Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11166351January 10, 2019
STEERING
WHILE DRIVING THE FRONT TIRES ABRUPTLY PULL LEFT OR RIGHT, REGARDLESS OF STEERING WHEEL POSITION (STRAIGHT OR TURNING), SPEED (25MPH OR 65MPH), OR ROAD CONDITIONS (SMOOTH OR BUMPY). ALSO, RECEIVED RANDOM ALERTS TO KEEP HANDS ON THE STEERING WHEEL WHEN MY HANDS HAD NEVER LEFT THE STEERING WHEEL. THE ALERTS STOPPED BUT THE STEERING/WHEEL POSITION ISSUE REMAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163838December 28, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED BRINSON FORD AT 903-874-8880 (LOCATED AT 1951 MARTIN LUTHER KING JR. BLVD, CORSICANA, TX 75110) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163758December 27, 2018
STRUCTURE:BODY
FAILURE OF DRIVER'S INSIDE DOOR HANDLE: WHEN ATTEMPTING TO EXIT MY CAR, THE DOOR HANDLE'S MECHANISM SUDDENLY FAILED AND I WAS UNABLE TO EGRESS THE VEHICLE AND I CAME CLOSE TO PANICKING. SO I WAS FORCED TO EXIT VIA THE PASSENGER DOOR WHICH WAS VERY DIFFICULT CLIMBING OVER THE CENTER CONSOLE. AFTER TALKING TO THE LINCOLN ASSISTANT SERVICE MANAGER AND RESEARCHING THE INTERNET, I QUICKLY LEARNED THAT FORDS, INCLUDING LINCOLNS, HAVE AN EXTREMELY HIGH FAILURE RATE OF THIS PART. HE SAID THAT THE ALTERNATIVE TO CLIMBING OUT THE PASSENGER'S DOOR WAS TO LOWER THE DRIVER'S WINDOW AND OPEN THE DOOR BY PULLING ON THE OUTSIDE HANDLE WHICH CAN ALSO BE A DIFFICULT MANEUVER. BUT WHETHER AN EMERGENCY OR NOT, THAT IS CERTAINLY NOT THE FIRST THING THAT COMES TO MIND. HAD I BEEN IN AN ACCIDENT OR THE CAR CAUGHT FIRE REQUIRING IMMEDIATE EXIT, IN ALL LIKELIHOOD, I WOULD HAVE LIKELY DIED. BECAUSE OF THIS FREQUENT PART FAILURE AND THE LIKELIHOOD OF INJURY OR DEATH, I FIND IT VERY DIFFICULT TO FATHOM THAT YOUR AGENCY HASN'T ISSUED AN URGENT RECALL ON THIS PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163120December 22, 2018
AIR BAGS
TAKATA RECALL. WE/VE BEEN WAITING FOR OVER TWO YEARS TO GET OUR CAR REPAIED. WHEN COMPLAINING TO LINCOLN, THEY OFFERED A LOANER. HAVE CALLED THE 2 CLOSEST DEALERS, AND THEY HAVE NO LOANERS AVAILABLE. LINCOLN GIVES US THE RUN AROUND. MY GOD, THEY'RE IN THE CAR BUSINESS AND I CAN'T BELIEVE THEY DON'T HAVE LOANERS AVAILABLE. MY WIFE IS SCARED TO DEATH TO RIDE IN THIS CAR. CAN YOU HELP US?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162769December 20, 2018
STEERING
WHEN I READ ABOUT THE STEERING WHEEL BOLT RECALL IN JUNE 2018 I CHECKED THE CONDITION OF MY STEERING WHEEL BOLT AND DISCOVERED IT WAS LOOSE AND WAS THE BAD DESIGN THAT WAS BEING RECALLED. I WAITED FOR A RECALL NOTICE THAT NEVER CAME AND WHEN I CHECKED WITH DEALER IN DECEMBER 2018 THEY INFORMED ME THAT MY CAR WAS NOT ON THE RECALL LIST. I HAVE PURCHASED A NEW BOLT AND WILL INSTALL MYSELF. HOWEVER, I AM STILL QUITE CONCERNED THAT SOMEONE MAY STILL BE AT RISK OF INJURY. IT APPEARS TO ME THAT THE ORIGINAL NOTIFICATION BY FORD LISTS THE PRODUCTION DATES THAT INCLUDE MY VEHICLE. I PERSONALLY OBSERVED THE LOOSE STEERING BOLT ON MY VEHICLE AND BAD DESIGN. FOR SOME REASON, NOT ALL OF THE AFFECTED VEHICLE OWNERS ARE BEING INFORMED OF A PROBLEM . I PURCHASED THIS VEHICLE IN MARCH OF 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162581December 19, 2018
FUEL/PROPULSION SYSTEM
UPON STARTING THE VEHICLE, WHEN I PUT THE CAR IN REVERSE ORDER DRIVE IN LOW SPEED OR GETTING INTO GEAR THE CAR SPUTTERS. IT STALLS AND POWERS OFF, CREATING A HAZARD. IT IS BEGINNING TO HAPPEN MORE FREQUENTLY. IT WILL ACT AS IF IT IS NOT RECEIVING FUEL AND IT MAKES ME RESTART IT. MOST OCCURS IN PARKING LOTS OR DRIVEWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161570December 18, 2018
AIR BAGS, STRUCTURE
2007 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER DECLINED TO HAVE THE AIRBAG REPLACED DUE TO THE DEALER DAMAGING A DECORATIVE PIECE THAT WOULD LEAVE AN OPEN HOLE IN THE DASHBOARD. THE CONSUMER OPTED TO WAIT UNTIL THE DEALER LOCATED A REPLACEMENT DECORATIVE PIECE, WHICH HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161455December 14, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161116December 13, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FOX FORD LINCOLN (2501 N ELSTON AVE, CHICAGO, IL 60647, (773) 687-7800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160690December 11, 2018
AIR BAGS
MY FRONT PASSENGER AIR BAG LIGHT COMES ON SAYING IT ISN'T FUNCTIONING - HAS HAPPENED SINCE I BOUGHT THE CAR IN 2014, BUT I NEVER NOTICED UNTIL WARRANTY WAS OVER (ONLY HAPPENS IF SOMEONE SITS IN SEAT, WHICH IS NOT OFTEN). I DO NOT SEE ANY RECALL -AND WONDER IF THISIS SOMETHING I HAVE TO HAVE FIXED AT MY OWN COST AS DEALER SAID "TOO BAD". NO PROBLEMS AS OF YET, BUT WORRIED A PASSENGER CAN BE HURT BADLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157277December 10, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN JUNE OF 2016. THE DEALER (FORD LINCOLN OF FRANKLIN, 1129 MURFREESBORO RD, FRANKLIN, TN 37604) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157282December 10, 2018
AIR BAGS
TAKATA RECALL: THERE IS ONLY ONE LINCOLN DEALER REMAINING IN CENTRAL MASSACHUSETTS AND THEY KEEP TELLING ME THAT THERE ARE NO REPLACEMENT AIRBAGS FOR A 2010 MODEL LINCOLN MKZ SEDAN.WE HAVE BEEN TRYING TO SCHEDULE AN APPOINTMENT SINCE JULY 2017 AND I CALL MONTHLY AND KEEP GETTING THE SAME ANSWER. TIME TO ESCALATE THIS TO NHTSA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156330December 10, 2018
AIR BAGS
2010 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157170December 9, 2018
SERVICE BRAKES
WENT TO STOP IN WINTER CONDITIONS AND THE BRAKE PEDAL WENT TO THE FLOOR. ALMOST REAR ENDED THE CAR AT THE STOP SIGN, HAD TO GO TO THE SHOULDER TO AVOID HITTING THEM. NOW THE ABS, TRACTION CONTROL, AND BRAKE SYSTEM LIGHT COME ON AS SOON AS I REACH 15 MPH. I HAVE HAD ALL THE ROTORS, CALIPERS, AND BREAK PADS REPLACED. STILL HAVING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156474December 6, 2018
AIR BAGS, SEATS
THE HEATING ELEMENT IN THE DRIVER'S SEAT IS KNOWN TO GO BAD IN THE 2007 MODELS AND I THINK SOME 2008 FORD MODELS VEHICLE ALSO. WHEN I PUSH THE ELECTRIC HEAT SEAT BUTTON IT WILL TURN RED FOR A MINUTE BUT THE HEATING ELEMENT WILL NOT WORK IN THE BACK OR IN THE SEAT AREA OF THE DRIVER'S SIDE. OTHER PEOPLE I KNOW HAVE HAD THE SAME PROBLEM WITH THEIR FORD SAME HERE DIFFERENT MODEL AND MAKE AND HAVE FOUND THE SOLUTION TO BE A NEW WIRING HARNESS / CONNECTOR TO REPLACE THE FACTORY ONE APPARENTLY ONE OF THE WIRES BURNT OUT FROM THE FACTORY CAUSING IT TO SHORT. ARE VIDEOS OF THIS ON YOUTUBE THANK YOU FOR ANY AND ALL HELP. IT STARTED BY GETTING EXTREMELY HOT AND TURNING OFF REALLY QUICK ON ITS OWN AND EVERY TIME AFTER THAT TURNING OFF QUICKER AND QUICKER UNTIL IT WOULD NOT TURN BACK ON ONLY SHOW THE RED LIGHT FOR A BRIEF MINUTE.......... I HAVE ENCLOSED PICTURES INFORMATION FOR THE AIRBAGS ON THE PASSENGER SIDE THAT ARE SUGGESTED TO BE REPLACED AGAIN ANY HELP IN RESOLVING THESE PROBLEMS WOULD BE GREATLY APPRECIATE IT THANK YOU FOR THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156654December 6, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2010 LINCOLN MKZ. WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED AND TURNING LEFT, THE FRONT DRIVER'S SIDE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. *TT CONSUMER STATED VEHICLE WAS A TOTAL LOSS. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11155839December 4, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
VEHICLE SUDDENLY DIES WHEN DRIVING WITHOUT WARNING. I PURCHASED THE VEHICLE ONE MONTH AGO. BROUGT IT TO THE DEALER FOR THE BOLT RECALL AND STALLED WHILE DEALER WAS TRYING TO PULL IT INTO THE BAY. AFTER THAT POINT, THE VEHICLE DIED WHILE DRIVNG ON NUMEROUS OCCASIONS. WENT TO THE MECHANIC ONE TWO OCCASIONS AND NO CODES PULLED. CALLED DEALER AND THEY SAID I NEEDED TO GO TO A FORD DEALER. WENT TO FORD DEALER ONE CODE PULLED (FUEL INJECTOR) WAS REPLACED RECOMMENDED I CHANGE TRANSMISSION FLUID AND REPLACE BATTERY WHICH I AGREED TO. FORTY MINUTES AFTER LEAVING DEALER AS I WAS OULLING OUT OF A PARKIGN LOT THE CAR SUDDENLY DIED AGAIN ALMOST CAUSING ME TO BE HIT BY A BOX TRUCK BEHIND ME. THE CAR IS BACK AT THE DEALER AND ONCE AGAIN NO CODES ARE COMING UP AND THEY SAID THEY CANNOT DUPLICATE THE ISSUE. WENT ONTO MKZ FORUMS AND THIS APPEARS TO BE A PROBLEM NOT ADDRESSED WHICH IS CAUSING A SIGNIFICANT SAFETY CONCERN FOR BOTH MYSELF AND OTHERS SINCE THERE ARE NO ANSWERS TO WHY THIS IS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155907December 4, 2018
STEERING
ELECTRICAL STEERING RACK NOT WORKING , HAD TO REPLACE. MKZ 2014
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155779December 3, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CLONINGER FORD (1001 JAMESTOWN RD, MORGANTON, NC 28655, (877) 244-0497) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154736November 29, 2018
AIR BAGS
HAVE HAD CAR FOR EIGHT YEARS AND STILL HAS NOT BEEN FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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