. Took it in to dealership who confirmed that there was obvious distortion in the windshield. Windshield was replaced and the new windshield has the same issue. Mazda is now saying that it is "normal" to have some distortion on this particular model and they will not replace the windshield again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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