Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10214989January 9, 2008
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, ELECTRICAL SYSTEM
1997 LINCOLN TOWN CAR WITH MULTIPLE SAFETY ISSUES. SPEED CONTROL SWITCH WAS DEACTIVATED AND BRAKE LIGHTS FAILED DUE TO BAD BRAKE SWITCH. INCIDENTALLY, WHEN THE BRAKE SWITCH WENT BAD, THE CONSUMER WAS UNABLE TO PUT THE VEHICLE IN GEAR. ALL INTERIOR LIGHTS FAILED TO WORK PROPERLY. *KB THE CONSUMER STATED SHE HAS NOT BEEN ABLE TO USE THE CRUISE CONTROL SINCE IT WAS DISCONNECTED BY THE DEALERSHIP IN SEPTEMBER 2007. THE DEALER INFORMED THE CONSUMER, THEY MAY NEVER GET THE PARTS FOR THE CRUISE CONTROL. THE CONSUMER STATED SHE HAS NOT BEEN ABLE TO USE THE HIGH BEAMS FOR OVER 4 YEARS. IF SHE USED THEM FOR A COUPLE MINUTES, ALL OF THE LIGHTS ON THE DASH AND IN THE VEHICLE WOULD GO OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214291January 9, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT RECEIVED A FORD SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. THE CONTACT HAD THE SWITCH DISCONNECTED AT THAT TIME. HE HAS BEEN INFORMED EVERY MONTH THEREAFTER THAT THE PART WOULD BE AVAILABLE THE FOLLOWING MONTH. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214286January 9, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL SWITCH IN AUGUST OF 2007 AND HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER DISCONNECTED THE SWITCH AND INFORMED HIM THAT THE PARTS WOULD BE UNAVAILABLE UNTIL DECEMBER OF 2007. HE CALLED BACK AND THE DEALER STATED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 169,000. UPDATED 3/5/08 *CN UPDATED 03/05/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214161January 8, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT RECEIVED A SAFETY RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL. HE SPOKE WITH THE DEALER AND FORD MOTOR COMPANY IN JANUARY OF 2008 AND THEY COULD NOT INFORM HIM WHEN THE PART WOULD BE AVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 94,644. UPDATED 3/4/08 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214063January 7, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1994 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE IN SEPTEMBER OF 2007 FOR THE VEHICLE SPEED CONTROL. HE NOTIFIED THE DEALER IN NOVEMBER AND DECEMBER, BUT WAS INFORMED ON BOTH OCCASIONS THAT THE PARTS WERE UNAVAILABLE. FORD MOTOR COMPANY STATED THAT "THE FAIRY GODMOTHER HAS NOT YET GIVEN THEM A DATE AND IT COULD BE ANYWHERE FROM 6-9 MONTHS THEREAFTER". HE STATED THAT DUE TO ADVERSE WEATHER CONDITIONS AND THE LUXURY OF HAVING THE FEATURE, THIS WAS A TOTAL INCONVENIENCE. THE CRUISE CONTROL DEACTIVATION SWITCH WAS DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 103,989.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213395January 2, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. HE RECEIVED A SAFETY RECALL NOTIFICATION IN SEPTEMBER 2007 FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID #07V336000). THE DEALER DISCONNECTED THE VEHICLE SPEED CONTROL IN AUGUST OF 2007 AND STATED THAT THE PART WOULD BE AVAILABLE IN OCTOBER. AS OF JANUARY 2, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 114,957 AND THERE HAD BEEN NO FAILURE TO DATE. UPDATED 01/29/08 *BF THE CONSUMER STATED STILL WAITING TO HAVE VEHICLE RECALL PERFORMED. UPDATED 01/29/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213411January 2, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. WHILE DRIVING 55 MPH, SHE SMELLED STEAM COMING FROM THE VEHICLE. THE DEALER STATED THAT THE INTAKE MANIFOLD CRACKED AND WAS THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 114,000. UPDATED 01-29-08. *KB THE CONSUMER STATED THE INTAKE MANIFOLD WAS OF PLASTIC. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213910January 2, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
1998 LINCOLN TOWN CAR MADE A GRINDING SOUND UNDERNEATH. CONSUMER STATED THAT THE VEHICLE HAD TO BE TOWED TO A DEALER. HE STATED THAT HE SAW A FRONT BALL JOINT DRAGGING ON THE GROUND. *KB THE CONSUMER STATED THE BALL JOINTS DID NOT HAVE ANY GREASE FITTINGS. THE CONSUMER HAD ALL OF THE BALL JOINTS REPLACED. THE CONSUMER DISCOVERED A RECALL REGARDING THE BALL JOINTS. HOWEVER, NO ONE INFORMED HIM THERE WAS A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213245December 31, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1993 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007. THE DEACTIVATION SWITCH WAS DISCONNECTED; HOWEVER, THE PARTS WERE UNAVAILABLE. ON OCTOBER 17, 2007, THE MANUFACTURER STATED THAT THE PARTS WOULD BE AVAILABLE IN NOVEMBER OF 2007. THE CONTACT HAS SINCE NOTIFIED LOCAL DEALERS AND THE PARTS ARE STILL CURRENTLY UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 108,000. UPDATED 01-14-08. *KB THE CONSUMER STATED THE PART WAS REMOVED, BUT NOT REPLACED. UPDATED 01/11/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213261December 31, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1993 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL: CRUISE CONTROL). THE DEALER STATED THAT THE PARTS WOULD BE AVAILABLE IN NOVEMBER OF 2007. HE CALLED THEM A SECOND TIME AND WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL POSSIBLY MARCH OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 147,000. UPDATED 01/29/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213305December 31, 2007
VEHICLE SPEED CONTROL
MANUFACTURE RECALL ON LINCOLN TOWN CAR AND MODELS OF MERCURY AND FORD MODELS IN AUGUST 2007 PERTAINING TO FIRE HAZARD IN WIRING HARNESS IF CRUISE CONTROL WAS USED. QUICK FIX WAS TO DISABLE CRUISE CONTROL, WHICH WAS DONE. NEW HARNESS WAS TO BE AVAILABLE MID OCTOBER ACCORDING TO DEALER. NEW DATE WAS SET FOR MID DECEMBER. CALLED DEALER DEC. 31, 2007. DEALER NOW STATED PARTS WOULD NOT BE AVAILABLE TILL FEB. 2008. IF, AS IT HAS BEEN STATED BY THE LOCAL DEALER THAT FORD MOTOR COMPANY HAS NOT SUPPLIED THE PART TO FIX THE PROBLEM, IT IS NOW MY UNDERSTANDING THAT THE FORD MOTOR COMPANY HAS NO INTENTION OF FIXING THE PROBLEM AS I HAVE BEEN BARRAGED WITH WEEKLY MAILINGS FROM THE LOCAL DEALER TRYING TO SELL ME A NEW OR LATER MODEL CAR. IT IS MY UNDERSTANDING THAT OTHERS HAVE THE SAME PROBLEM AND HAVE CONTACTED FORD MOTOR COMPANY TO NO AVAIL. PLEASE HELP! THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213027December 28, 2007
VEHICLE SPEED CONTROL
RECALL RE. SPEED CONTROL DEACTIVATION (SCDS) LACK OF TIMELY CORRECTION AFTER DISCONNECT - FIRST DISCONNECT SERVICE 11/SEP /2007 - NO REPLACEMENT TO DATE 12/DEC/2007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213050December 28, 2007
VEHICLE SPEED CONTROL, VEHICLE SPEED CONTROL:CRUISE CONTROL
FORD MOTOR COMPANY NOTIFIED ME IN AUGUST 2007 THAT A DEFECT IN THE SPEED CONTROL DEACTIVATION SWITCH WOULD BE REMOVED BY THE DEALER ON VEHICLES 1992-2004 AND THE SAME WOULD BE REPLACED NO LATER THAN THE 4TH QUARTER OF 2007. THE DEALER NOW STATES " WE HAVE NO IDEA WHEN WE WILL GET THE PARTS AND NEITHER DOES FORD". I CALLED FORD THIS DATE AND THE SAME STATEMENT WAS REPEATED. THE SWITCH WAS REMOVED AUGUST 4, 2007 BY THE DEALER (GREENS OF LEXINGTON, LINCOLN ) AND AS OF THIS DATE I STILL HAVE NO SPEED CONTROL AS STATED . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212719December 26, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE SPEED CRUISE CONTROL SWITCH AND IMMEDIATELY SCHEDULED AN APPOINTMENT WITH THE DEALER. THE DEALER STATED THAT THE PARTS WOULD BE UNAVAILABLE UNTIL DECEMBER OF 2007. HE CALLED AGAIN AND THE DEALER STATED THAT THE PARTS WOULD BE AVAILABLE IN MARCH OF 2008. THE CONTACT HAD THE SPEED CONTROL SWITCH DISCONNECTED. THE RECALL NUMBER WAS UNKNOWN. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212441December 20, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEACTIVATION SWITCH WAS DISCONNECTED BECAUSE THE PART WAS UNAVAILABLE. THE CONTACT WAS DISPLEASED ABOUT NOT BEING ABLE TO USE THE CRUISE CONTROL FOR AN EXTENDED PERIOD OF TIME. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 107,000. UPDATED 01/17/08. *LJ UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212442December 20, 2007
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR AXLE. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V328000 (SUSPENSION:REAR) AND WOULD NOT REPAIR THE VEHICLE FOR FREE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 47,000 AND CURRENT MILEAGE WAS 47,500. UPDATED 01/14/08 *BF UPDATED 01/14/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212105December 17, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
I OWN 2 1992 LINCOLN TOWN CARS. IN THE FIRST WEEK OF OCT.,2007, THE BRAKES ON BOTH CARS FAILED. THE BRAKE LINES UNDER THE DRIVERS SEAT AREA RUSTED THROUGH. MY NEW LINCOLN HAS A CERAMIC COATING. THE LINES ARE BADLY RUSTED ALL ALONG THE EXPOSED AREA UNDER THE MIDDLE OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212150December 17, 2007
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT HEARD A WHINING NOISE COMING FROM THE VEHICLE. SEARS STATED THAT THE TIRES WERE BAD AND THE CONTACT REPLACED ALL FOUR TIRES; HOWEVER, THE NOISE CONTINUED. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE REAR AXLE WAS THE CAUSE OF THE NOISE. THE CONTACT BELIEVES THAT THE VEHICLE IS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V328000 (SUSPENSION:REAR). THE CURRENT MILEAGE WAS 52,688 AND FAILURE MILEAGE WAS 46,000. UPDATED 03-04-08 *BF UPDATED 03/04/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212152December 17, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL AND IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE IT REPAIRED. THE DEALER INFORMED HIM THAT THE PARTS WOULD BE AVAILABLE IN NOVEMBER OF 2007. HE HAD THE CRUISE CONTROL SWITCH DEACTIVATED AND CALLED THE DEALER AGAIN IN DECEMBER OF 2007. AT THAT TIME, THEY STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL APRIL OF 2008. THE CONTACT HAS NOT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THERE HAD BEEN NO FAILURE TO DATE. THE VIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211891December 14, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1995 LINCOLN TOWN CAR. THE CONTACT STATED THAT FORD MOTOR COMPANY WAS TAKING TOO LONG TO REPAIR THE VEHICLE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE MANUFACTURER STATED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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