Lincoln MKX Complaints (2008)

253 consumer complaints on file.

#11100187June 6, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PHIL FITTS FORD & LINCOLN, 3250 WILMINGTON RD, NEW CASTLE, PA 16105, (888) 650-2917) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100017June 5, 2018
AIR BAGS
TAKATA RECALL HOW MANY YEARS WILL THIS TAKE? I AM LOSING MONEY!! I CAN'T HAVE A PASSENGER!!!! I AM IN A HIGH RISK ENVIRONMENT!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099065May 31, 2018
AIR BAGS
TAKATA RECALL: THERE HAS BEEN A SAFETY RECALL FOR THE AIR BAG IN MY CAR SINCE 2016. I HAVE RECEIVED NOTICES THAT A REPLACEMENT WILL BE AVAILABLE IN SPRING 2018 AND THAT NO-ONE CAN RIDE IN THE PASSENGER SEAT FOR SAFETY REASONS. I HAVE CALLED THE DEALER A COUPLE OF TIMES AND THEY HAVE STATED THAT THE PART IS NOT IN. TOMORROW WILL BE JUNE, AND I FEEL THIS IS AN UNREASONABLE WAIT TIME FOR ME TO ALLOW SOMEONE TO SIT IN THE PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096870May 19, 2018
AIR BAGS
TAKATA RECALL I RECEIVED A NOTICE OVER A YEAR AGO THAT MY 2008 LINCOLN MKX HAD BEEN RECALLED DUE TO SAFETY RECALL 16S26-PASSENGER AIRBAG INFLATOR REPLACEMENT. THE AIRBAGS COULD RUPTURE AND MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096581May 17, 2018
AIR BAGS
TAKATA RECALL. IT HAS BEEN ALMOST 2 YEARS AND I AM STILL WAITING ON THIS. WILL THERE BE ANY COMPENSATION FOR NOT BEING ABLE TO DRIVE PASSENGERS UNLESS THEY SIT IN THE BACK? NOT SATISFIED WITH LINCOLN AND DEALERSHIP RESPONSE. IF THEY HAD TO PROVIDE LOANERS TO ALL OF US I WOULD BET THAT THE PARTS AND INSTALLATION WOULD HAVE BEEN EXPEDITED. WHAT WILL BE DONE TO RECTIFY THIS AND PREVENT SUCH LONG-TERM INCONVENIENCES IN THE FUTURE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093796May 14, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (SOUTHWORTH FORD, 1430 N BALDWIN AVE, MARION, IN 46952, (765) 662-2561) WAS UNABLE TO VERIFY WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091631May 3, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SUNLAND FORD (15330 PALMDALE RD, VICTORVILLE, CA 92392, (760) 241-7751), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084916April 13, 2018
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL: SINCE RECEIVING OUR AIRBAG RECALL (OVER 1 YEAR AGO) WE HAVE BEEN TO OUR LOCAL DEALERSHIP OVER 3 TIMES AND NO PARTS ARE AVAILABLE TO FIX THE RECALL AND DRIVING THE VEHICLE CAN CAUSE DEATH. LOCAL DEALERSHIP STATED NO DATE FOR PARTS WAS GIVEN BY FORD. CONTACTED FORD AND NO DATE GIVEN AND NO RESOLUTION TO FIX VEHICLE WHICH IS NOT DRIVABLE WITHOUT THE RISK OF DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083284April 4, 2018
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. WHILE DRIVING VARIOUS SPEEDS, ON AN INCLINE OR DECLINE, THE VEHICLE DID NOT RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE JERKED AND WOULD NOT ACCELERATE FORWARD IN STOP AND GO TRAFFIC. FURTHERMORE, THE CHECK ENGINE INDICATOR ILLUMINATED BRIEFLY AND THE RPMS RAPIDLY INCREASED. ROB SIGHT FORD IN KANSAS CITY, MISSOURI WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL FOR THE FAILURE. IN ADDITION, THE DEALER OFFERED TO PROVIDE DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: CAS-14516361. THE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081898March 28, 2018
AIR BAGS
THE AIRBAGS FOR MY CAR HAS A RECALL. IT HAS NO REMEDY AFTER YEARS. WHAT SHOULD I BE DOING TO PROTECT MYSELF AND OTHERS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078973March 13, 2018
AIR BAGS
WE WERE NOTIFIED ON 05/31/2016 THAT THE AIR NEEDED TO BE REPLACED BUT THERE HAS BEEN NO ATTEMPT BY FORD TO REPLACE THE BAG. THEY SAY RECALL STATUS INCOMPLETE REMEDY NOT AVAILIABLE YET. THATS BEEN ALMOST 2 YEARS AGO .UMMARY: PASSENGER AIRBAG INFLATOR REPLACEMENT SAFETY RISK: THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO DIRS 17E001, 17E002, 17E003. FORD IS NOT AWARE OF ANY REPORTS OF ACCIDENT OR INJURY RELATED TO THIS CONDITION. REMEDY: OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE THEIR PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. THERE WILL BE NO CHARGE FOR THIS SERVICE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076101March 3, 2018
AIR BAGS
IN JULY 2016 I RECEIVED AN ***IMPORTANT SAFETY RECALL*** NOTICE. IT WAS LABELED AS SAFETY RECALL 16S26/ NHTSA RECALL 16V-384 FOR OUR 2008 LINCOLN MKX. THE LETTER GAVE NOTICE OF THAT THE VEHICLE'S PASSENGER FRONTAL AIRBAG INFLATOR MAY RUPTURE IN AN EVENT OF A CRASH NECESSITATING AIRBAG DEPLOYMENT. THE LETTER GAVE INSTRUCTION TO TAKE THE VEHICLE TO THE LOCAL LINCOLN DEALER TO HAVE THE AIRBAG(S) REPLACED, FREE OF CHARGE. I HAVE TAKEN THE VEHICLE TO THE LOCAL LINCOLN DEALER EVERY OCT/NOV OF EVERY YEAR SINCE RECEIVING THE NOTICE, BUT AT EACH VISIT I AM TOLD THAT THE AIRBAG CAN NOT BE REPLACED BECAUSE IT IS NOT IN STOCK AND THAT THE DEALER IS WAITING FOR FORD TO DISTRIBUTE THE RECALLED AIRBAGS FOR REPLACEMENT. I WAS FURTHER INSTRUCTED BY THE DEALER TO CALL FORD CUSTOMER SERVICE AT 800-392-FORD(3673) TO REQUEST FURTHER INFORMATION ON WHEN I CAN REPLACE THE RECALLED AIRBAG. OVER THE PHONE, FORD INSTRUCTED THAT I CONTINUE BRINGING THE CAR TO THE DEALERSHIP UNTIL OTHERWISE THEY HAVE NEW AIRBAGS IN STOCK. WE DRIVE THIS VEHICLE EVERY DAY AND MOST OF THE TIME WITH A SPOUSE OR MINOR CHILD IN THE PASSENGER'S SEAT. SINCE WE PURCHASED THE VEHICLE FROM FORD ON MAY 27, 20112, WE DRIVE ON STREETS AND HIGHWAYS FOR BOTH SHORT AND LONG DISTANCES. THE VEHICLE HAS NOT BEEN IN AN ACCIDENT DURING OUR OWNERSHIP. I HAVE SINCE RECEIVED A DUPLICATE LETTER DATED DECEMBER 2017. AND AGAIN I BROUGHT THE VEHICLE TO THE FORD DEALERSHIP. AND AGAIN I WAS TOLD THE REPLACEMENT AIRBAG WAS NOT IN STOCK. AND AGAIN I WAS TURNED AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075708March 1, 2018
AIR BAGS
"TAMARA RECALL" I HAVE BEEN WAITING ON A RECALL REGARDING THE AIRBAGS FOR OVER A YEAR. I WOULD LIKE TO SECURE MY VEHICLE, AS MY CHILDREN ARE DRIVEN IN THE VEHICLE REGULARLY. THIS IS NOT SOMETHING THAT O WANT TO CONTINUE TO WORRY ABOUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074850February 28, 2018
AIR BAGS
2008 LINCOLN MAX. CONSUMER WRITES IN REGARDS TO PASSENGER AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO BE COMPLETED. *JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073911February 20, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HENDERSON FORD (810 RIDGE RD, WEBSTER, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073061February 15, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FAMILY FORD-LINCOLN OF MARIETTA AT (740) 373-3431 (LOCATED AT 909 PIKE ST, MARIETTA, OH 45750) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071468February 8, 2018
AIR BAGS
LETTER FROM CONGRESSMAN WITTMAN ON BEHALF OF CONSTITUENT RE 2008 LINCOLN MKX SAFETY RECALL PASSENGER SIDE AIRBAG. *LD THE CONSUMER REQUESTED TO BE PROVIDED A RENTAL VEHICLE UNTIL THE RECALL COULD BE COMPLETED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066840February 3, 2018
AIR BAGS
TAKATA RECALL RECEIVED RECALL NOTICE IN JULY 2006. IT'S NOW FEB 2018. RECENT LETTER FROM LINCOLN INSTRUCTES ME NOT TO USE PASSENGER SEAT. PROBLEM GOING ON 2 YEARS AS OF JULY 2018. WHAT GIVES? NOW I CAN'T USE PASSENGER SEAT PER LINCOLN. THIS IS RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066542February 1, 2018
AIR BAGS
TAKATA RECALL I LIVE IN A HIGH HEAT AREA AND I HAVE BEEN WAITING 1 1/2 YEARS FOR REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064638January 24, 2018
VISIBILITY/WIPER
SUNROOF EXPLODED WHILE DRIVING ON EXPRESSWAY. IT WAS MID AFTERNOON AND TEMPERATURE WAS ABOUT 72 DEGREES. VEHICLE IS HOUSED IN A GARAGE MOST OF THE TIME. LUCKILY SUN SHADE WAS CLOSED. INSURANCE COVERED COST WHICH WAS $1,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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