Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11031706October 4, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DAVE SINCLAIR LINCOLN SOUTH IN ST LOUIS, MISSOURI WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BY LETTER. THE CONTACT EXPERIENCED THE FAILURE OF THE AIR BAG INDICATOR ILLUMINATING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT A SUPPORT ASSEMBLY SEAT TRACK REPLACEMENT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 55,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN CONSUMER STATED THERE WAS NO INDICATION THAT ANYTHING WAS WRONG WITH THE AIR BAG INDICATOR. UPDATED 7/25/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031727October 4, 2017
AIR BAGS
TAKATA RECALL I RECEIVED A RECALL NOTICE FROM LINCOLN IN JUNE OF 2016. REPLACEMENT PARTS ARE STILL NOT AVAILABLE IN OCTOBER OF 2017. I UNDERSTAND THE OLDER THE VEHICLE IS THE MORE LIKELY THERE IS TO BE A PROBLEM. THE CAR ONLY HAS 75000 MILE AND WE PLAN TO DRIVE IT SEVERAL MORE YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030949September 28, 2017
AIR BAGS
LETTER FROM CONGRESSMAN HICE ON BEHALF OF CONSTITUENT RE VEHICLE UNSAFE TO DRIVE DUE TO THE SAFETY RECALL NOTICE ON PASSENGER AIRBAG 2012 MKZ. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEED A REASONABLE AMOUNT OF TIME. UPDATED 09/28/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023752September 16, 2017
AIR BAGS
TAKATA RECALL: DRIVING THE AFFECTED CAR IS A LIABILITY AND POSES A DANGER TO BOTH THE DRIVER AND ANY PASSENGERS. NO MEASURES TO RECTIFY THE SITUATION HAVE BEEN TAKEN ON THE PART OF THE MANUFACTURER TO REDUCE THE RISK FOR THE VEHICLE OWNER SINCE THE RECALL DATE OF JUN 01 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023382September 13, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
UNABLE TO SECURE VEHICLE. FRONT DRIVER SIDE DOOR WILL NOT LOCK/UNLOCK BY USING ANY ELECTRIC METHOD OR BY USING KEY MECHANICALLY IN EXTERIOR DOOR LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022578September 11, 2017
STEERING
POWER STEERING ASSIST CONTROL MODULE CAUSING VEHICLE TO LOSE STEERING ABILITY WHILE IN MOTION; PRODUCING HIGH RISK OF ACCIDENT. WHILE TURNING VEHICLE STEERING GAVE OUT ALMOST CAUSING A ACCIDENT LUCKILY NO OTHER CAR WAS ONCOMING. FAULTY DESIGN RECALLS ON MOST LINCOLN THAT YEAR FOR SAME PROBLEM. THE 2013 MKZ HYBRID NEEDS TO BE ADDED TO THE RECALL. THIS SHOULD BE A HIGH PRIORITY BEFORE THERE IS A FATALITY. FEEL FREE TO CALL ME [XXX] OR EMAIL AT [XXX]. I'M AM VERY CONCERN AND WOULD LIKE UPDATE ON THIS ISSUE. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022290September 8, 2017
SEAT BELTS
SEATBELT LOCKS UP AND DOES NOT ALLOW FOR DRIVER TO BUCKLE UP. HAPPENS AT VARIOUS TIMES WHILE VEHICLE IS ON OR OFF., BOTH ON PARK POSITION AND OR DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022372September 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FORD LINCOLN, INC, 2828 US-50, PUEBLO, CO 81008 (719) 545-0192) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021866September 6, 2017
AIR BAGS
AIRBAGS RECALLS NOT FIX YET, I NEED TO KNOW WHO IS RESPONSIBLE TO SOLVE THIS ISSUE. PASSENGER FRONTAL AIRBAG INFLATOR. PLS NOTE NOTHING HAPPEN. I JUST NEED RECALL FIX BEFORE SOMETHING PREVENT IT CATASTROPHIC HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021483September 5, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BONNELL FORD (LOCATED AT 353 CAMBRIDGE ST, WINCHESTER, MA 01890-2340, PHONE NUMBER: (781) 729-4800) CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021560September 5, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. AS A RESULT, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. A POLICE REPORT WAS NOT FILED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED TWICE. THE VEHICLE WAS STILL OPERABLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11021628September 5, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ HYBRID. WHILE STATIONARY, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AFTER THE CONTACT DEPRESSED THE BRAKE PEDAL. THE CONTACT CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, AND PELVIS. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO SANTA MONICA FORD LINCOLN OF SANTA MONICA, CALIFORNIA. THE DEALER REQUESTED THAT THE COMPUTER SOFTWARE IN THE VEHICLE BE EXAMINED. THE BODY OF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11021291September 3, 2017
AIR BAGS, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHILE CAR IS IN MOTION THE AIRBAG WARNING LIGHT SUDDENLY GOES ON AT THE SAME TIME THE AIR CONDITIONING GOES OFF AND WILL NOT GO BACK ON. SIMULTANEOUSLY THE RADIO AND POWER WINDOW AND POWER SEATS AND POWER MIRROR STOP WORKING. TO DATE THIS HAS HAPPEN APPROXIMATELY EIGHT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021168September 2, 2017
STEERING
WITH THE V6 TWIN TURBO EQUIPPED FRONT WHEEL DRIVE MKZ YOU GET AN EXTRA TRILL IN ADDITION TO THE FAST ACCELLERATION . THE TORQUE STEER PROBLEM IS SO BAD THE STEERING WHEEL SNAPS OUT OF YOUR HAND AND JUMPS INTO THE ON COMMING LANE ! IF YOUR LOOKING FOR AN EXCITING CAR TO DRIVE, THIS IS IT !!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021077September 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO GERMAIN LINCOLN (13303 TAMIAMI TRAIL N, NAPLES, FL 34110) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE AND THEY WOULD CALL THE CONTACT ONCE PARTS ARRIVED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY DID NOT KNOW WHEN PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020592August 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER FORD OF PORT RICHEY LOCATED AT 10715 US-19, PORT RICHEY, FL 34668; (727) 868-9545 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020631August 30, 2017
AIR BAGS, ELECTRICAL SYSTEM
4 TIMES SINCE CAR WAS BRAND NEW I HAVE HAD TO CONTACT DEALER AND CORPORATE LINCOLN ABOUT THE SAME VERY DANGEROUS REOCCURRING PROBLEM. THEY CONTINUE TO NOT BE ABLE TO FIX. THE PROBLEM HAPPENING,AND AGAIN TODAY IS THAT THE AIRBAG WARNING LIGHT GOES ON AND THE AIR CONDITIONING STOPS WORKING AND THE POWER WINDOWS WON'T OPEN ON PASSENGER SIDE AND THE RADIO WON'T GO ON AND POWER DRIVERS SEAT MOVE BACK AND FORTH ON ITS OWN WHILE DRIVING!!!! PROBLEMS HAPPEN BOTH WHILE DRIVING AND IN STATIONARY POSITION. THIS HAS HAPPENED SINCE APPROXIMATELY JULY 2015 THROUGH TODAY AUGUST 2017. DEALER AND LINCOLN ARE BECOMING LESS AND LESS AMICABLE IN HELPING US GET THE CAR REPAIRED AND PROVIDE LOANER VEHICLE EVEN THOUGH IT IS UNDER FULL WARRANTY WITH ONLY 23000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020524August 30, 2017
AIR BAGS
RECALL 16S26 FOR MY VEHICLE STILL DOES NOT HAVE AN EXPECTED FIX DATE. PARTS ARE STILL NOT AVAILABLE. I NEED TO SELL MY VEHICLE AND THE APPRAISAL VALUE HAD BEEN DROPPED BY $2000 DUE TO DEALERS NOT HAVING PARTS TO FIX THEM. THEY DO NOT REALLY WANT TO TAKE THEM IN TRADE SINCE THEY CAN NOT SELL A RELIABLE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020101August 28, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GRAPE VINE FORD LINCOLN OF GRAPE VINE, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020008August 27, 2017
AIR BAGS
TAKATA RECALL: I WANT TO PURCHASE A NEW CAR BUT BECAUSE THIS RECALL IS LISTED ON IT FOR SO LONG A PERIOD NOW, NO DEALERSHIP IS WILLING TO OFFER ME ANY AMOUNT CLOSE TO WHAT MY CAR WOULD BE VALUED OTHERWISE AS A TRADE-IN. THERE IS SOMETHING VERY WRONG WITH THE FACT THAT I AM BEING SEVERELY FINANCIALLY PUNISHED BECAUSE OF THIS RECALL. WE ARE TALKING MANY THOUSANDS OF DOLLARS HERE. I VERY MUCH WANT TO KNOW MY LEGAL RIGHTS IN THIS MATTER. I ALSO BELIEVE THAT DEALERS ARE PURPOSELY USING THIS AS A WAY TO PRESSURE POTENTIAL BUYERS LIKE MYSELF INTO DUMPING THEIR VEHICLES BECAUSE THEY FEEL HELPLESS IN THIS SITUATION. I ANXIOUSLY AWAIT A REPLY AND A SOLUTION TO THIS AS SOON AS POSSIBLE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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