Lincoln Nautilus Service Bulletins (2024)
183 manufacturer communications on file.
- February 16, 2024•Document ID: 10250527Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 52270
- Date Added:
- February 23, 2024
- Manufacturer:
- LINCOLN
Summary2024 Nautilus vehicles are equipped with a rear deck lid lamp with Lincoln lettering. On Black Label trim level vehicles only, this Lincoln lettering will illuminate and all other trim levels this Lincoln lettering will not illuminate. This feature becomes illuminated on Black Label trim vehicles when the exterior lamps are on with the vehicle is in park. This feature shuts off and the letters will no longer illuminate when the vehicle comes out of park. This is normal operation and no repair attempts should be performed for this condition.
Associated Products (1)Associated Documents - February 16, 2024•Document ID: 10250525Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- SSM 52268
- Date Added:
- February 23, 2024
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may exhibit diagnostic trouble code (DTC) U2300:29 in the power steering control module (PSCM) when a diagnostic self-test is performed. This may be due to an internal counter reaching a specified timeframe. The history state DTC U2300:29 has no effect on functionality. Replacement or reprogramming of the PSCM will not resolve this condition. DTC U2300:29 should be ignored if: no other DTCs are present in the PSCM, no warning indicators are illuminated while the engine is running with no effect on vehicle operation, and no symptoms present. No further service action is required.
Associated Products (1)Associated Documents - February 1, 2024•Document ID: 10250300Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- SSM 52231
- Date Added:
- February 14, 2024
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may exhibit concerns with the last audio settings or audio presets not saving, audio system defaulting to AM radio, or memory seat settings not being retained. This may be due to the customer using a guest profile or inadvertently switching to a guest profile. Memory seat, audio presets, or last audio settings will not be retained when using a guest profile. Customers must set up a personnel profile and link the key fob and seat memory to a profile for these features/settings to remain in memory. Refer to the Personal Profiles section of the Owner Manual for further information. Customers may also be referred to the Lincoln YouTube Channel or Lincoln owners website for additional videos and information on how to use the features on their vehicle including how to set up a personal profile.
Associated Products (1)Associated Documents - January 25, 2024•Document ID: 10249428Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; SUSPENSION:REAR:SHOCK ABSORBER
- Mfr Comm. #:
- SSM 52206
- Date Added:
- January 30, 2024
- Manufacturer:
- LINCOLN
SummarySome 2024 Lincoln Nautilus vehicles equipped with the Reserve and Black Label packages may exhibit a knocking noise from the rear shock absorber area of the vehicle while driving at speeds between 8 mph and 19 mph (13 km/h and 30 km/h) on rough road surfaces or when going over bumps. If the concern is isolated to the rear shock absorber assembly, replacing it at this time is unlikely to resolve the concern and is not recommended. This concern has no effect on vehicle operation or durability and is currently under investigation. Repair direction is expected late Q1 2024. Schedule a service appointment for this timeframe and monitor OASIS for additional information.
Associated Products (1)Associated Documents - January 19, 2024•Document ID: 10249490Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR:MODULE (ACCM)
- Mfr Comm. #:
- 23U11
- Date Added:
- February 1, 2024
- Manufacturer:
- LINCOLN
SummaryCertain 2024 Nautilus Vehicles HVAC Software Update for Electro-Mechanical Register Position Memory Retention
Associated Products (1)Associated Documents - January 16, 2024•Document ID: 10249819Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- OTA SU9 P1 Naut
- Date Added:
- February 7, 2024
- Manufacturer:
- LINCOLN
SummarySoftware Update SU9 P1 for 2024 MY Nautilus vehicles is now available. Quality improvements include: - Improved OTA Software deployment rate - Removes error case of persistant nuisance chimes. - Improved connectivity - Audio management stabiity - Alerts time out as intended - Wireless Charing indicator on first surface - Phone charging via USB over ignition cycles.
Associated Products (1)Associated Documents - January 11, 2024•Document ID: 10248994Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
- Mfr Comm. #:
- SSM 52172
- Date Added:
- January 18, 2024
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may incorrectly list the keyless entry keypad code card on the loose item checklist. 2024 Nautilus vehicles in North America do not include keyless entry keypad code cards. Clients are now able to retrieve the vehicle's keyless entry keypad master access code in vehicle by following the instructions in the Owner's Manual > Keyless Entry Keypad Master Access Code. This process requires the use of two programmed intelligent access keys.
Associated Products (1)Associated Documents - December 8, 2023•Document ID: 10247168Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- SSM 52127
- Date Added:
- December 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may exhibit no audio playback from the AM, FM radio stations and/or a black center display screen and right side infotainment display when the vehicle is transitioned from transport to normal mode. When the audio volume control knob is rotated, the center display screen may or may not show visual change with no change in audio volume. To correct the condition, perform a manual SYNC module (APIM) reset. Press and hold the audio volume control knob (located on top of the center console) for 10-seconds and release the button - appearance of the welcome animation is an indication that the audio system is resetting. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Make sure the issue is resolved before releasing the vehicle to the customer.
Associated Products (1)Associated Documents - December 8, 2023•Document ID: 10247167Service Bulletin/Repair InstructionsLANE DEPARTURE; LANE DEPARTURE:SOFTWARE
- Mfr Comm. #:
- SSM 52126
- Date Added:
- December 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus full hybrid electric vehicles (FHEV) may set a diagnostic trouble code (DTC) U053B:86 in the secondary on-board diagnostic control module C (SOBDMC) when a diagnostic self-test is performed. This may be due to a communication error between the image processing module A (IPMA) and SOBDMC. Replacement or reprogramming of the IPMA and/or SOBDMC will not resolve this condition. U053B:86 should be ignored and no further service action is required if no other DTCs are present in the IPMA and/or SOBDMC, the IPMA is configured correctly, no warning indicators are illuminated while the engine is running, and no symptoms present.
Associated Products (1)Associated Documents - December 8, 2023•Document ID: 10247166Service Bulletin/Repair InstructionsBACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Mfr Comm. #:
- SSM 52125
- Date Added:
- December 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may exhibit diagnostic trouble code (DTC) U3000:49 in the camera module-rear (CMR) when a diagnostic self-test is performed. This may be due to the system triggering a shared variable and then enters a timeout reset process. The history state DTC U3000:49 has no effect on functionality. Replacement or reprogramming of the CMR will not resolve this condition. Engineering is currently working on a solution and a software update is expected in Q2 2024. Continue to monitor OASIS for additional information.
Associated Products (1)Associated Documents - December 8, 2023•Document ID: 10247165Service Bulletin/Repair InstructionsLANE DEPARTURE:SOFTWARE; LANE DEPARTURE
- Mfr Comm. #:
- SSM 52124
- Date Added:
- December 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may exhibit diagnostic trouble code (DTC) B1578:89 in the image processing module A (IPMA) when a diagnostic self-test is performed. This may be due to an internal module chip reboot that will recover by itself. B1578:89 has no effect on functionality. Replacement or reprogramming of the IPMA will not resolve this condition. Engineering is currently working on a solution and a software update is expected in Q2 2024. Continue to monitor OASIS for additional information.
Associated Products (1)Associated Documents - December 8, 2023•Document ID: 10247164Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
- Mfr Comm. #:
- SSM 52120
- Date Added:
- December 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may set diagnostic trouble code (DTC) U0422:00 in the all-wheel drive (AWD) module when a diagnostic self-test is performed. This may be due to a communication error between the body control module (BCM) and AWD module. Replacement or reprogramming of the BCM and/or AWD module will not resolve this condition. U0422:00 should be ignored and no further service action is required if no other DTCs are present in the BCM and/or AWD module, the BCM is configured correctly, no warning indicators are illuminated while the engine is running, and no symptoms present.
Associated Products (1)Associated Documents - December 8, 2023•Document ID: 10247163Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 52119
- Date Added:
- December 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may set diagnostic trouble code (DTC) U211B:87 in the remote function actuator (RFA) module when a diagnostic self-test is performed. This may be due to an internal counter reaching a specified limit. U211B:87 has no effect on functionality and will automatically become a historical DTC which can be cleared. Replacement or reprogramming of the RFA module will not resolve this condition. U211B:87 should be ignored and no further service action is required if no other DTCs are present in the RFA, no warning indicators are illuminated while the engine is running, and no symptoms present.
Associated Products (1)Associated Documents - December 8, 2023•Document ID: 10247162Service Bulletin/Repair InstructionsSERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
- Mfr Comm. #:
- SSM 52118
- Date Added:
- December 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may exhibit diagnostic trouble code (DTC) U211B:87 in the anti-lock brake system (ABS) module when a diagnostic self-test is performed. This may be due to a module communication error within a specified timeframe. U211B:87 has no effect on functionality and will automatically become a historical DTC which can be cleared. Replacement or reprogramming of the ABS module will not resolve this condition. Engineering is currently working on a software update which is expected in Q1 2024. Continue to monitor OASIS for additional information.
Associated Products (1)Associated Documents - December 8, 2023•Document ID: 10247161Service Bulletin/Repair InstructionsAIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
- Mfr Comm. #:
- SSM 52117
- Date Added:
- December 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may exhibit diagnostic trouble code (DTC) B00DF:4A in the restraints control module (RCM) when a diagnostic self-test is performed. This may be due to an internal counter reaching a specified timeframe. B00DF:4A has no effect on functionality. Replacement or reprogramming of the RCM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q3 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q3 2024. Monitor OASIS for additional information.
Associated Products (1)Associated Documents - December 8, 2023•Document ID: 10247160Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; SEATS
- Mfr Comm. #:
- SSM 52116
- Date Added:
- December 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may set diagnostic trouble code (DTC) B146F:00 in the drivers multi-contour seat module (SCMG) and/or passenger multi-contour seat module (SCMH) when a diagnostic self-test is performed. This may be due to a communication error to the SCMG/SCMH within a specified timeframe. Replacement or reprogramming of the SCMG/SCMH will not resolve this condition. B146F:00 should be ignored and no further service action is required if no other DTCs are present in the SCMG/SCMH, no warning indicators are illuminated while the engine is running, and no symptoms present.
Associated Products (1)Associated Documents - December 8, 2023•Document ID: 10247158Service Bulletin/Repair InstructionsSTEERING:STEERING CONTROL MODULE
- Mfr Comm. #:
- SSM 52114
- Date Added:
- December 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may set diagnostic trouble code (DTC) U0415:29 in the power steering control module (PSCM) when a diagnostic self-test is performed. This may be due to PSCM DTC sensitivity during vehicle key on/start-up. Replacement or reprogramming of the PSCM will not resolve this condition. U0415:29 should be ignored and no further service action is required if no other DTCs are present in the PSCM, no warning indicators are illuminated while the engine is running, and no symptoms present.
Associated Products (1)Associated Documents - December 8, 2023•Document ID: 10247156Service Bulletin/Repair InstructionsPOWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
- Mfr Comm. #:
- SSM 52112
- Date Added:
- December 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2023 E-Transit and 2024 Nautilus vehicles may exhibit DTCs C0095:18 and/or C05D9:74 setting in the all-wheel drive (AWD) module with a pop-up message in the instrument panel cluster (IPC) stating there is a loss of AWD. The loss of AWD function may continue for the remainder of the key cycle. AWD functionally may be recovered with a key cycle. Replacement or reprogramming of the AWD module will not resolve this condition. This DTC does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q2 2024. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (1)Associated Documents - December 8, 2023•Document ID: 10247155Service Bulletin/Repair InstructionsSTEERING:STEERING CONTROL MODULE
- Mfr Comm. #:
- SSM 52111
- Date Added:
- December 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may set diagnostic trouble code (DTC) U3001:68 in the power steering control module (PSCM) when a diagnostic self-test is performed. This may be due to an internal counter reaching a specified limit. U3001:68 has no effect on functionality and will automatically become a historical DTC which can be cleared. Replacement or reprogramming of the PSCM module will not resolve this condition. Engineering is currently working on a software update which is expected in Q1 2024. Continue to monitor OASIS for additional information.
Associated Products (1)Associated Documents - December 8, 2023•Document ID: 10247154Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
- Mfr Comm. #:
- SSM 52110
- Date Added:
- December 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may exhibit inaccurate temperatures on the center display screen when requesting a temperature change using voice commands. Setting temperature and display can still be accurately increased/decreased by adjusting the touch controls. This may be due to a software interaction between the heating, ventilation and air conditioning (HVAC) module and SYNC module (APIM). Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q2 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q2 2024. Monitor OASIS for additional information.
Associated Products (1)Associated Documents