Lincoln Town Car Complaints

3,302 consumer complaints on file.

#893291August 2, 2001
INTERIOR LIGHTING
DASHLIGHTS WERE NOT BRIGHT ENOUGH TO SEE SPEEDOMETER. VEHICLE HAS BEEN AT DEALER NUMEROUS TIMES OVER THE YEARS. DEALER ADMITTED THERE WAS A PROBLEM, COULD NOT REMEDY IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749262July 26, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TOTAL LOSS OF STEERING AND BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748917July 22, 2001
SUSPENSION
TRAVELING AT 65 MPH ON FREEWAY THE CAR BEGAN TO WANDER WITHOUT STEERING WHEEL INPUT--THE STEERING WHEEL HAD ONE INCH FREE PLAY FROM EITHER SIDE OF CENTER. HAD CAR PUT ON RACK--CHECKED FRONT END (NOTHING ABNORMAL FOUND), BUT WITH WHEELS ON GROUND THE STEERING WHEEL CAN BE MOVED ONE INCH IN EITHER DIRECTION FROM CENTER WITHOUT WHEEL MOVEMENT-MECHANIC SUSPECTS DEFECTIVE STEERING SECTOR. FORD DEALER INSPECTED CAR AND FOUND SAME CONDITION EXISTED. DEALER NOTIFIED FORD, BUT NO CORRECTIVE ACTION TAKEN. THIS CONDITION IS NOT GOOD--CAR WANTS TO DRIFT ALL OVER THE ROAD AND AND HAS LOOSE STEERING--SPEED SENSITIVE STEERING W/SELECT STEERING EFFORT HAS NOT EFFECT ON CONDITION. PRESENTLY I DO NOT TRUST THE VEHICLE. IT IS A DANGEROUS CONDITION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9003269July 18, 2001
STEERING: STEERING WHEEL/HANDLE BAR
SHIFT LEVER DOES NOT SHIFT TO PARK. GEAR SHIFT WAS SLOPPY AND WOULD WOULD UP AND DOWN. STEERING COLUMN WAS TAKEN APART AND THE HOUSING TUBE THAT HOLDS THE STEERING LEVER INSIDE COLUMN HAD BROKEN IN HALF. THE PROBLEM HAS BEEN CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748689July 18, 2001
LATCHES/LOCKS/LINKAGES:HOOD:LATCH, EXTERIOR LIGHTING:HEADLIGHTS, VISIBILITY:WINDSHIELD
HOOD LATCH ASSEMBLY - ON CHRISTMAS DAY HOOD FLEW UP INTO THE WINDSHIELD CAUSING THE WINDSHIELD TO GET SMASHED, THE HOOD WAS COMPLETELY BENT IN HALF, AND DAMAGED WAS DONE TO THE ROOF. MY FAMILY AND I WERE TERRIFIED AND I WAS VERY HAPPY THAT MY HUSBAND WAS DRIVING. IF HE DIDN'T DRIVE I AM SURE THIS WOULD HAVE BEEN A FATAL CAR ACCIDENT. AS THIS HAPPENED, CAR SWERVED INTO LANE TO LEFT AND WE WERE SIDE-SWIPED BY A VAN. THE VAN DID NOT STOP, NO ONE STOPPED. WE WERE THERE FOR QUITE AWHILE BUT NO POLICE CAME. WE JUST WANTED TO GET HOME. OTHER OBVIOUS DAMAGE WAS THE DRIVERS FRONT END. TOOK TO SALVAGE YARD BECAUSE WE WERE NOT AWARE OF THE SAFETY RECALL AND THAT IT WAS NOT DONE ON THIS CAR. THIS CAR HAD NO COLLISION ON IT BECAUSE IT WAS "OLDER" DID FINALLY REPORT TO INSURANCE JUST TO HAVE ON RECORD. IF WE KNEW ABOUT THE RECALL ON THIS I WOULDN'T HAVE BEEN DRIVING MY 2 & 4 YEAR OLD SONS IN THIS "SAFE" CAR. I WOULD HAVE DONE DIRECTLY TO DEALER IF I KNEW ABOUT RECALL. HAVE TRIED GOING THROUGH DEALER RECENTLY AND CALLING LINCOLN'S 800# TO SPEAK WITH THEIR CONSUMER AFFAIRS DEPARTMENT. NO ONE IS CLAIMING ANY KIND OF RESPONSIBILITY AND YET IN MY MIND WE WERE ALMOST KILLED. I NEVER RECEIVED A LETTER ABOUT THE RECALL. ONLY THE PREVIOUS OWNERS APPARANTLY RECEIVED ONE. I'M SURE LINCOLN WOULD PAY ATTENTION IF SOMEONE WAS KILLED DUE TO A SAFETY RECALL. HOW CAN I GET LINCOLN TO MAKE MY CAR SAFE AND REIMBURSE ME FOR MONEY I DID PAY OUT DUE TO THIS OCCURRENCE -- THEY WON'T EVEN LOOK AT THE PART OF THE CAR THAT WAS RECALLED BECAUSE I HAD GONE TO A SALVAGE YARD TO HAVE HOOD REPLACED, WINDSHIELD REPLACED AND FRONT END DRIVERS HEADLIGHT REPLACED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892995July 17, 2001
INTERIOR LIGHTING
TRUNK LIGHT FAILED TO GO OFF WHEN CONSUMER PLACED CLOTHES IN TRUNK. CONSUMER MAINTAINED THAT LIGHT COULD HAVE BEEN ON WHOLE TIME, BUT HAD NO WAY OF KNOWING THAT. CONSUMER PROCEEDED DOWN THE ROAD AND SMELLED SOMETHING BURNING. PULLED INTO DEALER, GO OUT OF VEHICLE, AND NOTICED SMOKE COMING FROM UNDER VEHICLE. DEALER POPPED UP TRUNK, AND FIRE JUMPED RIGHT IN THEIR FACES. DEALER REACHED UNDER TRUNK AND PULLED OUT A BULB. TOLD CONSUMER THAT THIS WAS THE CAUSE OF FIRE. CONSUMER FELT THAT TRUNK LIGHT WAS POOR DESIGNED. *AK FORD MOTOR COMPANY REPLACED THIS VEHICLE WITH A 2001 MODEL
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#892999July 17, 2001
AIR BAGS:SIDE/WINDOW, STRUCTURE:BODY:TRUNK LID, SUSPENSION:FRONT, AIR BAGS:FRONTAL
WHILE DRIVING PASSENGER'S SIDE AIRBAG DEPLOYED AND INJURED PASSENGER. CONSUMER STATED THAT IF IT HAD BEEN ON DRIVER'S SIDE, AND CONSUMER WAS ON HIGHWAY, CONSUMER WOULD HAVE BEEN KNOCKED FROM STEERING WHEEL.THAT MAY HAVE BEEN A LIFE THREATENING SITUATION. CONSUMER TOOK VEHICLE TO DEALER, AND DEALER STATED THAT CONSUMER RAN OVER SOMETHING ON THE ROAD THAT TRIGGERED SENSORS FOR SIDE AIRBAG. VEHICLE HIT NOTHING. THIS WAS SECOND TOWN CAR THAT THAT CONSUMER HAS EXPERIENCED A LIFE THREATENING SITUATION. *AK VEHICLE PULLS TO THE LEFT. TRUNK WOULD NOT CLOSE PROPERLY DUE TO IT BEING OUT OF ADJUSTMENT. *SLC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#892671July 12, 2001
VISIBILITY:WINDSHIELD
WINDSHIELD IS LOOSE. DEALERSHIP IS AWARE OF PROBLEM. HE SAID THAT CONSUMER PUT FINGER AGAINST WINDOW AND PUSH IT THROUGH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892325July 10, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
VEHICLE WOULD VIBRATE UNDER DASH WHEN MAKING A RIGHT TURN AND APPLYING BRAKES. VEHICLE BEEN IN DEALER SHOP ON FOUR OCCASIONS, AND UNBLE TO FIX PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892217July 9, 2001
SUSPENSION:FRONT:CONTROL ARM, SUSPENSION:FRONT
AT 1500 MILES FRONT END OF VEHICLE FELT LIKE IT WAS GOING TO COLLAPSE OR FALL APART WHENEVER HITTING BUMPS OR POT HOLES, IT WAS VERY HARD TO KEEP CONTROL OF VEHICLE WHEN THIS HAPPENED. CONSUMER HAS CONTACTED DEALER. *AK DEALER HAS MADE SEVERAL ATTEMPTS TO CORRECT PROBLEM, HOWEVER PROBLEM STILL OCCURS, CONSUMER IS AFRAID TO DRIVE THIS VEHICLE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747985July 6, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CAR WAS PARKED APPROX 5 HOURS SELF IGNITED AT MAIN WIRING HARNESS. SMOKE AND FLAMES WERE COMING FROM UNDER THE HOOD. WE PUT FIRE OUT AND DISCONNECTED BATTERY AS WIRES WERE STILL SMOKING. INSURANCE COMPANY WAS CALLED AND APPRAISER CAME OUT BUT WILL NOT COVER AS WAS A CAUSE/DEFECT NOT COMPLETELY BURNED. *AK REFERENCED IN RQ01-002
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#747998July 6, 2001
AIR BAGS:FRONTAL, STEERING:HYDRAULIC POWER ASSIST SYSTEM
PASSENGER SIDE AIR BAG DEPLOYED AT 70 MPH WITH NO IMPACT TO VEHICLE. LOST CONTROL OF VEHICLE TEMPORARILY AND CROSSED TRAFFIC TO OTHER SIDE OF ROAD. REGAINED CONTROL AFTER CROSSING BACK TO ORIGINAL LANE SHOULDER AND BRAKING HARD. VERY FRIGHTENING EXPERIENCE CONSIDERING THE NOISE, SURPRISE AND DUST FROM THE AIR BAG DEPLOYING. ONLY GOOD THING WAS THAT NO TRAFFIC WAS COMING IN OTHER LANE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891933July 3, 2001
AIR BAGS:FRONTAL
AIR BAGS WILL NOT DEPLOY. AIR BAG LIGHTS HAD BEEN ON FOR A COUPLE DAYS. WHEN CONSUMER DRIVES VEHICLE AIRBAG LIGHT COMES ON. CONTACT DEALER, AND DEALER HAS VEHICLE IN SHOP TO DETERMINE CAUSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747760July 3, 2001
STEERING: STEERING WHEEL/HANDLE BAR
SHIFT ROD HOUSING BROKE IN HALF,INSIDE OF STEERING COLUMN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891648June 29, 2001
EQUIPMENT:APPLIANCE:AIR CONDITIONER, FUEL SYSTEM, GASOLINE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, PARKING BRAKE, WHEELS, STRUCTURE:BODY, STEERING, STRUCTURE, SEAT BELTS:FRONT:RETRACTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AN EXTREMELY STRONG MILDEW ODOR IS COMING FROM THE AIR CONDITIONING UNIT, CAUSING PASSENGERS TO BECOME ILL. DEALER STATES ODOR IS DUE TO COIL WHICH IS TOO TIGHT AROUND AIR CONDITIONER, PREVENTING WATER TO ESCAPE, AND CAUSING MILDEW ODOR. *AK EMERGENCY BRAKE SHOES WERE REPLACED. BRAKES SQUEAL, DEALER HAS REPLACED FRONT BRAKE PADS, RESURFACED ROTORS, LUBED CALIPER SLIDES, REPLACED REAR BRAKE PADS, MACHINED REAR ROTORS, HOWEVER BRAKES STILL SQUEAL. BOTH REAR WHEELS WERE COVERED WITH GEAR LUBE. DRIVERS SHOULDER BELT WOULD NOT RETRACT AT TIMES, DEALER REPLACED SEAT BELT. NOISE AND THIMPING FELT IN STEERING WHEN MAKING TURNS, DEALER LUBED STOPS. LEFT FRONT WINDOW INOPERABLE, DEALER REPLACED WINDOW REGULATER. FRONT ROOF WELT LOOSE AND BROKEN, DEALER REPLACED. FRONT DOOR PULL TRIM MISSING. BLEND DOORS INOPERABLE, WILL NOT BLOW AIR THROUGH DEFROST VENT. ASH TRAY WILL NOT CLOSE. AC/HEATER EMITS A MUSTY/MOLDY ODOR, THE ODOR NOT ONLY PERMEATES THE PASSENGER, BUT IS ALSO IN THE TRUNK,THERE IS NO CONDENSATION BEING RELEASED BY THE AC, MANY THINGS ALONG WITH THE MOISTURE PURGE MODULE HAVE BEEN REPLACED AND PROBLEM STILL PERSISTS, SYSTEM HAS BEEN SANITIZED SEVERAL TIMES, AC MAX BUTTON DOES NOT WORK. MOTOR GOES ON 45 MINUTES AFTER VEHICLE IS TURNED OFF, THIS BLOWS THROUGH THE FRONT DEFROSTER AND STEAMS UP THE FRONT WINDSHIELD. DOOR HANDLE IS INOPERABLE. VINYL TRIM AT TOP OF CONSOLE IS LOOSE. ENGINE STALLED AT STOPS WHEN COLD, DEALER REPLACED MAF AND FUEL PUMP. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561755June 25, 2001
POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
CONSUMER EXPERIENCED RESISTANCE IN THE STEERING WHEEL WHEN RETURNING TO THE NEUTRAL POSITION AFTER MAKING A TURN, DEALER FOUND ONE SIDE OF THE UNIVERSAL JOINT HAD FROZE UP AND WAS EXTREMELY HARD TO TURN, PART WAS REPLACED AND PROBLEM WAS CORRECTED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891171June 25, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE VEHICLE WAS PARKED IT SUDDENLY BURST INTO FLAMES AND BURNED UP. ALSO,IT INGNITED VEHICLE THAT WAS PARKED NEXT TO IT. FIREMAN SAID THAT IT WAS AN ELECTRICAL FIRE. *AK REFERENCED IN EA02-025
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#561752June 22, 2001
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING THE HEADLIGHTS SUDDENLY WENT OUT AND THERE WAS A CLICKING NOISE, ABOUT ONE MINUTE LATER THE HEADLIGHTS CAME ON MOMENTARILY AND THEN OFF AGAIN SEVERAL TIME, EVENTUALLY THE LOW BEAMS CAME ON. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746573June 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRAVELING ON INTERSTATE - 70 MPH - TRANSMISSION AUTOMATICALLY STARTED DOWNSHIFTING ALMOST CAUSING MULTIPLE ACCIDENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746575June 7, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM
VERY NOISY AND SLOPPY STEERING CONTROL - POSSIBLE STEERING SYSTEM FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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