Lincoln Zephyr Complaints

240 consumer complaints on file.

#11091889May 4, 2018
AIR BAGS
TAKATA RECALL POOR CUSTOMER SERVICE AND LACK OF HUMANITY AS FORD AND LINCOLN REFUSE TO PROVIDE LOANER VEHICLES FOR ALL OF THEIR CUSTOMERS WHO ARE AFFECTED BY THIS. OUR FAMILY HAS ENDURED ALMOST 1 1/2 YEARS OF MENTAL STRESS WORRYING ABOUT GETTING INTO A SIMPLE FENDER BENDER BECAUSE IT COULD POTENTIALLY CAUSE SERIOUS INJURY OR DEATH AS RESULT OF A LIFESAVING DEVICE THAT COULD IN FACT KILL THE DRIVER AND/OR PASSENGERS. EVEN THE INSURANCE COMPANIES WOULD NOT ASSIST IN PAYING FOR A RENTAL VEHICLE AS A PROACTIVE APPROACH TO AVOID A POTENTIAL CATASTROPHIC EVENT. OUR SOCIETY IS OBSESSED WITH MONEY AND GREED, WE NO LONGER LOOK OUT FOR EACH OTHER. STILL WAITING FOR OUR VEHICLE TO BE REPAIRED IN MICHIGAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089025April 19, 2018
AIR BAGS
I RECEIVED A RECALL LETTER IN JULY 2016, ALMOST 2 YEARS AGO. I HAVE CONTACTED LINCOLN AND THE DEALERSHIP WHERE IT WAS PURCHASED WITH NO RESULTSL WHEN I TAKE IT TO THE DEALER OR CALL THEM, THEY CONTINUALLY SAY THEY DO NOT HAVE THE PARTS. THIS VEHICLE IS OUR PRIMARY CAR AND ONE OF US IS ALWAYS IN THE FRONT PASSENGER SEAT. WE ARE BOTH IN OUR 70'S AND DON'T NEED THE STRESS. ALSO, I READ THAT TAKATA HAS FILED FOR BANKRUPTCY. DO I NEED TO CONTACT A LAWYER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088560April 17, 2018
AIR BAGS
A COUPLE YEARS AGO, WE RECEIVED A NOTICE ABOUT THE AIR BAGS. WE WERE TOLD THAT OUR DEALER WOULD CONTACT US WHEN THEY COULD CORRECT THE PROBLEM. WE'VE HEARD NOTHING FROM THEM. A FEW MONTHS AGO FMCO SENT ANOTHER WARNING ABOUT HOW DANGEROUS THE AIR BAGS WERE AND WE SHOULD AVOID HAVING PASSENGERS IN THE FRONT PASSENGER SEAT. STILL NO CONTACT REGARDING REPAIR. THIS IS RIDICULOUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088337April 16, 2018
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL.ON THE PASSENGER SIDE AIRBAG DEFLATED.LIGHT STAYS ON IN MY CAR CONSTANTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082768April 11, 2018
AIR BAGS:FRONTAL
2008 LINCOLN ZEPHYR. CONSUMER WRITES IN REGARDS TO PASSENGER FRONTAL AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969137March 28, 2018
TIRES
2006 LINCOLN ZEPHYR. CONSUMER WRITES IN REGARDS TO A DEFECTIVE TIRE AND REIMBURSEMENT FOR REPAIRS. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081871March 28, 2018
AIR BAGS
TAKATA RECALL. RECALL DATE IS JUNE 1, 2016. I HAVE NOT BEEN ABLE TO USE MY FRONT PASSENGER SEAT FOR 1.75 YEARS BECAUSE REMEDY IS NOT YET AVAILABLE. THIS IS TOO LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079442March 14, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078854March 13, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE LOCAL DEALER (ST. CLAIR FORD/LINCOLN IN ST. LOUIS, MO), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076925March 8, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076723March 7, 2018
AIR BAGS
TAKATA RECALL. IT HAS BEEN NEARLY TWO YEARS SINCE WE RECEIVED NOTICE OF THE PROBLEM WITH TAKATA AIRBAG INFLATORS AND YET WE HAVE NOT RECEIVED FURTHER INSTRUCTION REGARDING REPAIR OF THIS DANGEROUS DEFECT. RECALL NUMBER: 16V84. WHEN WILL TAKATA/FORD REPAIR THIS DANGEROUS PROBLEM? WE DO NOT LIKE DRIVING THE CAR AS IS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076435March 6, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOE MYERS FORD (16634 NORTHWEST FWY, HOUSTON, TX 77040, (713) 766-3600) WAS CONTACTED AND CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073905February 20, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. AN UNKNOWN LOCAL DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072845February 14, 2018
AIR BAGS
TAKATO RECALL - I AM VERY CONCERN OVER THE USE OF MY VEHICLE AS FORD HAS NOT RELEASED ANY PARTS TO THE FORD/LINCOLN DEALER TO REPLACE THE AIR BAGS. HOW CAN I EXPEDITE THIS PROCESS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072391February 12, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CARUSO LINCOLN OF LONG BEACH AT (562) 426-5110 (LOCATED AT 3500 CHERRY AVE, LONG BEACH, CA 90807) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066547February 1, 2018
AIR BAGS
TAKATA RECALL - IN JUNE 2016, I RECEIVED A NOTICE IN THE MAIL ABOUT THE FOLLOWING ISSUE WITH MY 2006 LINCOLN ZEPHYR: THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. I THEN RECEIVED ANOTHER NOTICE IN DECEMBER 2017 SAYING THAT THE REMEDY PARTS HAVE BEEN DELAYED BUT MAY BE AVAILABLE IN SPRING 2018, FOR CERTAIN VEHICLES. THE NOTICE ALSO WARNS OWNERS THAT ALLOWING ANYONE TO SIT IN THE FIRST ROW PASSENGER SEAT COULD CAUSE THE AIR BAG INFLATOR TO RUPTURE DURING A CRASH AND COULD ALSO CAUSE INJURIES OR DEATH. I'M FILING A COMPLAINT BECAUSE NOT BEING ABLE TO HAVE ANYONE SIT IN THE FRONT ROW PASSENGER SEAT HAS BEEN AN INCONVENIENCE AND THIS ISSUE HASN'T NOT BEEN RESOLVED WITHIN A TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065716January 29, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MARGATE LINCOLN AT 954-978-2277 AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064777January 25, 2018
ENGINE
SIDE AIRBAG. VEHICLE HAS 113,000 MILES. VEHICLE STARTS TO JERK WHEN PUT INTO LOW GEAR AND HAS DONE THAT MORE THEN ONCE WHILE CONTACT WAS DRIVING VEHICLE IN LOWER GEAR. CONTACT CALLED LINCOLN AND LINCOLN STATED NO RECALL ON VEHICLE. 1RECALLS ASSOCIATED WITH THIS VIN JUN 01,2016 MANUFACTURER RECALL NUMBER16S26 NHTSA RECALL NUMBER16V384 RECALL STATUS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. SAFETY RISK THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. REMEDY OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE THEIR PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. THERE WILL BE NO CHARGE FOR THIS SERVICE.. LINCOLN DEALERSHIP STATED VEHICLE NEEDS A NEW TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063582January 18, 2018
AIR BAGS
DEALERSHIP (HAWK FORD OF OAK LAWN) STILL DOES ALLOW TO MAKE AN APPOINTMENT FOR RECALL. THEY KEEP SAYING THEY DO NOT HAVE THE PARTS. HAVE BEEN CALLING FOR OVER 6 MONTHS TO SCHEDULE AN APPOINTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062724January 14, 2018
AIR BAGS
"TAKATA RECALL" RECEIVED A LETTER FROM LINCOLN INFORMING ME THAT MY PASSENGER AIRBAG COULD CAUSE BODILY HARM IF I HAVE AN ACCIDENT AND I'M NOT ALLOWED TO LET ANYONE RIDE IN THE FRONT PASSENGER SEAT UNTIL IT HAS BEEN FIXED. THE FIRST LETTER WAS DATED IN JUNE 2016 SHOULD I BE COMPENSATED FOR NOT BEING ABLE TO USE MY CAR WITH PASSENGERS RIDING IN THE FRONT SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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