Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10050539December 15, 2003
AIR BAGS
WHILE DRIVING 50 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10050014December 4, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING THE VEHICLE AT AN UNDETERMINED SPEED THE VEHICLE STALLED, CAUSING THE CONSUMER TO PULL OFF THE ROAD. THE CONSUMER TOOK THE VEHICLE TO A MECHANIC, WHO INFORMED THE OWNER THAT THE INTAKE MANIFOLD HAD FAILED. PLEASE ADD ANY ADDITIONAL INFORMATION. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049102December 3, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
FAILURE OF INTAKE MANIFOLD - CRACK IN UPPER FRONT OF MANIFOLD. LOSE OF COOLANT FLUIDS. I CONTACTED LINCOLN CUSTOMER SERVICE AT 800/392-3673 AND WAS TOLD THAT LINCOLN IS WELL AWARE OF THIS PROBLEM BUT WILL DO NOTHING ABOUT IT. THEIR RECALL IS FOR COMMERCIAL VEHICLES ONLY - THEY WILL NOT ADDRESS PRIVATE VEHICLES. I WAS TOLD THEY HAVE A STANDARD ANSWER FOR THIS COMMON PROBLEM AND NO ONE IN MANAGEMENT WILL TALK WITH ME CONCERNING IT. I CHECKED ON THE INTERNET AND FOUND THAT THIS IS A VERY COMMON PROBLEM WITH TOWN CARS FROM 1995 THROUGH 2001, AS WELL AS CROWN VOCTORIAS AND MERCURY MARQUIS. REPAIR RUNS ABOUT $900.00. LINCOLN HAS REDESIGNED THIS PLASTIC MANIFOLD TO A COMBINATION PLASTIC/METAL ONE WITH THE METAL BEING AT THE POINT OF MOST STRESS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044468December 3, 2003
ELECTRICAL SYSTEM
THE FUEL GAUGE READ THE AMOUNT OF FUEL IMPROPERLY. THE DEALER STATED THERE WAS NO SOLUTION FOR THE PROBLEM. *AK THE ENGINE LIGHT STAYED ON, THE SEAT BELT LIGHT FLASHED, (EVEN WHEN THE SEAT BELTS WERE IN USE) TOWNCAR/CARTIER *SCC ALSO THE DISPLAY DID NOT WORK ON THE DASH BOARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048984December 1, 2003
ENGINE AND ENGINE COOLING
PLASTIC INTAKE MANIFOLD ON MY 1997 LINCOLN TOWNCAR CRACKED LEAVING MY WIFE AND CHILDREN STRANDED OVER 40 MILES FROM HOME*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048765November 28, 2003
ENGINE AND ENGINE COOLING
VEHICLE EXPERIENCED PREMATURE ENGINE FAILURE. UPON STARTING VEHICLE CONSUMER HEARD A GRINDING NOISE. CONSUMER CHECKED THE OIL LEVEL, AND DISCOVERED THAT OIL LEVEL WAS VERY LOW. DEALERSHIP INDICATED THIS WAS CAUSED BY A DEFECT IN THE OIL CHECK VALVE FILLER. TSB 630515 WAS ISSUED ON THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044700November 25, 2003
ELECTRICAL SYSTEM:WIRING
AFTER PARKING THE VEHICLE AND TURNING OFF THE IGNITION, THE CONSUMER HEARD A POPPING SOUND. A FEW SECONDS PASSED AND THE CONSUMER SAW THICK BLACK SMOKE AND A FIRE COMING FROM THE ENGINE COMPARTMENT. THE FIRE WAS EXTINGUISHED AND THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER INFORMED THE CONSUMER THAT THE PROBLEM MAY HAVE BEEN THE WIRING HARNESS. *JB *NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10048318November 19, 2003
TIRES
WHILE DRIVING AT 35 MPH AND GOING OVER A RAISED EDGE ON THE ROAD RIGHT FRONT TIRE BLEW OUT, AND THEN THE RIGHT REAR TIRE BLEW OUT.CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP. MICHELIN, EPX RADIAL. SIZE UNKNOWN/DOT# UNKNOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048325November 19, 2003
SUSPENSION
WHILE DRIVING 35 MPH CONSUMER HEARD A SNAPPING SOUND, AND FELT THE REAR END OF THE VEHICLE SWAY FROM ONE SIDE TO THE OTHER. AFTER A THOROUGH INSPECTION IT WAS DISCOVERED THAT THE TRAILER ARM BRACKETS BROKE. THIS TRAILER ARM BREAKING HAD A LOT TO DO WITH THE CONTROL OF THE VEHICLE. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042834November 18, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
VEHICLE LOST BRAKE POWER WHILE DRIVING 5 TO 10 MPH. THE BRAKE LINE WAS CORRODED. DEALER RECOMMENDED REPLACING ALL LINES. *AK *JB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047038November 17, 2003
VEHICLE SPEED CONTROL
SPEED CONTROL SYSTEM AND DEACTIVATION SWITCH STOP WORKING ON 260 MILE TRIP TO SAVANNAH, GA, AND CAR CAUGHT FIRE BY ITSELF 5 HOURS AFTER PARKED UNDER PRIVATE SURVEILLANCE CITY OF SAVANNAH PARKING BUILDING. FIRE BEGUN UNDERHOOD-LEFT FRONT. HOOD MELTED,CAR DESTROYED BY FIRE-TOTAL LOSS. *LA
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10047035November 17, 2003
UNKNOWN OR OTHER
CAR CAUGHT FIRE BY ITSELF 5 HOURS AFTER PARKED. *LA
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10048045November 17, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, WHEELS
CONSUMER HAD PICKED UP VEHICLE FROM DEALERSHIP AFTER BRAKE LINE WAS REPLACED. OWNER DROVE THE VEHICLE ABOUT 5 MILES AND FRONT DRIVER SIDE WHEEL CAUGHT ON FIRE. VEHICLE WAS TOWED TO THE DEALERSHIP AFTER FLAMES WERE PUT OUT. CONSUMER WAS INFORMED FRONT WHEEL LOCKED UP BECAUSE OF BRAKE CALIPER FAILURE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10047972November 14, 2003
AIR BAGS
DRIVER'S SIDE AIR BAG INADVERTENTLY DEPLOYED WHILE DRIVING AT 65 MPH. UPON DEPLOYMENT, THE AIR BAG BUSTED DRIVER'S EYE GLASSES. AS A RESULT, DRIVER LOST CONTROL OF VEHICLE, AND ENDED UP ON THE SHOULDER ON THE OPPOSITE SIDE OF THE HIGHWAY. DRIVER SUSTAINED MINOR CUTS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10046797November 12, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
LINCOLN TOWN CAR 1997 MODEL 4.6L HAS DEFECTIVE AIR INTAKE MANIFOLD THAT IS COVERED IN 1998-2000 MODELS BY WAY OF RECALL. THE 1997 MODEL HAS THE SAME DEFECTIVE PART BUT IS NOT COVERED BY THE RECALL. NOT FAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043939November 12, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING AT 45 MPH INTAKE MANIFOLD FAILED , CAUSING VEHICLE TO STALL. *AK THE MANIFOLD IS MADE OUT OF PLASTIC WHICH IS THE COMMON PROBLEM. CONSUME WAS INFORMED THAT THE POLICE VEHICLES WERE RECALLED. CONSUMER NOTED WHEN THE MANIFOLD SPLIT, IT SPILLED ANTIFREEZE ALL OVER THE ENGINE COMPARTMENT. *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044039November 12, 2003
WHEELS:RIM
THE CHROME PLATE ON THE LEFT FRONT RIM CHIPPED, CAUSING THE AIR IN THE TIRE TO LEAK. DEALER REPLACED THE LEFT FRONT WHEEL. *AK NO AIR PRESSURE LOSS WAS EVIDENT UNTIL A SUDDEN LOSS FROM 32 PSI TO 15 PSI EXPERIENCED. THE DEALER REMOVED THE TIRE AND REVEALED A FAILED AREA ABOUT 2 1/2 INCH LONG BY 1/2 WIDE. THE CHROME PLATE APPEARED TO BE A BEND FAILURE TO THE WHEEL. THERE WAS SOMETIMES A LOSS OF 15 PSI TO 15 MINUTES SOMETIMES A LOSS OF 15 PSI OVERNIGHT. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045952November 11, 2003
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE INTAKE MANIFOLD ON A 97 LINCOLN TOWN CAR WAS ORIGINALLY MADE OF PLASTIC. THIS MANIFOLD HAS CRACKED IN A LARGE NUMBER OF CARS THAT USE THIS MANIFOLD. THESE CARS INCLUDE THE CROWN VICTORIA, THE MUSTANG AND THE TOWN CAR. WHEN PURCHASING A NEW MANIFOLD, IT HAS BEEN REDESIGNED AND A CAST IRON SECTION HAS REPLACED THE FRONT PLASTIC SECTION. KEEP IN MIND THAT THE REST IS STILL PLASTIC. THE MANIFOLD SUPPOSEDLY CRACKS UNDER THE PRESSURE OF THE ALTERNATOR, WHICH IS ATTACHED TO THE FRONT OF THE MANIFOLD. A RECALL WAS ISSUED ONLY FOR FLEET AND POLICE VEHICLES. I BELIEVE THIS IS UNFAIR TO THE CONSUMER. FORD'S ENGINEERS MADE A MISTAKE AND THEY ARE NOT CLAIMING RESPONSIBILITY UNLESS THE VEHICLES ARE PART OF A FLEET. THE COST OF REPLACEMENT OF THE MANIFOLD IS $975. IT'S NOT POCKET CHANGE EVEN FOR A LINCOLN OWNER. AND EVEN IF IT WERE JUST POCKET CHANGE THE OWNER SHOULDN'T HAVE TO PAY FOR AN ENGINEERING MISTAKE THAT COULD HAVE INJURED SOMEONE. THE CRACK IN THE MANIFOLD CAUSES THE COOLANT TO LEAK OUT OF THE ENGINE, WHICH COULD CAUSE OTHER SERIOUS REPERCUSSIONS. I, ALONG WITH MANY OTHER CONSUMERS, FEEL THAT FORD (LINCOLN) SHOULD TAKE RESPONSIBILITY FOR THIS DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045557November 6, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
LINCOLN TOWNCAR 1997- INTAKE MANIFOLD;CROSS OVER MADE OF PLASTIC CRACKED WHILE DRIVING ON INTERSTATE HWY IN GA, CAUSING THE ANTIFREEZE TO LEAK OUT AND ENDANGER THE DRIVER OF STALLING . VEHICLE W/O ANTIFREEZE STARTED TO OVERHEAT WAS CLOSE TO AN EXIT AND GOT OFF INTERSTATE IN TIME. THERE ARE NUMEREOUS CUSTOMERS THAT HAVE THIS SAME PROBLEM. MANUFACTURER KNEW THAT PLASTIC WAS NOT THE APPROPRIATE MATERIAL FOR A COOLING SYSTEM CROSS-OVER DEVICE IN A VEHICLES ENGINE SUCH AS THE LINCOLN.... THIS IS A HIGH END CAR..... SUCH INFERIOR MATERIALS SHOULD NOT BE USED. FORD SHOULD REPLACE THIS PART AT NO COST TO CONSUMER WHEN IT FAILS..THIS IS A DANGEROUS FLAW.. COULD COST SERIOUS ACCIDENTS AND INJURY WHEN VEHICLE OVERHEATS AND STOPS ON A INTERSTATE HIGH SPEED. CONSUMER SHOULD NOT HAVE TO PAY FOR MANUFACTURERS POOR JUDGEMENT AND MISTAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041826November 5, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION
WHILE PULLING OUT OF DRIVEWAY AT 2-3 MPH CONSUMER HEARD A NOISE, STOPPED VEHICLE, AND NOTICED TIE ROD END WERE DRAGGING ON THE GROUND ON THE RIGHT SIDE OF VEHICLE. DEALER STATED TIE RODS HAD DISCONNECTED. ALSO, THE BALL JOINTS WERE NOT LUBRICATED AND RUSTED. BOTH TIE RODS WERE REPLACED.*AK *JB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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