Lincoln MKZ Complaints

1,851 consumer complaints on file.

#10934228December 9, 2016
AIR BAGS
TAKATA RECALL. I WAS NOT INFORMED OF ANY ISSUE WITH THE VEHICLE AIRBAGS UNTIL RECEIVING A LETTER IN JULY 2016 THAT STATED THE PASSENGER FRONTAL AIRBAG MIGHT RUPTURE AND KILL THE OCCUPANT OF THAT SEAT ' WHO MOST COMMONLY HAPPENS TO BE MY PREGNANT WIFE. IT WAS FIRST REPORTED IN NOVEMBER 2014 BY THE NEW YORK TIMES THAT TAKATA WAS AWARE OF THE ISSUE. ONE CAN ONLY SPECULATE HOW MUCH EARLIER THE COMPANY OFFICIALS WERE AWARE OF THE PROBLEM. THAT THOUGHT ASIDE, IT IS CRIMINAL THAT IT TOOK LINCOLN 20 MONTHS TO DETERMINE THEY HAD THE AFFECTED AIRBAGS IN THIS VEHICLE AND ALERT THE OWNERS OF SAID VEHICLES. IT HAS NOW BEEN 5 MONTHS SINCE I RECEIVED THE LETTER. DURING THIS TIME PERIOD I HAVE CONTACTED THE COMPANY MANY TIMES AND NEVER HAVE THEY BEEN ABLE TO OFFER ANY INFORMATION WHATSOEVER. IT HAS BEEN OVER 2 YEARS SINCE THEY DETERMINED THE AIRBAG IN MY VEHICLE CAN KILL MY PREGNANT WIFE IF EVER DEPLOYED. THIS IS COMPLETELY UNACCEPTABLE. MY SPECIFIC VEHICLE IS 8 YEARS OLD AND I LIVE IN THE PANHANDLE OF FLORIDA. CONSIDERING THOSE TWO FACTORS I AM IN THE HIGHEST RISK CATEGORY. HOW HAVE I NOT BEEN CONTACTED TO HAVE THIS FIXED? AT THE VERY LEAST, WHY HAVE I NOT BEEN OFFERED A LOANER VEHICLE WHILE THEY FIGURE OUT HOW TO SOLVE THE PROBLEM? IT CERTAINLY FEELS LIKE LINCOLN IS CONSIDERING MY WIFE'S LIFE A FINANCIAL RISK THEY ARE WILLING TO TAKE. THE WAY THIS HAS BEEN HANDLED IS INCONCEIVABLE. PLEASE HAVE LINCOLN LOOK TO MAKE MY VEHICLE A PRIORITY. I AM AN ACTIVE DUTY SERVICE MEMBER WHO WILL BE RELOCATING ACROSS THE COUNTRY IN MARCH 2017 AND AM HIGHLY CONCERNED THAT AT ANY POINT DURING THE DRIVE MY WIFE AND UNBORN CHILD MAY BE KILLED BY A KNOWN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933911December 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE. UPDATED 06/22/17*LJ UPDATED 09/01/17 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933924December 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928553November 29, 2016
AIR BAGS, SERVICE BRAKES
TRAVELING N ON 95 JUST BEYOND RICHMOND VA ON 11/26/16 TRAFFIC CAME TO A STOP AND I WAS ATTENTIVE AND RECOGNIZED THE NEED TO BRAKE QUICKLY. THE CAR INITIALLY SLOWED BUT DID NOT RESPOND FURTHER TO APPLYING BRAKES. I REAR ENDED A JEEP GRAND CHEROKEE. MAJOR DAMAGE TO MY CAR - MINIMAL TO THE JEEP. AIRBAGS DID NOT DEPLOY. I AM STILL CONFUSED BY WHAT HAPPENED - I HAD TIME TO STOP THE VEHICLE BUT IT DID NOT RESPOND. I AM 60 YEARS OLD AND A LONG TIME CITY COMMUTER ALONG WITH HAVING TRAVELED THIS ROUTE REGULARLY SINCE 1979. I CANNOT HELP BUT CONCLUDE THERE WAS SOME TYPE OF BRAKE MALFUNCTION WITH MY 2012 LINCOLN MKZ. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10928139November 27, 2016
WHEELS
PURCHASED THE VEHICLE IN JANUARY 2015 WITH 23,000 MILES ON IT. HAVE HAD CONSISTENT ISSUES WITH THE LOW TIRE PRESSURE LIGHT COMING ON. APPARENTLY THE CHROME RIMS FLAKE AND CAUSE AND AIR LEAKAGE TO OCCUR. I HAVE HAD SEVERAL TIRE PLACES "FIX" THE ISSUE TO NO AVAIL. THE FIRST COMPANY FOUND A HAIRLINE CRACK ON THE INTERIOR OF THE RIM SO I THOUGHT THAT WAS THE ISSUE AND REPLACED RIM. THE ISSUE CONTINUED AND NOT ALWAYS ON THE SAME TIRE. I HAVE FOUND QUITE A FEW OTHERS ONLINE WITH A SIMILAR ISSUE SO I AM REPORTING IT IN THE HOPES THAT LINCOLN WILL RECTIFY THIS ISSUE WITH THEIR CHROME RIMS. I AM CONSTANTLY WORRIED THAT MY TIRE IS GOING TO BLOWOUT WHILE I AM DRIVING. I AM CURRENT,Y LOOKING AT REPLACING THE TIRES AND RIMS ALTOGETHER AS I WILL NEED NEW TIRES SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927654November 23, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ HYBRID. WHILE DRIVING 15 MPH, THE REAR PASSENGER DOOR BECAME AJAR. THE CONTACT WAS UNABLE TO LATCH THE DOOR. THE DEALER DIAGNOSED THAT THE DOOR LATCH MECHANISM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927058November 19, 2016
ENGINE
DRIVING ON INTERSTATE AT 70 MPH IN HEAVY TRAFFIC WITH CRUISE CONTROL ENGAGED. POWER CUT OUT AND CAR SLOWED DOWN RAPIDLY. THROTTLE PEDAL WAS INOPERATIVE WITH TOTAL LOSS OF POWER. COASTED TO SIDE OF ROAD WHILE DODGING SEMI-TRUCKS. SHUT CAR OFF AND POWER RESET. WAS ABLE TO CONTINUE TO DESTINATION. THE CAR LOST POWER PREVIOUSLY, 09/13/16, WHILE DRIVING IN TOWN, BUT AT THE LOWER SPEED IT WAS NOT LIFE THREATENING. THE ENGINE RESET AFTER RESTARTING THAT TIME ALSO. DEALER WAS NOTIFIED OF THAT INCIDENCE BUT NOT ABLE TO DUPLICATE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926864November 18, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926089November 15, 2016
STRUCTURE:BODY
THE FRONT DRIVERS DOOR WILL NO LONGER OPEN FROM THE INSIDE. THIS STARTED ON SEPTEMBER 30, 2016 WHILE I WAS ON A ROAD TRIP. I THOUGHT MAYBE IT WAS A FUSE OR ELECTRICAL PROBLEM. I STARTED ROLLING THE WINDOW DOWN TO OPEN THE DOOR FROM THE OUTSIDE. WE WENT TO THE FORD DEALERSHIP AND WAS TOLD THE PART WAS BACK ORDERED BY MORE THAN 700 PARTS. IF WE HOLD TWO PARTS OF THE HANDLE AT THE SAME TIME WE CAN GET THE DOOR OPEN. I HAVE CARPAL TUNNEL AND THAT IS SOMETIMES DIFFICULT. WHEN I ASKED ABOUT A RECALL I WAS TOLD NOT YET BUT THE PROBLEM HAS BEEN CORRECTED IN LATER MODELS. IF IT IS EVER RECALLED WE WILL GET OUR REPAIR MONEY BACK. IT HAS BEEN SEVERAL WEEKS AND WE ARE STILL WAITING FOR THE PART. IF I AM IN AN ACCIDENT OR NEED TO GET OUT OF THE CAR IN A HURRY THIS IS DEFINITELY A SAFETY HAZARD. WHAT IF I LOSE POWER AND CANNOT GET THE WINDOW DOWN. I CAN NOT VALET PARK. I WAS TOLD AND WELL AS SAW IT ON THE INTERNET THAT THIS IS A WIDESPREAD PROBLEM WITH THE MKZS AND FORD FUSIONS. THIS IS A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926279November 15, 2016
AIR BAGS
"TAKATA RECALL" AIRBAGS HAVE NOT BEEN REPLACED - I AM AFRAID TO DRIVE THE CAR AND I USE MY VEHICLE TO TRANSPORT GRANDCHILDREN! THIS IS VERY FRIGHTENING TO ME! PLEASE CORRECT AS SOON AS POSSIBLE OR GIVE ME A RENTAL VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926046November 14, 2016
ELECTRICAL SYSTEM, ENGINE, SEATS
THIS VEHICLE HAS BEEN IN SERVICE 14 TIMES IN 16 MONTHS FOR VARIOUS INTERMITTENT ELECTRICAL AND SENSOR PROBLEMS. IT WAS PURCHASED NEW IN JUNE 2015 AND CURRENTLY HAS 14K MILES. IT HAS SEVERAL MAJOR ISSUES BUT THE TWO SAFETY RISKS ARE: 1) THE DRIVER SEAT IS SUPPOSED TO AUTOMATICALLY RECLINE AND THE STEERING WHEEL ADJUSTS UPWARD TO ALLOW THE DRIVER TO EXIT THE VEHICLE WHEN THE IGNITION IS TURNED OFF. THE SEAT IS SUPPOSED TO RE-ADJUST FORWARD & STEERING WHEEL DOWNWARD TO THE MEMORY THAT THE DRIVER SETS ONCE THE IGNITION IS TURNED ON. TWICE THE SEAT AND STEERING WHEEL WOULD NOT ADJUST TO THE MEMORY SETTINGS. THE SEAT STAYED RECLINED AND THE STEERING WHEEL REMAINED UPWARD. I PUSH THE LEVERS TO MOVE THE SEAT AND STEERING WHEEL MANUALLY IN ORDER TO DRIVE AND REACH THE PEDALS, AND TO SEE ABOVE THE STEERING WHEEL BUT NEITHER WOULD MOVE. I HAD TO DRIVE THE VEHICLE CAREFULLY TO THE NEAREST FORD DEALERSHIP, BARELY REACHING THE ACCELERATOR AND BRAKE PEDALS WITH THE STEERING WHEEL RAISED, PARTIALLY COVERING MY VISION. 2) THE MOST CRITICAL RECENT SAFETY RISK (WHICH MADE ITS VISIT #14 TO THE FORD SERVICE DEPT) IS WHEN THE VEHICLE ABRUPTLY SHUTT OFF WHILE IN MOTION IN THE MIDDLE OF THE STREET AS I WAS ABOUT TO ENTER THE FREEWAY. WHEN THE VEHICLE STALLED COMPLETELY IN THE STREET, I WAS DRIVING APPROX 30MPH AND A RED "POWER ACCESSORY" LIGHT LIT UP. I DID NOT UPLOAD ALL THE REPAIR INVOICES. THERE ARE TOO MANY TO UPLOAD; HOWEVER I DO KEEP COPIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925417November 10, 2016
AIR BAGS
TAKATA RECALL LINCOLN HAS NO FIX AVAILABLE. I ASKED FOR LOANER/ALTERNATE CAR USE REIMBURSEMENT IN ACCORDANCE WITH MY WARRANTY ($35 /DAY CAR IS UNUSABLE SINCE JULY-22-2016 LETTER. LINCOLN REFUSED ANY ACCOMODATION WHATSOEVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925131November 9, 2016
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
I WAS ON A CITY STREET MAKING A LEFT TURN WHEN I WAS HIT BY A BARRELING CAR AFTER HE HIT ME ONCE THEN HE BACKED UP AND HIT ME AGAIN TO PUSH ME OUT OF THE WAY HE TOOK OFF THEN MY CAR ACCELERATED GOING UP CURBS THE STEERING AN BRAKES DID NOT WORK IT TOOK TWO OF US TO AVOID A BRICK WALL AFTER PULLING THE EMERGENCY BRAKE TWICE IT FINALLY STOPPED WITH A BANG
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10925186November 9, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/04/17*LJ UPDATED 01/17/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925195November 9, 2016
AIR BAGS
TAKATA RECALL. IN THE MONTH OF JULY 2016 I RECEIVED A LETTER FROM THE LINCOLN MOTOR COMPANY, DATED JULY 2016 STATING "WHEN PARTS BECOME AVAILABLE FOR SAFETY RECALL 16S26, THE LINCOLN MOTOR COMPANY WILL NOTIFY YOU VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT WITH YOUR DEALER TO HAVE THE PASSENGER FRONTAL AIRBAG INFLATOR REPLACED." TWO PHONE CALLS TO DEALER ON 8/8/16 REGARDING THIS MATTER HAVE NOT BEEN RETURNED AS OF 11/9/16. FOUR MONTHS SEEMS TO BE A LONG TIME TO GET THIS ISSUED CORRECTED AS IT PUTS MEMBERS OF MY FAMILY IN HARMS WAY ANYTIME I DRIVE THE CAR WITH A PASSENGER IN THE FRONT SEAT. HOW LONG IS THIS EXPECTED TO TAKE FOR PARTS TO BE AVAILABLE AND THEN HOW LONG WILL IT TAKE FOR THE DEALER TO HANDLE THE REPLACEMENT? FOUR MONTHS OF A KNOWN SAFETY HAZARD NOT BEING FIXED IS TOO LONG IN MY OPINION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924939November 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924969November 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920559November 1, 2016
AIR BAGS
TL* TAKATA AIR BAGS. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919756October 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919816October 28, 2016
AIR BAGS
TAKATA RECALL. NOTIFIED IN JULY. UNSAFE TO HAVE PASSENGER SEAT OCCUPIED. TOLD FIX WOULD BE AVAILABLE IN OCTOBER. OCTOBER AT AN END AND NO DATE SET. UNACCEPTABLE TO HAVE UNSAFE CONDITION UNRESOLVED AFTER FOUR MONTHS. THIS CAR OF LITTLE USE TO US AS IS. WIFE WILL NOT RIDE IN PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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