Lincoln MKZ Complaints

1,851 consumer complaints on file.

#10874396June 15, 2016
ENGINE, POWER TRAIN
CAR COMPLETE STALLS AND SAYS "RUN POWER ACTIVE". VERY UNSAFE SITUATION. CAR WAS NOT ABLE TO BE MOVED. WAS NOT ABLE TO BE STARTED AGAIN FOR OVER A MINUTE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870755May 25, 2016
WHEELS
I HAVE OWNED MY LINCOLN MKZ FOR 3 YEARS. ALMOST IMMEDIATELY AFTER I PURCHASED THE CAR THE CHROME ON THE WHEELS BEGAN TO PEEL. SHORTLY AFTER THE PEALING BEGAN THE RIMS DEVELOPED A SMALL LOSS OF AIR DUE TO THE CORRODING WHEELS REQUIRING ME TO CHECK THE TIRE PRESSURE AT LEAST ONCE A WEEK AND FILL AT LEAST TWO TIRES WITH AIR EVERY WEEK TO ACHIEVE A SAFE LEVEL OF OPERATION. THE DEALER WILL DO NOTHING TO HELP RESOLVE THIS PROBLEM OTHER THAN TO SELL ME VERY EXPENSIVE REPLACEMENT WHEELS. AFTER THREE YEARS THE PROBLEM HAS BECOME SIGNIFICANTLY WORSE CAUSING ME TO FILL MY TIRES WITH AIR EVERY TIME I DRIVE IT. THE CHROME ON THE WHEELS LOOK AWFUL WITH THE PEELING AND SHARP EDGES CAUSED BY THE PEELING CHROME. EVEN THE DEALER IS SHOCKED FORD HAS NOT ISSUED A RECALL OR ADDRESSED THIS. THIS IS A WELL KNOW SAFETY ISSUE WHICH FORD HAS REFUSED TO RECOGNIZE. I HAVE RECEIVED A RESPONSE FOR FORD (SEE ATTACHED) INDICATING THEY WOULD NOT ASSIST ME WITH THE REPAIR. MY CONCERN IS SAFETY. THIS IS A SAFETY ISSUE NOT ONLY FOR ME BUT FOR THE GENERAL DRIVING PUBLIC. I HOPE YOU WILL ADDRESS THIS ISSUE WITH FORD BEFORE SOMETHING SIGNIFICANT HAPPENS AND SOMEONE IS SERIOUSLY HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862972May 4, 2016
ELECTRICAL SYSTEM
I AM A 66 YR OLD WOMAN WHO GOT INTO HER CAR AT MIDNITE FOR A LONG RIDE HOME AND AS I PRESSED MY START BUTTON NOTHING HAPPENED! THE LIGHTS, THE RADIO AND THE COLD AIR WAS BLOWING BUT IT KEPT GIVING ME THE MESSAGE TO PRESS THE START BUTTON.I WAS ON A DARK STREET LEAVING A FRIENDS HOME AND MY CAR WOULD NOT START. I HAD TO CALL A TOW TRUCK AND THEY PROCEEDED TO TRY TO JUMP START MY CAR BUT IT WOULD NOT GO INTO NEUTRAL SO HE COULD PUT IT ON HIS FLAT BED.AFTER 1 HOUR HE MANAGED TO GET IT ON THE FLAT BED AND TAKE TO THE DEALER.AT FIRST THEY THOUGHT STARTER OR ALTERNATOR BUT INSTEAD IT WAS PART OF A BULLETIN THAT WAS OUT REGARDING THIS PROBLEM. I HAVE HAD 5 RECALLS ON THIS CAR AND THEN I WAS STRANDED AT MIDNITE. IS THIS A RELIABLE CAR FOR A SENIOR CITIZEN? I HAVE HAD THIS CAR EXACTLY 1 YEAR AND HAVE HAD MORE PROBLEMS THEN ALL THE JUNK CARS I HAVE OWNED IN PREVIOUS YEARS. I WANT TO TRADE IT IN FOR ALL THE AGGRAVATION THIS CAR HAS COST ME. ARE THERE MORE RECALLS COMING??? SHOULDN'T I BE REIMBURSED FOR THIS TROUBLE? WHY DID I HAVE TO PAY $99 TO HAVE MY CAR FIXED? ANSWERS PLEASE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859984April 17, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BOUGHT THIS CAR FROM A LINCOLN DEALER SHIP IN NORMAN, OKLAHOMA. LATER MOVED TO TEXAS TO BE CLOSER TO MY DAUGHTER. THE CAR HAD NOT DONE THIS BEFORE, BUT ONE NIGHT WHILE I WAS AT THEIR HOUSE, WALKED OUT AND THE CAR STARTED BY ITS SELF. SEVERAL TIMES I HAVE BEEN SHOPPING AND HAVE COME OUT AND MY SUN-ROOF AND ALL OF MY WINDOWS ARE DOWN. THIS HAS HAPPENED SEVERAL TIMES SINCE. I REGULARLY TAKE IT TO A LINCOLN DEALER HERE IN HOUSTON. I HAVE ASKED THEM SEVERAL TIMES WHAT THE PROBLEM IS, AND THEY SAY THAT IT IS RELATED TO THE PROGRAMMED KEY, AND THEIR IS NOTHING THEY CAN DO ABOUT IT. I AM 78 YEARS OLD, AND HAVING THIS HAPPEN IN THE HOUSTON AREA IS REALLY A SAFETY FACTOR. HAVE TRIED TO MANIPULATE THE KEY TO TRY AND MAKE THESES THINGS HAPPEN, BUT TO NO AVAIL. A GENTLEMEN THAT RESIDES WHERE I LIVE NOW RECENTLY CAME UP TO MY APARTMENT AND WANTED TO KNOW IF I KNEW THAT MY SUN-ROOF AND WINDOWS WERE DOWN. EVERY DEALERSHIP THAT I HAVE TAKEN IT TOO DOES NOT SEEM TO KNOW WHAT THE PROBLEM IS. ONLY THAT IS RELATED TO THE KEY. I NEED HELP SOLVING THIS PROBLEM. I CAN ONLY GUESS AT THE DATE WHEN IT FIRST HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855541April 14, 2016
WHEELS
LEFT REAR WHEEL HAD CHROME FLAKE OFF AT THE POINT OF ATTACHMENT TO THE TIRE CAUSING AIR LEAK IN OCT 2015. WHEEL WAS REPLACED. RIGHT FRONT WHEEL HAD CHROME FLAKE AT THE TIRE SEAL CAUSING TIRE LOW PRESSURE. DEALER RECOMMENDS REPLACING WHEEL. CAR HAS APPROX. 54000 MILES. THE LOSS OF AIR IN THE TIRES IS SENSED BY THE TIRE PRESSURE INDICATOR. IF TIRES ARE INFLATED IT TAKES ABOUT THREE DAYS UNTIL THE SENSOR LIGHT COMES BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855597April 14, 2016
UNKNOWN OR OTHER
OEM MICHELIN PRIMACY TIRES AND WARRANTY PROCESS ARE A BIG PROBLEM. GETTING READY TO FILE TREAD WEAR CLAIM ON SECOND SET AFTER CLAIMING TREAD WEAR WARRANTY ON FIRST SET THROUGH MY DEALER. ONLY LASTED 30K AND WERE TO GO > 50K. NOW SAME MODEL TIRES ARE NOW WORN TO REPLACEMENT AND DEALER SAYS I NEED TO PURCHASE ELSEWHERE FOR ANOTHER TREAD WEAR CLAIM. REASON IS THEY WERE NEVER PAID BY MICHELIN FOR FIRST CLAIM. LINCOLN AND MICHELIN DESERVE THIS COMPLAINT FOR THE INCONVENIENCE AND NOW SECOND DEFECT ON TREAD WEAR LIFE. SERVICE DEPT AT DEALER HAVE BEEN GREAT AND UNDERSTAND WHY THEY CANNOT WORK ANOTHER CLAIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855088April 12, 2016
STEERING, SUSPENSION
WE PURCHASED THE VEHICLE ON THE TEST-DRIVE REQUESTED THAT THE DEALERSHIP ADDRESS THE FRONT-END NOISE. HAVE TAKEN THE VEHICLE 3 SEPARATE TIMES FOR REPAIR OF THE FRONT-END NOISE. AFTER 3RD TIME AT REPAIR BY DEALER, DISCOVERED THE 'NOISE' WAS THE RIGHT FRONT STRUT AND BALL JOINT FAILURE. THE DEALERSHIP WE PURCHASED VEHICLE DID NOT CONSIDER THIS A SAFETY ISSUE. YOU COULD TAKE THE RIGHT-FRONT TIRE AND SHAKE FROM SIDE-TO-SIDE WITH ALL TIRES ON THE GROUND. WE HAVE HAD TO SPEND OVER $2000 AND HAVE NOT BEEN ABLE TO DRIVE A NEW CAR BEFORE THE 30 TAG EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853519April 5, 2016
SUSPENSION
AT 110K MILES THE LINCOLN DEALER TOLD ME THAT IT APPEARS THAT MY FRONT COIL SPRINGS HAVE CORRODED AND BROKE ON BOTH SIDES. HE SAID IT DOES NOT APPEAR TO BE RELATED TO ANY TYPE OF IMPACT (MY VEHICLE IS ACCIDENT FREE) AND APPEARS TO HAVE HAPPENED RECENTLY. THIS SAFETY ISSUE ON MY 5 YEAR OLD CAR SHOULD BE COVERED BY FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852662April 4, 2016
AIR BAGS
2007 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO A DEFECTIVE PASSENGER AIRBAG SYSTEM REPAIRS. *SMD THE CONSUMER STATED RECENTLY, THE AIR BAG LIGHT ILLUMINATED, THE DEALER ANALYZED THE ISSUE AND INDICATED THE FRONT PASSENGER RAILS RELATED TO THE ELECTRONIC MODULE NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852797March 31, 2016
WHEELS
I HAD MY 2007 LINCOLN MKZ SINCE 2013 AND I ALWAYS HAD PROBLEMS WITH MY FACTORY WHEELS THAT I BROUGHT FROM A DEALERSHIP WHICH WASN'T EVEN ON THE CARFAX WHEN I BOUGHT NOR THE SALESMAN DID NOT SAY ANYTHING ABOUT THE RIMS HAVING A PROBLEM POKING WHOLE IN ALL 4 TIRES. EVERY 5 DAYS, EVERY 5 DAYS I HAVE TO GO PUMP MY TIRES UP SO THEY WILL NOT BUST. I FIRST NOTICED THIS PROBLEM WHEN I HAD THE ZEPHER, SAME MAKE. I WAS OUT WITH WHO IS MY WIFE NOW, FRONT DRIVER SIDE RIM SHREDDED MY TIRE. WE COULD HAVE BEEN KILLED OR SERIOUSLY INJURED. AND IM STILL TODAY STILL HAVING THIS SAME !!FRUSTRATING PROBLEM!! EVERY 5DAYS AND I HAVE TO PAY $135 A WHEEL THAT WASN'T EVEN MY CAUSE OF DOING NOR ON THE CARFAX. !! MY CAR SHOULD COUNT JUST LIKE EVERY OTHER CAR!! !!!AND ITS NOT!!! MY FAMILY AND I WANT A !!!RECALL!!!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10852217March 29, 2016
EXTERIOR LIGHTING
I BOUGHT A NEW 2015 LINCOLN MKZ. I TOOK THE CAR INTO THE DEALER FOR SOME ROUTINE SERVICE AND MENTIONED THAT THE SINGLE BACK UP LIGHT IS WAY TOO DIM. THE SERVICE DEPARTMENT SAID THAT THERE IS NO ADJUSTMENT TO IT. NO ACCIDENT JUST SOMETHING THAT I NOTICED WHEN BACKING UP IN THE DARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851337March 24, 2016
POWER TRAIN
THE AWD PTU UNIT NEEDED TO BE REPLACED ON MY CAR TWICE IN UNDER 85,000 MILES AND JUST OVER 6 YEARS. THE FIRST TIME WAS AT APPROXIMATELY 51,000 MILES AND THE SECOND TIME WAS JUST AROUND 85,000 MILES. BOTH TIMES, I NOTICED A DARK OIL SPOT ON MY CEMENT DRIVEWAY. THE SECOND TIME, I INITIALLY THOUGHT IT WAS AN OIL LEAK, SINCE I HAD JUST HAD AN OIL CHANGE AND DIDN'T MAKE AN APPOINTMENT RIGHT AWAY BUT THEN REALIZED IT WAS TOO DARK FOR OIL AND WAS ACTUALLY THE PTU UNIT AGAIN. WHAT WOULD HAVE HAPPENED IF I DIDN'T NOTICE THE LEAKING GEAR OIL AND THE UNIT SEIZED WHILE I WAS DRIVING ON THE HIGHWAY? I WOULD HAVE LOST CONTROL OF THE CAR. WHAT KIND OF SERIOUS DAMAGE WOULD THAT HAVE DONE TO THE CAR? TO ME AND OTHERS ON THE ROAD? IT'S A POTENTIAL ROAD HAZARD. WHAT DAMAGE HAS IT ALREADY DONE TO THE TRANSMISSION THAT I HAVE TO WORRY ABOUT IN THE FUTURE? IT SEEMS TO BE A DESIGN FLAW IN THE CAR. IT IS SPECULATED THAT THE CAUSE OF THE REPEATED FAILURES IS DUE TO A TOO SMALL OIL WELL (UNDER A PINT) OR THAT IT'S PLACED TOO CLOSE TO THE CATALYTIC CONVERTER THAT DESTROYS THE SEAL, WHICH THEN REQUIRES THE ENTIRE UNIT BE REPLACED AT A SIGNIFICANT COST. SINCE THIS HAS HAPPENED TWICE IN 85,000 MILES, I AM CONCERNED IT WILL HAPPEN AGAIN. IN ADDITION, FORD HASN'T PROVIDED A FIX TO THIS PROBLEM. I HAVE CONTACTED FORD MULTIPLE TIMES ABOUT THEM PROVIDING A FIX OR TO AT LEAST LOOK INTO IT AND THEY'VE TOLD ME THEY HAVEN'T RECEIVED MANY COMPLAINTS ABOUT IT. I FIND THAT HARD TO BELIEVE BECAUSE IF YOU SEARCH ON-LINE, THE PTU FAILING SEEMS TO BE A COMMON PROBLEM WITH FORD AND LINCOLN AWD CARS. MANY CARS HAVE NEEDED TO HAVE IT REPLACED MORE THAN ONCE - ONE UP TO 5 TIMES. THANK YOU FOR YOUR REVIEW *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851355March 24, 2016
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2010 LINCOLN MKZ. WHILE PULLING OFF FROM A STOP SIGN AND MAKING A RIGHT TURN, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A POLE. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED AN INJURY TO THE RIGHT HAND THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A JUNKYARD. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10845794March 9, 2016
WHEELS, EXTERIOR LIGHTING
CHROME WHEELS DID NOT USE NICKEL UNDERCOAT AND CHROME PEELED OFF CAUSING AIR LEAKS AND DIFFERENTIAL WOULD MOAN FROM UNEVEN TIRE PRESSURE; BOUGHT 4 NEW AFTER MARKET WHEELS FOR $775 AND SOLVED PROBLEM. FRONT DRIVING LIGHTS ALLOWED WATER TO PENETRATE FROM VENT IN WHEEL WELL CAUSING TO FILL UP WITH WATER AND SHORTED OUT CONNECTORS. COVERED VENT HOLES. REWIRED CONNECTOR AND WATER PROOFED THE LIGHTING ASSEMBLIES BUT THEY ARE STILL VERY HAZY FROM WATER DAMAGE. DEALER WANTED $1,200 TO REPLACE THEM AND SAID IT IS COMMON. AFTER MARKET REPLACEMENTS COST $350 TO $500 EACH; PROBLEM STILL NOT RESOLVED AND MAKE AN OTHERWISE VERY PRETTY CAR LOOK LIKE CHEEP CRAP. VERY NICE CAR; STUPID FORD PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845620March 8, 2016
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT PURCHASED AN IGNITION COIL AND THE VEHICLE WOULD NOT START. THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A REPLACEMENT COIL WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED INTERMITTENTLY. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839751March 3, 2016
WHEELS:RIM
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT AIR LEAKED FROM ALL FOUR WHEELS, SPECIFICALLY AROUND THE RIMS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RIMS NEEDED TO BE SEALED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT CHANGED ALL FOUR TIRES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,101. UPDATED 10/26/16*LJ UPDATED 03/13/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839445March 2, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT WHILE PULLING ON THE DRIVERS SIDE FRONT DOOR HANDLE, THERE WAS A SNAP ON THE INSIDE OF THE DOOR AND IT WAS DIFFICULT TO OPEN THE DOOR. THE CONTACT ALSO STATED THAT WHEN THE DOOR WAS SECURED, IN ORDER TO EXIT THE LOCK BUTTON WAS PULLED UP AND THE HANDLE NEEDED TO BE PULLED AT THE SAME TIME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTERIOR DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838025February 24, 2016
AIR BAGS
MY 2010 LINCOLN MKZ CAR WAS STRUCK DIRECTLY ON THE DRIVERS DOOR ON DECEMBER 29, 2014 BY ANOTHER CAR AT AN ESTIMATED 45 MPH. SIDE IMPACT AIRBAGS FAILED TO DEPLOY RESULTING IN DRIVER BEING BADLY INJURED. THIS ACCIDENT OCCURRED ON A CITY INTERSECTION WHERE THE OTHER DRIVER RAN A RED LIGHT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10837425February 22, 2016
STEERING
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE STEERING WHEEL WAS MAKING AN ABNORMAL NOISE AND SEIZED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER OVER FIVE TIMES WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE STEERING WHEEL CONTINUED TO VIBRATE EXCESSIVELY. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO HAD THE VEHICLE FOR AN EXTENDED PERIOD BUT WAS NOT ABLE TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836889February 18, 2016
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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