Lincoln MKX Complaints (2007)

298 consumer complaints on file.

#10734387July 15, 2015
FUEL/PROPULSION SYSTEM
I AM ORIGINAL OWNER OF 2007 MKX. RECEIVED RECALL NOTICE IN DEC.2014. UNABLE TO GET VEHICLE TO DEALERSHIP UNTIL 02/03/15. I HAVE NOT HAD MY VEHICLE SINCE THAT DATE. CORROSION AT FUEL TANK AND LEAKING. DLR INFORMED ME THE VEHICLE CANNOT BE DRIVEN. HE HAD NO IDEA WHEN THE PART(S) WOULD BE AVAILABLE. IT WOULD BE MONTHS. I WAS PROVIDED INITIALLY WITH VEHICLE FROM DEALERSHIP. AFTER WEEK OR SO I WAS HANDED OVER TO RENTAL AGENCY AT FORD'S EXPENSE. I AM NOW IN MY 3RD VEHICLE AS OF JUNE. HAVE CONTACTED FORD MOTOR COMPANY NUMEROUS TIMES SINCE EARLY FEB. WHO APOLOGIZES PROFUSELY AND SAY THEY DO NOT KNOW WHEN TANKS WILL BE AVAILABLE. THEY ARE AT MERCY OF THEIR SUPPLIER. NO DATES MAYBE LATE SUMMER. RECALL NOTICE INDICATES 3RD QTR. DEALERSHIP AS OF 7/7/15 SAYING FOURTH QTR. NO EXACT DATE OR TIME. I PURCHASED THAT VEHICLE FOR INTENDED USE WITH BUSINESS AND FAMILY. FAMILY MEMBERS UNDER 25 AND FREQUENT OUT OF TOWN FAMILY GUESTS CANNOT DRIVE THE RENTAL AND UNTIL EARLY JUNE PREVIOUS VEHICLES I HAD DID NOT MEET MY BUSINESS NEEDS. THIS HAS BEEN AN UNREASONABLE AND UNACCEPTABLE AMOUNT OF TIME. I AM VERY CONCERNED HOW MY VEHICLE WILL OPERATE AFTER HAVING BEEN IDLE FOR MANY MONTHS, NEARLY A YEAR. FORD MOTOR SHOULD PURCHASE THESE VEHICLES AT FMV WITH ADDITIONAL AMOUNT COVERING THE RENTAL PAYOUTS AND THE INCONVENIENCE THROUGH THEIR UNKNOWN REPAIR DATE. THEY MIGHT STILL HAVE SATISFIED CUSTOMERS. ONLY OFFER THEY HAVE COME UP WITH IN EARLY APRIL HAS BEEN DEALER VALUE + $2500.00 TOWARDS ANOTHER FORD PRODUCT. NOT ACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725007June 10, 2015
AIR BAGS, FUEL SYSTEM, GASOLINE
LETTER FROM SENATOR KLOBUCHAR ON BEHALF OF CONSTITUENT RE AN AIR BAG RECALL OF HIS LINCOLN MKX (ATTN: CACJE HENDERSON). *SMD THE CONSUMER STATED HE RECENTLY CAME ACROSS A RECALL CONCERNING A POSSIBLE FUEL TANK CORROSION LEAK; RECALL # 14V682000. THE CONSUMER STATED HE WAS NEVER NOTIFIED ABOUT THE RECALL. *JB THE REQUESTED TO HAVE THE AIR BAG DEACTIVATED. UPDATED 09/19/16.*JB UPDATED 12/14/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724552June 10, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER WAS UNABLE TO SERVICE THE RECALL FOR MONTHS DUE TO THE MANUFACTURER NOT NOTIFYING THEM OF THE RECALL. THE CONTACT DID NOT RECEIVE A LETTER FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/27/15*CN UPDATED 10/19/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724294June 9, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT A CRACK AND EXCESSIVE CORROSION DEVELOPED ON THE FUEL LINES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INDICATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR FURTHER INSPECTION AND DIAGNOSIS. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,895.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716232May 13, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE PARKED, THERE WAS A FUEL ODOR OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE AND WOULD NOT BECOME AVAILABLE DUE TO THE MANUFACTURER OF THE PART NO LONGER BEING IN BUSINESS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715143May 7, 2015
ELECTRICAL SYSTEM
MULTIPLE LOW BEAM HEADLAMP HARNESS PLUGS HAVE MELTED. OTHER RUNNING LIGHT PLUGS HAVE ALSO SHOWN HEAT DAMAGE AND CAUSED THE LIGHT TO FAIL TO WORK. BULBS ARE NOT FAILING BUT THE RECEPTACLE/PLUG WHERE THEY CONNECT TO THE VEHICLE SHOWS HEAT DAMAGE AND MELTING UNTIL THE LIGHT LOOSES CONNECTION. I HAVE REPLACED BOTH LOW BEAM HEADLIGHT PLUGS ALREADY AND AM GETTING READY TO REPLACE THEM AGAIN. THIS BULB/PLUG DESIGN PROBABLY AFFECTS OTHER MODELS AND PROBABLY OTHER MANUFACTURERS TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700942March 22, 2015
ENGINE AND ENGINE COOLING, POWER TRAIN
LEAKING TRANSMISSION FLUID FROM FRONT OF VEHICLE BY RADIATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695010March 18, 2015
FUEL/PROPULSION SYSTEM
BROUGHT OUR 2007 LINCOLN MKX INTO THE DEALERSHIP IN EARLY 2014 COMPLAINING OF A GAS SMELL. WE WERE TOLD THAT THE GAS CAP WAS PROBABLY NOT BEING CLOSED FULLY. BROUGHT IT BACK IN JANUARY 2015 AFTER WE RECEIVED THE RECALL NOTICE, AND WAS TOLD THAT THEY HAD TO KEEP THE CAR BECAUSE OF THE ODOR. WE JUST FOUND OUT THAT IT MAY NOT BE UNTIL THE SUMMER OR FALL OF 2015 THAT IT CAN BE FIXED. WE GOT AN AWFUL RENTAL CAR, WHICH WHILE PAID FOR BY FORD, IS FAR FROM THE CAR WE BOUGHT. I'M INCREDULOUS THAT FORD A) CAN'T SIMPLY REPLACE THE FUEL TANK AND BRACKETS, B) HAS ALREADY TAKEN TWO MONTHS AND MAY TAKE SIX MORE, AND C) WON'T PROVIDE A COMPARABLE LOANER VEHICLE. DOESN'T FORD HAVE AN OBLIGATION, LEGALLY AND MORALLY, TO FIX THE PROBLEM EXPEDITIOUSLY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694052March 13, 2015
FUEL/PROPULSION SYSTEM
I PURCHASED MY 2007 LINCOLN MKX ON 12/01/2014 ON 12/13/2014 I FILLED MY GAS TANK DROVE HOME I WENT INSIDE FOR ABOUT 5 MINUTES WHEN I CAME OUT TO LOAD MY CAR FOR A TRIP I SMELLED A STRONG GAS ODOR. UPON FURTHER INSPECTION I FOUND THAT MY CAR HAD LEAKED GAS ALL OVER MY DRIVEWAY. THE LEAK WAS DUE TO A RECALLED GAS TANK. LINCOLN HAS SINCE HAD MY CAR. THAT WAS DECEMBER THIS IS MARCH. I TALKED TO LINCOLN THIS MONTH AND THEY ARE TELLING ME MY CAR WILL NOT BE FIXED UNTIL OCTOBER. THAT WILL BE 10 MONTHS IM PAYING FOR A PRODUCT I CANNOT USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693475March 11, 2015
ENGINE
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE PARKED, THE CONTACT NOTICED FLUID ON THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN DIAGNOSED THAT THE POWER TAKE UNIT FAILED AND CAUSED THE FLUID TO LEAK. THE VEHICLE WAS REPAIRED. THE POWER TAKE OFF UNIT WAS REPLACED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682595February 10, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681529February 5, 2015
SUSPENSION
APPROXIMATELY 18 MONTHS AGO, I HAD THE LOWER CONTROL ARM REPLACED ON MY VEHICLE, AS IT WAS FOUND TO BE FAULTY AND COVERED UNDER WARRANTY. WHEN REPLACED, I WAS TOLD THAT I SHOULD NOT EXPERIENCE ANY ADDITIONAL PROBLEMS WITH IT. TODAY, I TOOK MY CAR BACK TO THE DEALERSHIP, AND I WAS TOLD THAT THE CONTROL ARM WAS FAULTY AGAIN AND NEEDS TO REPLACED. THIS TIME, IT'S NOT COVERED UNDER WARRANTY. IN READING MANY OF THE COMPLAINTS ABOUT THIS PARTICULAR MODEL YEAR, I NOTICE THAT MANY PEOPLE HAVE HAD THE SAME ISSUE, WHICH LEADS ME TO BELIEVE THAT THERE IS A MANUFACTURER DEFECT IN THE PARTS BEING USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678201January 22, 2015
FUEL/PROPULSION SYSTEM
FUEL LEAK DURING MAINTENANCE INSPECTION, DEALERSHIP GROUNDED CAR AND DID NOT RETURN TO ME. PROVIDED SMALL RENTAL CAR AT LINCOLN EXPENSE. AWAITING PART EVER SINCE, WITH NO ESTIMATE OF AVAILABILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669658January 2, 2015
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE FUEL TANK WAS CORRODED AND LEAKING FUEL. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER INFORMED THAT THE PART WOULD NOT BE AVAILABLE UNTIL OCTOBER OF 2015. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654763November 13, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE FRONT DRIVER SEAT ADJUSTED FORWARD AND BACKWARD INDEPENDENTLY. IN ADDITION, ALL THE WINDOWS AND THE SUNROOF OPENED AND CLOSED INDEPENDENTLY WHEN UNLOCKING THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURES OCCURRED WHEN THE ENGINE WAS OFF. ALSO, WHILE DRIVING AT AN UNKNOWN SPEED, THE PASSENGER SIDE AIR BAG OFF WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,225. UPDATED 12/22/14*LJ THE CONSUMER HAS OWNED TO LINCOLN TOWN CARS THAT HAVE BOTH CAUGHT FIRE DUE TO THE IGNITION SWITCH. ONE VEHICLE CAUGHT FIRE TWICE. UPDATED 9/25/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648787October 20, 2014
FUEL/PROPULSION SYSTEM
I HAD NOTICED A FAINT GAS SMELL FROM MY 2007 MKX. FRI 10/17/14 AFTER FILLING UP MY GAS TANK AND PARKING AT WORK, I FOUND A PUDDLE OF GAS UNDERNEATH MY CAR. TOOK THE MKX TO MY MECHANIC AND FOUND THAT THE TANK IS RUSTING AND LEAKING AT THE SEAMS. $1600 FOR A NEW TANK BUT NONE ARE AVAILABLE. CALL FORD CONSUMER COMPLAINT LINE AND TOLD THERE IS NOT A RECALL AND FORD WOULD NOT REPLACE OR TAKE CARE OF THE PROBLEM. THERE ARE NUMEROUS BLOGS ABOUT THIS PROBLEM WITH THE FORD MKX AND EDGE CARS BUT BEING IGNORED BY FORD. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE TAKEN CARE OF BY FORD. DO CARS NEED TO EXPLODE, CATCH FIRE OR PEOPLE DIE BEFORE SOMETHING IS DONE? YOUR HELP IN GETTING THIS SAFETY ISSUE TAKEN CARE OF WOULD BE APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648830October 20, 2014
FUEL/PROPULSION SYSTEM
ABOUT 2 MONTHS AGO, THERE BEGAN A STRONG SMELL OF GASOLINE IN MY GARAGE IMMEDIATELY AFTER FILLING MY GAS TANK. AFTER THIS HAPPENING SEVERAL OTHER TIMES, I HAD THE CAR TESTED FOR A FUEL LEAK. A SMOKE TEST WAS PERFORMED AND NO LEAK WAS FOUND. UPON SEARCHING AN ANSWER TO THIS PROBLEM, IT HAS COME TO MY ATTENTION THAT THIS IS A COMMON ISSUE IN LINCOLN MKX AND FORD EDGE SUV'S MADE IN 2007 AND AFTER. THERE ARE MANY IN ONLINE FORUMS WHO HAVE BEEN TOLD THE UPPER PART ("NECK") OF THE GAS TANK HAS CORRODED CAUSING FUEL TO SPRAY ONTO THE CHASIS. THIS IS ALSO MY EXPERIENCE, AS I HAVE BEEN TOLD THE SAME THING BY MY MECHANIC. I BELIEVE THIS IS A SAFETY CONCERN. THE FUMES AFTER FILLING THE TANK IS NOT TOLERABLE AND NOT SAFE. WHETHER OR NOT THIS IS A FIRE HAZARD, I CAN ONLY SPECULATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644729October 15, 2014
FUEL/PROPULSION SYSTEM
STRONG SMELL OF GAS. FUEL TANK IS ROTTED ON THE SEEM. FORD SAYS IT IS NOT COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644220October 13, 2014
FUEL/PROPULSION SYSTEM
MY GAS TANK IS LEAKING, FORD HAS BEEN CONTACTED AND ARE UNABLE TO COME UP WITH A NEW GAS TANK. I AM BEING TOLD THE EARLIEST POSSIBLE DATE TO RECEIVE A TANK (NEW OR USED) WILL BE NOVEMBER 7, 2014 AND THAT IS NO GUARANTEE. THE GIRL I SPOKE WITH AT "FORD CLIENT SERVICES" MENTIONED THAT I SHOULD NOT BE DRIVING THE CAR. I BELIEVE THIS PROBLEM IS WIDESPREAD DUE TO THE LACK OF AVAILABILITY OF THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639214September 26, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE REFUELING THE VEHICLE, THE CONTACT NOTICED A FUEL LEAK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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