Lincoln MKS Complaints (2011)

43 consumer complaints on file.

#11080615March 21, 2018
STEERING
THE RUDDER OF MY VEHICLE GETS VERY HARD, AND WHEN I DRIVE IT SEEMS THAT THE WHEELS OF STEERING DO NOT HAVE STABILITY, IT SEEMS A PROBLEM OF THE POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063607January 18, 2018
UNKNOWN OR OTHER
I HAVE A PROBLEM WITH MY 2011 LINCOLN MKS. I SMELL EXHAUST OR GAS FUMES IN THE CABIN WHEN DRIVING. THE SMELL IS GIVING ME HEADACHES. WHEN I CHECK UNDER THE HOOD I DON'T GET THE SMELL. PLUS THE SMELL IS STRONGER WHEN I PUT THE AIR FLOW ON RECIRCULATION. I'M NOW AFRAID TO DRIVE MY CAR. HAVE YOU RECEIVED ANY OTHER COMPLAINS ABOUT FUMES IN THIS VEHICLES? THANKS FOR YOUR HELP WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039550October 25, 2017
VEHICLE SPEED CONTROL
WHEN PULLING INTO A PARKING SPOT GOING UNDER 5 MPH AND COMING TO A STOP, THE CAR SURGED FORWARD JUMPING THE SIDEWALK AND CRASHING INTO A CEMENT PATIO TABLE AND BENCH. SMOKE APPEARED AND RADIATOR FLUID WAS LEAKING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11025218September 24, 2017
STEERING
STEERING IS HARD TO CONTROL. TOOK IT TO AUTO REPAIR, GAVE ME CODES THAT MATCH RECALL CODES. TECHNITION SAID THE WHOLE POWER STEERING SYSTEM MUST BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956498February 23, 2017
STEERING
I WAS DRIVING DOWN THE INTERSTATE AT 70MPH AND THE POWER STEERING WENT COMPLETELY OUT. A MESSAGE POPPED UP ON THE DASH STATING "SERVICE POWER STEERING NOW". I WAS UNABLE TO MOVE THE VEHICLE OFF OF THE INTERSTATE. I SAW A RECALL FOR THIS ISSUE FOR THE YEAR MAKE AND MODEL OF THIS VEHICLE BUT AM ENRAGED THAT WHEN I CHECK THE VIN IT COMES UP WITH NO RECALL. OBVIOUSLY THERE IS AN ISSUE WITH THE PRODUCT AND WILL NOT BE COVERED ON THE CURRENT RECALL. THIS REPAIR ROUGHLY WILL COST 2200.00 DOLLARS PER THE LOCAL DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945257January 14, 2017
ELECTRICAL SYSTEM
VEHICLE PARKED AT RESTAURANT, WHEN CAME BACK OUT THE DOORS WERE UNLOCKED, THE WINDOWS WERE DOWN AND THE SUNROOF WAS OPEN. THIS HAS HAPPENED THREE DIFFERENT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920175October 31, 2016
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 LINCOLN MKS. WHILE PULLING OUT OF A PARKING LOT AT 20 MPH, THE FRONT DRIVER SIDE DOOR OPENED INDEPENDENTLY AND THE DRIVER SIDE DOOR OPEN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917850October 21, 2016
STEERING
RECENTLY, THIS CAR STARTED INTERMITTENTLY DISPLAYING THE "POWER STEERING ASSIST FAULT" CODE AND AT THE SAME TIME THE STEERING WOULD SEIZE UP WHEN IN MOTION. THIS HAS NOW HAPPENED TWICE WITHIN THE LAST 2 WEEKS. ON INVESTIGATION, 2011 LINCOLN MKS VEHICLES WITH THE 3.5L GTDI ENGINE (MY VEHICLE) WERE SUPPOSED TO BE COVERED BY RECALL 15S18 WHICH ADDRESSES THIS EXACT SAFETY SITUATION. WHEN I CALLED BOTH THE FORD DEALER AND THE FORD CUSTOMER SERVICE LINE, THEY INDICATED THIS VIN IS NOT COVERED AND THAT THEY COULD DO A DIAGNOSTIC CHECK AT THE DEALERSHIP BUT UNDER NO CIRCUMSTANCES WOULD IT BE COVERED (TRANSLATION--I GET TO PAY FOR ANY REPAIR). IT IS CLEARLY NOT SAFE TO DRIVE. HOW CAN FORD JUSTIFY NOT COVERING THIS CAR WHEN THE RECALL WAS QUITE LARGE IN SCOPE AND CARS OF THE SAME YEAR, SAME MODEL, SAME ENGINE WERE SPECIFIED IN THE RECALL? THANKS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904290September 7, 2016
AIR BAGS
TAKATA RECALL: I RECEIVED A NOTICE THAT MY CAR IS INVOLVED IN THE MASSIVE TAKATA RECALL A COUPLE OF MONTHS AGO, AND HERE IT IS SEPTEMBER, AND I HAVEN'T BEEN CONTACTED TO GET THIS CORRECTED. THE RISK OF METAL FRAGMENTS HITTING A PASSENGER IS UNSETTLING TO SAY THE LEAST. WHY IS THIS TAKING SO LONG TO GET RECTIFIED? GOD FORBID I AM INVOLVED IN A FRONT END COLLISION WITH A PASSENGER. PLEASE ADVISE AS TO WHEN I CAN EXPECT THIS TO BE RESOLVED. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778758September 30, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS ABLE TO RESTART AFTER THREE ATTEMPTS. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721926May 28, 2015
STEERING, SERVICE BRAKES
POWER STEERING RANDOMLY LOCKS AND UNLOCKS ITS SELF, CAUSING THE VEHICLE TO PULL TO THE LEFT AND DISPLAYING DIFFICULTY TO STEER WHEEL TO THE RIGHT OR STRAIGHT AHEAD. BRAKES SEEM TO LOCK OR SLIP IN CERTAIN ENVIROMENTS AT MODERATE SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658476December 15, 2014
STEERING
2011 LINCOLN MKS. CONSUMER WRITES IN REGARDS TO POWER STEERING LOCKING UP PERIODICALLY. *TGW THE CONSUMER STATED THE POWER STEERING ISSUE, OCCURRED AT START UP. THE DEALER WAS UNABLE TO FIND A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652437November 4, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 LINCOLN MKS. WHILE DRIVING DURING INCLEMENT WEATHER AT 60 MPH, THE FRONT PASSENGER SIDE TIRE LOCKED WHENEVER THE BRAKES WERE ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627690August 23, 2014
SERVICE BRAKES, STEERING
POWER STEERING WENT OUT AND HAD POWER STEERING ASSIST FAULT ERROR. INCIDENT OCCURRED AFTER BACKING OUT OF DRIVEWAY AND PUTTING THE CAR INTO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616372July 25, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 LINCOLN MKS. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP ON AN INCLINE, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SURGED UNEXPECTEDLY. IN ADDITION, THE UNINTENDED ACCELERATION OCCURRED WHEN DRIVING VARIOUS SPEEDS. THE CONTACT MENTIONED THAT ON A SEPARATE OCCASION THE VEHICLE SURGED AND CRASHED INTO A DOG. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS, WHO WAS UNABLE TO PROVIDE A REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10563543February 9, 2014
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WAS DRIVING DOWN THE ROAD ABOUT TO MERGE ONTO THE FREEWAY WHEN I NOTICED THE "POWER STEERING ASSIST FAULT" MESSAGE IN THE DISPLAY CENTER AND MY ELECTRONIC POWER STEERING HAD SHUT OFF. IT WAS A 20 MILE DRIVE HOME WITH NO POWER STEERING IN BELOW FREEZING TEMPERATURES. HAD I BEEN DRIVING AT A MORE BUSY TIME, I MIGHT HAVE HAD A COLLISION WITH ANOTHER VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536290August 20, 2013
EXTERIOR LIGHTING
NON CONNECTED DAY TIME RUNNING LIGHTS. I AVOIDED A TOTAL OF THREE HEAD ON COLLISIONS WITHIN THE PAST THREE WEEKS (THE MOST RECENT WAS 08/19/2013). MY CAR IS SILVER AN APPARENTLY DRIVERS HAVE COMPLAINED TO ME, THEY HAVE GREAT DIFFICULTY SEEING MY CAR IN DAYLIGHT HOURS. IN MY CASE I MADE THREE TRIPS TO MY CLOSEST LINCOLN DEALER, PRESENTS A WEBSITE WHICH INFORMED THEIR STAFF HOW TO CONNECT THE DRL FROM THEIR SERVICE MANUAL. MY PROBLEM WITH THESE DRL SEEMS TO BE A MAJOR CONCERN TO OTHER 2011 LINCOLN MKS OWNERS!. THIS MORNING, THE SERVICE MANAGER HAD HIS STAFF CONNECT MY DRL, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496102February 1, 2013
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL* THE CONTACT OWNS A 2011 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE REAR ROTORS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED AND THEY OFFERED TO ASSIST WITH THE REPAIR EXPENSES. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 03/20/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465950July 17, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 65 MPH, A MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL ASKING TO PERFORM A HEALTH REPORT SCAN OF THE VEHICLE. ONCE THE CONTACT AGREED TO THE SCAN THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. UPDATED 8/31/12 *CN UPDATED 09/11/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462061June 18, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WITH THE LOW BEAM HEADLIGHTS ACTIVATED, OTHER DRIVERS WERE COMPLAINING OF THE LIGHTS BEING EXTREMELY BRIGHT. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO WAY THE LIGHTS COULD BE ADJUSTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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