Mazda CX-30 Complaints (2020)

34 consumer complaints on file.

#11499099December 27, 2022
STRUCTURE:BODY
Driver door cannot be opened from inside with either engine ON or OFF. After I came home from work , I parked the car inside the garage and I could not get out of the car.It took me approximately 2-4 minutes.After that the car just opened. This is the second time in 4 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489142October 13, 2022
UNKNOWN OR OTHER
Check Engine light is on Mazda knows this model car has a manufacture defect based on a 3 page safety report I obtained. Requesting Mazda to repair my vehicle at no charge to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468192June 8, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving across Speer Blvd in Denver, CO (6 lanes) the emergency assist brake engaged and brought my car to a complete stop. There were no cars or objects ahead of me and fortunately the cars behind me were able to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448132January 19, 2022
ELECTRICAL SYSTEM
MY KEY FOB HAS FAILED 5 TIMES AND AS A RESUKLT IT DRAINS THE BATTERY THUS NEEDING TO GRET A JUMP START. THIS IS ALL IN A TWO YEAR PERIOD. I BELIEVE THERE IS AN ISSUE WITH MAZDA KEY FOBS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438761October 30, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The Automatic Emergency Braking system is activated even if there is nothing in front of the car. The car stops on its own. This has happened 11 times. Yes, my car is available for inspection. I do not know when it's going to happen. My car has malfunctioned like this 11 times. I can get hit from behind since the car is suddenly and unexpectedly braking. The dealership has not been able to reproduce the problem. The local dealership told me that Mazda is aware of the problem, but does not know what is causing it or how to fix it. The first time I brought my car into the dealership for this issue, I was told that Mazda Headquarters instructed the dealership to NOT release my car until I completed their "Unintended Braking form". My car has only been taken to the same dealership that I purchased it from. No others have examined my car. The dashboard displays BRAKE and it sounds like someone is blowing a whistle. This happens at the same time as the car stops.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414958May 3, 2021
UNKNOWN OR OTHER
ON SUNDAY MAY 2ND, THE BOSE SOUND SYSTEM SPEAKERS STARTED EMITTING AN EXTREMELY LOUD STATIC/WHISTLING THAT I WAS UNABLE TO TURN OFF. MY CAR WAS PARKED IN THE DRIVEWAY AT MY SHORE HOUSE WHEN THIS OCCURRED. I COULD NOT TURN IT OFF!!! IT WAS EXTREMELY DAMAGING TO MY EARS!! HAD I BEEN DRIVING WHEN THIS OCCURRED I DON'T KNOW WHAT WOULD HAVE HAPPENED! I CAN'T EVEN THINK WHAT WOULD HAVE HAPPENED IF MY DOG WAS IN THE CAR!! NO ONE SHOULD BE SUBJECTED TO THAT HIGH PITCH NOISE. LUCKILY, SOMEONE HEARD AND SAW WHAT WAS GOING ON AND HAD TO POP THE HOOD AND REMOVE A CHIP OR FUSE THAT CONTROLS THE SYSTEM. MAZDA JUST SENT ME A RECALL LETTER STATING THAT A LOUD HISSING MAY OCCUR AND THE CAR NEEDS TO BE BROUGH TO THE DEALER. THEY ARE COMPLETELY DOWNPLAYING THE ISSUE WHEN IN FACT IT COULD HAVE BEEN A VERY DANGEROUS SITUATION. MAZDA NEEDS TO STOP DOWNPLAYING THE ISSUE AND SEND A LETTER THAT REFLECTS THAT. I'VE ATTACHED THE MAZDA RECALL LETTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363884October 12, 2020
SEAT BELTS
DRIVER'S SIDE SEAT BELT IS TOO SENSITIVE. WITHOUT EVEN STOPPING ABRUPTLY, THE SEAT BELT BECOMES LOCKED MAKING IT DIFFICULT IF TRYING TO LEAN FORWARD TO SEE IF TRAFFIC IS COMING AS SEAT BELT DOESN'T UNLOCK EASILY. I TYPICALLY HAVE TO UNCLIP THE SEAT BELT TO LET IT RETRACT THEN PUT IT BACK ON. THIS HAPPENS ALMOST DAILY. CAR DOESN'T HAVE TO BE IN MOTION EITHER, I CAN BE STOPPED AND NOT ALL BUT MOST TIMES IF LEANING FORWARD THE BELT BECOMES LOCKED. I'VE HAD MANY CARS, NONE WITH THIS ISSUE. HAPPENS WHEN SLOWING DOWN OR STOPPED AND LEANING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361499September 28, 2020
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
NEW MODEL YEAR AND ALREADY 1.SAFETY AND EMISSION RECALL 4520F POTENTIAL FUEL LEAK 2.SAFETY RECALL 4420F FRONT BRAKE BOLTS MAY FALL OFF 3.DRIVE OFF LOT 1/20 AND HUGE AIR GAP WITH HEAT SYSTEM - DEFECTIVE WORKMANSHIP, 4.AC IN SUMMER NO GOOD - DEFECTIVE WORKMANSHIP THESE ISSUES BEGAN IN JAN 2020, DATE BELOW MAY NIGHT BE EXACT AND MORE TROUBLE HAS CONTINUED WITH A/C AND NOW FUEL TANK RECALL AND BRAKE RECALL. THIS IS NOT A SAFE VEHICLE ANYMORE. SENT LETTER TO MAZDA HEADQUARTERS WITH CC TO DEALERSHIP ON 8/21/20. TO DATE NO RESPONSE FROM MANUFACTURER. I WANT A LIFETIME BUMPER TO BUMPER WARRANTY ON THIS VEHICLE OR FULL REIMBURSEMENT TOWARD A 2021 MODEL. SEE IMAGE OF LETTER SENT. I SHOULD NOT HAVE TO WORRY ABOUT THE SAFETY OF MY VEHICLE WITH A NEW MODEL. IT IS MAZDA EXPERIMENT, NOT MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360337September 21, 2020
UNKNOWN OR OTHER
INSTRUMENT GAUGE COVER SCRATCHES. THIS IMPACTS THE VISIBILITY OF THE SPEEDOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354940September 14, 2020
STRUCTURE:BODY
I SEE THIS AS A POTENTIAL SAFETY ISSUE. I HAVE BEEN MADE AWARE THAT THE ONLY WAY TO OPEN THE REAR HATCH FROM INSIDE MY CX30 REQUIRES THE NEED OF A FLATHEAD SCREWDRIVER. WHO ROUTINELY HAS THIS ITEM IN THEIR CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341714July 27, 2020
FUEL/PROPULSION SYSTEM
MY EXPERIENCE AT SANSONE MAZDA WAS AN ABSOLUTELY NIGHTMARE. FIRST OFF THEY HAD ME IN A LEASE OF 10K DOWN FOR A PAYMENT OF 200$ A MONTH, SILLY ME. 7/1/2020 I BOUGHT A CX-30, ON THE FLOOR THE MAN HAD TO JUMP START THE CAR WHEN I ASKED WHY HE SAID IT 'WAS BECAUSE PEOPLE PLAY WITH THE SYSTEM'. THE FOLLOWING MORNING THE WINDSHIELD WIPER FLUID SYMBOL CAME UP. 9 DAYS LATER ON 7/10/2020 I WENT TO SIGN THE REST OF THE PAPERS AND GET THE FLUID SERVICED, THIS IS WHERE MY HEADACHE BEGAN. THE MORNING FOLLOWING A TROPICAL STORM MY VEHICLE WOULDN'T START, CALLED A TOW TRUCK TO BRING IT BACK TO SANSONE. SERVICE SAID MY ENGINE WAS FLOODED BUT NEVER TOOK ANY ACTION TO RELEASE ANY OF THE WATER, REPEATEDLY SAYING I WAS NOT COVERED. THIS SAME DAY THE SHOP HAS CLOSED AT 4PM, I HAD CHECKED MY MAZDA APP AND MY HOOD WAS OPEN. CALLING THE FOLLOWING DAY THE MAN OVER THE PHONE SAID IT WAS PARKED OUTSIDE ONCE AGAIN WITH THE HOOD OPEN, 2 MINUTES AFTER THE CALL IT WAS CLOSED. TODAY I WENT ON CAR FAX AND FOUND OUT THE CAR HAD 1,600 MILES( THE CAR GIVEN TO ME HAD 25) AND WAS SERVICED 3 TIMES THE MONTH BEFORE UPON AN ISSUE OF 'MANUFACTURE SAFETY RECALL' , ALONG WITH THE NOTE OF 'FUEL TANK MAY LEAK'. WENT THROUGH INSURANCE AND 2 WEEKS INTO THE CLAIM I FIND OUT MAZDA SANSONE IGNORED GIECO'S CALLS AND FAILED TO SEND ANY PICTURES TO MY INSURANCE COMPANY.THE MANAGER AT MAZDA SANSONE IGNORED MY CALLS, MESSAGES AND FAILED TO TAKE PART IN ANY REPAIR TOWARDS MY WEEK OLD VEHICLE. EVERYONE HERE IS OUT FOR YOUR MONEY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331647June 30, 2020
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING CAR ON.THE HIGHWAY AND AS I PREPARED TO EXIT I BRAKED AND THE CAR HESITATED FOR 2 SECONDS BEFORE BRAKES ENGAGED. CAR HAS ALSO HAD HESITATION UPON ACCELERATION PERIODICALLY .THIS HAS BEEN AN ISSUE UPON JUST A FEW WEEKS OF OWNERSHIP. THE BREAK ISSUE WAS JUST RECENTLY 7-29-20 I HAVE TAKEN THE CAR TO THE LOCAL DEALERSHIP ABOUT THE DRIVING/ACCELARATION ISSUE TWICE WITHOUT RESOLUTION .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328408June 11, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
LAST NIGHT, AFTER WE RETURNED HOME, MY WIFE REMOVED A CUP FROM OUR VEHICLE'S CUP HOLDER. SHORTLY THEREAFTER, AN EXTREMELY LOUD SOUND OF STATIC BEGAN TO BE HEARD, EMANATING FROM THE CAR'S SPEAKER SYSTEM. REGARDLESS OF WHAT WE DID THE SOUND WOULD NOT TURN OFF, AND REMAINED ONGOING FOR A PERIOD OF ABOUT AN HOUR. NOTHING HAPPENED WHEN WE TURNED THE SPEAKER VOLUME DOWN, OR TURNED THE CAR ON OR OFF. IT WAS NOT ONLY LOUD, BUT ALSO QUITE SCARY. WE HAD THE CAR TOWED TO THE DEALERSHIP, BUT THEY INDICATED THAT THEY COULD FIND NOTHING WRONG. THEY, HOWEVER, ALSO LET US KNOW THAT WHEN THEY CONTACTED MAZDA MAZDA INDICATED THAT OTHER CARS HAVE BEEN EXPERIENCING SIMILAR PROBLEMS. LUCKILY THIS DID NOT OCCUR WHEN WE WERE DRIVING, BECAUSE IT WOULD HAVE BEEN QUITE DISTRACTING AND COULD HAVE LED TO A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297809January 7, 2020
WHEELS
RIGHT HAND SIDE TPMS ARE READING 10 PSI HIGHER THAN ACTUAL PRESSURE IN TIRES. THERE IS NO MANUAL RESET FOR TPMS IN CX30 MODEL. ATTEMPTS TO HAVE TPMS AUTO DETECTED BY DRIVING PER OWNER MANUAL DID NOT FIX INCORRECT HIGH READING FROM TPMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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