Lincoln MKS Complaints (2013)

142 consumer complaints on file.

#11140389October 15, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE THE CONTACT WAS DRIVING 40 MPH WITH THE SEAT BELT FASTENED, A DEER CRASHED INTO THE FRONT DRIVER'S SIDE CORNER PANEL, GRILL, WINDSHIELD, AND BUMPER. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE AIR BAGS IMPACTED THE CONTACT'S ABDOMEN AND PELVIC AREA, BUT THERE WERE NO INJURIES. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED AND SMOKE EMERGED FROM THE AIR BAGS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11140500October 15, 2018
STEERING
MY STEERING WENT BAD WHERE I COULDN'T STEER - IT WAS LOCKED. I HAD THE RACK & PINION REPLACED AND IT HAPPENED AGAIN. FOUND OUT THERE WAS A RECALL ON THE STEERING PROBLEM AND LINCOLN DEALERS ARE SAYING THAT IT'S TOO LATE TO COVER BECAUSE I HAVE 86,000 MILES. I SPENT OVER 2200 TO REPAIR THIS PROBLEM. I FEEL THEY NEED TO REIMBURSE ME BECAUSE THIS WAS A RECALL! HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133542October 5, 2018
ENGINE
KEYLESS IGNITION DEATHS, RINA & PASQUALE FONTANINI PASS RULES & REGULATIONS ON KEYLESS AUTOS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
2
#11130950September 24, 2018
STEERING
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN AND THE POWER STEERING FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SCHUMACHER LINCOLN OF DELRAY (2102 S FEDERAL HWY, DELRAY BEACH, FL 33483, (561) 454-1800) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE SHOULD BE INCLUDED IN THE RECALL AND IT WAS EXTREMELY UNSAFE TO DRIVE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD COVER $1,800 OF THE REPAIR COST. THE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120446August 16, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE AIR CONDITIONER UNIT. THE CONTACT NOTICED THAT THE AIR CONDITIONER WOULD CHANGE FROM COOL TO EXTREMELY HOT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GENE MESSER FORD OF AMARILLO (3400 SONCY RD, AMARILLO, TX 79119, (806)-355-7471) WHERE IT WAS DIAGNOSED THAT THE FRONT CONTROL INTERFACE MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098615May 29, 2018
ELECTRICAL SYSTEM, ENGINE
[XXX] DIED AS WELL AS 30 OTHERS LIKE GUINEE PIGS FOR BIG AUTO PROFIT OVER SAFETY. THEY HAD THE CHANCE TO REGULATE IN 2011 AND FAILED THANKS [XXX] CELL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
2
#11089531April 22, 2018
STEERING
I WAS DRIVING ON THE HIGHWAY AND THE POWER STEERING TOTALLY FAILED! I HAD TO QUICKLY GET TO AN EXIT AND HAVE MY VEHICLE TOWED ON THE BACK OF A FLATBED. I CHECKED THE RECALLS ON MY VEHICLE AND THERE IS AN OUTSTANDING ELECTRONIC STEERING RECALL, BUT SUPPOSEDLY THERE IS SOME WAY THAT LINCOLN/FORD CONNECTS THE VIN TO THE RECALL AND SAID THAT MY VEHICLE WAS NOT COVERED. I DON'T BELIEVE IT. MY VEHICLE IS UNDRIVEABLE. I NEED TO FIND OUT HOW THIS COULD HAPPEN AND HOW I CAN HAVE THE VEHICLE COVERED UNDER THE RECALL OF THE OTHER MODELS THAT ARE INCLUDED IN THE RECALL OF THE 2013 LINCOLN MKS!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064843January 25, 2018
ENGINE, UNKNOWN OR OTHER
SAFETY FEATURES FOR KEYLESS IGNITION EXIT FROM CAR FAILURE. NO AUDIBLE & NO ENGINE SHUT OFF 2 DEATHS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
2
#11056590December 26, 2017
STEERING
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING 30 MPH, THE ADVANCED SERVICE INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (TINDOL FORD, 1901 E. FRANKLIN BLVD, GASTONIA, NC 28054) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED DUE TO A BLOCKAGE TO THE POWER STEERING MODULE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054796December 14, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2013 LINCOLN MKS. WHILE DRIVING INTO A PARKING SPACE, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A CONCRETE BEAM. THE DRIVER SUSTAINED INJURIES TO BOTH KNEES, THE LEFT ARM, NECK, AND BACK. MEDICAL ATTENTION WAS RECEIVED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11033023October 12, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. AFTER STARTING THE VEHICLE AND PLACING THE VEHICLE IN DRIVE, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP ELECTRIC MODULE FAILED. WHILE ATTEMPTING TO HAVE THE VEHICLE REPAIRED, THE CONTACT WAS INFORMED BY KOONS SILVER SPRING FORD (3111 AUTOMOBILE BLVD, SILVER SPRING, MD 20904, (855) 765-9649) THAT THE PART HAD BEEN DISCONTINUED. THE CONTACT STATED THAT THE SUGGESTED REPLACEMENT PART WAS NOT COMPATIBLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005322July 14, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, THE CONTACT DETECTED A FUEL ODOR AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO DAVE SINCLAIR FORD (7466 S LINDBERGH BLVD, ST. LOUIS, MO 63125) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO VOGLER MOTOR COMPANY (1170 E MAIN ST, CARBONDALE, IL 62901) WHERE THE RECALL REPAIR WAS COMPLETED; HOWEVER, THE FAILURE RECURRED AND THE VEHICLE STALLED ONCE AGAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. VOGLER FORD STATED THAT THEY WOULD TOW THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991168May 23, 2017
STEERING
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL LOCKED WITHOUT WARNING. THE SERVICE ADVANCE TRACK AND POWER STEERING ASSIST FAULT INDICATORS ILLUMINATED. AS A RESULT, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE STEERING RETURNED TO NORMAL ONCE THE VEHICLE WAS RESTARTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970957April 6, 2017
ENGINE
MY PARENTS DIED DUE TO NHTSA NOT PASSING REGULATIONS ON KEYLESS IGNITION CAR SYSTEMS..(GOOGLE FONTANINI KEYLESS IGNITION DEATH) FOR FULL STORY. THIS WAS PREVENTABLE AND MORE DEATHS HAVE HAPPEN SINCE. WAKE UP AND PASS REGULATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
2
#10949713February 6, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THE VEHICLE STALLED RANDOMLY WITHOUT WARNING. OCCASIONALLY, THE VEHICLE WOULD NOT START. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES FOR DIAGNOSTIC TESTING. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC. MONTHS LATER, THE MANUFACTURER SENT A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING TO DETERMINE THE MANUFACTURER'S SOLUTION TO SCHEDULE A RECALL REPAIR WITH THE DEALER. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905728September 12, 2016
ENGINE
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THE PUSH BUTTON START FAILED. THE CONTACT BELIEVED THAT THE ENGINE WAS OFF WHEN IT WAS STILL ON, CAUSING CARBON MOXIDE TO FILL THE GARAGE. THE CONTACT AND PASSENGER BECAME ILL DUE TO THE CARBON MONOXIDE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT EQUIPPED WITH AN ALARM THAT ADVISED THAT THE ENGINE WAS ON NOR DID IT HAVE A TIMER THAT WILL SHUT OFF THE ENGINE AUTOMATICALLY IF LEFT ON. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 18,900.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10903716September 6, 2016
STEERING
I WAS ON MY WAY HOME FROM A TRIP OUT OF STATE WHEN I WAS DRIVING I CAN FEEL THAT IT WAS SOMETHING WRONG WITH THE STEERING WHEEL IT WAS KIND OF STIFF. AS I CONTINUED TO DRIVE IT GOT WORSE TO THE POINT TO WHERE IT HAD A MIND OF ITS ON AND THE LIGHT CAME ON SAYING LOSS OF POWER WHEEL STEERING. I THEN GOT OFF ON AN EXIT THINKING I NEEDED POWER STEERING FLUID STOP AT AN ORILEYS STORE AND BOUGHT SOME TO COME TO THE FACT THAT MY CAR DOESN'T TAKE POWER STEERING FLUID ITS ELECTRICAL. I STILL HAD AND HOUR TO GO BEFORE I MADE IT TO MY ONE OF MY DESTINATION, IT WAS A HARD DRIVE BECAUSE THEN THE STEERING WHEEL BASICALLY LOCKED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899235August 29, 2016
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING, THE CONTACT OBSERVED AN ABNORMAL NOISE FROM THE FRONT DRIVER SIDE WHEEL WHILE TURNING. THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STREP BEARINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865691May 18, 2016
ENGINE
PLEASE PASS SAFETY REGULATIONS FOR KEYLESS IGNITIONS. BOTH MY PARENTS DIED FROM THIS, YOU HAD THE CHANCE IN 2011 TO DO IT AND 6 MORE PEOPLE HAVE DIED IN THIS MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
2
#10862553May 2, 2016
SERVICE BRAKES
WHENEVER I DRIVE 55 MILES PER HOUR OR HIGHER DEPENDING ON WHERE I AM AND I ATTEMPT TO STOP THE VEHICLE OR I HAVE TO COME TO AN ABRUPT SLOW DOWN, THE VEHICLE DOES NOT SLOW DOWN PROPERLY AND IT MAKES A REVVING NOISE UNTIL THE VEHICLE SPEED GETS TO APPROXIMATELY 40 MILES PER HOUR. THIS VEHICLE HAS BEEN TO THE LINCOLN SERVICE DEPARTMENT SEVEN (7) TIMES, SIX (6) TIMES FOR BRAKES, THEY HAVE DUPLICATED THE ISSUE SIX (6) TIMES, THEY SHAVED THE FRONT ROTORS THREE (3) TIMES AND REPLACED THE FRONT ROTORS ONCE. THE LINCOLN DEALER HAS STATED THAT THE VEHICLE SHOULD NOT BE DRIVEN OVER 60 MILES PER HOUR. I ALSO TOOK THE VEHICLE TO THE TOYOTA DEALER WHERE THE VEHICLE WAS PURCHASED AND THE SERVICE MANAGER STATED THAT HE DUPLICATED THE ISSUE AT HIGH SPEEDS AND THE ISSUE COULD BE THE TYPE OF BRAKES THE VEHICLE HAS ON IT. THIS VEHICLE IS NOT SAFE AND I FEARED FOR MY LIFE EACH TIME I GOT BEHIND THE WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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